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Browser hijacked with pop up ads

windows 8 google chrome ads by la superba

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14 replies to this topic

#1 snoochieee

snoochieee

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Posted 18 September 2015 - 04:55 PM

I just got my computer about a month ago and as I was downloading things I needed for school, I started noticing "bar ads" at the top, bottom, and sides of every page I went to. I had been to these pages before and the ads weren't there before. Also, when I click on some links in a webpage it'll open a new tab with an ad page. I close the ad page and click on the link again and it goes where the link takes me. It's like there are hidden ads covering my links and after I click them once they go away and let me use the link I intended to use in the first place. At the bottom of these "bar ads" it says "Powered by LaSuperba". I googled LaSuperba and read a lot about it being a hard virus to get rid. I've run my Norton program 3 times with the full scan and it apparently isn't picking it up. Please tell me you can help. Thank you so much! :) 


Here is my log from AVAST. I hope I did it right. lol.

 

aswMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2015-09-18 17:40:55
-----------------------------
17:40:55.965    OS Version: Windows x64 6.2.9200 
17:40:55.975    Number of processors: 2 586 0x3708
17:40:55.978    ComputerName: TAYLORPC  UserName: 
17:41:22.822    Initialize success
17:41:25.938    VM: initialized successfully
17:41:25.940    VM: Intel CPU BiosDisabled 
17:52:20.642    AVAST engine defs: 15091801
17:54:51.480    The log file has been saved successfully to "C:\Users\tayblaedwards\OneDrive\Documents\aswMBR.txt"

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#2 Juliet

Juliet

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Posted 19 September 2015 - 05:46 AM

Welcome

If you haven't already, check add/remove programs and see if by chance LaSuperba is listed.
If it is, try to uninstall.

xlK5Hdb.pngFarbar Recovery Scan Tool (FRST) Scan
  • Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
  • Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
  • Right-Click FRST.exe / FRST64.exe and select AVOiBNU.jpgRun as administrator to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply.

Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#3 snoochieee

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Posted 19 September 2015 - 01:35 PM

I checked my uninstall list and didn't see anything with Superba in the name and I didn't see anything else that looked suspicious. I followed the steps in your reply and I have the two logs. However, when I try to paste them in the reply box, my page crashes. I reload it and try again and it crashes again. There were a couple times where it didn't crash but it wouldn't post my reply. Maybe it's too long?



#4 snoochieee

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Posted 19 September 2015 - 02:04 PM

Additional scan result of Farbar Recovery Scan Tool (x64) Version:15-09-2015
Ran by tayblaedwards (2015-09-19 12:15:25)
Running from C:\Users\tayblaedwards\Desktop
Windows 8.1 Connected (X64) (2015-08-27 01:11:32)
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-2816509817-106147569-2285967997-500 - Administrator - Disabled)
Guest (S-1-5-21-2816509817-106147569-2285967997-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2816509817-106147569-2285967997-1003 - Limited - Enabled)
tayblaedwards (S-1-5-21-2816509817-106147569-2285967997-1001 - Administrator - Enabled) => C:\Users\tayblaedwards
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Norton Security (Enabled - Up to date) {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
AV: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Norton Security (Enabled - Up to date) {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
FW: Norton Security (Enabled) {6BFC5632-188D-B806-D13E-C607121B42A0}
 
==================== Installed Programs ======================
 
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.008.20082 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.9.160 - Adobe Systems, Inc.)
Alcor Micro Generic Hub Filter Driver (HKLM-x32\...\AmUHubftr) (Version: 1.5.0.8 - Alcor Micro Corp.)
Alcor Micro Generic Hub Filter Driver (x32 Version: 1.5.0.8 - Alcor Micro Corp.) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Azkend 2: The World Beneath (x32 Version: 2.2.0.98 - WildTangent) Hidden
Barn Yarn Collector's Edition (x32 Version: 3.0.2.48 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build-a-lot Mysteries (x32 Version: 3.0.2.51 - WildTangent) Hidden
Building the Great Wall of China Collector's Edition (x32 Version: 3.0.2.48 - WildTangent) Hidden
Curse at Twilight (x32 Version: 3.0.2.51 - WildTangent) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.6.3728 - CyberLink Corp.)
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.5.4824 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.6.3702 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.6.3625 - CyberLink Corp.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3.3626 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.3.3907 - CyberLink Corp.)
Delicious - Emily's Wonder Wedding Premium Edition (x32 Version: 3.0.2.48 - WildTangent) Hidden
DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Evernote v. 5.1.1 (HKLM-x32\...\{19ABCFE2-7EED-11E3-B98A-00163E98E7D6}) (Version: 5.1.1.2334 - Evernote Corp.)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
FarmVille 2 (HKU\S-1-5-21-2816509817-106147569-2285967997-1001\...\Pokki_34e8f5c0c9e5744bf2cdb514283762dd0524776b) (Version: 1.0.4.55785 - Pokki)
Fishdom 3: Collector's Edition (x32 Version: 3.0.2.38 - WildTangent) Hidden
Fort Defense (x32 Version: 3.0.2.51 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.93 - Google Inc.)
Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google Update Helper (x32 Version: 1.3.28.15 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Documentation (HKLM-x32\...\{8126E380-F9C6-4317-9CEE-9BBDDAB676E5}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7493.4758 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{8C696B4B-6AB1-44BC-9416-96EAC474CABE}) (Version: 7.5.2.12 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 13.00.0000 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{F6A11738-3EE4-4573-AEA5-6CD5D491C167}) (Version: 12.0.30.81 - Hewlett-Packard Company)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3408 - Intel Corporation)
Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1050 - Intel Corporation)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Joining Hands 2 (x32 Version: 3.0.2.51 - WildTangent) Hidden
King Oddball (x32 Version: 3.0.2.48 - WildTangent) Hidden
Lost in Reefs 2 (x32 Version: 3.0.2.51 - WildTangent) Hidden
LUXOR Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Matching With Friends (HKU\S-1-5-21-2816509817-106147569-2285967997-1001\...\Pokki_55bc7b2e17658f5421d76b58733bc7a84776161b) (Version: 1.0.0.40966 - Pokki)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.163.2 - McAfee, Inc.)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4745.1002 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-2816509817-106147569-2285967997-1001\...\OneDriveSetup.exe) (Version: 17.3.5951.0827 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
Norton Security (HKLM-x32\...\NS) (Version: 22.5.2.15 - Symantec Corporation)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Pinger (HKLM-x32\...\Pinger 1.4.0.1) (Version: 1.4.0.1 - Pinger Inc.)
Pinger (x32 Version: 1.4.0.1 - Pinger Inc.) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 3.0.2.51 - WildTangent) Hidden
Polar Bowler 1st Frame (x32 Version: 3.0.2.59 - WildTangent) Hidden
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.29075 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.23.1126.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7116 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.0.7316 - CyberLink Corp.) Hidden
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Solitaire Mystery Four Seasons (x32 Version: 3.0.2.51 - WildTangent) Hidden
Sparkle 2 (x32 Version: 3.0.2.51 - WildTangent) Hidden
Start Menu (HKU\S-1-5-21-2816509817-106147569-2285967997-1001\...\Pokki) (Version: 0.269.2.322 - Pokki)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden
Viking Saga (x32 Version: 3.0.2.48 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App for HP (x32 Version: 4.0.11.2 - WildTangent) Hidden
Youda Jewel Shop (x32 Version: 3.0.2.51 - WildTangent) Hidden
 
==================== Custom CLSID (Whitelisted): ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== Restore Points =========================
 
08-09-2015 02:37:32 Scheduled Checkpoint
15-09-2015 22:12:32 Scheduled Checkpoint
17-09-2015 01:58:55 JRT Pre-Junkware Removal
17-09-2015 02:52:39 Restore Operation
18-09-2015 17:11:16 Norton_Power_Eraser_20150918171113795
 
==================== Hosts content: ===============================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2013-08-22 08:25 - 2015-09-18 17:11 - 00000054 ____A C:\windows\system32\Drivers\etc\hosts
127.0.0.1       localhost
::1             localhost
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
Task: {17EAD851-BC20-414E-9F86-44C97D886D91} - System32\Tasks\Microsoft OneDrive Auto Update Task-S-1-5-21-2816509817-106147569-2285967997-1001 => %localappdata%\Microsoft\OneDrive\OneDrive.exe
Task: {20BD84AA-6DB8-484B-92A2-ABDEC81513DF} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2015-07-31] (Hewlett-Packard)
Task: {23743C39-9C8A-411F-8B6A-57D35A0F8AD7} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {30C4CB3C-864D-4330-AA92-652E11A00506} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2015-07-14] (Microsoft Corporation)
Task: {40833A92-DCC3-4644-AB6B-C3CD8C5F74B6} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Updater => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSSFUpdater.exe [2015-06-24] (Hewlett-Packard)
Task: {468C439E-752A-4883-B010-DBD153D62D0B} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Security\Norton Security\Engine\22.5.2.15\WSCStub.exe [2015-07-16] (Symantec Corporation)
Task: {53DE8C68-B093-4E85-AF38-53D3D1B472C5} - System32\Tasks\Norton Security\Norton Error Analyzer => C:\Program Files (x86)\Norton Security\Norton Security\Engine\22.5.2.15\SymErr.exe [2015-05-19] (Symantec Corporation)
Task: {57E9DEB0-A365-4818-B667-BCA9CFCF9CE0} - System32\Tasks\Norton Security\Norton Error Processor => C:\Program Files (x86)\Norton Security\Norton Security\Engine\22.5.2.15\SymErr.exe [2015-05-19] (Symantec Corporation)
Task: {61E72AB1-F62C-4F93-BE27-09A71BF07EF4} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2015-08-29] (Microsoft Corporation)
Task: {6AB41856-EEF3-4ACF-9D81-B6BDAED91846} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\windows\system32\MRT.exe [2015-07-28] (Microsoft Corporation)
Task: {70AFAD68-BC0B-4BD6-AC0D-594721A95336} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2014-01-13] (Hewlett-Packard Company)
Task: {91947324-7B48-451F-BAB2-53AC819B3CF3} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2015-07-31] (Hewlett-Packard)
Task: {99283F50-A62F-4CE6-AA28-C927D4486FCA} - System32\Tasks\Microsoft\Windows\Application Experience\ProgramDataUpdater => Rundll32.exe invagent.dll,RunUpdate -noappraiser
Task: {B81107DC-B34D-4CA8-A11C-A63C9974698C} - System32\Tasks\YCMServiceAgent => c:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe [2014-03-07] (CyberLink Corp.)
Task: {B93F64C9-06F0-4FCC-998E-76621AEA7ED0} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.)
Task: {C3F30D05-86BC-471F-9849-5CFD5F1F1AD4} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)
Task: {E766B6C4-AF97-4C36-8066-13C3405C7BC1} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2014-01-13] (Hewlett-Packard Company)
Task: {E78D6964-29BF-4A01-9452-64C7A0837EC5} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-07-07] (Adobe Systems Incorporated)
Task: {F6440898-50EE-4CE7-8D9C-680988795D46} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2015-07-14] (Microsoft Corporation)
Task: {F7ABAFE5-C015-4AAA-A3C8-CAB92B965240} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.)
 
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
 
Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (Whitelisted) ==============
 
2015-08-27 17:08 - 2014-05-20 09:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2015-08-29 00:48 - 2015-08-29 00:48 - 08898720 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2015-09-17 03:54 - 2015-09-11 19:22 - 01501512 _____ () C:\Program Files (x86)\Google\Chrome\Application\45.0.2454.93\libglesv2.dll
2015-09-17 03:54 - 2015-09-11 19:22 - 00081224 _____ () C:\Program Files (x86)\Google\Chrome\Application\45.0.2454.93\libegl.dll
2015-09-17 03:54 - 2015-09-11 19:22 - 16393032 _____ () C:\Program Files (x86)\Google\Chrome\Application\45.0.2454.93\PepperFlash\pepflashplayer.dll
2015-08-28 23:53 - 2015-08-29 00:19 - 00316576 _____ () C:\Program Files\Microsoft Office 15\root\office15\AppVIsvStream32.dll
2015-08-28 23:55 - 2015-08-29 00:21 - 00194728 _____ () C:\Program Files\Microsoft Office 15\root\office15\IEAWSDC.DLL
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the ADS will be removed.)
 
AlternateDataStreams: C:\Users\tayblaedwards\OneDrive:ms-properties
 
==================== Safe Mode (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== EXE Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, it will be removed from the registry.)
 
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-2816509817-106147569-2285967997-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\tayblaedwards\AppData\Roaming\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp
DNS Servers: 192.168.1.254
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
(Currently there is no automatic fix for this section.)
 
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [{363064BA-C54C-419C-9ABB-BA98EB3A5034}] => (Allow) c:\Program Files (x86)\CyberLink\PowerDirector10\PDR10.EXE
FirewallRules: [{C10E0296-38C6-4352-A3DD-8427CE1D6D4B}] => (Allow) c:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12.exe
FirewallRules: [{823F2EE8-C16A-461C-9985-B0D00A07E314}] => (Allow) c:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMR\PowerDVD12DMREngine.exe
FirewallRules: [{E3DE924D-B1A6-41DA-9746-B130DD6C40B6}] => (Allow) c:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
FirewallRules: [{56783C32-E971-4D79-9140-DC108D9DE048}] => (Allow) c:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12Agent.exe
FirewallRules: [{E0D71364-D02A-425C-87AB-571CDC330C33}] => (Allow) c:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12ML.exe
FirewallRules: [{EF7A7E01-4649-4658-AA31-1D090D1961F7}] => (Allow) c:\Program Files (x86)\CyberLink\PowerDVD12\Movie\PowerDVD.exe
FirewallRules: [{26B346E4-7B10-4278-9A5E-3BD08AD09344}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{65DB2FB4-B638-4002-93C3-29884099FE83}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{0996B849-A7EB-445A-856B-A46A47671753}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{50DE04A2-A737-4009-B49B-DF1BDF06B67F}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{E7055D90-C389-48C6-8F9C-0BBCF8E758C7}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
FirewallRules: [{C8736D38-F32F-40A5-B5EE-2F5170933C75}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\outlook.exe
FirewallRules: [{2914FCF1-1719-41A5-AAA7-7FCFE14B18E4}] => (Allow) C:\Users\tayblaedwards\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
FirewallRules: [{003A4078-72EB-404B-8A33-5E3AA3ACF3C5}] => (Allow) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe
FirewallRules: [{A9D0B63E-1335-46DD-9B71-B54A0AA31070}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPDeviceDetection3.exe
FirewallRules: [{0468064C-C6BC-46D5-A760-F48C16F1618F}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (09/19/2015 12:40:56 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2125
 
Error: (09/19/2015 12:40:56 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2125
 
Error: (09/19/2015 12:40:56 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/19/2015 12:40:00 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2192281
 
Error: (09/19/2015 12:40:00 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2192281
 
Error: (09/19/2015 12:40:00 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/19/2015 12:39:59 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2190906
 
Error: (09/19/2015 12:39:59 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2190906
 
Error: (09/19/2015 12:39:59 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/19/2015 12:39:57 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2189656
 
 
System errors:
=============
Error: (09/18/2015 11:17:26 PM) (Source: bowser) (EventID: 8003) (User: )
Description: The master browser has received a server announcement from the computer TAMMYANDLARR-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{3099AAA4-D742-420B-B5AF-485CA9479FF9}.
The master browser is stopping or an election is being forced.
 
Error: (09/18/2015 05:06:13 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The NPEService service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (09/18/2015 03:31:25 PM) (Source: DCOM) (EventID: 10010) (User: TaylorPC)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}
 
Error: (09/17/2015 11:14:48 PM) (Source: bowser) (EventID: 8003) (User: )
Description: The master browser has received a server announcement from the computer TAMMYANDLARR-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{3099AAA4-D742-420B-B5AF-485CA9479FF9}.
The master browser is stopping or an election is being forced.
 
Error: (09/17/2015 04:33:24 AM) (Source: DCOM) (EventID: 10010) (User: TaylorPC)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}
 
Error: (09/17/2015 04:32:53 AM) (Source: DCOM) (EventID: 10010) (User: TaylorPC)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}
 
Error: (09/17/2015 04:19:01 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Superfetch service terminated with the following error: 
%%1062
 
Error: (09/17/2015 04:12:49 AM) (Source: DCOM) (EventID: 10010) (User: TaylorPC)
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (09/17/2015 04:12:19 AM) (Source: DCOM) (EventID: 10010) (User: TaylorPC)
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (09/17/2015 04:11:55 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The McAfee Proxy Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Celeron® CPU J1800 @ 2.41GHz
Percentage of memory in use: 46%
Total physical RAM: 4007.98 MB
Available physical RAM: 2128.56 MB
Total Virtual: 5415.98 MB
Available Virtual: 2708.61 MB
 
==================== Drives ================================
 
Drive c: (Windows) (Fixed) (Total:450.23 GB) (Free:397.86 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive d: (Recovery Image) (Fixed) (Total:14.05 GB) (Free:1.75 GB) NTFS ==>[system with boot components (obtained from reading drive)]
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 6091A8B0)
 
Partition: GPT.
 
==================== End of Addition.txt ============================


#5 snoochieee

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Posted 19 September 2015 - 02:15 PM

I can't get the FRST.txt log to paste here without my page crashing but I got that one. I even tried copy and pasting half at a time and it would still crash every time.



#6 Juliet

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Posted 19 September 2015 - 05:01 PM

  • If necessary click the More Reply Options button in the lower right hand corner of the Reply to this topic section of the Post
  • In the lower left hand corner you should see a Browse button under Attach Files
  • Click the Browse button and a new window will open
  • Navigate to and double click on the file you want to attach
  • Once the file path is entered into the box click Attach This File
  • If successful, you will see the file name appear above Attach Files with a green check mark to the left
  • When you are done with your message and hit Reply the file will automatically be attached to your reply

Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#7 Juliet

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Posted 19 September 2015 - 05:49 PM

Try the above and let's go ahead and use these next 2 tools.

You will probably have to disable Norton internet security to do this.
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere.
    here

Norton Internet Security 2010-2012:

Right click on the Norton icon on your Taskbar
Choose Disable Antivirus Auto-Protect
You will then be presented with a dialog asking you how long you want to disable the real-time protection.
Choose the desired time (30 minutes should be sufficient)

Reverse to re-enable.



Norton Script Blocking

Open Norton Antivirus/Norton SystemWorks/Norton Internet Security Suite.
Click on Options. If you see a menu, click on Norton Antivirus.
On your left hand side, click on Script Blocking.
On your right hand side, uncheck (untick) this box - uncheck Enable Script Blocking (recommended).
Click OK to save the settings.


BY4dvz9.pngAdwCleaner
  • Please download AdwCleaner and save the file to your Desktop.
  • Right-Click AdwCleaner.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts.
  • Click Scan.
  • Upon completion, click Report. A log (AdwCleaner[SX].txt) will open. Briefly check the log for anything you know to be legitimate.
  • Ensure anything you know to be legitimate does not have a checkmark, and click Clean.
  • Follow the prompts and allow your computer to reboot.
  • After rebooting, a log (AdwCleaner[SX].txt) will open. Copy the contents of the log and paste in your next reply.
  • -- File and registry key backups are made for anything removed using this tool. Should a legitimate entry be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the entry. Please do not overly concern yourself with the contents of AdwCleaner[R0].txt.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


    thisisujrt.gif
    Please download Junkware Removal Tool
    or from here http://downloads.mal...es.org/file/jrt
    to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    ****
    please post

    AdwCleaner[CX].txt
    JRT.txt

Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#8 snoochieee

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Posted 19 September 2015 - 09:01 PM

Okay I think this is going to work attaching it like this. :) Now I'm going to download and run the next 2 tools you gave me.

Attached Files

  • Attached File  FRST.txt   503.9KB   342 downloads


#9 snoochieee

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Posted 19 September 2015 - 09:17 PM

# AdwCleaner v5.008 - Logfile created 19/09/2015 at 22:11:30
# Updated 18/09/2015 by Xplode
# Database : 2015-09-17.3 [Server]
# Operating system : Windows 8.1 Connected  (x64)
# Username : tayblaedwards - TAYLORPC
# Running from : C:\Users\tayblaedwards\Desktop\AdwCleaner.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
[-] Folder Deleted : C:\Program Files\shopperz100920151159
[-] Folder Deleted : C:\Program Files (x86)\predm
[-] Folder Deleted : C:\Program Files (x86)\Exploremedia
[-] Folder Deleted : C:\ProgramData\MovieDeaConfig
[-] Folder Deleted : C:\ProgramData\TweakBit
[-] Folder Deleted : C:\ProgramData\{C19CA186-4F06-4E22-A1E6-6BAB4723A0DE}
[-] Folder Deleted : C:\Users\tayblaedwards\AppData\Local\pokki
 
***** [ Files ] *****
 
[-] File Deleted : C:\Users\tayblaedwards\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_pstatic.bestpriceninja.com_0.localstorage
[-] File Deleted : C:\Users\tayblaedwards\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_pstatic.bestpriceninja.com_0.localstorage-journal
[-] File Deleted : C:\Users\tayblaedwards\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_pstatic.bestpriceninja.com_0.localstorage
[-] File Deleted : C:\Users\tayblaedwards\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_pstatic.bestpriceninja.com_0.localstorage-journal
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
[-] Key Deleted : HKCU\Software\Classes\pokki
[-] Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Pokki]
[-] Key Deleted : HKCU\Software\Classes\AllFileSystemObjects\shell\pokki
[-] Key Deleted : HKCU\Software\Classes\Directory\shell\pokki
[-] Key Deleted : HKCU\Software\Classes\Drive\shell\pokki
[-] Key Deleted : HKCU\Software\Classes\lnkfile\shell\pokki
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki_34e8f5c0c9e5744bf2cdb514283762dd0524776b
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki_55bc7b2e17658f5421d76b58733bc7a84776161b
[-] Key Deleted : HKCU\Software\Pokki
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki
[!] Key Not Deleted : [x64] HKCU\Software\Pokki
 
***** [ Web browsers ] *****
 
 
*************************
 
:: Winsock settings cleared
 
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [2444 bytes] ##########
 


#10 snoochieee

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Posted 19 September 2015 - 09:28 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.2 (09.14.2015:1)
OS: Windows 8.1 Connected x64
Ran by tayblaedwards on Sat 09/19/2015 at 22:20:08.44
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{053FF565-8C19-45F0-94A1-2C673CE28781}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{053FF565-8C19-45F0-94A1-2C673CE28781}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] C:\Users\tayblaedwards\Appdata\LocalLow\company
 
 
 
~~~ Chrome
 
 
[C:\Users\tayblaedwards\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset
 
[C:\Users\tayblaedwards\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
 
[C:\Users\tayblaedwards\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset
 
[C:\Users\tayblaedwards\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 09/19/2015 at 22:25:26.64
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#11 Juliet

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Posted 20 September 2015 - 05:33 AM

Please open Notepad *Do Not Use Wordpad!* or use any other text editor than Notepad or the script will fail. (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the quote box below:
To do this highlight the contents of the box and right click on it and select copy.
Paste this into the open notepad. save it to the Desktop as fixlist.txt
NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.
It needs to be saved Next to the "Farbar Recovery Scan Tool" (If asked to overwrite existing one please allow)


FRSTfix.JPG

 

start
CreateRestorePoint:
CloseProcesses:
HKU\S-1-5-21-2816509817-106147569-2285967997-1001\...\Run: [Pokki] => C:\Windows\system32\rundll32.exe "%LOCALAPPDATA%\Pokki\Engine\Launcher.dll",RunLaunchPlatform
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.11.163\SSScheduler.exe (McAfee, Inc.)
HKU\S-1-5-21-2816509817-106147569-2285967997-1001\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = hxxp://js.redirect.hp.com/jumpstation?bd=all&c=143&locale=ww_ww&pf=cndt&s=ieHPtab&tp=iehome
SearchScopes: HKU\S-1-5-21-2816509817-106147569-2285967997-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?PC=WCUG&FORM=WCUGDF&q={searchTerms}
SearchScopes: HKU\S-1-5-21-2816509817-106147569-2285967997-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?PC=WCUG&FORM=WCUGDF&q={searchTerms}
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
2015-09-15 19:32 - 2015-09-16 04:28 - 00000000 ____D C:\Program Files\shopperz100920151159
2015-08-26 20:12 - 2015-08-28 23:53 - 00000000 ____D C:\Users\tayblaedwards\AppData\Local\Pokki
C:\Users\tayblaedwards\AppData\Local\Temp\McCSPInstall.dll
C:\Users\tayblaedwards\AppData\Local\Temp\mccspuninstall.exe
C:\Users\tayblaedwards\AppData\Local\Temp\oct8ADB.tmp.exe
C:\Users\tayblaedwards\AppData\Local\Temp\pc-cleaner-setup.exe
EmptyTemp:
Hosts:
End


Open FRST/FRST64 and press the > Fix < button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

After running the above script, post the log it creates and tell me how the computer is now.
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#12 snoochieee

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Posted 20 September 2015 - 09:32 PM

I think that worked! I've been browsing around my every day sites for a few minutes just to see if any ads popped up or if the bar ads were still there and I haven't seen anything that I would have yesterday. I think we fixed it! :)
 
 
Fix result of Farbar Recovery Scan Tool (x64) Version:15-09-2015
Ran by tayblaedwards (2015-09-20 22:18:17) Run:1
Running from C:\Users\tayblaedwards\Desktop
Loaded Profiles: tayblaedwards (Available Profiles: tayblaedwards)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
start
CreateRestorePoint:
CloseProcesses:
HKU\S-1-5-21-2816509817-106147569-2285967997-1001\...\Run: [Pokki] => C:\Windows\system32\rundll32.exe "%LOCALAPPDATA%\Pokki\Engine\Launcher.dll",RunLaunchPlatform
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.11.163\SSScheduler.exe (McAfee, Inc.)
HKU\S-1-5-21-2816509817-106147569-2285967997-1001\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = hxxp://js.redirect.hp.com/jumpstation?bd=all&c=143&locale=ww_ww&pf=cndt&s=ieHPtab&tp=iehome
SearchScopes: HKU\S-1-5-21-2816509817-106147569-2285967997-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?PC=WCUG&FORM=WCUGDF&q={searchTerms}
SearchScopes: HKU\S-1-5-21-2816509817-106147569-2285967997-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?PC=WCUG&FORM=WCUGDF&q={searchTerms}
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
2015-09-15 19:32 - 2015-09-16 04:28 - 00000000 ____D C:\Program Files\shopperz100920151159
2015-08-26 20:12 - 2015-08-28 23:53 - 00000000 ____D C:\Users\tayblaedwards\AppData\Local\Pokki
C:\Users\tayblaedwards\AppData\Local\Temp\McCSPInstall.dll
C:\Users\tayblaedwards\AppData\Local\Temp\mccspuninstall.exe
C:\Users\tayblaedwards\AppData\Local\Temp\oct8ADB.tmp.exe
C:\Users\tayblaedwards\AppData\Local\Temp\pc-cleaner-setup.exe
EmptyTemp:
Hosts:
End
*****************
 
Restore point was successfully created.
Processes closed successfully.
HKU\S-1-5-21-2816509817-106147569-2285967997-1001\Software\Microsoft\Windows\CurrentVersion\Run\\Pokki => value not found.
C:\Program Files\McAfee Security Scan\3.11.163\SSScheduler.exe => moved successfully
HKU\S-1-5-21-2816509817-106147569-2285967997-1001\Software\Microsoft\Internet Explorer\Main\\Default_Secondary_Page_URL => value removed successfully
HKU\S-1-5-21-2816509817-106147569-2285967997-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
"HKU\S-1-5-21-2816509817-106147569-2285967997-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => key removed successfully
HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key not found. 
"HKLM\SOFTWARE\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => key removed successfully
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => key removed successfully
"C:\Program Files\shopperz100920151159" => File/Folder not found.
"C:\Users\tayblaedwards\AppData\Local\Pokki" => File/Folder not found.
C:\Users\tayblaedwards\AppData\Local\Temp\McCSPInstall.dll => moved successfully
C:\Users\tayblaedwards\AppData\Local\Temp\mccspuninstall.exe => moved successfully
C:\Users\tayblaedwards\AppData\Local\Temp\oct8ADB.tmp.exe => moved successfully
C:\Users\tayblaedwards\AppData\Local\Temp\pc-cleaner-setup.exe => moved successfully
C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.
EmptyTemp: => 1 GB temporary data Removed.
 
 
The system needed a reboot.. 
 
==== End of Fixlog 22:19:56 ====


#13 Juliet

Juliet

    SuperHelper

  • Retired Classroom Teacher
  • 7,686 posts
  • Interests:Boo!....
  • MVP

Posted 21 September 2015 - 03:44 AM

Good deal

What we can do now is run an online scan with Eset, for the time being it is our most trusted scanner.
Most reliable and thorough.
The settings I suggest will show us items located in quarantine folders so don't be alarmed with this, also, in case of a false positive I ask that you not allow it to delete what it does find.
This scanner can take quite a bit of time to run, depending of course how full your computer is.



Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

GzlsbnV.pngESET Online Scan
Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.
  • Please download ESET Online Scan and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Double-click esetsmartinstaller_enu.exe to run the programme.
  • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
  • Agree to the Terms of Use once more and click Start. Allow components to download.
  • Place a checkmark next to Enable detection of potentially unwanted applications.
  • Click Advanced settings. Place a checkmark next to:
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Ensure Remove found threats is unchecked.
  • Click Start.
  • Wait for the scan to finish. Please be patient as this can take some time.
  • Upon completion, click esetListThreats.png. If no threats were found, skip the next two bullet points.
  • Click esetExport.png and save the file to your Desktop, naming it something such as "MyEsetScan".
  • Push the Back button.
  • Place a checkmark next to xKN1w2nv.png.pagespeed.ic.JWqIaEgZi7.png and click SzOC1p0.png.pagespeed.ce.OWDP45O6oG.png.
  • Re-enable your anti-virus software.
  • Copy the contents of the log and paste in your next reply.

Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#14 Juliet

Juliet

    SuperHelper

  • Retired Classroom Teacher
  • 7,686 posts
  • Interests:Boo!....
  • MVP

Posted 23 September 2015 - 02:44 PM

Still need help?
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#15 Juliet

Juliet

    SuperHelper

  • Retired Classroom Teacher
  • 7,686 posts
  • Interests:Boo!....
  • MVP

Posted 28 September 2015 - 10:41 AM

Glad we could help. :)sparkle.gif

Since this issue appears resolved ... this Topic is closed.
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

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