What brand of a CRM is a good one to use? I need either a commercial one as long as it would not be that expensive or if you could recommend a good alternative open-source CRM then that would be better as I would not have to spend any money on that one. Anyway, upon checking the various sites, I noticed one CRM which had piqued my interest. I checked out their site and it seemed to have packed features. Anyway, upon comparing with the other brands, these are the things that I and the other users had noticed.
ConvergeHub CRM is a relatively unknown brand with limited numbers of users despite being in the market for a few years now. So why will I trust an unknown brand? Better stick with the known and tested one, right? They have made their price structure similar with other established, more popular and commonly used CRMs available in the market today. Their Starter and Pro Editions, priced within the standard range and while still usable, have lesser and limited features - that makes it not really that useful. It lacks the following: Custom Fields, Products, Quotes, Invoices and Payments and Automation which are available on the Premium and Industry Editions. The storage feature is low with 250 MB Storage for the Starter Edition and 2 GB Storage for the Pro Edition. Only their Premium Edition which is priced quite higher than the two editions has all the features needed by most companies. But even then, the storage is still low at just 4 GB. With this very limited storage capacity, what happens when you have many data to save? They also have their Industry Edition needed by the industries and which customization could be made. Of course, you need to contact them for the price. As we know, customization entails significantly higher price so I would have to pass on that one. By using a laptop or a computer, all features, depending on the editions being used, are available. On the entering of data, the interface is not that great and a bit cumbersome for the user to use. They also have a mobile application which you could use but the features that can be done on the mobile apps are limited mostly to Leads, Accounts and Contacts. You could not do the other important tasks using the mobile apps. With these limitations, I do not think that this CRM would be useful to us. And so I need to have other options as this CRM is already a fail.