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Spyware / Malware / Virus Removal

Chrome Opens By Itself... 8.1. [Closed]

3 min read

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About a week ago I was watching TV, and out of the corner of my eye I see chrome open on its own. I did a search on the problem and it was said that it could be spyware or an extension called SavvyConnect . I checked my extensions and I did not see Savvy. So I got Malwarebytes and did a scan. There was no issues detected. A week went by without Chrome opening up on its own. But when I woke up this morning Chrome was up, and I know it was not open when I went to bed.

 

 

It always opens to the Chrome home page. The one with the search bar and frequently visited sites below it.  The same site as if I opened chrome on my own.

 

Another odd thing is…

 

You know how when Chrome is open, and you pull up a different program or page on top of the Chrome page, the very top part of Chrome will go gray. As to tell you that you have clicked off of chrome. Well that grayed top bar happens every 5-10 minutes for no reason. I will open chrome, and nothing else, and the top bar goes gray for about a sec at random times. And when I am typing, if the top bar goes gray, it will stall the typing until the bar is not gray.  

 

 

Anyway, thanks for taking the time to read. Any help would be appreciated. 

:welcome:

 

SavvyConnect may be the culprit I would uninstall it, not sure about giving you instructions for it as you didn't state what operating system your running

 

 

 
[external image: 1QYkxTZ.jpg] Please download aswMBR to your desktop.
 
  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.
  •  
    I just want to see the report….Please Do Not Fix Anything
     
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    Please download Farbar Recovery Scan Tool and save it to your desktop.
     
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
     
    How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system
    A simple way to check your system: Start –> Computer (right click) –> Properties
     
    [external image: FRST_zps5d956a1a.jpg]
     
     
    • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
    • Please make sure All Users is checked
    • Just keep the defaults as in the picture checkmarked
    • Press Scan button.
    • It will produce a log called FRST.txt in the same directory the tool is run from.
    • Please copy and paste log back here.
    • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
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