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Spyware / Malware / Virus Removal

media player is out of date [Closed]

1 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Well my daughter has been using my lap top after hers was stolen.  She watches lots of youtube videos.  Now suddenly I am getting a error message saying media player is out of date.  Also Malware Bytes pop up saying istatic.eshopcomp.com .  Hope you guys can help me out here………………………………JB

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:)


Hello there, jabrooksy

:welcome:

I'm Conspire, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Read the entire procedure
  • It is important to perform ALL actions in sequence.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with me till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.
IMPORTANT NOTE : Please do not delete anything unless instructed to. Remember to backup all your important data(if possible) before moving on.

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Sorry for the delayed response. Do you still require help on this?

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