Yes we can get rid of it but I will need to see some scans so we can see whats going on, you gave us no information so I dont even know what Operating System you are running and whether its 32 or 64 bit, I need that info, it will decide what tools we use that will or will not run on your system
See if can run these two
Please download aswMBR
to your desktop.
Click the Scan button to start scan.
If you are asked to update the Avast Virus database please allow it to do so.
When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.
- Double click the aswMBR icon to run it.
I just want to see the report....Please Do Not Fix Anything
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system
A simple way to check your system: Start --> Computer (right click) --> Properties
Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
Please make sure All Users is checked
Just keep the defaults as in the picture checkmarked
Press Scan button.
It will produce a log called FRST.txt in the same directory the tool is run from.
Please copy and paste log back here.
The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.