I have Windows 10 installed and Microsoft Outlook as my email program. I'm unsure of the year, but this is a recent version (2-3 years old). I've used Outlook for several years and find the ADD CONTACTS feature quite useful. When I receive a message from someone new (not in my email contact list), I've always been able to right click on their name in the From line and simply click ADD TO CONTACTS and the screen immediately switches to the add a new contact screen with all the nomenclature in the appropriate spot. Well, with the new computer I have and a certain version of Windows Office that included Outlook, I can no longer do this. Now, when I right click and choose Add To Contacts, the whole program freezes, and I can't get out without choosing Task Manager. Wondering if anyone could help me get this right?
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Can't "Add Contacts" in Outlook
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#2
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- Tech Team
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Built, broke, fixed, learned.
Posted 22 November 2018 - 10:41 AM
Well, I have W10 and MS Office 2010 with Outlook 2010 and I am able to Add to contacts. So don't know why you can't. I might suggest you try to repair Outlook.
Bill (AFE7Ret) Freedom is NOT Free!
Windows and Devices for IT, 2007 - 2018Heat is the bane of all electronics!
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#3
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Posted 23 November 2018 - 10:15 AM
It's now working. Thanks
#4
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- Tech Team
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- 3,717 posts
Built, broke, fixed, learned.
Posted 23 November 2018 - 11:04 AM
It is important to understand the purpose of forums like this is to learn and share what we have learned so that others may benefit from that learning experience.
Saying "It's now working" helps no one because we don't know what you did to get it working. Did it just start working on its own? Did you run that "Repair Outlook" I suggested? Or did you do something else to get it going?
Bill (AFE7Ret) Freedom is NOT Free!
Windows and Devices for IT, 2007 - 2018Heat is the bane of all electronics!
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#5
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Posted 23 November 2018 - 01:39 PM
You're absolutely correct. I did run the repair outlook link that you suggested. It seemed to take me to Microsoft's Office platform. I had to put in my license number once again. But that's OK. When I opened up Outlook it had a tab that asked me to ACTIVATE the program. After doing that, it worked. I had tried word, excel, powerpoint and access before and they were asking for me to ACTIVATE them as well, which I did not do before Outlook. But once activating Outlook all the others were good to go. I'm guessing it was because they were all part of a suite of programs included in Office.
thanks again.
Great. Thanks for posting your solution. I am glad it worked.1 user(s) are reading this topic
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