I was on my browser today which is Firefox and i was just watching some videos on YouTube and then suddenly i see some weird Japanese program which looked like the CPU Cleaner popped up out of no where now i can't uninstall it and i can't open my anti virus.
Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.
Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com) There are 6 different versions. If one of them won't run then download and try to run the other one. Vista and Win7 users need to right click and choose Run as Admin You only need to get one of them to run, not all of them.