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Windows 10 Reset

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#1 MikeSA


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Posted 14 November 2019 - 01:02 PM

I cannot understand why not a single browser appear to work on my PC.  I have tried Edge, IE, Opera, Firefox, Avast and Chrome but pages just don't load.  If I do a Windows 10 Reset and choose to keep all my files and settings, would third-party programs and all folders particularly of POP email accounts configured on Thunderbird get deleted?  Does anyone know?  


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#2 Ztruker


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Posted 14 November 2019 - 01:22 PM

Try booting to Safe Mode. Do they work there?


What Antivirus are you using? Are you using a Firewall other that Windows Firewall?


May be time to do a image backup using Macrium Reflect Free or Premium to an external hard drive then do a Clean Install of the latest Windows 10 which is now 1909 18363,446 then restore your data from the backup as needed.


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#3 Digerati


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Posted 14 November 2019 - 03:25 PM

You say pages don't load. That is not the same thing as browsers don't work.


Do other computers on your network load Internet pages okay?

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