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Vosteran issue + pop up ads and hyperlinked words [Solved]

15 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello-

I was infected with Vosteran today after not paying attention during a download.  I have been suffering for a while with the pop up video ads in the corner of my browser and the randomly hyperlinked words that link to ads elsewhere on the web.  I would REALLY like to get rid of all of it, but if I can't, I'd at least like to give vosteran the heave ho.  

 

Running Windows 7 on an HP probook 4540s.  i do have Norton 360 running on my computer as well.

 

Actions taken:

Uninstalled Vosteran from add/remove programs

Ran Spybot Search & Destroy, it found the usual cookies and then 3 Trojans, but I didn't take note of which ones before I "fixed".  Sorry!  I have been running S&D pretty regularly and this was the first time i've seen the trojans.

Ran Norton Power Eraser, didn't find anything.

 

I ran the ASWMBR and will paste the log.  

 

I couldn't use FARBAR as Norton flagged it as suspicious and wouldn't permit me.  I will await further instructions.  Thanks!

 

aswMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2014-12-06 14:29:25
—————————–
14:29:25.446    OS Version: Windows x64 6.1.7601 Service Pack 1
14:29:25.446    Number of processors: 4 586 0x3A09
14:29:25.461    ComputerName: CARRIE-HP  UserName: Carrie
14:29:27.272    Initialize success
14:29:28.128    VM: initialized successfully
14:29:28.129    VM: Intel CPU BiosDisabled 
14:45:50.602    AVAST engine defs: 14120601
14:47:32.002    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
14:47:32.002    Disk 0 Vendor: TOSHIBA_ AM00 Size: 476940MB BusType: 3
14:47:32.236    Disk 0 MBR read successfully
14:47:32.236    Disk 0 MBR scan
14:47:32.252    Disk 0 Windows 7 default MBR code
14:47:32.267    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS          300 MB offset 2048
14:47:32.283    Disk 0 default boot code
14:47:32.299    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       453955 MB offset 616448
14:47:32.330    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS        20633 MB offset 930316288
14:47:32.361    Disk 0 Partition 4 00     0C    FAT32 LBA MSDOS5.0     2043 MB offset 972572672
14:47:33.030    Disk 0 scanning C:\windows\system32\drivers
14:47:46.590    Service scanning
14:47:54.431    Service BHDrvx64 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20141203.001\BHDrvx64.sys **LOCKED** 5
14:48:06.903    Service IDSVia64 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141205.001\IDSvia64.sys **LOCKED** 5
14:48:16.528    Service NAVENG C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141205.018\ENG64.SYS **LOCKED** 5
14:48:16.794    Service NAVEX15 C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141205.018\EX64.SYS **LOCKED** 5
14:48:41.974    Modules scanning
14:48:41.974    Disk 0 trace - called modules:
14:48:42.005    ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys ACPI.sys iaStor.sys hal.dll 
14:48:42.005    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80070cf060]
14:48:42.021    3 CLASSPNP.SYS[fffff8800141743f] -> nt!IofCallDriver -> [0xfffffa8006f6ab10]
14:48:42.021    5 hpdskflt.sys[fffff880015aa299] -> nt!IofCallDriver -> [0xfffffa8003cf96c0]
14:48:42.036    7 ACPI.sys[fffff88000f8d7a1] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8005e75050]
14:48:43.565    AVAST engine scan C:\windows
14:48:47.496    AVAST engine scan C:\windows\system32
14:52:30.244    AVAST engine scan C:\windows\system32\drivers
14:52:45.950    AVAST engine scan C:\Users\Carrie
15:07:41.728    AVAST engine scan C:\ProgramData
15:10:37.011    Disk 0 statistics 3899677/0/0 @ 1.79 MB/s
15:10:37.011    Scan finished successfully
15:15:26.366    Disk 0 MBR has been saved successfully to "C:\Users\Carrie\Documents\MBR.dat"
15:15:26.366    The log file has been saved successfully to "C:\Users\Carrie\Documents\aswMBR.txt"
15:17:56.306    Disk 0 MBR has been saved successfully to "C:\Users\Carrie\Desktop\MBR.dat"
15:17:56.321    The log file has been saved successfully to "C:\Users\Carrie\Desktop\aswMBR.txt"
 
Thanks again!

Hello carriekil and welcome to the WTT forum.

My name is Satchfan and I would be glad to help you with your computer problem.

Please read the following guidelines which will help to make cleaning your machine easier:

  • please follow all instructions in the order posted
  • please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
  • all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
  • if you don't understand something, please don't hesitate to ask for clarification before proceeding
  • the fixes are specific to your problem and should only be used for this issue on this machine.
  • please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!

IMPORTANT:

Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested


If Norton doesn’t allow any of these programs, please temporarily disable it and then run them.

Remember to re-enable Norton after you have run them.

===================================================

Note: Please run these in the order given in the instructions.

===================================================

Download and run AdwCleaner

Download AdwCleaner from here and save it to your desktop.


  • run AdwCleaner
  • when it has finished, select Clean
  • if it asks to reboot, allow the reboot
  • on reboot a log will be produced; please attach the content of the log to your next reply.

===================================================

Download and run Junkware Removal Tool

[external image: thisisujrt.gif] Please download Junkware Removal Tool to your desktop.

  • shut down your protection software now to avoid potential conflicts.
  • run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator"
  • the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • on completion, a log (JRT.txt) is saved to your desktop and will automatically open
  • post the contents of JRT.txt into your next message.

===================================================

Run Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • press Scan button
  • it will produce a log called FRST.txt in the same directory the tool is run from
  • please copy and paste log back here.
  • the first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

Logs to include with next post:

AdwCleaner log
JRT.txt
FRST.txt
Addition.txt


Thanks

Satchfan

 

Thank you Satchfan!  Here are the results:

 

# AdwCleaner v4.104 - Report created 07/12/2014 at 08:28:58
# Updated 05/12/2014 by Xplode
# Database : 2014-12-03.1 [Live]
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Carrie - CARRIE-HP
# Running from : C:\Users\Carrie\Desktop\adwcleaner_4.104.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Carrie\AppData\Local\Temp\Hold Page
Folder Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Folder Deleted : C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
File Deleted : C:\windows\Reimage.ini
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.lyricsfreak.com_0.localstorage
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.lyricsfreak.com_0.localstorage-journal
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage-journal
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage-journal
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_www.superfish.com_0.localstorage
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_www.superfish.com_0.localstorage-journal
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dedmngkbaffkenlfdcbganndoghblmap
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Reimage
Key Deleted : HKCU\Software\Vosteran Browser
Key Deleted : [x64] HKLM\SOFTWARE\Reimage
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\nortonsafe.search.ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\searchquotes.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\viewpoints.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.viewpoints.com
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17420
 
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
 
-\\ Google Chrome v39.0.2171.71
 
[C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.ask.com/web?q={searchterms}&l;=dis&o;=CMNTDF
[C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o;=APN10506&l;=dis&prt;=360&chn;=retail&geo;=US&ver;=20&locale;=en_US&gct;=kwd&qsrc;=2869
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.ask.com/web?q={searchterms}&l;=dis&o;=CMNTDF
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : dhdepfaagokllfmhfbcfmocaeigmoebo
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : fbmimoidopbghbcmdmpkjaffffmcbmbg
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : hphibigbodkkohoglgfkddblldpfohjl
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : kdcnnmifdmlmjffdgeieikcokcogpbej
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : kincjchfokkeneeofpeefomkikfkiedl
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : kkkeikdkpjenmoiicggnnodbkebafgpc
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : pgmfkblbflahhponhjmkcnpjinenhlnc
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : geggofhlfbcmanadhknllmlajiafopoh
[C:\Users\Kids\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : mkfokfffehpeedafpekjeddnmnjhmcmk
 
*************************
 
AdwCleaner[R0].txt - [2703 octets] - [15/11/2013 10:27:45]
AdwCleaner[R1].txt - [7346 octets] - [07/12/2014 07:07:26]
AdwCleaner[S0].txt - [2788 octets] - [15/11/2013 10:41:05]
AdwCleaner[S1].txt - [6475 octets] - [07/12/2014 08:28:58]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [6535 octets] ##########
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows 7 Professional x64
Ran by [removed] on Sun 12/07/2014 at  8:48:15.59
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\windows\prefetch\GOOGLETOOLBARMANAGER_8CA8B414-8A88BD82.pf
Successfully deleted: [File] C:\windows\prefetch\GOOGLETOOLBARNOTIFIER.EXE-7AE0A20E.pf
Successfully deleted: [File] C:\windows\prefetch\GOOGLETOOLBARUSER_32.EXE-34B1B1C5.pf
Successfully deleted: [File] "C:\windows\wininit.ini"
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 12/07/2014 at  8:52:14.97
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 07-12-2014 01
Ran by [removed] (administrator) on CARRIE-HP on 07-12-2014 11:17:08
Running from C:\Users\[removed]\Desktop
[removed]
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(DigitalPersona, Inc.) C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Validity Sensors, Inc.) C:\Windows\System32\vcsFPService.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
() C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(PDF Complete Inc) C:\Program Files (x86)\PDF Complete\pdfsvc.exe
(Intuit) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(ArcSoft, Inc.) C:\Windows\SysWOW64\ArcVCapRender\uArcCapture.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
() C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(DigitalPersona, Inc.) C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
(Intuit Inc.) C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
(Dropbox, Inc.) C:\Users\Carrie\AppData\Roaming\Dropbox\bin\Dropbox.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPConnectionManager.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(DigitalPersona, Inc.) C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpAgent.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 7510 series\Bin\HPNetworkCommunicator.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe
(Portrait Displays, Inc) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\SDKCOMServer.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Portrait Displays, Inc.) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSDKHelperx64.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Farbar) C:\Users\Carrie\Desktop\FRST64 (1).exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\…\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2887440 2012-03-08] (Synaptics Incorporated)
HKLM\…\Run: [HPPowerAssistant] => C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe [3488640 2012-03-14] (Hewlett-Packard Company)
HKLM\…\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1425408 2012-03-05] (IDT, Inc.)
HKLM\…\Run: [MfeEpePcMonitor] => "C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe"
HKLM\…\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\…\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [284440 2012-02-29] (Intel Corporation)
HKLM-x32\…\Run: [PDF Complete] => C:\Program Files (x86)\PDF Complete\pdfsty.exe [684024 2012-03-06] (PDF Complete Inc)
HKLM-x32\…\Run: [QLBController] => C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe [319360 2012-03-14] (Hewlett-Packard Company)
HKLM-x32\…\Run: [] => [X]
HKLM-x32\…\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [291608 2012-03-27] (Intel Corporation)
HKLM-x32\…\Run: [DTRun] => c:\Program Files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe [517456 2010-11-24] (ArcSoft Inc.)
HKLM-x32\…\Run: [HPConnectionManager] => c:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe [184704 2012-03-15] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\…\Run: [File Sanitizer] => C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe [12310616 2012-03-21] (Hewlett-Packard)
HKLM-x32\…\Run: [Intuit SyncManager] => C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe [2786104 2013-05-31] (Intuit Inc. All rights reserved.)
HKLM-x32\…\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM-x32\…\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-10-01] (Apple Inc.)
HKLM-x32\…\Run: [SDTray] => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe [4101576 2014-06-24] (Safer-Networking Ltd.)
HKLM\…\Winlogon: [Userinit] C:\Windows\system32\userinit.exe,c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe,
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
Winlogon\Notify\DeviceNP-x32: DeviceNP.dll [X]
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Run: [HP Photosmart 7510 series (NET)] => C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.)
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2013-09-21] (Google Inc.)
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Run: [Spybot-S&D; Cleaning] => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe [4566952 2014-06-24] (Safer-Networking Ltd.)
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Policies\system: [LogonHoursAction] 2
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Policies\system: [DontDisplayLogonHoursWarnings] 1
Lsa: [Notification Packages] DPPassFilter scecli
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Intuit Data Protect.lnk
ShortcutTarget: Intuit Data Protect.lnk -> C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
ShortcutTarget: QuickBooks Update Agent.lnk -> C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks_Standard_21.lnk
ShortcutTarget: QuickBooks_Standard_21.lnk -> C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE (Intuit Inc.)
Startup: C:\Users\Carrie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
GroupPolicyUsers\S-1-5-21-4053952098-1386205954-2602523573-1004\User: Group Policy restriction detected <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://hp-comm.us.msn.com/
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x470F7DFEF142CF01
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
SearchScopes: HKLM -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/search?q={searchTerms}&form;=CMNTDF&pc;=CMNTDF&src;=IE-SearchBox
SearchScopes: HKLM-x32 -> DefaultScope value is missing.
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = 
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO-x32: File Sanitizer for HP ProtectTools -> {3134413B-49B4-425C-98A5-893C1F195601} -> C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\IEBHO.dll (Hewlett-Packard)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
Handler-x32: http - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: http - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
Handler-x32: msdaipp - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\windows\SysWOW64\mscoree.dll (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
 
FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @google.com/npPicasa3,version=3.0.0 -> C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.0.59 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin HKU\S-1-5-21-4053952098-1386205954-2602523573-1001: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Carrie\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF Plugin HKU\S-1-5-21-4053952098-1386205954-2602523573-1001: CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\Carrie\AppData\Roaming\CATALI~1\NPBCSK~1.DLL (Catalina Marketing Corporation)
FF HKLM-x32\…\Firefox\Extensions: [[removed]] - c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\FirefoxExt
FF Extension: DigitalPersona Extension - c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\FirefoxExt [2013-03-19]
FF HKLM-x32\…\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2014-12-07]
FF HKLM-x32\…\Firefox\Extensions: [[removed]] - C:\Program Files (x86)\BetterSurf\ff
FF HKLM-x32\…\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2014-02-25]
 
Chrome: 
=======
CHR HomePage: Default -> hxxp://search.conduit.com/?SearchSource=10&CUI;=UN33333026117681297&UM;=2&ctid;=CT3289847
CHR StartupUrls: Default -> "hxxp://forecast.weather.gov/MapClick.php?lat=41.83635100000001&lon;=-88.21690269999999&site;=all&smap;=1&searchresult;=Warrenville%2C%20IL%2060555%2C%20USA#.UnOXufmTg2U", "chrome://newtab/", "hxxp://Vosteran.com/?f=7&a;=vst_captaind_14_49_ch&cd;=2XzuyEtN2Y1L1Qzu0FyE0ByB0EtByDzzzzyC0AtC0CtD0CtBtN0D0Tzu0StCtDyBtDtN1L2XzutAtFyCtFtCtDtFtCtDtN1L1CzutCyEtBzytDyD1V1BtN1L1G1B1V1N2Y1L1Qzu2SyE0EyE0CzztDyDtDtGtCtDyCzztGyByByCtCtG0C0AzyzytGtByCyEyBtB0ByEyBtD0F0EtC2QtN1M1F1B2Z1V1N2Y1L1Qzu2StAtCyB0FyEzzyB0FtG0B0D0BzztGyEzyzyyDtGzzyEtD0BtGzytAtCtCyEzyyD0C0CyDyCyB2Q&cr;=387807247&ir;="
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs;_ri={google:suggestRid}&xssi;=t&q;={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
CHR Profile: C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-30]
CHR Extension: (YouTube) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-10-06]
CHR Extension: (Google Search) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-10-06]
CHR Extension: (Bookmark Manager) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik [2014-12-06]
CHR Extension: (Norton Identity Safe) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-08-20]
CHR Extension: (Google Wallet) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-10-09]
CHR Extension: (GreatArcadeHits) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh [2014-01-19]
CHR Extension: (Gmail) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-10-06]
CHR HKLM\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
CHR HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
CHR HKLM-x32\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
CHR StartMenuInternet: Google Chrome - chrome.exe
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S3 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
R2 DpHost; c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe [493904 2012-03-15] (DigitalPersona, Inc.)
S3 FLCDLOCK; c:\windows\SysWOW64\flcdlock.exe [477056 2012-11-19] (Hewlett-Packard Company)
R2 hpHotkeyMonitor; C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe [365440 2012-03-14] (Hewlett-Packard Company)
R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [128280 2012-03-28] ()
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [165144 2012-03-28] (Intel Corporation)
R2 McAfee Endpoint Encryption Agent; C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe [1327104 2012-03-21] () [File not signed]
R2 N360; C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe [265040 2014-09-21] (Symantec Corporation)
R2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1134584 2012-03-06] (PDF Complete Inc)
R2 QBCFMonitorService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [45056 2013-05-31] (Intuit) [File not signed]
S3 QBFCService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [61440 2013-05-31] (Intuit Inc.) [File not signed]
R2 QBVSS; C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [1248256 2013-05-31] (Intuit Inc.) [File not signed]
R2 SDScannerService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [1738168 2014-06-24] (Safer-Networking Ltd.)
R2 SDUpdateService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2088408 2014-06-27] (Safer-Networking Ltd.)
R2 SDWSCService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [171928 2014-04-25] (Safer-Networking Ltd.)
R2 uArcCapture; C:\windows\SysWow64\ArcVCapRender\uArcCapture.exe [498352 2012-04-04] (ArcSoft, Inc.)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R3 ARCVCAM; C:\Windows\System32\DRIVERS\ArcSoftVCapture.sys [42816 2012-02-02] (ArcSoft, Inc.)
R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20141203.001\BHDrvx64.sys [1587416 2014-10-03] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1506000.020\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
S3 DAMDrv; C:\Windows\System32\DRIVERS\DAMDrv64.sys [64832 2012-11-09] (Hewlett-Packard Company)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-09-13] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-09-13] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141205.001\IDSvia64.sys [637656 2014-11-18] (Symantec Corporation)
R0 MfeEpeOpal; C:\Windows\System32\Drivers\MfeEpeOpal.sys [93640 2012-03-21] (McAfee, Inc.)
R0 MfeEpePc; C:\Windows\System32\Drivers\MfeEpePc.sys [158792 2012-03-21] (McAfee, Inc.)
R3 NAVENG; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141206.002\ENG64.SYS [129752 2014-08-23] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141206.002\EX64.SYS [2137304 2014-08-23] (Symantec Corporation)
R3 SPUVCbv; C:\Windows\System32\Drivers\SPUVCbv_x64.sys [1064184 2012-09-22] (Sunplus)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1506000.020\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1506000.020\SYMEFA64.SYS [1148120 2014-03-03] (Symantec Corporation)
R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-02-13] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-07 11:17 - 2014-12-07 11:18 - 00027058 _____ () C:\Users\Carrie\Desktop\FRST.txt
2014-12-07 11:17 - 2014-12-07 11:17 - 00000000 ____D () C:\FRST
2014-12-07 11:16 - 2014-12-07 11:16 - 02119680 _____ (Farbar) C:\Users\Carrie\Desktop\FRST64 (1).exe
2014-12-07 11:14 - 2014-12-07 11:15 - 02119680 _____ (Farbar) C:\Users\Carrie\Downloads\FRST64.exe
2014-12-07 08:52 - 2014-12-07 08:52 - 00000958 _____ () C:\Users\Carrie\Desktop\JRT.txt
2014-12-07 08:48 - 2014-12-07 08:48 - 00000000 ____D () C:\windows\ERUNT
2014-12-07 08:41 - 2014-12-07 08:41 - 00006631 _____ () C:\Users\Carrie\Desktop\AdwCleaner[S1].txt
2014-12-07 07:07 - 2014-12-07 07:07 - 00000055 _____ () C:\AdwCleanerDebug.txt
2014-12-07 07:04 - 2014-12-07 07:05 - 01111040 _____ (Farbar) C:\Users\Carrie\Desktop\FRST.exe
2014-12-07 07:03 - 2014-12-07 07:03 - 01707646 _____ (Thisisu) C:\Users\Carrie\Desktop\JRT.exe
2014-12-07 07:02 - 2014-12-07 07:02 - 02153472 _____ () C:\Users\Carrie\Desktop\adwcleaner_4.104.exe
2014-12-06 15:17 - 2014-12-06 15:17 - 00003185 _____ () C:\Users\Carrie\Desktop\aswMBR.txt
2014-12-06 15:17 - 2014-12-06 15:17 - 00000512 _____ () C:\Users\Carrie\Desktop\MBR.dat
2014-12-06 15:15 - 2014-12-06 15:15 - 00002994 _____ () C:\Users\Carrie\Documents\aswMBR.txt
2014-12-06 15:15 - 2014-12-06 15:15 - 00000512 _____ () C:\Users\Carrie\Documents\MBR.dat
2014-12-06 14:28 - 2014-12-06 14:30 - 05198336 _____ (AVAST Software) C:\Users\Carrie\Downloads\aswMBR (1).exe
2014-12-06 14:28 - 2014-12-06 14:28 - 05198336 _____ (AVAST Software) C:\Users\Carrie\Downloads\aswMBR.exe
2014-12-06 13:04 - 2014-12-06 13:08 - 00000000 ____D () C:\NPE
2014-12-06 09:08 - 2014-12-06 09:08 - 00079540 _____ () C:\Users\Carrie\Documents\Remove Vosteran - How to remove  .html
2014-12-06 09:08 - 2014-12-06 09:08 - 00000000 ____D () C:\Users\Carrie\Documents\Remove Vosteran - How to remove  _files
2014-12-06 08:44 - 2014-12-06 08:44 - 00000000 ____D () C:\ProgramData\Unchecky
2014-12-06 08:43 - 2014-12-06 08:43 - 00675988 _____ () C:\Users\Carrie\Downloads\Minecraft [1].exe
2014-12-06 08:41 - 2014-12-06 08:42 - 00776528 _____ ( ) C:\Users\Carrie\Downloads\Minecraft.exe
2014-11-18 13:34 - 2014-11-10 21:08 - 00728064 _____ (Microsoft Corporation) C:\windows\system32\kerberos.dll
2014-11-18 13:34 - 2014-11-10 21:08 - 00241152 _____ (Microsoft Corporation) C:\windows\system32\pku2u.dll
2014-11-18 13:34 - 2014-11-10 20:44 - 00550912 _____ (Microsoft Corporation) C:\windows\SysWOW64\kerberos.dll
2014-11-18 13:34 - 2014-11-10 20:44 - 00186880 _____ (Microsoft Corporation) C:\windows\SysWOW64\pku2u.dll
2014-11-15 15:37 - 2014-11-15 15:37 - 00000000 __SHD () C:\Users\Kids\AppData\Local\EmieBrowserModeList
2014-11-14 08:18 - 2014-11-14 08:18 - 00000000 __SHD () C:\Users\Carrie\AppData\Local\EmieBrowserModeList
2014-11-13 11:02 - 2014-11-07 13:49 - 00388272 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
2014-11-13 11:02 - 2014-11-07 13:23 - 00341168 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
2014-11-13 11:02 - 2014-11-05 22:04 - 02724864 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
2014-11-13 11:02 - 2014-11-05 22:03 - 25110016 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
2014-11-13 11:02 - 2014-11-05 22:03 - 00004096 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollectorres.dll
2014-11-13 11:02 - 2014-11-05 21:47 - 00066560 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
2014-11-13 11:02 - 2014-11-05 21:46 - 00580096 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
2014-11-13 11:02 - 2014-11-05 21:46 - 00048640 _____ (Microsoft Corporation) C:\windows\system32\ieetwproxystub.dll
2014-11-13 11:02 - 2014-11-05 21:44 - 00088064 _____ (Microsoft Corporation) C:\windows\system32\MshtmlDac.dll
2014-11-13 11:02 - 2014-11-05 21:43 - 02884096 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
2014-11-13 11:02 - 2014-11-05 21:36 - 00054784 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll
2014-11-13 11:02 - 2014-11-05 21:35 - 00034304 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll
2014-11-13 11:02 - 2014-11-05 21:31 - 00633856 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
2014-11-13 11:02 - 2014-11-05 21:30 - 00144384 _____ (Microsoft Corporation) C:\windows\system32\ieUnatt.exe
2014-11-13 11:02 - 2014-11-05 21:30 - 00114688 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollector.exe
2014-11-13 11:02 - 2014-11-05 21:29 - 00814080 _____ (Microsoft Corporation) C:\windows\system32\jscript9diag.dll
2014-11-13 11:02 - 2014-11-05 21:28 - 02724864 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
2014-11-13 11:02 - 2014-11-05 21:23 - 06040064 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
2014-11-13 11:02 - 2014-11-05 21:20 - 00968704 _____ (Microsoft Corporation) C:\windows\system32\MsSpellCheckingFacility.exe
2014-11-13 11:02 - 2014-11-05 21:16 - 00490496 _____ (Microsoft Corporation) C:\windows\system32\dxtmsft.dll
2014-11-13 11:02 - 2014-11-05 21:13 - 00501248 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
2014-11-13 11:02 - 2014-11-05 21:13 - 00062464 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll
2014-11-13 11:02 - 2014-11-05 21:12 - 00047616 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieetwproxystub.dll
2014-11-13 11:02 - 2014-11-05 21:10 - 19781632 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
2014-11-13 11:02 - 2014-11-05 21:10 - 00064000 _____ (Microsoft Corporation) C:\windows\SysWOW64\MshtmlDac.dll
2014-11-13 11:02 - 2014-11-05 21:07 - 00077824 _____ (Microsoft Corporation) C:\windows\system32\JavaScriptCollectionAgent.dll
2014-11-13 11:02 - 2014-11-05 21:05 - 02277376 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
2014-11-13 11:02 - 2014-11-05 21:04 - 00047104 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
2014-11-13 11:02 - 2014-11-05 21:03 - 00030720 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
2014-11-13 11:02 - 2014-11-05 21:02 - 00199680 _____ (Microsoft Corporation) C:\windows\system32\msrating.dll
2014-11-13 11:02 - 2014-11-05 21:00 - 00478208 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
2014-11-13 11:02 - 2014-11-05 21:00 - 00092160 _____ (Microsoft Corporation) C:\windows\system32\mshtmled.dll
2014-11-13 11:02 - 2014-11-05 20:59 - 00115712 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieUnatt.exe
2014-11-13 11:02 - 2014-11-05 20:58 - 00620032 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
2014-11-13 11:02 - 2014-11-05 20:57 - 00316928 _____ (Microsoft Corporation) C:\windows\system32\dxtrans.dll
2014-11-13 11:02 - 2014-11-05 20:48 - 00418304 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtmsft.dll
2014-11-13 11:02 - 2014-11-05 20:42 - 00060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-11-13 11:02 - 2014-11-05 20:41 - 00800768 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
2014-11-13 11:02 - 2014-11-05 20:41 - 00716800 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe
2014-11-13 11:02 - 2014-11-05 20:39 - 01359360 _____ (Microsoft Corporation) C:\windows\system32\mshtmlmedia.dll
2014-11-13 11:02 - 2014-11-05 20:38 - 02124288 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
2014-11-13 11:02 - 2014-11-05 20:37 - 00168960 _____ (Microsoft Corporation) C:\windows\SysWOW64\msrating.dll
2014-11-13 11:02 - 2014-11-05 20:36 - 00076288 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmled.dll
2014-11-13 11:02 - 2014-11-05 20:34 - 00285696 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtrans.dll
2014-11-13 11:02 - 2014-11-05 20:30 - 14390272 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
2014-11-13 11:02 - 2014-11-05 20:22 - 00688640 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
2014-11-13 11:02 - 2014-11-05 20:21 - 04298240 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
2014-11-13 11:02 - 2014-11-05 20:21 - 02051072 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
2014-11-13 11:02 - 2014-11-05 20:20 - 01155072 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmlmedia.dll
2014-11-13 11:02 - 2014-11-05 20:17 - 02365440 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
2014-11-13 11:02 - 2014-11-05 20:04 - 01550336 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
2014-11-13 11:02 - 2014-11-05 20:03 - 12819456 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
2014-11-13 11:02 - 2014-11-05 19:53 - 00799232 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
2014-11-13 11:02 - 2014-11-05 19:52 - 01892864 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
2014-11-13 11:02 - 2014-11-05 19:48 - 01310208 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
2014-11-13 11:02 - 2014-11-05 19:47 - 00708096 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
2014-11-13 11:02 - 2014-11-05 11:56 - 00304640 _____ (Microsoft Corporation) C:\windows\system32\generaltel.dll
2014-11-13 11:02 - 2014-11-05 11:56 - 00228864 _____ (Microsoft Corporation) C:\windows\system32\aepdu.dll
2014-11-13 11:02 - 2014-11-05 11:52 - 00424448 _____ (Microsoft Corporation) C:\windows\system32\aeinv.dll
2014-11-13 11:02 - 2014-10-13 20:16 - 00155064 _____ (Microsoft Corporation) C:\windows\system32\Drivers\ksecpkg.sys
2014-11-13 11:02 - 2014-10-13 20:13 - 00683520 _____ (Microsoft Corporation) C:\windows\system32\termsrv.dll
2014-11-13 11:02 - 2014-10-13 20:12 - 01460736 _____ (Microsoft Corporation) C:\windows\system32\lsasrv.dll
2014-11-13 11:02 - 2014-10-13 20:09 - 00146432 _____ (Microsoft Corporation) C:\windows\system32\msaudite.dll
2014-11-13 11:02 - 2014-10-13 20:07 - 00681984 _____ (Microsoft Corporation) C:\windows\system32\adtschema.dll
2014-11-13 11:02 - 2014-10-13 19:50 - 00022016 _____ (Microsoft Corporation) C:\windows\SysWOW64\secur32.dll
2014-11-13 11:02 - 2014-10-13 19:49 - 00096768 _____ (Microsoft Corporation) C:\windows\SysWOW64\sspicli.dll
2014-11-13 11:02 - 2014-10-13 19:47 - 00146432 _____ (Microsoft Corporation) C:\windows\SysWOW64\msaudite.dll
2014-11-13 11:02 - 2014-10-13 19:46 - 00681984 _____ (Microsoft Corporation) C:\windows\SysWOW64\adtschema.dll
2014-11-13 10:57 - 2014-10-24 19:57 - 00077824 _____ (Microsoft Corporation) C:\windows\system32\packager.dll
2014-11-13 10:57 - 2014-10-24 19:32 - 00067584 _____ (Microsoft Corporation) C:\windows\SysWOW64\packager.dll
2014-11-13 10:57 - 2014-10-17 20:05 - 00861696 _____ (Microsoft Corporation) C:\windows\system32\oleaut32.dll
2014-11-13 10:57 - 2014-10-17 19:33 - 00571904 _____ (Microsoft Corporation) C:\windows\SysWOW64\oleaut32.dll
2014-11-13 10:57 - 2014-10-13 20:13 - 03241984 _____ (Microsoft Corporation) C:\windows\system32\msi.dll
2014-11-13 10:57 - 2014-10-13 19:50 - 02363904 _____ (Microsoft Corporation) C:\windows\SysWOW64\msi.dll
2014-11-13 10:57 - 2014-10-09 18:57 - 03198976 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
2014-11-13 10:57 - 2014-10-02 20:12 - 00500224 _____ (Microsoft Corporation) C:\windows\system32\AUDIOKSE.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00680960 _____ (Microsoft Corporation) C:\windows\system32\audiosrv.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00440832 _____ (Microsoft Corporation) C:\windows\system32\AudioEng.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00296448 _____ (Microsoft Corporation) C:\windows\system32\AudioSes.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00284672 _____ (Microsoft Corporation) C:\windows\system32\EncDump.dll
2014-11-13 10:57 - 2014-10-02 19:44 - 00442880 _____ (Microsoft Corporation) C:\windows\SysWOW64\AUDIOKSE.dll
2014-11-13 10:57 - 2014-10-02 19:44 - 00374784 _____ (Microsoft Corporation) C:\windows\SysWOW64\AudioEng.dll
2014-11-13 10:57 - 2014-10-02 19:44 - 00195584 _____ (Microsoft Corporation) C:\windows\SysWOW64\AudioSes.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00342016 _____ (Microsoft Corporation) C:\windows\system32\schannel.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00314880 _____ (Microsoft Corporation) C:\windows\system32\msv1_0.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00309760 _____ (Microsoft Corporation) C:\windows\system32\ncrypt.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00210944 _____ (Microsoft Corporation) C:\windows\system32\wdigest.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00086528 _____ (Microsoft Corporation) C:\windows\system32\TSpkg.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00022016 _____ (Microsoft Corporation) C:\windows\system32\credssp.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00259584 _____ (Microsoft Corporation) C:\windows\SysWOW64\msv1_0.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00248832 _____ (Microsoft Corporation) C:\windows\SysWOW64\schannel.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00221184 _____ (Microsoft Corporation) C:\windows\SysWOW64\ncrypt.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00172032 _____ (Microsoft Corporation) C:\windows\SysWOW64\wdigest.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00065536 _____ (Microsoft Corporation) C:\windows\SysWOW64\TSpkg.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00017408 _____ (Microsoft Corporation) C:\windows\SysWOW64\credssp.dll
2014-11-13 10:57 - 2014-08-21 00:43 - 01882624 _____ (Microsoft Corporation) C:\windows\system32\msxml3.dll
2014-11-13 10:57 - 2014-08-21 00:40 - 00002048 _____ (Microsoft Corporation) C:\windows\system32\msxml3r.dll
2014-11-13 10:57 - 2014-08-21 00:26 - 01237504 _____ (Microsoft Corporation) C:\windows\SysWOW64\msxml3.dll
2014-11-13 10:57 - 2014-08-21 00:23 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\msxml3r.dll
2014-11-13 10:57 - 2014-08-11 20:02 - 00878080 _____ (Microsoft Corporation) C:\windows\system32\IMJP10K.DLL
2014-11-13 10:57 - 2014-08-11 19:36 - 00701440 _____ (Microsoft Corporation) C:\windows\SysWOW64\IMJP10K.DLL
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-07 11:13 - 2013-09-21 07:44 - 00000898 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-07 11:13 - 2012-04-16 04:59 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job
2014-12-07 08:44 - 2013-03-19 14:06 - 01478038 _____ () C:\windows\WindowsUpdate.log
2014-12-07 08:44 - 2009-07-13 22:45 - 00031536 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-07 08:44 - 2009-07-13 22:45 - 00031536 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-07 08:41 - 2013-08-27 18:38 - 00000000 ___RD () C:\Users\Carrie\Dropbox
2014-12-07 08:41 - 2013-08-27 16:50 - 00000000 ____D () C:\Users\Carrie\AppData\Roaming\Dropbox
2014-12-07 08:40 - 2013-09-21 07:44 - 00000894 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-07 08:36 - 2012-04-16 04:58 - 00000000 ____D () C:\ProgramData\PDFC
2014-12-07 08:36 - 2010-11-20 21:47 - 00557548 _____ () C:\windows\PFRO.log
2014-12-07 08:36 - 2009-07-13 23:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2014-12-07 08:36 - 2009-07-13 22:51 - 00069957 _____ () C:\windows\setupact.log
2014-12-07 08:30 - 2013-11-15 10:27 - 00000000 ____D () C:\AdwCleaner
2014-12-06 17:15 - 2013-08-27 16:01 - 00003934 _____ () C:\windows\System32\Tasks\User_Feed_Synchronization-{D649F108-798C-40A8-AC51-A368A3C86F1D}
2014-12-06 13:24 - 2013-08-27 18:28 - 00000000 ____D () C:\Users\Carrie\AppData\Local\NPE
2014-12-06 13:12 - 2009-07-13 23:13 - 00783424 _____ () C:\windows\system32\PerfStringBackup.INI
2014-12-06 08:45 - 2013-10-06 09:29 - 00002259 _____ () C:\Users\Carrie\Desktop\Google Chrome.lnk
2014-12-05 16:37 - 2013-08-28 18:35 - 00000166 _____ () C:\windows\SysWOW64\DOErrors.log
2014-12-05 16:35 - 2013-11-01 14:09 - 00003926 _____ () C:\windows\System32\Tasks\User_Feed_Synchronization-{228E0C3D-CD42-4106-81F6-8E5EF704232C}
2014-12-05 16:34 - 2014-05-15 13:03 - 00000000 ____D () C:\Users\Carrie\Documents\Home Remodel
2014-11-30 16:57 - 2010-08-19 13:48 - 00000159 _____ () C:\Users\Carrie\Documents\uhc.txt
2014-11-27 10:27 - 2014-08-06 06:50 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-11-27 10:25 - 2012-04-16 04:59 - 00003768 _____ () C:\windows\System32\Tasks\Adobe Flash Player Updater
2014-11-27 10:24 - 2012-04-16 04:59 - 00701104 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2014-11-27 10:24 - 2012-04-16 04:59 - 00071344 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-11-17 19:03 - 2013-09-11 20:07 - 00000000 ____D () C:\Users\Carrie\AppData\Roaming\SoftGrid Client
2014-11-14 06:57 - 2013-08-27 18:38 - 00001021 _____ () C:\Users\Carrie\Desktop\Dropbox.lnk
2014-11-14 06:57 - 2013-08-27 16:51 - 00000000 ____D () C:\Users\Carrie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2014-11-14 06:43 - 2009-07-13 22:45 - 00413832 _____ () C:\windows\system32\FNTCACHE.DAT
2014-11-14 06:41 - 2014-05-07 05:51 - 00000000 ___SD () C:\windows\system32\CompatTel
2014-11-13 20:25 - 2014-08-20 20:23 - 00000000 ____D () C:\windows\system32\MRT
2014-11-13 19:42 - 2014-08-20 20:23 - 103374192 _____ (Microsoft Corporation) C:\windows\system32\MRT.exe
2014-11-13 15:51 - 2013-09-21 07:44 - 00003894 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-11-13 15:51 - 2013-09-21 07:44 - 00003642 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-11-07 13:23 - 2013-12-05 13:09 - 00000000 ____D () C:\Users\Carrie\AppData\Local\CrashDumps
 
Some content of TEMP:
====================
C:\Users\Carrie\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpyssi2g.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-11-24 11:42
 
==================== End Of Log ============================
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 07-12-2014 01
Ran by [removed] at 2014-12-07 11:18:23
Running from C:\Users\[removed]\Desktop
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Norton 360 (Disabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton 360 (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Spybot - Search and Destroy (Enabled - Out of date) {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
FW: Norton 360 (Disabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
Adobe Flash Player 15 ActiveX (HKLM-x32\…\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\…\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\…\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\…\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft TotalMedia (HKLM-x32\…\ArcSoft TotalMedia) (Version: 2.0.39.42 - ArcSoft)
ArcSoft TotalMedia (x32 Version: 1.0.61.25 - ArcSoft) Hidden
ArcSoft Webcam Sharing Manager (HKLM-x32\…\{190A7D93-3823-439C-91B9-ADCE3EC2A6A2}) (Version: 2.0.0.39 - ArcSoft)
Bonjour (HKLM\…\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Catalina Savings Printer (HKLM-x32\…\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}) (Version: 1.0.0 - Catalina Marketing Corp) <==== ATTENTION
Compatibility Pack for the 2007 Office system (HKLM-x32\…\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Device Access Manager for HP ProtectTools (HKLM\…\{55B52830-024A-443E-AF61-61E1E71AFA1B}) (Version: 7.1.2.0 - Hewlett-Packard Company)
Drive Encryption For HP ProtectTools (HKLM\…\{27F1E086-5691-4EB8-8BA1-5CBA87D67EB5}) (Version: 7.0.28.30376 - Hewlett-Packard Company)
Dropbox (HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Dropbox) (Version: 2.10.52 - Dropbox, Inc.)
Energy Star Digital Logo (HKLM-x32\…\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
Evernote v. 4.5.4 (HKLM-x32\…\{550BFF6E-7376-11E1-99EA-984BE15F174E}) (Version: 4.5.4.6487 - Evernote Corp.)
Face Recognition for HP ProtectTools (HKLM\…\Face Recognition for HP ProtectTools) (Version: 7.01.4525 - Hewlett-Packard Company)
Face Recognition for HP ProtectTools (Version: 7.01.4525 - Hewlett-Packard Company) Hidden
File Sanitizer For HP ProtectTools (HKLM-x32\…\{6D6ADF03-B257-4EA5-BBC1-1D145AF8D514}) (Version: 7.0.0.5 - Hewlett-Packard Company)
Google Chrome (HKLM-x32\…\{E86E510B-CBAD-354D-841B-853E23EF038A}) (Version: 64.240.49198 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\…\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google+ Auto Backup (HKLM-x32\…\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
Hewlett-Packard ACLM.NET v1.1.2.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
HP 3D DriveGuard (HKLM\…\{5B4F3B85-83F0-4BBF-9052-7A38B6B09634}) (Version: 5.0.8.0 - Hewlett-Packard Company)
HP Connection Manager (HKLM-x32\…\{22706ADC-74A1-43A0-ABAE-47F84966B909}) (Version: 4.2.50.1 - Hewlett-Packard Company)
HP Documentation (HKLM-x32\…\{A351CC1B-C92C-4F37-8109-9F6D33ACF5EF}) (Version: 1.1.1.0 - Hewlett-Packard)
HP ESU for Microsoft Windows 7 (HKLM-x32\…\{6357258D-2BF9-49E7-A9EF-0C609D52C46D}) (Version: 2.0.6.1 - Hewlett-Packard Company)
HP HD Webcam Driver (HKLM-x32\…\Sunplus SPUVCb) (Version: 3.4.8.16 - SunplusIT)
HP Hotkey Support (HKLM-x32\…\{C97CC14E-4789-4FC5-BC75-79191F7CE009}) (Version: 4.5.9.1 - Hewlett-Packard Company)
HP Photo Creations (HKLM-x32\…\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Photosmart 7510 series Basic Device Software (HKLM\…\{24C7AD6B-F418-4D3B-B7F2-F3603FD720BF}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 7510 series Help (HKLM-x32\…\{6357D25F-A9C9-4CC7-A1FB-0DCF344E7C40}) (Version: 140.0.2.2 - Hewlett Packard)
HP Photosmart 7510 series Product Improvement Study (HKLM\…\{566BB063-0E28-4273-A748-690BE86A7E26}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Power Assistant (HKLM\…\{84642787-58C0-44AE-8B26-E2F544E380A1}) (Version: 2.5.0.16 - Hewlett-Packard Company)
HP ProtectTools Security Manager (HKLM\…\HPProtectTools) (Version: 7.0.0.1177 - Hewlett-Packard Company)
HP Setup (HKLM-x32\…\{438363A8-F486-4C37-834C-4955773CB3D3}) (Version: 9.1.15453.4066 - Hewlett-Packard Company)
HP SoftPaq Download Manager (HKLM-x32\…\{223AE3E8-4445-410F-8EDA-13EC137E3BDB}) (Version: 3.4.3.0 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\…\{962CB079-85E6-405F-8704-1C62365AE46F}) (Version: 4.5.10.1 - Hewlett-Packard Company)
HP Software Setup (HKLM-x32\…\{658A8756-7B1E-44FD-A434-D777DD906232}) (Version: 8.5.2.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\…\{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}) (Version: 6.1.12.1 - Hewlett-Packard Company)
HP System Default Settings (HKLM-x32\…\{C4E9E8A4-EEC4-4F9E-B140-520A8B75F430}) (Version: 2.4.1.2 - Hewlett-Packard Company)
HP Wallpaper (HKLM-x32\…\{11C9A461-DD9D-4C71-85A4-6DCE7F99CC44}) (Version: 3.0.0.1 - Hewlett-Packard Company)
IDT Audio (HKLM-x32\…\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6392.0 - IDT)
Intel(R) Management Engine Components (HKLM-x32\…\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.10.1464 - Intel Corporation)
Intel(R) OpenCL CPU Runtime (HKLM-x32\…\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version:  - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\…\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2712 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM-x32\…\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.1.0.1006 - Intel Corporation)
Intel(R) USB 3.0 eXtensible Host Controller Driver (HKLM-x32\…\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.225 - Intel Corporation)
iTunes (HKLM\…\{A535111D-95C8-487F-869E-CE4C239972D2}) (Version: 11.1.1.11 - Apple Inc.)
JMicron Flash Media Controller Driver (HKLM-x32\…\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.68.0 - JMicron Technology Corp.)
Microsoft .NET Framework 4.5.1 (HKLM\…\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\…\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\…\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\…\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Small Business Edition 2003 (HKLM-x32\…\{91CA0409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\…\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5139.5005 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\…\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\…\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\…\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\…\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\…\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\…\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\…\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\…\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\…\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\…\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\…\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\…\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\…\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\…\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\…\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\…\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Norton 360 (HKLM-x32\…\N360) (Version: 21.6.0.32 - Symantec Corporation)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Corporate Edition (HKLM-x32\…\PDF Complete) (Version: 4.0.93 - PDF Complete, Inc)
Picasa 3 (HKLM-x32\…\Picasa 3) (Version: 3.9 - Google, Inc.)
Privacy Manager for HP ProtectTools (HKLM\…\{CA2F6FAD-D8CD-42C1-B04D-6E5B1B1CFDCC}) (Version: 7.0.0.865 - Hewlett-Packard Company)
QuickBooks (x32 Version: 22.0.4014.2206 - Intuit Inc.) Hidden
QuickBooks Pro 2012 (HKLM-x32\…\{22057D8D-7CC8-46FF-AD8C-9BD24F9014F3}) (Version: 22.0.4014.2206 - Intuit Inc.)
Ralink RT5390R 802.11b/g/n Wi-Fi Adapter (HKLM-x32\…\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.2.0 - Ralink)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\…\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 7.50.1123.2011 - Realtek)
SDK (x32 Version: 2.30.042 - Portrait Displays, Inc.) Hidden
Skype™ 6.11 (HKLM-x32\…\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Spybot - Search & Destroy (HKLM-x32\…\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\…\SynTPDeinstKey) (Version: 16.0.3.0 - Synaptics Incorporated)
Theft Recovery for HP ProtectTools (HKLM-x32\…\InstallShield_{10F5A72A-1E07-4FAE-A7E7-14B10CC66B17}) (Version: 7.0.0.10 - Hewlett-Packard Company)
Theft Recovery for HP ProtectTools (x32 Version: 7.0.0.10 - Hewlett-Packard Company) Hidden
Unity Web Player (HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\UnityWebPlayer) (Version: 4.6.0f2 - Unity Technologies ApS)
Validity Fingerprint Sensor Driver (HKLM\…\{93581599-ECF1-4DCD-BE36-BD969A6C8DB5}) (Version: 4.4.213.0 - Validity Sensors, Inc.)
WinZip 15.0 (HKLM\…\{CD95F661-A5C4-44F5-A6AA-ECDD91C240CF}) (Version: 15.0.10039 - WinZip Computing, S.L. )
YNAB 4 version 4.3.656 (HKLM-x32\…\com.ynab.YNAB4.LiveCaptive_is1) (Version: 4.3.656 - YouNeedABudget.com)
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
 
==================== Restore Points  =========================
 
18-11-2014 04:20:51 HPSF Restore Point
19-11-2014 09:00:16 Windows Update
06-12-2014 19:16:20 Norton_Power_Eraser_20141206131615179
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 20:34 - 2014-12-06 08:48 - 00000824 ____A C:\windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {10078434-049A-4D9B-AAAD-D2113410271F} - System32\Tasks\Norton 360\Norton Error Analyzer => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {126004C8-CCCC-4C54-836F-D9125FD19B94} - System32\Tasks\ScanToPCActivationApp.exe_{8DE46696-E5AF-4829-824B-241C0992F827} => C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe [2012-10-17] (Hewlett-Packard Co.)
Task: {19F0C5F5-C962-479D-8239-2E70303F1A91} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater\HPSFUpdater.exe [2011-06-14] (Hewlett-Packard)
Task: {1C742EA8-7E0B-4AAB-A057-280D753A8807} - System32\Tasks\Safer-Networking\Spybot - Search and Destroy\Scan the system => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe
Task: {30B42E23-8466-4FDF-9032-4BA1C11B2B96} - System32\Tasks\Microsoft_Hardware_Launch_ipoint_exe => c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe [2014-03-19] (Microsoft Corporation)
Task: {38436DC3-A58D-49D5-8E6F-051D8A0184EC} - System32\Tasks\Microsoft_Hardware_Launch_mousekeyboardcenter_exe => c:\Program Files\Microsoft Mouse and Keyboard Center\mousekeyboardcenter.exe [2014-03-19] (Microsoft)
Task: {3A43F05E-5E3E-4DFD-8F31-650F4B345244} - System32\Tasks\Safer-Networking\Spybot - Search and Destroy\Check for updates => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
Task: {47F8373F-D4B4-4900-BCF4-03F34D4EF1BC} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\WSCStub.exe [2014-09-21] (Symantec Corporation)
Task: {4DC43370-2920-4B56-828C-9403EC60CE76} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2011-09-09] (Hewlett-Packard Company)
Task: {65F21128-C016-4360-9A35-EFE2769B651D} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-09-21] (Google Inc.)
Task: {673888DF-1A73-41F6-9866-5EC70137F43D} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Total Care Tune-Up => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPTuneUp.exe [2011-03-22] (Hewlett-Packard Company)
Task: {709E1477-3057-4610-A523-99415C3657EB} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFMessenger\HPSFMsgr.exe [2011-09-09] (Hewlett-Packard Company)
Task: {74B5F9D3-4113-42AE-98F4-FC61C5F8B120} - System32\Tasks\Safer-Networking\Spybot - Search and Destroy\Refresh immunization => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDImmunize.exe
Task: {7F43C4B6-33F4-41AB-8C19-D69C0193E056} - System32\Tasks\Microsoft_MKC_Logon_Task_itype.exe => c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe [2014-03-19] (Microsoft Corporation)
Task: {9CBCE621-611E-4076-80E1-726470D6B3E4} - System32\Tasks\Microsoft_MKC_Logon_Task_ipoint.exe => c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe [2014-03-19] (Microsoft Corporation)
Task: {B5825079-74E0-4D6A-9BBB-DB1F729F5309} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Tuneup => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2011-09-09] (Hewlett-Packard Company)
Task: {C9D49C73-6E87-44C3-BF28-5A5142A84AB9} - System32\Tasks\HPCustParticipation HP Photosmart 7510 series => C:\Program Files\HP\HP Photosmart 7510 series\Bin\HPCustPartic.exe [2012-10-17] (Hewlett-Packard Co.)
Task: {CE6B6928-4E0B-465A-8A80-437736C46FB9} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {D58ABF99-BA60-46C5-BFAC-21E6B05183F6} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {ED71F169-E161-48CC-8563-674156EE6F6A} - System32\Tasks\Norton 360\Norton Error Processor => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {ED872D88-BB68-4909-BD6C-B20C12D5DCFC} - System32\Tasks\Microsoft_Hardware_Launch_itype_exe => c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe [2014-03-19] (Microsoft Corporation)
Task: {F294A919-3C97-435D-AB2B-7BE7D27B23AD} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-09-21] (Google Inc.)
Task: {F47A9BE7-A9CC-4513-8578-F792877D3C60} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-11-27] (Adobe Systems Incorporated)
Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (whitelisted) =============
 
2012-01-17 17:57 - 2012-01-17 17:57 - 00298368 _____ () c:\Program Files\Hewlett-Packard\Pre-Boot Security for HP ProtectTools\BIOSDomainPlugin.dll
2012-03-21 17:14 - 2012-03-21 17:14 - 03346432 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EpeHpFve64.dll
2011-10-12 03:03 - 2011-10-12 03:03 - 00213328 _____ () C:\windows\system32\PassThroughOTP.dll
2010-09-06 14:18 - 2010-09-06 14:18 - 01412608 _____ () C:\windows\system32\LIBEAY32.dll
2012-03-21 16:36 - 2012-03-21 16:36 - 01327104 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe
2012-02-10 15:26 - 2012-02-10 15:26 - 01083392 _____ () C:\Program Files\Hewlett-Packard\HP Power Assistant\System.Data.SQLite.dll
2013-03-19 14:13 - 2012-03-28 11:38 - 00128280 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
2012-03-26 21:33 - 2012-03-26 21:33 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2013-04-21 20:44 - 2013-04-21 20:44 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2013-04-21 20:44 - 2013-04-21 20:44 - 01242952 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2012-03-21 17:00 - 2012-03-21 17:00 - 02846720 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcEncryptionProviderPlugin.dll
2012-03-21 16:34 - 2012-03-21 16:34 - 00126976 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHostInterface.dll
2012-03-21 16:59 - 2012-03-21 16:59 - 03002368 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EpeOpalEncryptionProviderPlugin.dll
2012-03-21 17:04 - 2012-03-21 17:04 - 02850816 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EpeHpDpHostPlugin.dll
2012-03-21 17:02 - 2012-03-21 17:02 - 00053248 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EpeOpalATASec4SATA.dll
2012-03-21 16:38 - 2012-03-21 16:38 - 02043904 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeCoreEncryptionPlugin.dll
2012-03-21 16:39 - 2012-03-21 16:39 - 01949696 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeProductDetectionPlugin.dll
2014-08-06 06:50 - 2014-05-13 11:04 - 00109400 _____ () C:\Program Files (x86)\Spybot - Search & Destroy 2\snlThirdParty150.bpl
2014-08-06 06:50 - 2014-05-13 11:04 - 00416600 _____ () C:\Program Files (x86)\Spybot - Search & Destroy 2\DEC150.bpl
2014-08-06 06:50 - 2014-05-13 11:04 - 00167768 _____ () C:\Program Files (x86)\Spybot - Search & Destroy 2\snlFileFormats150.bpl
2014-08-06 06:50 - 2012-08-23 09:38 - 00574840 _____ () C:\Program Files (x86)\Spybot - Search & Destroy 2\sqlite3.dll
2014-08-06 06:50 - 2012-04-03 16:06 - 00565640 _____ () C:\Program Files (x86)\Spybot - Search & Destroy 2\av\BDSmartDB.dll
2014-10-15 02:59 - 2014-10-15 02:59 - 00172544 _____ () C:\windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\1eeea3ab8d69ec722bdcb28b8eb8dd75\IsdiInterop.ni.dll
2012-04-16 04:52 - 2012-02-01 19:25 - 00059904 _____ () C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IsdiInterop.dll
2013-03-19 14:12 - 2012-03-28 11:18 - 01198872 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\ACE.dll
2013-05-31 07:49 - 2013-05-31 07:49 - 00269128 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2012\boost_regex-vc90-mt-p-1_33.dll
2013-05-31 07:50 - 2013-05-31 07:50 - 00021320 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2012\QBCompressor.dll
2013-05-31 04:38 - 2013-05-31 04:38 - 00059904 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2012\zlib1.dll
2013-05-31 07:49 - 2013-05-31 07:49 - 00380744 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2012\BackupLib.dll
2013-05-31 07:50 - 2013-05-31 07:50 - 00138568 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2012\QBMAPILibrary.dll
2013-05-31 07:49 - 2013-05-31 07:49 - 00176968 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2012\boost_serialization-vc90-mt-p-1_33.dll
2013-05-31 07:50 - 2013-05-31 07:50 - 00042824 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2012\mbpopup.dll
2014-12-07 08:40 - 2014-12-07 08:40 - 00043008 _____ () c:\users\carrie\appdata\local\temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpyssi2g.dll
2013-08-23 13:01 - 2013-08-23 13:01 - 25100288 _____ () C:\Users\Carrie\AppData\Roaming\Dropbox\bin\libcef.dll
2011-04-08 10:57 - 2011-04-08 10:57 - 00514570 _____ () c:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\sqlite3.dll
2014-11-27 10:29 - 2014-11-25 00:39 - 01077064 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\libglesv2.dll
2014-11-27 10:29 - 2014-11-25 00:39 - 00211272 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\libegl.dll
2014-11-27 10:29 - 2014-11-25 00:39 - 09009480 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\pdf.dll
2014-11-27 10:29 - 2014-11-25 00:39 - 01677128 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\ffmpegsumo.dll
2014-11-27 10:29 - 2014-11-25 00:39 - 14910280 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\PepperFlash\pepflashplayer.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-4053952098-1386205954-2602523573-500 - Administrator - Disabled)
Carrie (S-1-5-21-4053952098-1386205954-2602523573-1001 - Administrator - Enabled) => C:\Users\Carrie
Guest (S-1-5-21-4053952098-1386205954-2602523573-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-4053952098-1386205954-2602523573-1003 - Limited - Enabled)
Kids (S-1-5-21-4053952098-1386205954-2602523573-1004 - Limited - Enabled) => C:\Users\Kids
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
 
System errors:
=============
Error: (12/07/2014 09:24:55 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
 
Microsoft Office Sessions:
=========================
 
==================== Memory info =========================== 
 
Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz
Percentage of memory in use: 63%
Total physical RAM: 3975.55 MB
Available physical RAM: 1434 MB
Total Pagefile: 7949.28 MB
Available Pagefile: 4928.16 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:443.32 GB) (Free:359.97 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive e: (HP_TOOLS) (Fixed) (Total:1.99 GB) (Free:1.97 GB) FAT32
Drive g: (HP_RECOVERY) (Fixed) (Total:20.15 GB) (Free:3.07 GB) NTFS ==>[System with boot components (obtained from reading drive)]
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: E201C75A)
Partition 1: (Active) - (Size=300 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=443.3 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=20.1 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=2 GB) - (Type=0C)
 
==================== End Of Log ============================
 

Hello again carriekil

 

Chrome seems to be the biggest problem, (as it usually is), so let's deal with that first.

Uninstall/Reinstall Google Chrome

First save all your bookmarks/favourites.

  • open Chrome, click on the 3 bars in the top right hand corner, select Bookmarks and then Bookmarks Manager
  • click on Organise and then select Export Bookmarks to HTML file, then choose Desktop to save it
  • again, click on the three bars in the top right hand corner and select Settings
  • n the list of Settings under “Sign in” click on Disconnect your Google Account
  • n the text of the next window click on “Google Dashboard” then, at the “Chrome sync” screen, click on Stop and Clear at the bottom
  • a box will open and ask for confirmation, click on OK (wait for this to complete before doing the next step)
  • when confirmation appears close that page and then click on Disconnect account
  • shut Google Chrome, click on Start > Control Panel > Programs and Features (or Add/Remove Programs in XP) and uninstall Google Chrome. Select Everything for removal if asked.

Reboot the system and then reinstall Google Chrome from here

Repeat the process to reinstate your bookmarks by going to Bookmarks > Bookmarks Manager > Organiseand select Import Bookmarks.

================================================

Run Farbar Recovery Scan Tool

Open notepad. Please copy the contents of the code box below.

SearchScopes: HKLM-x32 -> DefaultScope value is missing.
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL =
FF HKLM-x32\…\Firefox\Extensions: [[removed]] - C:\Program Files (x86)\BetterSurf\ff
CHR HomePage: Default -> hxxp://search.conduit.com/?SearchSource=10&CUI=UN33333026117681297&UM=2&ctid=CT3289847
C:\Program Files (x86)\BetterSurf

NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

  • save the files as fixlist.txt in the same folder as FRST – NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work
  • run FRST64 then click Fix just once and wait
  • it will create a log (Fixlog.txt); please post it to your reply together with a new FRST log.

Thanks

Satchfan

 

Hi Satchfan.  I've done as instructed and here are the results:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 07-12-2014 01
Ran by [removed] at 2014-12-07 16:35:03 Run:1
Running from C:\Users\[removed]\Desktop
[removed] Boot Mode: Normal
==============================================

Content of fixlist:
*****************
SearchScopes: HKLM-x32 -> DefaultScope value is missing.
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 ->
{DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL =
FF HKLM-x32\…\Firefox\Extensions: [[removed]] - C:\Program Files (x86)\BetterSurf\ff
CHR HomePage: Default -> hxxp://search.conduit.com/?SearchSource=10&CUI=UN33333026117681297&UM=2&ctid=CT3289847
C:\Program Files (x86)\BetterSurf

*****************

HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
HKU\SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 ->\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> => Value not found.
{DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = => Error: No automatic fix found for this entry.
HKLM\Software\Wow6432Node\Mozilla\Firefox\Extensions\\[removed] => value deleted successfully.
Chrome HomePage deleted successfully.
"C:\Program Files (x86)\BetterSurf" => File/Directory not found.

==== End of Fixlog ====

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 07-12-2014 01
Ran by [removed] (administrator) on CARRIE-HP on 07-12-2014 16:35:34
Running from C:\Users\[removed]\Desktop
[removed] Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(DigitalPersona, Inc.) C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Validity Sensors, Inc.) C:\Windows\System32\vcsFPService.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
() C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(PDF Complete Inc) C:\Program Files (x86)\PDF Complete\pdfsvc.exe
(Intuit) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(ArcSoft, Inc.) C:\Windows\SysWOW64\ArcVCapRender\uArcCapture.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
(DigitalPersona, Inc.) C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
(Intuit Inc.) C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
(Dropbox, Inc.) C:\Users\Carrie\AppData\Roaming\Dropbox\bin\Dropbox.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 7510 series\Bin\HPNetworkCommunicator.exe
(DigitalPersona, Inc.) C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpAgent.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
() C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPConnectionManager.exe
(Portrait Displays, Inc) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\SDKCOMServer.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Portrait Displays, Inc.) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSDKHelperx64.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Farbar) C:\Users\Carrie\Desktop\FRST64 (1).exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\…\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2887440 2012-03-08] (Synaptics Incorporated)
HKLM\…\Run: [HPPowerAssistant] => C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe [3488640 2012-03-14] (Hewlett-Packard Company)
HKLM\…\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1425408 2012-03-05] (IDT, Inc.)
HKLM\…\Run: [MfeEpePcMonitor] => "C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe"
HKLM\…\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\…\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [284440 2012-02-29] (Intel Corporation)
HKLM-x32\…\Run: [PDF Complete] => C:\Program Files (x86)\PDF Complete\pdfsty.exe [684024 2012-03-06] (PDF Complete Inc)
HKLM-x32\…\Run: [QLBController] => C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe [319360 2012-03-14] (Hewlett-Packard Company)
HKLM-x32\…\Run: [] => [X]
HKLM-x32\…\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [291608 2012-03-27] (Intel Corporation)
HKLM-x32\…\Run: [DTRun] => c:\Program Files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe [517456 2010-11-24] (ArcSoft Inc.)
HKLM-x32\…\Run: [HPConnectionManager] => c:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe [184704 2012-03-15] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\…\Run: [File Sanitizer] => C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe [12310616 2012-03-21] (Hewlett-Packard)
HKLM-x32\…\Run: [Intuit SyncManager] => C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe [2786104 2013-05-31] (Intuit Inc. All rights reserved.)
HKLM-x32\…\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM-x32\…\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-10-01] (Apple Inc.)
HKLM-x32\…\Run: [SDTray] => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe [4101576 2014-06-24] (Safer-Networking Ltd.)
HKLM\…\Winlogon: [Userinit] C:\Windows\system32\userinit.exe,c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe,
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
Winlogon\Notify\DeviceNP-x32: DeviceNP.dll [X]
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Run: [HP Photosmart 7510 series (NET)] => C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.)
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Run: [Spybot-S&D Cleaning] => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe [4566952 2014-06-24] (Safer-Networking Ltd.)
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Policies\system: [LogonHoursAction] 2
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Policies\system: [DontDisplayLogonHoursWarnings] 1
Lsa: [Notification Packages] DPPassFilter scecli
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Intuit Data Protect.lnk
ShortcutTarget: Intuit Data Protect.lnk -> C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
ShortcutTarget: QuickBooks Update Agent.lnk -> C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks_Standard_21.lnk
ShortcutTarget: QuickBooks_Standard_21.lnk -> C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE (Intuit Inc.)
Startup: C:\Users\Carrie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
GroupPolicyUsers\S-1-5-21-4053952098-1386205954-2602523573-1004\User: Group Policy restriction detected <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://hp-comm.us.msn.com/
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x470F7DFEF142CF01
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
SearchScopes: HKLM -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/search?q={searchTerms}&form=CMNTDF&pc=CMNTDF&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> DefaultScope {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/search?q={searchTerms}&form=CMNTDF&pc=CMNTDF&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/search?q={searchTerms}&form=CMNTDF&pc=CMNTDF&src=IE-SearchBox
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: File Sanitizer for HP ProtectTools -> {3134413B-49B4-425C-98A5-893C1F195601} -> C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\IEBHO.dll (Hewlett-Packard)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
Handler-x32: http - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: http - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
Handler-x32: msdaipp - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\windows\SysWOW64\mscoree.dll (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @google.com/npPicasa3,version=3.0.0 -> C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.0.59 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin HKU\S-1-5-21-4053952098-1386205954-2602523573-1001: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Carrie\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF Plugin HKU\S-1-5-21-4053952098-1386205954-2602523573-1001: CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\Carrie\AppData\Roaming\CATALI~1\NPBCSK~1.DLL (Catalina Marketing Corporation)
FF HKLM-x32\…\Firefox\Extensions: [[removed]] - c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\FirefoxExt
FF Extension: DigitalPersona Extension - c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\FirefoxExt [2013-03-19]
FF HKLM-x32\…\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2014-12-07]
FF HKLM-x32\…\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2014-02-25]

Chrome:
=======
CHR StartupUrls: Default -> "hxxp://forecast.weather.gov/MapClick.php?lat=41.83635100000001&lon=-88.21690269999999&site=all&smap=1&searchresult=Warrenville%2C%20IL%2060555%2C%20USA#.UnOXufmTg2U", "chrome://newtab/", "hxxp://Vosteran.com/?f=7&a=vst_captaind_14_49_ch&cd=2XzuyEtN2Y1L1Qzu0FyE0ByB0EtByDzzzzyC0AtC0CtD0CtBtN0D0Tzu0StCtDyBtDtN1L2XzutAtFyCtFtCtDtFtCtDtN1L1CzutCyEtBzytDyD1V1BtN1L1G1B1V1N2Y1L1Qzu2SyE0EyE0CzztDyDtDtGtCtDyCzztGyByByCtCtG0C0AzyzytGtByCyEyBtB0ByEyBtD0F0EtC2QtN1M1F1B2Z1V1N2Y1L1Qzu2StAtCyB0FyEzzyB0FtG0B0D0BzztGyEzyzyyDtGzzyEtD0BtGzytAtCtCyEzyyD0C0CyDyCyB2Q&cr=387807247&ir="
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
CHR Profile: C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-30]
CHR Extension: (YouTube) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-10-06]
CHR Extension: (Google Search) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-10-06]
CHR Extension: (Norton Identity Safe) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-08-20]
CHR Extension: (Norton Security Toolbar) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk [2014-12-07]
CHR Extension: (Google Wallet) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-10-09]
CHR Extension: (GreatArcadeHits) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh [2014-01-19]
CHR Extension: (Gmail) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-10-06]
CHR HKLM\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM\…\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-10-02]
CHR HKLM\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
CHR HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
CHR HKLM-x32\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\…\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-10-02]
CHR HKLM-x32\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
R2 DpHost; c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe [493904 2012-03-15] (DigitalPersona, Inc.)
S3 FLCDLOCK; c:\windows\SysWOW64\flcdlock.exe [477056 2012-11-19] (Hewlett-Packard Company)
R2 hpHotkeyMonitor; C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe [365440 2012-03-14] (Hewlett-Packard Company)
R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [128280 2012-03-28] ()
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [165144 2012-03-28] (Intel Corporation)
R2 McAfee Endpoint Encryption Agent; C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe [1327104 2012-03-21] () [File not signed]
R2 N360; C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe [265040 2014-09-21] (Symantec Corporation)
R2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1134584 2012-03-06] (PDF Complete Inc)
R2 QBCFMonitorService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [45056 2013-05-31] (Intuit) [File not signed]
S3 QBFCService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [61440 2013-05-31] (Intuit Inc.) [File not signed]
R2 QBVSS; C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [1248256 2013-05-31] (Intuit Inc.) [File not signed]
R2 SDScannerService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [1738168 2014-06-24] (Safer-Networking Ltd.)
R2 SDUpdateService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2088408 2014-06-27] (Safer-Networking Ltd.)
R2 SDWSCService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [171928 2014-04-25] (Safer-Networking Ltd.)
R2 uArcCapture; C:\windows\SysWow64\ArcVCapRender\uArcCapture.exe [498352 2012-04-04] (ArcSoft, Inc.)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 ARCVCAM; C:\Windows\System32\DRIVERS\ArcSoftVCapture.sys [42816 2012-02-02] (ArcSoft, Inc.)
R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20141203.001\BHDrvx64.sys [1587416 2014-10-03] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1506000.020\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
S3 DAMDrv; C:\Windows\System32\DRIVERS\DAMDrv64.sys [64832 2012-11-09] (Hewlett-Packard Company)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-09-13] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-09-13] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141205.001\IDSvia64.sys [637656 2014-11-18] (Symantec Corporation)
R0 MfeEpeOpal; C:\Windows\System32\Drivers\MfeEpeOpal.sys [93640 2012-03-21] (McAfee, Inc.)
R0 MfeEpePc; C:\Windows\System32\Drivers\MfeEpePc.sys [158792 2012-03-21] (McAfee, Inc.)
R3 NAVENG; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141206.002\ENG64.SYS [129752 2014-08-23] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141206.002\EX64.SYS [2137304 2014-08-23] (Symantec Corporation)
R3 SPUVCbv; C:\Windows\System32\Drivers\SPUVCbv_x64.sys [1064184 2012-09-22] (Sunplus)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1506000.020\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1506000.020\SYMEFA64.SYS [1148120 2014-03-03] (Symantec Corporation)
R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-02-13] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-07 16:32 - 2014-12-07 16:32 - 00002259 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-12-07 16:32 - 2014-12-07 16:32 - 00002259 _____ () C:\ProgramData\Desktop\Google Chrome.lnk
2014-12-07 16:32 - 2014-12-07 16:32 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
2014-12-07 16:08 - 2014-12-07 16:10 - 00002053 _____ () C:\Users\Carrie\Documents\bookmarks_12_7_14.html
2014-12-07 11:18 - 2014-12-07 11:19 - 00028140 _____ () C:\Users\Carrie\Desktop\Addition.txt
2014-12-07 11:17 - 2014-12-07 16:35 - 00025655 _____ () C:\Users\Carrie\Desktop\FRST.txt
2014-12-07 11:17 - 2014-12-07 16:35 - 00000000 ____D () C:\FRST
2014-12-07 11:16 - 2014-12-07 11:16 - 02119680 _____ (Farbar) C:\Users\Carrie\Desktop\FRST64 (1).exe
2014-12-07 11:14 - 2014-12-07 11:15 - 02119680 _____ (Farbar) C:\Users\Carrie\Downloads\FRST64.exe
2014-12-07 08:52 - 2014-12-07 08:52 - 00000958 _____ () C:\Users\Carrie\Desktop\JRT.txt
2014-12-07 08:48 - 2014-12-07 08:48 - 00000000 ____D () C:\windows\ERUNT
2014-12-07 08:41 - 2014-12-07 08:41 - 00006631 _____ () C:\Users\Carrie\Desktop\AdwCleaner[S1].txt
2014-12-07 07:07 - 2014-12-07 07:07 - 00000055 _____ () C:\AdwCleanerDebug.txt
2014-12-07 07:03 - 2014-12-07 07:03 - 01707646 _____ (Thisisu) C:\Users\Carrie\Desktop\JRT.exe
2014-12-07 07:02 - 2014-12-07 07:02 - 02153472 _____ () C:\Users\Carrie\Desktop\adwcleaner_4.104.exe
2014-12-06 15:17 - 2014-12-06 15:17 - 00003185 _____ () C:\Users\Carrie\Desktop\aswMBR.txt
2014-12-06 15:15 - 2014-12-06 15:15 - 00002994 _____ () C:\Users\Carrie\Documents\aswMBR.txt
2014-12-06 15:15 - 2014-12-06 15:15 - 00000512 _____ () C:\Users\Carrie\Documents\MBR.dat
2014-12-06 14:28 - 2014-12-06 14:30 - 05198336 _____ (AVAST Software) C:\Users\Carrie\Downloads\aswMBR (1).exe
2014-12-06 14:28 - 2014-12-06 14:28 - 05198336 _____ (AVAST Software) C:\Users\Carrie\Downloads\aswMBR.exe
2014-12-06 13:04 - 2014-12-06 13:08 - 00000000 ____D () C:\NPE
2014-12-06 09:08 - 2014-12-06 09:08 - 00079540 _____ () C:\Users\Carrie\Documents\Remove Vosteran - How to remove  .html
2014-12-06 09:08 - 2014-12-06 09:08 - 00000000 ____D () C:\Users\Carrie\Documents\Remove Vosteran - How to remove  _files
2014-12-06 08:44 - 2014-12-06 08:44 - 00000000 ____D () C:\ProgramData\Unchecky
2014-12-06 08:43 - 2014-12-06 08:43 - 00675988 _____ () C:\Users\Carrie\Downloads\Minecraft [1].exe
2014-12-06 08:41 - 2014-12-06 08:42 - 00776528 _____ ( ) C:\Users\Carrie\Downloads\Minecraft.exe
2014-11-18 13:34 - 2014-11-10 21:08 - 00728064 _____ (Microsoft Corporation) C:\windows\system32\kerberos.dll
2014-11-18 13:34 - 2014-11-10 21:08 - 00241152 _____ (Microsoft Corporation) C:\windows\system32\pku2u.dll
2014-11-18 13:34 - 2014-11-10 20:44 - 00550912 _____ (Microsoft Corporation) C:\windows\SysWOW64\kerberos.dll
2014-11-18 13:34 - 2014-11-10 20:44 - 00186880 _____ (Microsoft Corporation) C:\windows\SysWOW64\pku2u.dll
2014-11-15 15:37 - 2014-11-15 15:37 - 00000000 __SHD () C:\Users\Kids\AppData\Local\EmieBrowserModeList
2014-11-14 08:18 - 2014-11-14 08:18 - 00000000 __SHD () C:\Users\Carrie\AppData\Local\EmieBrowserModeList
2014-11-13 11:02 - 2014-11-07 13:49 - 00388272 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
2014-11-13 11:02 - 2014-11-07 13:23 - 00341168 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
2014-11-13 11:02 - 2014-11-05 22:04 - 02724864 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
2014-11-13 11:02 - 2014-11-05 22:03 - 25110016 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
2014-11-13 11:02 - 2014-11-05 22:03 - 00004096 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollectorres.dll
2014-11-13 11:02 - 2014-11-05 21:47 - 00066560 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
2014-11-13 11:02 - 2014-11-05 21:46 - 00580096 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
2014-11-13 11:02 - 2014-11-05 21:46 - 00048640 _____ (Microsoft Corporation) C:\windows\system32\ieetwproxystub.dll
2014-11-13 11:02 - 2014-11-05 21:44 - 00088064 _____ (Microsoft Corporation) C:\windows\system32\MshtmlDac.dll
2014-11-13 11:02 - 2014-11-05 21:43 - 02884096 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
2014-11-13 11:02 - 2014-11-05 21:36 - 00054784 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll
2014-11-13 11:02 - 2014-11-05 21:35 - 00034304 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll
2014-11-13 11:02 - 2014-11-05 21:31 - 00633856 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
2014-11-13 11:02 - 2014-11-05 21:30 - 00144384 _____ (Microsoft Corporation) C:\windows\system32\ieUnatt.exe
2014-11-13 11:02 - 2014-11-05 21:30 - 00114688 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollector.exe
2014-11-13 11:02 - 2014-11-05 21:29 - 00814080 _____ (Microsoft Corporation) C:\windows\system32\jscript9diag.dll
2014-11-13 11:02 - 2014-11-05 21:28 - 02724864 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
2014-11-13 11:02 - 2014-11-05 21:23 - 06040064 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
2014-11-13 11:02 - 2014-11-05 21:20 - 00968704 _____ (Microsoft Corporation) C:\windows\system32\MsSpellCheckingFacility.exe
2014-11-13 11:02 - 2014-11-05 21:16 - 00490496 _____ (Microsoft Corporation) C:\windows\system32\dxtmsft.dll
2014-11-13 11:02 - 2014-11-05 21:13 - 00501248 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
2014-11-13 11:02 - 2014-11-05 21:13 - 00062464 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll
2014-11-13 11:02 - 2014-11-05 21:12 - 00047616 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieetwproxystub.dll
2014-11-13 11:02 - 2014-11-05 21:10 - 19781632 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
2014-11-13 11:02 - 2014-11-05 21:10 - 00064000 _____ (Microsoft Corporation) C:\windows\SysWOW64\MshtmlDac.dll
2014-11-13 11:02 - 2014-11-05 21:07 - 00077824 _____ (Microsoft Corporation) C:\windows\system32\JavaScriptCollectionAgent.dll
2014-11-13 11:02 - 2014-11-05 21:05 - 02277376 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
2014-11-13 11:02 - 2014-11-05 21:04 - 00047104 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
2014-11-13 11:02 - 2014-11-05 21:03 - 00030720 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
2014-11-13 11:02 - 2014-11-05 21:02 - 00199680 _____ (Microsoft Corporation) C:\windows\system32\msrating.dll
2014-11-13 11:02 - 2014-11-05 21:00 - 00478208 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
2014-11-13 11:02 - 2014-11-05 21:00 - 00092160 _____ (Microsoft Corporation) C:\windows\system32\mshtmled.dll
2014-11-13 11:02 - 2014-11-05 20:59 - 00115712 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieUnatt.exe
2014-11-13 11:02 - 2014-11-05 20:58 - 00620032 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
2014-11-13 11:02 - 2014-11-05 20:57 - 00316928 _____ (Microsoft Corporation) C:\windows\system32\dxtrans.dll
2014-11-13 11:02 - 2014-11-05 20:48 - 00418304 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtmsft.dll
2014-11-13 11:02 - 2014-11-05 20:42 - 00060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-11-13 11:02 - 2014-11-05 20:41 - 00800768 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
2014-11-13 11:02 - 2014-11-05 20:41 - 00716800 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe
2014-11-13 11:02 - 2014-11-05 20:39 - 01359360 _____ (Microsoft Corporation) C:\windows\system32\mshtmlmedia.dll
2014-11-13 11:02 - 2014-11-05 20:38 - 02124288 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
2014-11-13 11:02 - 2014-11-05 20:37 - 00168960 _____ (Microsoft Corporation) C:\windows\SysWOW64\msrating.dll
2014-11-13 11:02 - 2014-11-05 20:36 - 00076288 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmled.dll
2014-11-13 11:02 - 2014-11-05 20:34 - 00285696 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtrans.dll
2014-11-13 11:02 - 2014-11-05 20:30 - 14390272 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
2014-11-13 11:02 - 2014-11-05 20:22 - 00688640 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
2014-11-13 11:02 - 2014-11-05 20:21 - 04298240 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
2014-11-13 11:02 - 2014-11-05 20:21 - 02051072 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
2014-11-13 11:02 - 2014-11-05 20:20 - 01155072 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmlmedia.dll
2014-11-13 11:02 - 2014-11-05 20:17 - 02365440 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
2014-11-13 11:02 - 2014-11-05 20:04 - 01550336 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
2014-11-13 11:02 - 2014-11-05 20:03 - 12819456 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
2014-11-13 11:02 - 2014-11-05 19:53 - 00799232 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
2014-11-13 11:02 - 2014-11-05 19:52 - 01892864 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
2014-11-13 11:02 - 2014-11-05 19:48 - 01310208 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
2014-11-13 11:02 - 2014-11-05 19:47 - 00708096 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
2014-11-13 11:02 - 2014-11-05 11:56 - 00304640 _____ (Microsoft Corporation) C:\windows\system32\generaltel.dll
2014-11-13 11:02 - 2014-11-05 11:56 - 00228864 _____ (Microsoft Corporation) C:\windows\system32\aepdu.dll
2014-11-13 11:02 - 2014-11-05 11:52 - 00424448 _____ (Microsoft Corporation) C:\windows\system32\aeinv.dll
2014-11-13 11:02 - 2014-10-13 20:16 - 00155064 _____ (Microsoft Corporation) C:\windows\system32\Drivers\ksecpkg.sys
2014-11-13 11:02 - 2014-10-13 20:13 - 00683520 _____ (Microsoft Corporation) C:\windows\system32\termsrv.dll
2014-11-13 11:02 - 2014-10-13 20:12 - 01460736 _____ (Microsoft Corporation) C:\windows\system32\lsasrv.dll
2014-11-13 11:02 - 2014-10-13 20:09 - 00146432 _____ (Microsoft Corporation) C:\windows\system32\msaudite.dll
2014-11-13 11:02 - 2014-10-13 20:07 - 00681984 _____ (Microsoft Corporation) C:\windows\system32\adtschema.dll
2014-11-13 11:02 - 2014-10-13 19:50 - 00022016 _____ (Microsoft Corporation) C:\windows\SysWOW64\secur32.dll
2014-11-13 11:02 - 2014-10-13 19:49 - 00096768 _____ (Microsoft Corporation) C:\windows\SysWOW64\sspicli.dll
2014-11-13 11:02 - 2014-10-13 19:47 - 00146432 _____ (Microsoft Corporation) C:\windows\SysWOW64\msaudite.dll
2014-11-13 11:02 - 2014-10-13 19:46 - 00681984 _____ (Microsoft Corporation) C:\windows\SysWOW64\adtschema.dll
2014-11-13 10:57 - 2014-10-24 19:57 - 00077824 _____ (Microsoft Corporation) C:\windows\system32\packager.dll
2014-11-13 10:57 - 2014-10-24 19:32 - 00067584 _____ (Microsoft Corporation) C:\windows\SysWOW64\packager.dll
2014-11-13 10:57 - 2014-10-17 20:05 - 00861696 _____ (Microsoft Corporation) C:\windows\system32\oleaut32.dll
2014-11-13 10:57 - 2014-10-17 19:33 - 00571904 _____ (Microsoft Corporation) C:\windows\SysWOW64\oleaut32.dll
2014-11-13 10:57 - 2014-10-13 20:13 - 03241984 _____ (Microsoft Corporation) C:\windows\system32\msi.dll
2014-11-13 10:57 - 2014-10-13 19:50 - 02363904 _____ (Microsoft Corporation) C:\windows\SysWOW64\msi.dll
2014-11-13 10:57 - 2014-10-09 18:57 - 03198976 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
2014-11-13 10:57 - 2014-10-02 20:12 - 00500224 _____ (Microsoft Corporation) C:\windows\system32\AUDIOKSE.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00680960 _____ (Microsoft Corporation) C:\windows\system32\audiosrv.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00440832 _____ (Microsoft Corporation) C:\windows\system32\AudioEng.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00296448 _____ (Microsoft Corporation) C:\windows\system32\AudioSes.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00284672 _____ (Microsoft Corporation) C:\windows\system32\EncDump.dll
2014-11-13 10:57 - 2014-10-02 19:44 - 00442880 _____ (Microsoft Corporation) C:\windows\SysWOW64\AUDIOKSE.dll
2014-11-13 10:57 - 2014-10-02 19:44 - 00374784 _____ (Microsoft Corporation) C:\windows\SysWOW64\AudioEng.dll
2014-11-13 10:57 - 2014-10-02 19:44 - 00195584 _____ (Microsoft Corporation) C:\windows\SysWOW64\AudioSes.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00342016 _____ (Microsoft Corporation) C:\windows\system32\schannel.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00314880 _____ (Microsoft Corporation) C:\windows\system32\msv1_0.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00309760 _____ (Microsoft Corporation) C:\windows\system32\ncrypt.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00210944 _____ (Microsoft Corporation) C:\windows\system32\wdigest.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00086528 _____ (Microsoft Corporation) C:\windows\system32\TSpkg.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00022016 _____ (Microsoft Corporation) C:\windows\system32\credssp.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00259584 _____ (Microsoft Corporation) C:\windows\SysWOW64\msv1_0.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00248832 _____ (Microsoft Corporation) C:\windows\SysWOW64\schannel.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00221184 _____ (Microsoft Corporation) C:\windows\SysWOW64\ncrypt.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00172032 _____ (Microsoft Corporation) C:\windows\SysWOW64\wdigest.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00065536 _____ (Microsoft Corporation) C:\windows\SysWOW64\TSpkg.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00017408 _____ (Microsoft Corporation) C:\windows\SysWOW64\credssp.dll
2014-11-13 10:57 - 2014-08-21 00:43 - 01882624 _____ (Microsoft Corporation) C:\windows\system32\msxml3.dll
2014-11-13 10:57 - 2014-08-21 00:40 - 00002048 _____ (Microsoft Corporation) C:\windows\system32\msxml3r.dll
2014-11-13 10:57 - 2014-08-21 00:26 - 01237504 _____ (Microsoft Corporation) C:\windows\SysWOW64\msxml3.dll
2014-11-13 10:57 - 2014-08-21 00:23 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\msxml3r.dll
2014-11-13 10:57 - 2014-08-11 20:02 - 00878080 _____ (Microsoft Corporation) C:\windows\system32\IMJP10K.DLL
2014-11-13 10:57 - 2014-08-11 19:36 - 00701440 _____ (Microsoft Corporation) C:\windows\SysWOW64\IMJP10K.DLL

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-07 16:35 - 2012-04-16 04:59 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job
2014-12-07 16:32 - 2013-08-27 17:55 - 00000000 ____D () C:\Program Files (x86)\Google
2014-12-07 16:27 - 2009-07-13 22:45 - 00031536 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-07 16:27 - 2009-07-13 22:45 - 00031536 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-07 16:19 - 2013-08-27 18:38 - 00000000 ___RD () C:\Users\Carrie\Dropbox
2014-12-07 16:19 - 2013-08-27 16:50 - 00000000 ____D () C:\Users\Carrie\AppData\Roaming\Dropbox
2014-12-07 16:18 - 2013-09-21 07:44 - 00000894 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-07 16:18 - 2012-04-16 04:58 - 00000000 ____D () C:\ProgramData\PDFC
2014-12-07 16:17 - 2010-11-20 21:47 - 00560030 _____ () C:\windows\PFRO.log
2014-12-07 16:17 - 2009-07-13 23:08 - 00032564 _____ () C:\windows\Tasks\SCHEDLGU.TXT
2014-12-07 16:17 - 2009-07-13 23:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2014-12-07 16:17 - 2009-07-13 22:51 - 00070013 _____ () C:\windows\setupact.log
2014-12-07 16:16 - 2013-03-19 14:06 - 01488110 _____ () C:\windows\WindowsUpdate.log
2014-12-07 16:13 - 2013-08-27 17:55 - 00000000 ____D () C:\Users\Carrie\AppData\Local\Google
2014-12-07 15:56 - 2013-09-21 07:44 - 00000898 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-07 08:30 - 2013-11-15 10:27 - 00000000 ____D () C:\AdwCleaner
2014-12-06 17:15 - 2013-08-27 16:01 - 00003934 _____ () C:\windows\System32\Tasks\User_Feed_Synchronization-{D649F108-798C-40A8-AC51-A368A3C86F1D}
2014-12-06 13:24 - 2013-08-27 18:28 - 00000000 ____D () C:\Users\Carrie\AppData\Local\NPE
2014-12-06 13:12 - 2009-07-13 23:13 - 00783424 _____ () C:\windows\system32\PerfStringBackup.INI
2014-12-06 08:45 - 2013-10-06 09:29 - 00002259 _____ () C:\Users\Carrie\Desktop\Google Chrome.lnk
2014-12-05 16:37 - 2013-08-28 18:35 - 00000166 _____ () C:\windows\SysWOW64\DOErrors.log
2014-12-05 16:35 - 2013-11-01 14:09 - 00003926 _____ () C:\windows\System32\Tasks\User_Feed_Synchronization-{228E0C3D-CD42-4106-81F6-8E5EF704232C}
2014-12-05 16:34 - 2014-05-15 13:03 - 00000000 ____D () C:\Users\Carrie\Documents\Home Remodel
2014-11-30 16:57 - 2010-08-19 13:48 - 00000159 _____ () C:\Users\Carrie\Documents\uhc.txt
2014-11-27 10:27 - 2014-08-06 06:50 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-11-27 10:25 - 2012-04-16 04:59 - 00003768 _____ () C:\windows\System32\Tasks\Adobe Flash Player Updater
2014-11-27 10:24 - 2012-04-16 04:59 - 00701104 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2014-11-27 10:24 - 2012-04-16 04:59 - 00071344 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-11-17 19:03 - 2013-09-11 20:07 - 00000000 ____D () C:\Users\Carrie\AppData\Roaming\SoftGrid Client
2014-11-14 06:57 - 2013-08-27 18:38 - 00001021 _____ () C:\Users\Carrie\Desktop\Dropbox.lnk
2014-11-14 06:57 - 2013-08-27 16:51 - 00000000 ____D () C:\Users\Carrie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2014-11-14 06:43 - 2009-07-13 22:45 - 00413832 _____ () C:\windows\system32\FNTCACHE.DAT
2014-11-14 06:41 - 2014-05-07 05:51 - 00000000 ___SD () C:\windows\system32\CompatTel
2014-11-13 20:25 - 2014-08-20 20:23 - 00000000 ____D () C:\windows\system32\MRT
2014-11-13 19:42 - 2014-08-20 20:23 - 103374192 _____ (Microsoft Corporation) C:\windows\system32\MRT.exe
2014-11-13 15:51 - 2013-09-21 07:44 - 00003894 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-11-13 15:51 - 2013-09-21 07:44 - 00003642 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-11-07 13:23 - 2013-12-05 13:09 - 00000000 ____D () C:\Users\Carrie\AppData\Local\CrashDumps

Some content of TEMP:
====================
C:\Users\Carrie\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpsxxdus.dll

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-11-24 11:42

==================== End Of Log ============================

 

 

Thanks so much!!

Well, Chrome is still the problem. I missed a couple of entries in the first scan but that should have been dealt with by uninstalling Chrome. For the time being I would like for you to uninstall Google Chrome and only use Firefox or Internet Explorer. You can reinstall it later if you like. We need to remove some entries and that is the easiest way to do so with Google Chrome.

If asked about user data or settings, don’t check the box that asks to remember settings. We need to remove those also.

====================================================

Run Farbar Recovery Scan Tool

Open notepad. Please copy the contents of the code box below.
 

HKLM-x32\…\Run: [] => [X]
GroupPolicyUsers\S-1-5-21-4053952098-1386205954-2602523573-1004\User: Group Policy restriction detected <======= ATTENTION
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> DefaultScope {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/…rc=IE-SearchBox
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/…rc=IE-SearchBox
Toolbar: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\Carrie\AppData\Roaming\CATALI~1\NPBCSK~1.DLL (Catalina Marketing Corporation
CHR StartupUrls: Default -> "hxxp://forecast.weather.gov/MapClick.php?lat=41.83635100000001&lon=-88.21690269999999&site=all&smap=1&searchresult=Warrenville%2C%20IL%2060555%2C%20USA#.UnOXufmTg2U", "chrome://newtab/", "hxxp://Vosteran.com/?f=7&a=vst_captaind_14_49_ch&cd=2XzuyEtN2Y1L1Qzu0FyE0ByB0EtByDzzzzyC0AtC0CtD0CtBtN0D0Tzu0StCtDyBtDtN1L2XzutAtFyCtFtCtDtFtCtDtN1L1CzutCyEtBzytDyD1V1BtN1L1G1B1V1N2Y1L1Qzu2SyE0EyE0CzztDyDtDtGtCtDyCzztGyByByCtCtG0C0AzyzytGtByCyEyBtB0ByEyBtD0F0EtC2QtN1M1F1B2Z1V1N2Y1L1Qzu2StAtCyB0FyEzzyB0FtG0B0D0BzztGyEzyzyyDtGzzyEtD0BtGzytAtCtCyEzyyD0C0CyDyCyB2Q&cr=387807247&ir="
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
CHR HKLM\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
CHR HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
CHR HKLM-x32\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
R2 McAfee Endpoint Encryption Agent; C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe [1327104 2012-03-21] () [File not signed]

NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system


  • save the files as fixlist.txt in the same folder as FRST – NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work
  • run FRST64 then click Fix just once and wait
  • it will create a log (Fixlog.txt); please post it to your reply together with a new FRST log.

====================================================

Please run AdwCleaner again and post the new log.

Logs to include in the next post:

Fixlog.txt
New FRST.txt
AdwCleaner log


Thanks

Satchfan

 

Huh, I had no idea Chrome could be such a problem!  Here are the logs:

 

ix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 07-12-2014 01
Ran by [removed] at 2014-12-08 06:27:06 Run:2
Running from C:\Users\[removed]\Desktop
[removed] Boot Mode: Normal
==============================================

Content of fixlist:
*****************
HKLM-x32\…\Run: [] => [X]
GroupPolicyUsers\S-1-5-21-4053952098-1386205954-2602523573-1004\User: Group Policy restriction detected <======= ATTENTION
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> DefaultScope {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/…rc=IE-SearchBox
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/…rc=IE-SearchBox
Toolbar: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> No Name -
{2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\Carrie\AppData\Roaming\CATALI~1\NPBCSK~1.DLL (Catalina Marketing Corporation
CHR StartupUrls: Default -> "hxxp://forecast.weather.gov/MapClick.php?lat=41.83635100000001&lon=-88.21690269999999&site=all&smap=1&searchresult=Warrenville%2C%20IL%2060555%2C%20USA#.UnOXufmTg2U", "chrome://newtab/", "hxxp://Vosteran.com/?f=7&a=vst_captaind_14_49_ch&cd=2XzuyEtN2Y1L1Qzu0FyE0ByB0EtByDzzzzyC0AtC0CtD0CtBtN0D0Tzu0StCtDyBtDtN1L2XzutAtFyCtFtCtDtFtCtDtN1L1CzutCyEtBzytDyD1V1BtN1L1G1B1V1N2Y1L1Qzu2SyE0EyE0CzztDyDtDtGtCtDyCzztGyByByCtCtG0C0AzyzytGtByCyEyBtB0ByEyBtD0F0EtC2QtN1M1F1B2Z1V1N2Y1L1Qzu2StAtCyB0FyEzzyB0FtG0B0D0BzztGyEzyzyyDtGzzyEtD0BtGzytAtCtCyEzyyD0C0CyDyCyB2Q&cr=387807247&ir="
CHR DefaultSuggestURL: Default ->
{google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
CHR HKLM\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
CHR HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
CHR HKLM-x32\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\…\Chrome\Extension: [oilkkkefbalmbfppgjmgjoefbclebkce] - No Path
R2 McAfee Endpoint Encryption Agent; C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe [1327104 2012-03-21] () [File not signed]
*****************

HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
C:\windows\system32\GroupPolicyUsers\S-1-5-21-4053952098-1386205954-2602523573-1004\User => Moved successfully.
C:\windows\system32\GroupPolicy\GPT.ini => Moved successfully.
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77}" => Key deleted successfully.
"HKCR\CLSID\{DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77}" => Key not found.
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\Toolbar: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> No Name - => Value not found.
"HKCR\CLSID\Toolbar: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> No Name -" => Key not found.
{2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File => Error: No automatic fix found for this entry.
CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\Carrie\AppData\Roaming\CATALI~1\NPBCSK~1.DLL (Catalina Marketing Corporation => Error: No automatic fix found for this entry.
Chrome StartupUrls deleted successfully.
Chrome DefaultSuggestURL deleted successfully.
{google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter} => Error: No automatic fix found for this entry.
"HKLM\SOFTWARE\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => Key deleted successfully.
"HKLM\SOFTWARE\Google\Chrome\Extensions\oilkkkefbalmbfppgjmgjoefbclebkce" => Key deleted successfully.
"HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\SOFTWARE\Google\Chrome\Extensions\oilkkkefbalmbfppgjmgjoefbclebkce" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\oilkkkefbalmbfppgjmgjoefbclebkce" => Key deleted successfully.
McAfee Endpoint Encryption Agent => Service stopped successfully.
McAfee Endpoint Encryption Agent => Service deleted successfully.

The system needed a reboot.

==== End of Fixlog ====

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 07-12-2014 01
Ran by [removed] (administrator) on CARRIE-HP on 08-12-2014 06:34:27
Running from C:\Users\[removed]\Desktop
[removed] Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(DigitalPersona, Inc.) C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Validity Sensors, Inc.) C:\Windows\System32\vcsFPService.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(PDF Complete Inc) C:\Program Files (x86)\PDF Complete\pdfsvc.exe
(Intuit) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Skype Technologies) C:\Program Files (x86)\Skype\Updater\Updater.exe
(ArcSoft, Inc.) C:\Windows\SysWOW64\ArcVCapRender\uArcCapture.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
(DigitalPersona, Inc.) C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Hewlett-Packard Company, L.P.) C:\Program Files\Hewlett-Packard\HP Power Assistant\DelayedAppStarter.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
(Intuit Inc.) C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Dropbox, Inc.) C:\Users\Carrie\AppData\Roaming\Dropbox\bin\Dropbox.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 7510 series\Bin\HPNetworkCommunicator.exe
(DigitalPersona, Inc.) C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPUsageTrack.exe
(DigitalPersona, Inc.) C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpAgent.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\QBMsgMgr.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Farbar) C:\Users\Carrie\Desktop\FRST64 (1).exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\…\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2887440 2012-03-08] (Synaptics Incorporated)
HKLM\…\Run: [HPPowerAssistant] => C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe [3488640 2012-03-14] (Hewlett-Packard Company)
HKLM\…\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1425408 2012-03-05] (IDT, Inc.)
HKLM\…\Run: [MfeEpePcMonitor] => "C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe"
HKLM\…\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\…\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [284440 2012-02-29] (Intel Corporation)
HKLM-x32\…\Run: [PDF Complete] => C:\Program Files (x86)\PDF Complete\pdfsty.exe [684024 2012-03-06] (PDF Complete Inc)
HKLM-x32\…\Run: [QLBController] => C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe [319360 2012-03-14] (Hewlett-Packard Company)
HKLM-x32\…\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [291608 2012-03-27] (Intel Corporation)
HKLM-x32\…\Run: [DTRun] => c:\Program Files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe [517456 2010-11-24] (ArcSoft Inc.)
HKLM-x32\…\Run: [HPConnectionManager] => c:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe [184704 2012-03-15] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\…\Run: [File Sanitizer] => C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe [12310616 2012-03-21] (Hewlett-Packard)
HKLM-x32\…\Run: [Intuit SyncManager] => C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe [2786104 2013-05-31] (Intuit Inc. All rights reserved.)
HKLM-x32\…\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM-x32\…\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-10-01] (Apple Inc.)
HKLM-x32\…\Run: [SDTray] => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe [4101576 2014-06-24] (Safer-Networking Ltd.)
HKLM\…\Winlogon: [Userinit] C:\Windows\system32\userinit.exe,c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe,
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
Winlogon\Notify\DeviceNP-x32: DeviceNP.dll [X]
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Run: [HP Photosmart 7510 series (NET)] => C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.)
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\…\Run: [Spybot-S&D Cleaning] => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe [4566952 2014-06-24] (Safer-Networking Ltd.)
Lsa: [Notification Packages] DPPassFilter scecli
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Intuit Data Protect.lnk
ShortcutTarget: Intuit Data Protect.lnk -> C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
ShortcutTarget: QuickBooks Update Agent.lnk -> C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks_Standard_21.lnk
ShortcutTarget: QuickBooks_Standard_21.lnk -> C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE (Intuit Inc.)
Startup: C:\Users\Carrie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Carrie\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://hp-comm.us.msn.com/
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x470F7DFEF142CF01
HKU\S-1-5-21-4053952098-1386205954-2602523573-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
SearchScopes: HKLM -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/search?q={searchTerms}&form=CMNTDF&pc=CMNTDF&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> DefaultScope {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/search?q={searchTerms}&form=CMNTDF&pc=CMNTDF&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.bing.com/search?q={searchTerms}&form=CMNTDF&pc=CMNTDF&src=IE-SearchBox
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: File Sanitizer for HP ProtectTools -> {3134413B-49B4-425C-98A5-893C1F195601} -> C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\IEBHO.dll (Hewlett-Packard)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKU\S-1-5-21-4053952098-1386205954-2602523573-1001 -> Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
Handler-x32: http - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: http - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
Handler-x32: msdaipp - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\windows\SysWOW64\mscoree.dll (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @google.com/npPicasa3,version=3.0.0 -> C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.0.59 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin HKU\S-1-5-21-4053952098-1386205954-2602523573-1001: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Carrie\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF Plugin HKU\S-1-5-21-4053952098-1386205954-2602523573-1001: CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\Carrie\AppData\Roaming\CATALI~1\NPBCSK~1.DLL (Catalina Marketing Corporation)
FF HKLM-x32\…\Firefox\Extensions: [[removed]] - c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\FirefoxExt
FF Extension: DigitalPersona Extension - c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\FirefoxExt [2013-03-19]
FF HKLM-x32\…\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2014-12-07]
FF HKLM-x32\…\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2014-02-25]

Chrome:
=======
CHR Profile: C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-30]
CHR Extension: (YouTube) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-10-06]
CHR Extension: (Google Search) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-10-06]
CHR Extension: (Norton Identity Safe) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-08-20]
CHR Extension: (Norton Security Toolbar) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk [2014-12-07]
CHR Extension: (Google Wallet) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-10-09]
CHR Extension: (GreatArcadeHits) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh [2014-01-19]
CHR Extension: (Gmail) - C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-10-06]
CHR HKLM\…\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-10-02]
CHR HKLM-x32\…\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-10-02]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
R2 DpHost; c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe [493904 2012-03-15] (DigitalPersona, Inc.)
S3 FLCDLOCK; c:\windows\SysWOW64\flcdlock.exe [477056 2012-11-19] (Hewlett-Packard Company)
R2 hpHotkeyMonitor; C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe [365440 2012-03-14] (Hewlett-Packard Company)
R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [128280 2012-03-28] ()
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [165144 2012-03-28] (Intel Corporation)
R2 N360; C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe [265040 2014-09-21] (Symantec Corporation)
R2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1134584 2012-03-06] (PDF Complete Inc)
R2 QBCFMonitorService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [45056 2013-05-31] (Intuit) [File not signed]
S3 QBFCService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [61440 2013-05-31] (Intuit Inc.) [File not signed]
R2 QBVSS; C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [1248256 2013-05-31] (Intuit Inc.) [File not signed]
R2 SDScannerService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [1738168 2014-06-24] (Safer-Networking Ltd.)
R2 SDUpdateService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2088408 2014-06-27] (Safer-Networking Ltd.)
R2 SDWSCService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [171928 2014-04-25] (Safer-Networking Ltd.)
R2 uArcCapture; C:\windows\SysWow64\ArcVCapRender\uArcCapture.exe [498352 2012-04-04] (ArcSoft, Inc.)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 ARCVCAM; C:\Windows\System32\DRIVERS\ArcSoftVCapture.sys [42816 2012-02-02] (ArcSoft, Inc.)
R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20141203.001\BHDrvx64.sys [1587416 2014-10-03] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1506000.020\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
S3 DAMDrv; C:\Windows\System32\DRIVERS\DAMDrv64.sys [64832 2012-11-09] (Hewlett-Packard Company)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-09-13] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-09-13] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141205.001\IDSvia64.sys [637656 2014-11-18] (Symantec Corporation)
R0 MfeEpeOpal; C:\Windows\System32\Drivers\MfeEpeOpal.sys [93640 2012-03-21] (McAfee, Inc.)
R0 MfeEpePc; C:\Windows\System32\Drivers\MfeEpePc.sys [158792 2012-03-21] (McAfee, Inc.)
R3 NAVENG; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141207.001\ENG64.SYS [129752 2014-08-23] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141207.001\EX64.SYS [2137304 2014-08-23] (Symantec Corporation)
R3 SPUVCbv; C:\Windows\System32\Drivers\SPUVCbv_x64.sys [1064184 2012-09-22] (Sunplus)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1506000.020\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1506000.020\SYMEFA64.SYS [1148120 2014-03-03] (Symantec Corporation)
R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-02-13] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-07 16:08 - 2014-12-07 16:10 - 00002053 _____ () C:\Users\Carrie\Documents\bookmarks_12_7_14.html
2014-12-07 11:18 - 2014-12-07 11:19 - 00028140 _____ () C:\Users\Carrie\Desktop\Addition.txt
2014-12-07 11:17 - 2014-12-08 06:34 - 00022765 _____ () C:\Users\Carrie\Desktop\FRST.txt
2014-12-07 11:17 - 2014-12-08 06:34 - 00000000 ____D () C:\FRST
2014-12-07 11:16 - 2014-12-07 11:16 - 02119680 _____ (Farbar) C:\Users\Carrie\Desktop\FRST64 (1).exe
2014-12-07 11:14 - 2014-12-07 11:15 - 02119680 _____ (Farbar) C:\Users\Carrie\Downloads\FRST64.exe
2014-12-07 08:52 - 2014-12-07 08:52 - 00000958 _____ () C:\Users\Carrie\Desktop\JRT.txt
2014-12-07 08:48 - 2014-12-07 08:48 - 00000000 ____D () C:\windows\ERUNT
2014-12-07 08:41 - 2014-12-07 08:41 - 00006631 _____ () C:\Users\Carrie\Desktop\AdwCleaner[S1].txt
2014-12-07 07:07 - 2014-12-07 07:07 - 00000055 _____ () C:\AdwCleanerDebug.txt
2014-12-07 07:03 - 2014-12-07 07:03 - 01707646 _____ (Thisisu) C:\Users\Carrie\Desktop\JRT.exe
2014-12-07 07:02 - 2014-12-07 07:02 - 02153472 _____ () C:\Users\Carrie\Desktop\adwcleaner_4.104.exe
2014-12-06 15:17 - 2014-12-06 15:17 - 00003185 _____ () C:\Users\Carrie\Desktop\aswMBR.txt
2014-12-06 15:15 - 2014-12-06 15:15 - 00002994 _____ () C:\Users\Carrie\Documents\aswMBR.txt
2014-12-06 15:15 - 2014-12-06 15:15 - 00000512 _____ () C:\Users\Carrie\Documents\MBR.dat
2014-12-06 14:28 - 2014-12-06 14:30 - 05198336 _____ (AVAST Software) C:\Users\Carrie\Downloads\aswMBR (1).exe
2014-12-06 14:28 - 2014-12-06 14:28 - 05198336 _____ (AVAST Software) C:\Users\Carrie\Downloads\aswMBR.exe
2014-12-06 13:04 - 2014-12-06 13:08 - 00000000 ____D () C:\NPE
2014-12-06 09:08 - 2014-12-06 09:08 - 00079540 _____ () C:\Users\Carrie\Documents\Remove Vosteran - How to remove  .html
2014-12-06 09:08 - 2014-12-06 09:08 - 00000000 ____D () C:\Users\Carrie\Documents\Remove Vosteran - How to remove  _files
2014-12-06 08:44 - 2014-12-06 08:44 - 00000000 ____D () C:\ProgramData\Unchecky
2014-12-06 08:43 - 2014-12-06 08:43 - 00675988 _____ () C:\Users\Carrie\Downloads\Minecraft [1].exe
2014-12-06 08:41 - 2014-12-06 08:42 - 00776528 _____ ( ) C:\Users\Carrie\Downloads\Minecraft.exe
2014-11-18 13:34 - 2014-11-10 21:08 - 00728064 _____ (Microsoft Corporation) C:\windows\system32\kerberos.dll
2014-11-18 13:34 - 2014-11-10 21:08 - 00241152 _____ (Microsoft Corporation) C:\windows\system32\pku2u.dll
2014-11-18 13:34 - 2014-11-10 20:44 - 00550912 _____ (Microsoft Corporation) C:\windows\SysWOW64\kerberos.dll
2014-11-18 13:34 - 2014-11-10 20:44 - 00186880 _____ (Microsoft Corporation) C:\windows\SysWOW64\pku2u.dll
2014-11-15 15:37 - 2014-11-15 15:37 - 00000000 __SHD () C:\Users\Kids\AppData\Local\EmieBrowserModeList
2014-11-14 08:18 - 2014-11-14 08:18 - 00000000 __SHD () C:\Users\Carrie\AppData\Local\EmieBrowserModeList
2014-11-13 11:02 - 2014-11-07 13:49 - 00388272 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
2014-11-13 11:02 - 2014-11-07 13:23 - 00341168 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
2014-11-13 11:02 - 2014-11-05 22:04 - 02724864 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
2014-11-13 11:02 - 2014-11-05 22:03 - 25110016 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
2014-11-13 11:02 - 2014-11-05 22:03 - 00004096 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollectorres.dll
2014-11-13 11:02 - 2014-11-05 21:47 - 00066560 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
2014-11-13 11:02 - 2014-11-05 21:46 - 00580096 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
2014-11-13 11:02 - 2014-11-05 21:46 - 00048640 _____ (Microsoft Corporation) C:\windows\system32\ieetwproxystub.dll
2014-11-13 11:02 - 2014-11-05 21:44 - 00088064 _____ (Microsoft Corporation) C:\windows\system32\MshtmlDac.dll
2014-11-13 11:02 - 2014-11-05 21:43 - 02884096 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
2014-11-13 11:02 - 2014-11-05 21:36 - 00054784 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll
2014-11-13 11:02 - 2014-11-05 21:35 - 00034304 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll
2014-11-13 11:02 - 2014-11-05 21:31 - 00633856 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
2014-11-13 11:02 - 2014-11-05 21:30 - 00144384 _____ (Microsoft Corporation) C:\windows\system32\ieUnatt.exe
2014-11-13 11:02 - 2014-11-05 21:30 - 00114688 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollector.exe
2014-11-13 11:02 - 2014-11-05 21:29 - 00814080 _____ (Microsoft Corporation) C:\windows\system32\jscript9diag.dll
2014-11-13 11:02 - 2014-11-05 21:28 - 02724864 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
2014-11-13 11:02 - 2014-11-05 21:23 - 06040064 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
2014-11-13 11:02 - 2014-11-05 21:20 - 00968704 _____ (Microsoft Corporation) C:\windows\system32\MsSpellCheckingFacility.exe
2014-11-13 11:02 - 2014-11-05 21:16 - 00490496 _____ (Microsoft Corporation) C:\windows\system32\dxtmsft.dll
2014-11-13 11:02 - 2014-11-05 21:13 - 00501248 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
2014-11-13 11:02 - 2014-11-05 21:13 - 00062464 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll
2014-11-13 11:02 - 2014-11-05 21:12 - 00047616 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieetwproxystub.dll
2014-11-13 11:02 - 2014-11-05 21:10 - 19781632 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
2014-11-13 11:02 - 2014-11-05 21:10 - 00064000 _____ (Microsoft Corporation) C:\windows\SysWOW64\MshtmlDac.dll
2014-11-13 11:02 - 2014-11-05 21:07 - 00077824 _____ (Microsoft Corporation) C:\windows\system32\JavaScriptCollectionAgent.dll
2014-11-13 11:02 - 2014-11-05 21:05 - 02277376 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
2014-11-13 11:02 - 2014-11-05 21:04 - 00047104 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
2014-11-13 11:02 - 2014-11-05 21:03 - 00030720 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
2014-11-13 11:02 - 2014-11-05 21:02 - 00199680 _____ (Microsoft Corporation) C:\windows\system32\msrating.dll
2014-11-13 11:02 - 2014-11-05 21:00 - 00478208 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
2014-11-13 11:02 - 2014-11-05 21:00 - 00092160 _____ (Microsoft Corporation) C:\windows\system32\mshtmled.dll
2014-11-13 11:02 - 2014-11-05 20:59 - 00115712 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieUnatt.exe
2014-11-13 11:02 - 2014-11-05 20:58 - 00620032 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
2014-11-13 11:02 - 2014-11-05 20:57 - 00316928 _____ (Microsoft Corporation) C:\windows\system32\dxtrans.dll
2014-11-13 11:02 - 2014-11-05 20:48 - 00418304 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtmsft.dll
2014-11-13 11:02 - 2014-11-05 20:42 - 00060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-11-13 11:02 - 2014-11-05 20:41 - 00800768 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
2014-11-13 11:02 - 2014-11-05 20:41 - 00716800 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe
2014-11-13 11:02 - 2014-11-05 20:39 - 01359360 _____ (Microsoft Corporation) C:\windows\system32\mshtmlmedia.dll
2014-11-13 11:02 - 2014-11-05 20:38 - 02124288 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
2014-11-13 11:02 - 2014-11-05 20:37 - 00168960 _____ (Microsoft Corporation) C:\windows\SysWOW64\msrating.dll
2014-11-13 11:02 - 2014-11-05 20:36 - 00076288 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmled.dll
2014-11-13 11:02 - 2014-11-05 20:34 - 00285696 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtrans.dll
2014-11-13 11:02 - 2014-11-05 20:30 - 14390272 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
2014-11-13 11:02 - 2014-11-05 20:22 - 00688640 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
2014-11-13 11:02 - 2014-11-05 20:21 - 04298240 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
2014-11-13 11:02 - 2014-11-05 20:21 - 02051072 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
2014-11-13 11:02 - 2014-11-05 20:20 - 01155072 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmlmedia.dll
2014-11-13 11:02 - 2014-11-05 20:17 - 02365440 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
2014-11-13 11:02 - 2014-11-05 20:04 - 01550336 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
2014-11-13 11:02 - 2014-11-05 20:03 - 12819456 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
2014-11-13 11:02 - 2014-11-05 19:53 - 00799232 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
2014-11-13 11:02 - 2014-11-05 19:52 - 01892864 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
2014-11-13 11:02 - 2014-11-05 19:48 - 01310208 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
2014-11-13 11:02 - 2014-11-05 19:47 - 00708096 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
2014-11-13 11:02 - 2014-11-05 11:56 - 00304640 _____ (Microsoft Corporation) C:\windows\system32\generaltel.dll
2014-11-13 11:02 - 2014-11-05 11:56 - 00228864 _____ (Microsoft Corporation) C:\windows\system32\aepdu.dll
2014-11-13 11:02 - 2014-11-05 11:52 - 00424448 _____ (Microsoft Corporation) C:\windows\system32\aeinv.dll
2014-11-13 11:02 - 2014-10-13 20:16 - 00155064 _____ (Microsoft Corporation) C:\windows\system32\Drivers\ksecpkg.sys
2014-11-13 11:02 - 2014-10-13 20:13 - 00683520 _____ (Microsoft Corporation) C:\windows\system32\termsrv.dll
2014-11-13 11:02 - 2014-10-13 20:12 - 01460736 _____ (Microsoft Corporation) C:\windows\system32\lsasrv.dll
2014-11-13 11:02 - 2014-10-13 20:09 - 00146432 _____ (Microsoft Corporation) C:\windows\system32\msaudite.dll
2014-11-13 11:02 - 2014-10-13 20:07 - 00681984 _____ (Microsoft Corporation) C:\windows\system32\adtschema.dll
2014-11-13 11:02 - 2014-10-13 19:50 - 00022016 _____ (Microsoft Corporation) C:\windows\SysWOW64\secur32.dll
2014-11-13 11:02 - 2014-10-13 19:49 - 00096768 _____ (Microsoft Corporation) C:\windows\SysWOW64\sspicli.dll
2014-11-13 11:02 - 2014-10-13 19:47 - 00146432 _____ (Microsoft Corporation) C:\windows\SysWOW64\msaudite.dll
2014-11-13 11:02 - 2014-10-13 19:46 - 00681984 _____ (Microsoft Corporation) C:\windows\SysWOW64\adtschema.dll
2014-11-13 10:57 - 2014-10-24 19:57 - 00077824 _____ (Microsoft Corporation) C:\windows\system32\packager.dll
2014-11-13 10:57 - 2014-10-24 19:32 - 00067584 _____ (Microsoft Corporation) C:\windows\SysWOW64\packager.dll
2014-11-13 10:57 - 2014-10-17 20:05 - 00861696 _____ (Microsoft Corporation) C:\windows\system32\oleaut32.dll
2014-11-13 10:57 - 2014-10-17 19:33 - 00571904 _____ (Microsoft Corporation) C:\windows\SysWOW64\oleaut32.dll
2014-11-13 10:57 - 2014-10-13 20:13 - 03241984 _____ (Microsoft Corporation) C:\windows\system32\msi.dll
2014-11-13 10:57 - 2014-10-13 19:50 - 02363904 _____ (Microsoft Corporation) C:\windows\SysWOW64\msi.dll
2014-11-13 10:57 - 2014-10-09 18:57 - 03198976 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
2014-11-13 10:57 - 2014-10-02 20:12 - 00500224 _____ (Microsoft Corporation) C:\windows\system32\AUDIOKSE.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00680960 _____ (Microsoft Corporation) C:\windows\system32\audiosrv.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00440832 _____ (Microsoft Corporation) C:\windows\system32\AudioEng.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00296448 _____ (Microsoft Corporation) C:\windows\system32\AudioSes.dll
2014-11-13 10:57 - 2014-10-02 20:11 - 00284672 _____ (Microsoft Corporation) C:\windows\system32\EncDump.dll
2014-11-13 10:57 - 2014-10-02 19:44 - 00442880 _____ (Microsoft Corporation) C:\windows\SysWOW64\AUDIOKSE.dll
2014-11-13 10:57 - 2014-10-02 19:44 - 00374784 _____ (Microsoft Corporation) C:\windows\SysWOW64\AudioEng.dll
2014-11-13 10:57 - 2014-10-02 19:44 - 00195584 _____ (Microsoft Corporation) C:\windows\SysWOW64\AudioSes.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00342016 _____ (Microsoft Corporation) C:\windows\system32\schannel.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00314880 _____ (Microsoft Corporation) C:\windows\system32\msv1_0.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00309760 _____ (Microsoft Corporation) C:\windows\system32\ncrypt.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00210944 _____ (Microsoft Corporation) C:\windows\system32\wdigest.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00086528 _____ (Microsoft Corporation) C:\windows\system32\TSpkg.dll
2014-11-13 10:57 - 2014-09-19 03:42 - 00022016 _____ (Microsoft Corporation) C:\windows\system32\credssp.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00259584 _____ (Microsoft Corporation) C:\windows\SysWOW64\msv1_0.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00248832 _____ (Microsoft Corporation) C:\windows\SysWOW64\schannel.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00221184 _____ (Microsoft Corporation) C:\windows\SysWOW64\ncrypt.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00172032 _____ (Microsoft Corporation) C:\windows\SysWOW64\wdigest.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00065536 _____ (Microsoft Corporation) C:\windows\SysWOW64\TSpkg.dll
2014-11-13 10:57 - 2014-09-19 03:23 - 00017408 _____ (Microsoft Corporation) C:\windows\SysWOW64\credssp.dll
2014-11-13 10:57 - 2014-08-21 00:43 - 01882624 _____ (Microsoft Corporation) C:\windows\system32\msxml3.dll
2014-11-13 10:57 - 2014-08-21 00:40 - 00002048 _____ (Microsoft Corporation) C:\windows\system32\msxml3r.dll
2014-11-13 10:57 - 2014-08-21 00:26 - 01237504 _____ (Microsoft Corporation) C:\windows\SysWOW64\msxml3.dll
2014-11-13 10:57 - 2014-08-21 00:23 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\msxml3r.dll
2014-11-13 10:57 - 2014-08-11 20:02 - 00878080 _____ (Microsoft Corporation) C:\windows\system32\IMJP10K.DLL
2014-11-13 10:57 - 2014-08-11 19:36 - 00701440 _____ (Microsoft Corporation) C:\windows\SysWOW64\IMJP10K.DLL

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-08 06:35 - 2012-04-16 04:59 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job
2014-12-08 06:34 - 2013-08-27 18:38 - 00000000 ___RD () C:\Users\Carrie\Dropbox
2014-12-08 06:34 - 2013-08-27 16:50 - 00000000 ____D () C:\Users\Carrie\AppData\Roaming\Dropbox
2014-12-08 06:33 - 2013-10-31 11:05 - 00000008 __RSH () C:\Users\Carrie\ntuser.pol
2014-12-08 06:33 - 2013-08-27 15:56 - 00000000 ____D () C:\Users\Carrie
2014-12-08 06:32 - 2012-04-16 04:58 - 00000000 ____D () C:\ProgramData\PDFC
2014-12-08 06:32 - 2010-11-20 21:47 - 00560346 _____ () C:\windows\PFRO.log
2014-12-08 06:32 - 2009-07-13 23:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2014-12-08 06:32 - 2009-07-13 22:51 - 00070069 _____ () C:\windows\setupact.log
2014-12-08 06:30 - 2013-03-19 14:06 - 01502767 _____ () C:\windows\WindowsUpdate.log
2014-12-08 06:27 - 2009-07-13 21:20 - 00000000 ___HD () C:\windows\system32\GroupPolicy
2014-12-08 06:24 - 2013-08-27 17:55 - 00000000 ____D () C:\Program Files (x86)\Google
2014-12-07 20:47 - 2013-08-27 16:01 - 00003934 _____ () C:\windows\System32\Tasks\User_Feed_Synchronization-{D649F108-798C-40A8-AC51-A368A3C86F1D}
2014-12-07 17:40 - 2009-07-13 21:20 - 00000000 ____D () C:\windows\rescache
2014-12-07 16:27 - 2009-07-13 22:45 - 00031536 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-07 16:27 - 2009-07-13 22:45 - 00031536 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-07 16:17 - 2009-07-13 23:08 - 00032564 _____ () C:\windows\Tasks\SCHEDLGU.TXT
2014-12-07 16:13 - 2013-08-27 17:55 - 00000000 ____D () C:\Users\Carrie\AppData\Local\Google
2014-12-07 08:30 - 2013-11-15 10:27 - 00000000 ____D () C:\AdwCleaner
2014-12-06 13:24 - 2013-08-27 18:28 - 00000000 ____D () C:\Users\Carrie\AppData\Local\NPE
2014-12-06 13:12 - 2009-07-13 23:13 - 00783424 _____ () C:\windows\system32\PerfStringBackup.INI
2014-12-05 16:37 - 2013-08-28 18:35 - 00000166 _____ () C:\windows\SysWOW64\DOErrors.log
2014-12-05 16:35 - 2013-11-01 14:09 - 00003926 _____ () C:\windows\System32\Tasks\User_Feed_Synchronization-{228E0C3D-CD42-4106-81F6-8E5EF704232C}
2014-12-05 16:34 - 2014-05-15 13:03 - 00000000 ____D () C:\Users\Carrie\Documents\Home Remodel
2014-11-30 16:57 - 2010-08-19 13:48 - 00000159 _____ () C:\Users\Carrie\Documents\uhc.txt
2014-11-27 10:27 - 2014-08-06 06:50 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-11-27 10:25 - 2012-04-16 04:59 - 00003768 _____ () C:\windows\System32\Tasks\Adobe Flash Player Updater
2014-11-27 10:24 - 2012-04-16 04:59 - 00701104 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2014-11-27 10:24 - 2012-04-16 04:59 - 00071344 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-11-17 19:03 - 2013-09-11 20:07 - 00000000 ____D () C:\Users\Carrie\AppData\Roaming\SoftGrid Client
2014-11-14 06:57 - 2013-08-27 18:38 - 00001021 _____ () C:\Users\Carrie\Desktop\Dropbox.lnk
2014-11-14 06:57 - 2013-08-27 16:51 - 00000000 ____D () C:\Users\Carrie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2014-11-14 06:43 - 2009-07-13 22:45 - 00413832 _____ () C:\windows\system32\FNTCACHE.DAT
2014-11-14 06:41 - 2014-05-07 05:51 - 00000000 ___SD () C:\windows\system32\CompatTel
2014-11-13 20:25 - 2014-08-20 20:23 - 00000000 ____D () C:\windows\system32\MRT
2014-11-13 19:42 - 2014-08-20 20:23 - 103374192 _____ (Microsoft Corporation) C:\windows\system32\MRT.exe

Some content of TEMP:
====================
C:\Users\Carrie\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmp87m3va.dll

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-12-07 17:32

==================== End Of Log ============================

 

# AdwCleaner v4.104 - Report created 08/12/2014 at 06:48:34
# Updated 05/12/2014 by Xplode
# Database : 2014-12-08.1 [Live]
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Carrie - CARRIE-HP
# Running from : C:\Users\Carrie\Desktop\adwcleaner_4.104.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Deleted : C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17420

-\\ Google Chrome v

[C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.ask.com/web?q={searchterms}&l=dis&o=CMNTDF
[C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}

*************************

AdwCleaner[R0].txt - [2703 octets] - [15/11/2013 10:27:45]
AdwCleaner[R1].txt - [7346 octets] - [07/12/2014 07:07:26]
AdwCleaner[R2].txt - [1996 octets] - [08/12/2014 06:41:38]
AdwCleaner[S0].txt - [2788 octets] - [15/11/2013 10:41:05]
AdwCleaner[S1].txt - [6631 octets] - [07/12/2014 08:28:58]
AdwCleaner[S2].txt - [1929 octets] - [08/12/2014 06:48:34]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1989 octets] ##########

That’s looking better but a couple of entries still concern me.

I’d like you to run a different scan to see what is found there.

Download Malwarebytes-Anti-Malware

Click here (at the top of the page, click on "Download Current Version")
 

  • double-click mbam-setup.exe and follow the prompts to install the program – (Note: Vista & Windows 7 users, please right-click and select “Run as Administrator”)
  • select the “Scan” tab
  • there are three scan types; choose Threat Scan, then click on Scan
  • when the scan is complete, if no malicious items are found you can close the program
  • if malicious items are found be sure that everything is checked and click Quarantine
  • when removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • the log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • copy and paste the contents of that report in your next reply and exit MBAM.

NOTE: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Logs to include with the next post:

Mbam.txt

Can you tell me how your computer is now.

Satchfan

 

Hello once again!  Thanks so much for all of your time.  First the log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 12/9/2014
Scan Time: 6:39:41 AM
Logfile: MBAM.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2014.12.09.05
Rootkit Database: v2014.12.08.03
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Carrie

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 387798
Time Elapsed: 26 min, 6 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 3
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh, Quarantined, [4e7b035db7c569cd92250019b152bb45],
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0, Quarantined, [4e7b035db7c569cd92250019b152bb45],
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0\_metadata, Quarantined, [4e7b035db7c569cd92250019b152bb45],

Files: 9
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0\background.js, Quarantined, [4e7b035db7c569cd92250019b152bb45],
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0\cs.js, Quarantined, [4e7b035db7c569cd92250019b152bb45],
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0\icon128.png, Quarantined, [4e7b035db7c569cd92250019b152bb45],
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0\icon16.png, Quarantined, [4e7b035db7c569cd92250019b152bb45],
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0\icon48.png, Quarantined, [4e7b035db7c569cd92250019b152bb45],
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0\info.js, Quarantined, [4e7b035db7c569cd92250019b152bb45],
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0\manifest.json, Quarantined, [4e7b035db7c569cd92250019b152bb45],
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0\_metadata\computed_hashes.json, Quarantined, [4e7b035db7c569cd92250019b152bb45],
PUP.Optional.GreatArcadeHits.A, C:\Users\Carrie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocifcogajbgikalbpphmoedjlcfjkhgh\1.0.7_0\_metadata\verified_contents.json, Quarantined, [4e7b035db7c569cd92250019b152bb45],

Physical Sectors: 0
(No malicious items detected)

(end)

 

Secondly about the computer…things seem to be running MUCH better.  I've spot checked a few sites I've had problems with in IE and I don't see any hyperlinked words and I haven't had a popup video ads either.  WOooooHHOOOOO!  I haven't reinstalled chrome, and I may not if it's prone to these issues.  I may just use firefox as a secondary browser if I need one.

 

I have one other question, if you have time.  Kind of a "best practices" question. I have a son who likes to play games on my computer…he's 8, I monitor the sites he's on, keep the computer out where I can see him etc. etc. I have Norton 360 up to date and running on my machine and do my best to keep parental controls on too. I have no doubt in my mind that the issues i've been having stem from his gameplay at kizi.com.  Is there anything else, short of completely banning the site, that i can do to avoid this problem in the future?  I'm not averse to doing that, but I'd like to have options.  ARe there other programs I can install that will help block this junk? 

 

Sorry for all the questions, I just like to try to learn from my mistakes! 

 

Thank you again for your time and effort!!

I have no doubt in my mind that the issues i've been having stem from his gameplay at kizi.com.

I doubt that very much.

Kizi claims to be "extremely safe with no adware or malware installed on their server"

There is a (very small) reassurance from them here.

As long as children don't download games from dodgy websites or peer-to-peer groups, there is no harm in them.


I would suggest that you uninstall Catalina Savings Printer; it is a coupon promoter, (adware), that asserts some control over your browsers.

Plugins are often a cause of adware and Chrome is the worst when it comes to getting rid of unwanted junk that comes bundled with some of them, (Google have been aware of that fact and have done nothing about it, which is one reason that I wouldn't touch Chrome).


===================================================

Run ESET Online Scan

IMPORTANT Please make sure you uncheck the box next to Remove found threats. Eset will detect anything that looks even slightly suspicious, which could include legitimate program files. If you do not uncheck the box, Eset will automatically remove all suspicious files which could leave some of your software inoperable.

Note: You can use Internet Explorer, FireFox or  Chrome for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Hold down Control and click on the following link to open ESET OnlineScan in a new window.

ESET OnlineScan

  • click the Eset online Scanner button
  • for alternate browsers only: (Microsoft Internet Explorer users can skip these steps)


    o    click on esetinstaller.exe to download the ESET Smart Installer. Save it to your desktop.
    o    double click on the Eset installer icon on your desktop.
     

  • check Yes, I accept the Terms of Use
  • click the Start button
  • accept any security warnings from your browser
  • check Enable detection of potentially unwanted applications
  • click Advanced settings and select the following:


    o    scan archives
    o    scan for potentially unsafe applications
    o    enable Anti-Stealth technology
     

    Note: Do not check Remove found threats
     
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • when the scan completes, push List of found threats
  • push Export to Text file and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.


    Note - if ESET doesn't find any threats, no report will be created.
     

  • push the back button.
  • push Finish

When the scan is complete:

If no threats were found:


o    put a checkmark in "Uninstall application on close"
o    close program
o    report to me that nothing was found
 

If threats were found:


o    click on "list of threats found"
o    click on "export to text file" and save it as ESET results and save to the desktop
o    Click on back
o    put a checkmark in "Uninstall application on close"
o    click on finish
o    close program
o    copy and paste the report here.
 

Thanks

Satchfan

HI there!  Thanks for setting me straight on Kizi, glad that it's not the threat I thought!  I'm sure my son is too.

 

I've uninstalled the Catalina Savings Printer as you suggested

 

I'm still running the ESET scanner and will post as soon as it's finished.  I started it last night so hopefully I'll have more info soon.

 

Thanks!

And here it is:

 

C:\AdwCleaner\Quarantine\C\Program Files (x86)\Conduit\Community Alerts\Alert.dll.vir Win32/Toolbar.Conduit.Y potentially unwanted application
C:\Documents and Settings\Carrie\Downloads\Minecraft.exe a variant of Win32/InstallCore.SU potentially unwanted application
C:\swsetup\WinZBas\Setup.exe a variant of Win32/Systweak.L potentially unwanted application
C:\Users\Carrie\Downloads\Minecraft.exe a variant of Win32/InstallCore.SU potentially unwanted application
C:\Windows\Installer\1425ed.msi a variant of Win32/Systweak.L potentially unwanted application

Let’s clear up what Eset found and that should be you clean.

Please copy all text in the code box below and paste it into Notepad:
 

@echo off
del /f /s /q "C:\Documents and Settings\Carrie\Downloads\Minecraft.exe”
del /f /s /q “C:\swsetup\WinZBas\Setup.exe”
del /f /s /q “C:\Users\Carrie\Downloads\Minecraft.exe”
del /f /s /q “C:\Windows\Installer\1425ed.msi”
del %0
  • save the Notepad file to your desktop and name it delfiles.bat
  • save type as "All Files"
  • on your desktop, double-click on delfiles.bat to run it, (a black CMD window will flash, then disappear - this is normal).

Let me know if all is well and if so, I’ll send instructions to clean up.

Satchfan
 

 

Does the .bat file disappear once it runs?   I double clicked it and shortly thereafter the file is gone from my desktop.  Other than that, everything else is looking AOK!!!

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