Jump to content

Build Theme!
  •  
  • Infected?

WE'RE SURE THAT YOU'LL LOVE US!

Hey there! :wub: Looks like you're enjoying the discussion, but you're not signed up for an account. When you create an account, we remember exactly what you've read, so you always come right back where you left off. You also get notifications, here and via email, whenever new posts are made. You can like posts to share the love. :D Join 92790 other members! Anybody can ask, anybody can answer. Consistently helpful members may be invited to become staff. Here's how it works. Virus cleanup? Start here -> Malware Removal Forum.

Try What the Tech -- It's free!


Photo

Com Surragate dllhost *32 Malware [Closed]

Com Surragate dllhost *32

  • This topic is locked This topic is locked
4 replies to this topic

#1 Irishgirl

Irishgirl

    New Member

  • New Member
  • Pip
  • 2 posts

Posted 13 December 2014 - 09:52 AM

It started by seeing a decrease in performance on my computer.  I went to Task Manager and noticed several instances of dllhost *32 and goggled it.  It was Malware so I took my computer twice to the Geek Squad and they never resolved the issue.  A friend at work had the same issue and resolved it himself using the whatthetech website and sent me the link, so here I am. 

 

I know notice several different instances of process showing up and as I "End Process" all the dllhostAttached File  aswMBR Log 12.13.14.txt   2.04KB   97 downloads *32 / dllhst3 *32 processes the other end as well. 

 

Any help in resolving this painful situation will be greatly appreciated.

Attached Files


    Advertisements

Register to Remove


#2 LiquidTension

LiquidTension

    SuperMember

  • Retired Classroom Teacher
  • 2,566 posts

Posted 13 December 2014 - 11:22 AM

Hello Irishgirl, welcome to WhatTheTech's Malware Removal forum!
 
My username is LiquidTension, but you can call me Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that. :)
 
======================================================
 
Please read through the points below to ensure this process moves as quickly and efficiently as possible.

  • Please ensure you read through my instructions thoroughly, and carry out each step in the order specified.
  • Please do not post logs using the CODEQUOTE or ATTACHMENT format. Logs should be posted directly in plain text. If you receive an error whilst posting, please break the log in half and use multiple posts.
  • Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation and providing the best set of instructions for you.
  • Please backup important files before proceeding with my instructions. Malware removal can be unpredictable.  
  • If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before proceeding.
  • Topics are locked if no response is made after 4 days. Please inform me if you require additional time to complete my instructions.
  • Ensure you are following this topic. Click etYzdbu.png at the top of the page. 
     

======================================================
 

so I took my computer twice to the Geek Squad and they never resolved the issue.

I'm sorry to hear you're still having issues.
Quite frankly, they did a terrible job. 
 
Please do the following. 
 
STEP 1
xfuv55DC.png.pagespeed.ic.utHP7dQtHY.jpg Creating System Restore Point (W7/Vista)

  • Click the Windows Start Button 29Fou9c.jpg. Right-click Computer and click Properties.
  • Click System protection in the panel on the left. 
  • Click the System Protection tab, followed by Create.
  • In the System Protection dialog box, type a description, and click Create.
  • Upon completion, close the window.
     

STEP 2
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Script

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    start
    HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
    CHR Extension: (Playtopus) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\ifphgambaacaepmcabakfpnelnhjmnba [2014-02-24]
    CHR Extension: (Playtopus) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\ncogfefdmipecdllelajldgkjnjcadfi [2013-04-07]
    U4 eabfiltr; No ImagePath
    U0 SR; No ImagePath
    U2 srservice; No ImagePath
    2014-12-08 18:17 - 2014-12-13 10:00 - 00000820 _____ () C:\Windows\Tasks\Security Center Update - 6995990.job
    2014-12-08 18:17 - 2014-12-09 21:03 - 00000000 ____D () C:\Users\Kathleen\AppData\Roaming\Wuigusy
    2014-12-08 18:17 - 2014-12-08 18:17 - 00003834 _____ () C:\Windows\System32\Tasks\Security Center Update - 6995990
    2014-12-08 18:13 - 2014-12-08 18:13 - 00000000 ____D () C:\ProgramData\XiyiPyuga
    2014-12-08 14:09 - 2014-12-08 14:09 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{93178DD6-8968-4F1E-8030-4351A9E6FBBF}
    2014-11-24 19:14 - 2014-11-24 19:14 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{554B8117-72DE-4011-A5D0-14B448368C11}
    2014-11-23 07:22 - 2014-11-23 07:22 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{EBF2E25E-E6C6-47D3-B410-714CD805D4F8}
    2014-11-22 17:07 - 2014-11-22 17:07 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{80C3B4CB-353C-431F-AAA9-3522FBD6130A}
    2014-11-20 19:59 - 2014-11-20 19:59 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{29D528B2-EB11-4CFE-A073-86F0967552B3}
    2014-11-20 05:15 - 2014-11-20 05:15 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{0A91908B-5EEB-4667-A9F8-7AEA318244D3}
    2014-11-18 22:07 - 2014-11-18 22:07 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{0CC1D80B-94DA-4DB7-8406-5EA449420426}
    2014-11-18 21:25 - 2014-11-18 21:25 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{F05968E8-74A8-4627-90DF-34048387681A}
    2014-11-13 07:48 - 2014-11-13 07:49 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{F3C4C2B4-C2B4-40D2-BE46-C894D0B2361E}
    2014-12-08 18:30 - 2014-11-07 16:59 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{203E1449-8C02-47B6-A1CA-1E42CBAEC959}
    2014-11-19 21:58 - 2014-11-09 11:48 - 00000000 ____D () C:\ProgramData\Windows Genuine Advantage
    C:\Users\Kathleen\AppData\Local\Temp\conhost.exe
    C:\Users\Kathleen\AppData\Local\Temp\edbkqcd.dll
    C:\Users\Kathleen\AppData\Local\Temp\nchdw.exe
    C:\Users\Kathleen\AppData\Local\Temp\UpdateFlashPlayer_38718840.exe
    C:\Users\Kathleen\AppData\Local\Temp\UpdateFlashPlayer_42aa42d9.exe
    CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Kathleen\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
    CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Kathleen\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
    CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?
    CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Kathleen\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File
    2014-12-08 14:17 - 2014-12-08 14:17 - 00003756 _____ () C:\Windows\System32\Tasks\GoogleUpdater
    Task: {016D4F95-22A1-41FE-93C0-45EC078129F1} - \Adobe Flash Player Updater No Task File <==== ATTENTION
    Task: {1267A726-BB8E-4CA6-BC25-463E29B2CC5F} - \{2DFC784D-0A82-453B-BB6E-05D0CEDDE310} No Task File <==== ATTENTION
    Task: {19BBB8C4-F8DF-4A94-8F03-F43BA0596E9F} - \Apple\AppleSoftwareUpdate No Task File <==== ATTENTION
    Task: {277940F6-7C58-4661-9F65-7119E605A849} - \CapUninst No Task File <==== ATTENTION
    Task: {39A6DFC7-48CF-464C-AA60-1B42DFBD3B49} - \DVDAgent No Task File <==== ATTENTION
    Task: {3DDDD6A8-B9A4-4E16-BFF9-4C18071E8A38} - \EPUpdater No Task File <==== ATTENTION
    Task: {45C5B55C-24A8-43A7-BFB9-E6CE60D35944} - \Hewlett-Packard\HP Support Assistant\PC Health Analysis No Task File <==== ATTENTION
    Task: {60645A07-61C1-4DC2-9C59-33D835790D39} - System32\Tasks\ErrorEND => C:\Program Files\ErrorEND\ERROREND.exe [2014-06-18] (Seven Servos Software Pvt Ltd.) <==== ATTENTION
    Task: {60F378F2-44B1-468D-995C-547944FDDB19} - \Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start No Task File <==== ATTENTION
    Task: {7750C51C-9AC5-41B6-827D-CD651A722C64} - \CapSvcInst No Task File <==== ATTENTION
    Task: {7A6CA0A5-D588-43FB-A68D-9FD5B1AE086A} - \{041B0B46-08A6-4EF4-B4B1-2D434AC62F4A} No Task File <==== ATTENTION
    Task: {7FF04F14-B3C6-4D35-A100-3705FD8F53A9} - \{090747E6-4950-467F-B2E5-78FE3ACB4EA8} No Task File <==== ATTENTION
    Task: {852B56FF-2806-43C0-9E77-E052D6E7875F} - System32\Tasks\GoogleUpdater => Rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";document.write((new%20ActiveXObject("WScript.Shell")).RegRead("HKCU\\software\\microsoft\\internet explorer\\zergling_rush"))
    Task: {88D24D69-A735-4336-9183-498EA1539413} - \{C0AB7F81-49EF-4030-A131-F1386922BE8D} No Task File <==== ATTENTION
    Task: {91EFA4EC-99C6-4FB3-A635-0919121DF229} - \Hewlett-Packard\HP Support Assistant\Update Check No Task File <==== ATTENTION
    Task: {942BE2AB-E0E3-46F4-9AA9-79889E91F0E7} - System32\Tasks\4993 => Wscript.exe C:\Users\Kathleen\AppData\Local\Temp\launchie.vbs //B <==== ATTENTION
    Task: {A249C164-A7BE-4F14-B7EA-F9D0779BC440} - \Hewlett-Packard\HP Support Assistant\Opt-in For HP Support Assistant Quick Start No Task File <==== ATTENTION
    Task: {A3EE3641-1932-4FC4-886F-87823356261C} - \HPLJCustParticipation No Task File <==== ATTENTION
    Task: {A6EAAA87-27E8-4E89-8FC3-A56B963E0333} - \{838D5BE2-2724-45D4-9A6F-5315258A8FE3} No Task File <==== ATTENTION
    Task: {C2EA0DBF-94B5-4751-8892-54E774176AC6} - System32\Tasks\0 => Iexplore.exe  <==== ATTENTION
    Task: {C3D271AD-78BD-450D-89A5-2BF2E1FF6F2E} - \{79B931C8-F729-4772-A27D-5877D14ADF7F} No Task File <==== ATTENTION
    Task: {CBDFF30E-6333-4FBF-B535-FDE5AE2F4A0D} - \Hewlett-Packard\HP Support Assistant\WarrantyChecker_CND8FCF0Q4 No Task File <==== ATTENTION
    Task: {D070BE2B-DC9D-4DA3-BC9D-CC9A5FC8A9C0} - \GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001Core No Task File <==== ATTENTION
    Task: {D69C6890-88D1-4B4A-9797-F6FBDE11F3A1} - \CLMLSvc No Task File <==== ATTENTION
    Task: {DD0F4426-CDE8-4AE9-93A9-0CAD2F2DC3CB} - \CapSchedInst No Task File <==== ATTENTION
    Task: {E5E7FED5-6ED7-43C4-B31C-89F2F9A09E2C} - \GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001UA No Task File <==== ATTENTION
    Task: {E7D9EA60-32DA-4684-B5E9-485CC9C253A3} - System32\Tasks\Security Center Update - 6995990 => C:\Users\Kathleen\AppData\Roaming\Wuigusy\ozalha.exe <==== ATTENTION
    Task: {EC3B2B2A-D67C-4080-BECF-5FC00197C6CB} - \BrowserDefendert No Task File <==== ATTENTION
    Task: {ED975F56-2FF5-4145-8FE1-961E51007A88} - \TVAgent No Task File <==== ATTENTION
    Task: {F608D883-B494-4085-9FD3-A5010BDDCB69} - \Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan No Task File <==== ATTENTION
    Task: C:\Windows\Tasks\ErrorEND.job => C:\Program Files\ErrorEND\ErrorEND.exe <==== ATTENTION
    C:\Program Files\ErrorEND
    Task: C:\Windows\Tasks\Security Center Update - 6995990.job => C:\Users\Kathleen\AppData\Roaming\Wuigusy\ozalha.exe <==== ATTENTION
    AlternateDataStreams: C:\Users\Kathleen\Desktop\13TTNU001.1 Check Stub.jpeg:3or4kl4x13tuuug3Byamue2s4b
    AlternateDataStreams: C:\Users\Kathleen\Desktop\13TTNU001.1 Check Stub.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
    AlternateDataStreams: C:\Users\Kathleen\Documents\Nationwide Release Letter.tiff:3or4kl4x13tuuug3Byamue2s4b
    AlternateDataStreams: C:\Users\Kathleen\Documents\Nationwide Release Letter.tiff:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
    CMD: ipconfig /flushdns
    CMD: netsh winsock reset all
    CMD: netsh int ipv4 reset
    CMD: netsh int ipv6 reset
    EmptyTemp:
    end
  • Click FileSave As and type fixlist.txt as the File Name.
  • Important: The file must be saved in the same location as FRST64.exe.

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Fix.
  • A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
     

STEP 3
9SN2ePL.png ComboFix

  • Note: Please read through these instructions before running ComboFix. 
  • Please download ComboFix and save the file to your Desktop. << Important!
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Right-Click ComboFix.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts. 
     
  • Allow ComboFix to complete it's removal routine (please refer to Important Notes:).
  • Upon completion, a log (ComboFix.txt) will be created in the root directory (C:\). Copy the contents of the log and paste in your next reply.
  • Re-enable your anti-virus software.
     

Important Notes:

  • Do NOT mouse click ComboFix's window whilst it is running. This may cause the programme to stall.
  • Do NOT use your computer whilst ComboFix is running.
  • Your Desktop/taskbar may disappear whilst ComboFix is running; this is normal.
     
  • If you get the message Illegal operation attempted on registry key that has been marked for deletion please reboot your computer.
  • ComboFix will disconnect your machine from the Internet as soon as it starts.
  • Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
  • If you are unable to access the Internet after running ComboFix, please reboot your computer. 
     

STEP 4
YARWD1t.png TDSSKiller Scan

  • Please download TDSSKiller and save the file to your Desktop.
  • Right-Click TDSSKiller.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Change parameters. Place a checkmark next to:
    • Loaded Modules
    • Detect TDLFS file system
    • Verify file digital signatures
  • Note: If you receive the following message: Extended Monitoring Driver is required, click Reboot now, and continue from here following the reboot.
  • ​Click Start Scan. Do not use the computer during the scan.
  • If objects are found, change the action to skip.
  • Click Continue and close the window.
  • A log will be created and saved to the root directory (usually C:\). Attach the log in your next reply.
     

STEP 5
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Scan

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply. 
     

======================================================
 
STEP 6
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • Fixlog.txt
  • ComboFix.txt
  • TDSSKiller log (attached!)
  • FRST.txt
  • Addition.txt

50QfLth.png

 

Would you like to help others with malware removal? Join our Classroom and learn how!


#3 Irishgirl

Irishgirl

    New Member

  • New Member
  • Pip
  • 2 posts

Posted 14 December 2014 - 01:30 PM

Thank you Adam for helping me and please call me Kathleen if you would like.

 

I ran all the programs you requested and hopefully I closed Webroot correctly, I did go online to view how to close down but didn't match exactly.

 

Thanx for the help

 

Here are the logs in order of your request:

 

Fixlog:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 14-12-2014
Ran by Kathleen at 2014-12-14 14:06:46 Run:2
Running from C:\Users\Kathleen\Desktop
Loaded Profile: Kathleen (Available profiles: Kathleen)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
CHR Extension: (Playtopus) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\ifphgambaacaepmcabakfpnelnhjmnba [2014-02-24]
CHR Extension: (Playtopus) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\ncogfefdmipecdllelajldgkjnjcadfi [2013-04-07]
U4 eabfiltr; No ImagePath
U0 SR; No ImagePath
U2 srservice; No ImagePath
2014-12-08 18:17 - 2014-12-13 10:00 - 00000820 _____ () C:\Windows\Tasks\Security Center Update - 6995990.job
2014-12-08 18:17 - 2014-12-09 21:03 - 00000000 ____D () C:\Users\Kathleen\AppData\Roaming\Wuigusy
2014-12-08 18:17 - 2014-12-08 18:17 - 00003834 _____ () C:\Windows\System32\Tasks\Security Center Update - 6995990
2014-12-08 18:13 - 2014-12-08 18:13 - 00000000 ____D () C:\ProgramData\XiyiPyuga
2014-12-08 14:09 - 2014-12-08 14:09 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{93178DD6-8968-4F1E-8030-4351A9E6FBBF}
2014-11-24 19:14 - 2014-11-24 19:14 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{554B8117-72DE-4011-A5D0-14B448368C11}
2014-11-23 07:22 - 2014-11-23 07:22 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{EBF2E25E-E6C6-47D3-B410-714CD805D4F8}
2014-11-22 17:07 - 2014-11-22 17:07 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{80C3B4CB-353C-431F-AAA9-3522FBD6130A}
2014-11-20 19:59 - 2014-11-20 19:59 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{29D528B2-EB11-4CFE-A073-86F0967552B3}
2014-11-20 05:15 - 2014-11-20 05:15 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{0A91908B-5EEB-4667-A9F8-7AEA318244D3}
2014-11-18 22:07 - 2014-11-18 22:07 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{0CC1D80B-94DA-4DB7-8406-5EA449420426}
2014-11-18 21:25 - 2014-11-18 21:25 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{F05968E8-74A8-4627-90DF-34048387681A}
2014-11-13 07:48 - 2014-11-13 07:49 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{F3C4C2B4-C2B4-40D2-BE46-C894D0B2361E}
2014-12-08 18:30 - 2014-11-07 16:59 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\{203E1449-8C02-47B6-A1CA-1E42CBAEC959}
2014-11-19 21:58 - 2014-11-09 11:48 - 00000000 ____D () C:\ProgramData\Windows Genuine Advantage
C:\Users\Kathleen\AppData\Local\Temp\conhost.exe
C:\Users\Kathleen\AppData\Local\Temp\edbkqcd.dll
C:\Users\Kathleen\AppData\Local\Temp\nchdw.exe
C:\Users\Kathleen\AppData\Local\Temp\UpdateFlashPlayer_38718840.exe
C:\Users\Kathleen\AppData\Local\Temp\UpdateFlashPlayer_42aa42d9.exe
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Kathleen\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Kathleen\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Kathleen\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File
2014-12-08 14:17 - 2014-12-08 14:17 - 00003756 _____ () C:\Windows\System32\Tasks\GoogleUpdater
Task: {016D4F95-22A1-41FE-93C0-45EC078129F1} - \Adobe Flash Player Updater No Task File <==== ATTENTION
Task: {1267A726-BB8E-4CA6-BC25-463E29B2CC5F} - \{2DFC784D-0A82-453B-BB6E-05D0CEDDE310} No Task File <==== ATTENTION
Task: {19BBB8C4-F8DF-4A94-8F03-F43BA0596E9F} - \Apple\AppleSoftwareUpdate No Task File <==== ATTENTION
Task: {277940F6-7C58-4661-9F65-7119E605A849} - \CapUninst No Task File <==== ATTENTION
Task: {39A6DFC7-48CF-464C-AA60-1B42DFBD3B49} - \DVDAgent No Task File <==== ATTENTION
Task: {3DDDD6A8-B9A4-4E16-BFF9-4C18071E8A38} - \EPUpdater No Task File <==== ATTENTION
Task: {45C5B55C-24A8-43A7-BFB9-E6CE60D35944} - \Hewlett-Packard\HP Support Assistant\PC Health Analysis No Task File <==== ATTENTION
Task: {60645A07-61C1-4DC2-9C59-33D835790D39} - System32\Tasks\ErrorEND => C:\Program Files\ErrorEND\ERROREND.exe [2014-06-18] (Seven Servos Software Pvt Ltd.) <==== ATTENTION
Task: {60F378F2-44B1-468D-995C-547944FDDB19} - \Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start No Task File <==== ATTENTION
Task: {7750C51C-9AC5-41B6-827D-CD651A722C64} - \CapSvcInst No Task File <==== ATTENTION
Task: {7A6CA0A5-D588-43FB-A68D-9FD5B1AE086A} - \{041B0B46-08A6-4EF4-B4B1-2D434AC62F4A} No Task File <==== ATTENTION
Task: {7FF04F14-B3C6-4D35-A100-3705FD8F53A9} - \{090747E6-4950-467F-B2E5-78FE3ACB4EA8} No Task File <==== ATTENTION
Task: {852B56FF-2806-43C0-9E77-E052D6E7875F} - System32\Tasks\GoogleUpdater => Rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";document.write((new%20ActiveXObject("WScript.Shell")).RegRead("HKCU\\software\\microsoft\\internet explorer\\zergling_rush"))
Task: {88D24D69-A735-4336-9183-498EA1539413} - \{C0AB7F81-49EF-4030-A131-F1386922BE8D} No Task File <==== ATTENTION
Task: {91EFA4EC-99C6-4FB3-A635-0919121DF229} - \Hewlett-Packard\HP Support Assistant\Update Check No Task File <==== ATTENTION
Task: {942BE2AB-E0E3-46F4-9AA9-79889E91F0E7} - System32\Tasks\4993 => Wscript.exe C:\Users\Kathleen\AppData\Local\Temp\launchie.vbs //B <==== ATTENTION
Task: {A249C164-A7BE-4F14-B7EA-F9D0779BC440} - \Hewlett-Packard\HP Support Assistant\Opt-in For HP Support Assistant Quick Start No Task File <==== ATTENTION
Task: {A3EE3641-1932-4FC4-886F-87823356261C} - \HPLJCustParticipation No Task File <==== ATTENTION
Task: {A6EAAA87-27E8-4E89-8FC3-A56B963E0333} - \{838D5BE2-2724-45D4-9A6F-5315258A8FE3} No Task File <==== ATTENTION
Task: {C2EA0DBF-94B5-4751-8892-54E774176AC6} - System32\Tasks\0 => Iexplore.exe  <==== ATTENTION
Task: {C3D271AD-78BD-450D-89A5-2BF2E1FF6F2E} - \{79B931C8-F729-4772-A27D-5877D14ADF7F} No Task File <==== ATTENTION
Task: {CBDFF30E-6333-4FBF-B535-FDE5AE2F4A0D} - \Hewlett-Packard\HP Support Assistant\WarrantyChecker_CND8FCF0Q4 No Task File <==== ATTENTION
Task: {D070BE2B-DC9D-4DA3-BC9D-CC9A5FC8A9C0} - \GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001Core No Task File <==== ATTENTION
Task: {D69C6890-88D1-4B4A-9797-F6FBDE11F3A1} - \CLMLSvc No Task File <==== ATTENTION
Task: {DD0F4426-CDE8-4AE9-93A9-0CAD2F2DC3CB} - \CapSchedInst No Task File <==== ATTENTION
Task: {E5E7FED5-6ED7-43C4-B31C-89F2F9A09E2C} - \GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001UA No Task File <==== ATTENTION
Task: {E7D9EA60-32DA-4684-B5E9-485CC9C253A3} - System32\Tasks\Security Center Update - 6995990 => C:\Users\Kathleen\AppData\Roaming\Wuigusy\ozalha.exe <==== ATTENTION
Task: {EC3B2B2A-D67C-4080-BECF-5FC00197C6CB} - \BrowserDefendert No Task File <==== ATTENTION
Task: {ED975F56-2FF5-4145-8FE1-961E51007A88} - \TVAgent No Task File <==== ATTENTION
Task: {F608D883-B494-4085-9FD3-A5010BDDCB69} - \Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan No Task File <==== ATTENTION
Task: C:\Windows\Tasks\ErrorEND.job => C:\Program Files\ErrorEND\ErrorEND.exe <==== ATTENTION
C:\Program Files\ErrorEND
Task: C:\Windows\Tasks\Security Center Update - 6995990.job => C:\Users\Kathleen\AppData\Roaming\Wuigusy\ozalha.exe <==== ATTENTION
AlternateDataStreams: C:\Users\Kathleen\Desktop\13TTNU001.1 Check Stub.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Kathleen\Desktop\13TTNU001.1 Check Stub.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Kathleen\Documents\Nationwide Release Letter.tiff:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Kathleen\Documents\Nationwide Release Letter.tiff:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
CMD: ipconfig /flushdns
CMD: netsh winsock reset all
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
end
*****************

"HKU\S-1-5-21-2690909778-1422621709-574097259-1001\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32" => Key not found.
"HKU\S-1-5-21-2690909778-1422621709-574097259-1001\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key not found.
C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\ifphgambaacaepmcabakfpnelnhjmnba directory not found.
C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\ncogfefdmipecdllelajldgkjnjcadfi directory not found.
eabfiltr => Service not found.
SR => Service not found.
srservice => Service not found.
"C:\Windows\Tasks\Security Center Update - 6995990.job" => File/Directory not found.
"C:\Users\Kathleen\AppData\Roaming\Wuigusy" => File/Directory not found.
"C:\Windows\System32\Tasks\Security Center Update - 6995990" => File/Directory not found.
"C:\ProgramData\XiyiPyuga" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\{93178DD6-8968-4F1E-8030-4351A9E6FBBF}" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\{554B8117-72DE-4011-A5D0-14B448368C11}" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\{EBF2E25E-E6C6-47D3-B410-714CD805D4F8}" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\{80C3B4CB-353C-431F-AAA9-3522FBD6130A}" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\{29D528B2-EB11-4CFE-A073-86F0967552B3}" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\{0A91908B-5EEB-4667-A9F8-7AEA318244D3}" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\{0CC1D80B-94DA-4DB7-8406-5EA449420426}" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\{F05968E8-74A8-4627-90DF-34048387681A}" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\{F3C4C2B4-C2B4-40D2-BE46-C894D0B2361E}" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\{203E1449-8C02-47B6-A1CA-1E42CBAEC959}" => File/Directory not found.
"C:\ProgramData\Windows Genuine Advantage" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\Temp\conhost.exe" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\Temp\edbkqcd.dll" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\Temp\nchdw.exe" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\Temp\UpdateFlashPlayer_38718840.exe" => File/Directory not found.
"C:\Users\Kathleen\AppData\Local\Temp\UpdateFlashPlayer_42aa42d9.exe" => File/Directory not found.
"HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}" => Key not found.
"HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}" => Key not found.
"HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key not found.
"HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}" => Key not found.
"C:\Windows\System32\Tasks\GoogleUpdater" => File/Directory not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{016D4F95-22A1-41FE-93C0-45EC078129F1}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Adobe Flash Player Updater" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1267A726-BB8E-4CA6-BC25-463E29B2CC5F}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{2DFC784D-0A82-453B-BB6E-05D0CEDDE310}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{19BBB8C4-F8DF-4A94-8F03-F43BA0596E9F}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Apple\AppleSoftwareUpdate" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{277940F6-7C58-4661-9F65-7119E605A849}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\CapUninst" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{39A6DFC7-48CF-464C-AA60-1B42DFBD3B49}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\DVDAgent" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{3DDDD6A8-B9A4-4E16-BFF9-4C18071E8A38}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\EPUpdater" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{45C5B55C-24A8-43A7-BFB9-E6CE60D35944}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Hewlett-Packard\HP Support Assistant\PC Health Analysis" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{60645A07-61C1-4DC2-9C59-33D835790D39}" => Key not found.
C:\Windows\System32\Tasks\ErrorEND not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ErrorEND" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{60F378F2-44B1-468D-995C-547944FDDB19}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7750C51C-9AC5-41B6-827D-CD651A722C64}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\CapSvcInst" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7A6CA0A5-D588-43FB-A68D-9FD5B1AE086A}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{041B0B46-08A6-4EF4-B4B1-2D434AC62F4A}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7FF04F14-B3C6-4D35-A100-3705FD8F53A9}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{090747E6-4950-467F-B2E5-78FE3ACB4EA8}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{852B56FF-2806-43C0-9E77-E052D6E7875F}" => Key not found.
C:\Windows\System32\Tasks\GoogleUpdater not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdater" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{88D24D69-A735-4336-9183-498EA1539413}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{C0AB7F81-49EF-4030-A131-F1386922BE8D}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{91EFA4EC-99C6-4FB3-A635-0919121DF229}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Hewlett-Packard\HP Support Assistant\Update Check" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{942BE2AB-E0E3-46F4-9AA9-79889E91F0E7}" => Key not found.
C:\Windows\System32\Tasks\4993 not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\4993" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A249C164-A7BE-4F14-B7EA-F9D0779BC440}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Hewlett-Packard\HP Support Assistant\Opt-in For HP Support Assistant Quick Start" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A3EE3641-1932-4FC4-886F-87823356261C}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPLJCustParticipation" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A6EAAA87-27E8-4E89-8FC3-A56B963E0333}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{838D5BE2-2724-45D4-9A6F-5315258A8FE3}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{C2EA0DBF-94B5-4751-8892-54E774176AC6}" => Key not found.
C:\Windows\System32\Tasks\0 not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\0" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{C3D271AD-78BD-450D-89A5-2BF2E1FF6F2E}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{79B931C8-F729-4772-A27D-5877D14ADF7F}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{CBDFF30E-6333-4FBF-B535-FDE5AE2F4A0D}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Hewlett-Packard\HP Support Assistant\WarrantyChecker_CND8FCF0Q4" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D070BE2B-DC9D-4DA3-BC9D-CC9A5FC8A9C0}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001Core" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D69C6890-88D1-4B4A-9797-F6FBDE11F3A1}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\CLMLSvc" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{DD0F4426-CDE8-4AE9-93A9-0CAD2F2DC3CB}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\CapSchedInst" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{E5E7FED5-6ED7-43C4-B31C-89F2F9A09E2C}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001UA" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{E7D9EA60-32DA-4684-B5E9-485CC9C253A3}" => Key not found.
C:\Windows\System32\Tasks\Security Center Update - 6995990 not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Security Center Update - 6995990" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{EC3B2B2A-D67C-4080-BECF-5FC00197C6CB}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\BrowserDefendert" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{ED975F56-2FF5-4145-8FE1-961E51007A88}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\TVAgent" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F608D883-B494-4085-9FD3-A5010BDDCB69}" => Key not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan" => Key not found.
C:\Windows\Tasks\ErrorEND.job not found.
"C:\Program Files\ErrorEND" => File/Directory not found.
C:\Windows\Tasks\Security Center Update - 6995990.job not found.
"C:\Users\Kathleen\Desktop\13TTNU001.1 Check Stub.jpeg" => ":3or4kl4x13tuuug3Byamue2s4b" ADS not found.
"C:\Users\Kathleen\Desktop\13TTNU001.1 Check Stub.jpeg" => ":{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}" ADS not found.
"C:\Users\Kathleen\Documents\Nationwide Release Letter.tiff" => ":3or4kl4x13tuuug3Byamue2s4b" ADS not found.
"C:\Users\Kathleen\Documents\Nationwide Release Letter.tiff" => ":{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}" ADS not found.

=========  ipconfig /flushdns =========

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========

=========  netsh winsock reset all =========

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

========= End of CMD: =========

=========  netsh int ipv4 reset =========

Reseting Interface, OK!
Restart the computer to complete this action.

========= End of CMD: =========

=========  netsh int ipv6 reset =========

Reseting Interface, OK!
Restart the computer to complete this action.

========= End of CMD: =========

EmptyTemp: => Removed 26.7 MB temporary data.

The system needed a reboot.

==== End of Fixlog ====

 

ComboLog:

 

ComboFix 14-12-14.01 - Kathleen 12/14/2014  13:29:55.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3999.1300 [GMT -5:00]
Running from: c:\users\Kathleen\Desktop\ComboFix.exe
AV: Webroot SecureAnywhere *Enabled/Updated* {66A6FE14-08CB-F415-3742-517201416109}
SP: Webroot SecureAnywhere *Enabled/Updated* {DDC71FF0-2EF1-FB9B-0DF2-6A007AC62BB4}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-11-14 to 2014-12-14  )))))))))))))))))))))))))))))))
.
.
2014-12-14 18:36 . 2014-12-14 18:36 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2014-12-14 18:36 . 2014-12-14 18:36 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-12-13 14:24 . 2014-12-14 15:55 -------- d-----w- C:\FRST
2014-12-13 13:34 . 2014-12-13 13:34 -------- d-----w- c:\windows\system32\appraiser
2014-12-10 03:25 . 2014-10-18 01:33 3209728 ----a-w- c:\windows\SysWow64\mf.dll
2014-12-10 03:25 . 2014-07-07 02:06 206848 ----a-w- c:\windows\system32\mfps.dll
2014-12-10 03:25 . 2014-07-07 02:06 55808 ----a-w- c:\windows\system32\rrinstaller.exe
2014-12-10 03:25 . 2014-07-07 02:06 24576 ----a-w- c:\windows\system32\mfpmp.exe
2014-12-10 03:25 . 2014-07-07 02:02 2048 ----a-w- c:\windows\system32\mferror.dll
2014-12-10 03:25 . 2014-07-07 01:40 103424 ----a-w- c:\windows\SysWow64\mfps.dll
2014-12-10 03:25 . 2014-07-07 01:39 50176 ----a-w- c:\windows\SysWow64\rrinstaller.exe
2014-12-10 03:25 . 2014-07-07 01:39 23040 ----a-w- c:\windows\SysWow64\mfpmp.exe
2014-12-10 03:25 . 2014-07-07 01:37 2048 ----a-w- c:\windows\SysWow64\mferror.dll
2014-12-10 03:25 . 2014-10-18 02:05 4121600 ----a-w- c:\windows\system32\mf.dll
2014-12-10 01:31 . 2014-11-22 03:13 25059840 ----a-w- c:\windows\system32\mshtml.dll
2014-12-10 01:31 . 2014-11-22 03:00 10949120 ----a-w- c:\program files\Internet Explorer\F12Resources.dll
2014-12-10 01:31 . 2014-12-04 02:50 741376 ----a-w- c:\windows\system32\invagent.dll
2014-12-10 01:31 . 2014-12-04 02:50 192000 ----a-w- c:\windows\system32\aepic.dll
2014-12-10 01:31 . 2014-12-04 02:44 1083392 ----a-w- c:\windows\system32\aeinv.dll
2014-12-10 01:31 . 2014-12-01 23:28 1232040 ----a-w- c:\windows\system32\aitstatic.exe
2014-12-10 01:31 . 2014-12-04 02:50 413184 ----a-w- c:\windows\system32\generaltel.dll
2014-12-10 01:31 . 2014-12-04 02:50 396800 ----a-w- c:\windows\system32\devinv.dll
2014-12-10 01:31 . 2014-12-04 02:50 227328 ----a-w- c:\windows\system32\aepdu.dll
2014-12-10 01:24 . 2014-11-08 03:16 2048 ----a-w- c:\windows\system32\tzres.dll
2014-12-10 01:24 . 2014-11-08 02:45 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2014-12-08 20:43 . 2014-12-09 02:09 -------- d-----w- c:\programdata\SecTaskMan
2014-12-08 20:43 . 2014-12-08 20:43 -------- d-----w- c:\program files (x86)\Security Task Manager
2014-11-19 03:24 . 2014-11-11 03:08 241152 ----a-w- c:\windows\system32\pku2u.dll
2014-11-19 03:24 . 2014-11-11 03:08 728064 ----a-w- c:\windows\system32\kerberos.dll
2014-11-19 03:24 . 2014-11-11 02:44 186880 ----a-w- c:\windows\SysWow64\pku2u.dll
2014-11-19 03:24 . 2014-11-11 02:44 550912 ----a-w- c:\windows\SysWow64\kerberos.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-12-13 13:43 . 2014-11-06 16:48 153256 ----a-w- c:\windows\SysWow64\WRusr.dll
2014-12-13 13:43 . 2014-11-06 16:48 103816 ----a-w- c:\windows\system32\WRusr.dll
2014-12-13 13:43 . 2014-11-06 16:48 114176 ----a-w- c:\windows\system32\drivers\WRkrn.sys
2014-12-10 03:27 . 2009-10-27 23:28 112710672 ----a-w- c:\windows\system32\MRT.exe
2014-11-06 16:51 . 2014-11-06 16:51 10395072 ----a-w- c:\program files (x86)\Common Files\wruninstall.exe
2014-11-06 16:44 . 2014-11-06 16:44 111016 ----a-w- c:\windows\system32\WindowsAccessBridge-64.dll
2014-11-06 16:44 . 2009-08-09 09:28 319912 ----a-w- c:\windows\system32\javaws.exe
2014-11-06 16:44 . 2009-08-09 09:28 189352 ----a-w- c:\windows\system32\javaw.exe
2014-11-06 16:44 . 2009-08-09 09:28 189352 ----a-w- c:\windows\system32\java.exe
2014-11-06 15:04 . 2014-10-20 20:47 98216 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2014-10-25 01:57 . 2014-11-11 18:16 77824 ----a-w- c:\windows\system32\packager.dll
2014-10-25 01:32 . 2014-11-11 18:16 67584 ----a-w- c:\windows\SysWow64\packager.dll
2014-10-18 02:05 . 2014-11-11 18:15 861696 ----a-w- c:\windows\system32\oleaut32.dll
2014-10-18 01:33 . 2014-11-11 18:15 571904 ----a-w- c:\windows\SysWow64\oleaut32.dll
2014-10-14 02:16 . 2014-11-11 18:16 155064 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2014-10-14 02:13 . 2014-11-11 18:16 683520 ----a-w- c:\windows\system32\termsrv.dll
2014-10-14 02:13 . 2014-11-11 18:15 3241984 ----a-w- c:\windows\system32\msi.dll
2014-10-14 02:12 . 2014-11-11 18:16 1460736 ----a-w- c:\windows\system32\lsasrv.dll
2014-10-14 02:09 . 2014-11-11 18:16 146432 ----a-w- c:\windows\system32\msaudite.dll
2014-10-14 02:07 . 2014-11-11 18:16 681984 ----a-w- c:\windows\system32\adtschema.dll
2014-10-14 01:50 . 2014-11-11 18:16 22016 ----a-w- c:\windows\SysWow64\secur32.dll
2014-10-14 01:50 . 2014-11-11 18:15 2363904 ----a-w- c:\windows\SysWow64\msi.dll
2014-10-14 01:49 . 2014-11-11 18:16 96768 ----a-w- c:\windows\SysWow64\sspicli.dll
2014-10-14 01:47 . 2014-11-11 18:16 146432 ----a-w- c:\windows\SysWow64\msaudite.dll
2014-10-14 01:46 . 2014-11-11 18:16 681984 ----a-w- c:\windows\SysWow64\adtschema.dll
2014-10-10 00:57 . 2014-11-11 18:16 3198976 ----a-w- c:\windows\system32\win32k.sys
2014-10-03 02:12 . 2014-11-11 18:16 500224 ----a-w- c:\windows\system32\AUDIOKSE.dll
2014-10-03 02:11 . 2014-11-11 18:16 284672 ----a-w- c:\windows\system32\EncDump.dll
2014-10-03 02:11 . 2014-11-11 18:16 680960 ----a-w- c:\windows\system32\audiosrv.dll
2014-10-03 02:11 . 2014-11-11 18:16 440832 ----a-w- c:\windows\system32\AudioEng.dll
2014-10-03 02:11 . 2014-11-11 18:16 296448 ----a-w- c:\windows\system32\AudioSes.dll
2014-10-03 01:44 . 2014-11-11 18:16 442880 ----a-w- c:\windows\SysWow64\AUDIOKSE.dll
2014-10-03 01:44 . 2014-11-11 18:16 374784 ----a-w- c:\windows\SysWow64\AudioEng.dll
2014-10-03 01:44 . 2014-11-11 18:16 195584 ----a-w- c:\windows\SysWow64\AudioSes.dll
2014-09-26 19:49 . 2012-04-19 17:38 701104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-09-26 19:49 . 2011-05-18 01:24 71344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-25 02:08 . 2014-10-01 23:47 371712 ----a-w- c:\windows\system32\qdvd.dll
2014-09-25 01:40 . 2014-10-01 23:47 519680 ----a-w- c:\windows\SysWow64\qdvd.dll
2014-09-19 09:42 . 2014-11-11 18:16 210944 ----a-w- c:\windows\system32\wdigest.dll
2014-09-19 09:42 . 2014-11-11 18:16 86528 ----a-w- c:\windows\system32\TSpkg.dll
2014-09-19 09:42 . 2014-11-11 18:16 342016 ----a-w- c:\windows\system32\schannel.dll
2014-09-19 09:42 . 2014-11-11 18:16 309760 ----a-w- c:\windows\system32\ncrypt.dll
2014-09-19 09:42 . 2014-11-11 18:16 314880 ----a-w- c:\windows\system32\msv1_0.dll
2014-09-19 09:42 . 2014-11-11 18:16 22016 ----a-w- c:\windows\system32\credssp.dll
2014-09-19 09:23 . 2014-11-11 18:16 172032 ----a-w- c:\windows\SysWow64\wdigest.dll
2014-09-19 09:23 . 2014-11-11 18:16 65536 ----a-w- c:\windows\SysWow64\TSpkg.dll
2014-09-19 09:23 . 2014-11-11 18:16 248832 ----a-w- c:\windows\SysWow64\schannel.dll
2014-09-19 09:23 . 2014-11-11 18:16 221184 ----a-w- c:\windows\SysWow64\ncrypt.dll
2014-09-19 09:23 . 2014-11-11 18:16 259584 ----a-w- c:\windows\SysWow64\msv1_0.dll
2014-09-19 09:23 . 2014-11-11 18:16 17408 ----a-w- c:\windows\SysWow64\credssp.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 131480 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 131480 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 131480 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files (x86)\Skype\\Phone\Skype.exe" [2013-11-14 20584608]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"HPCam_Menu"="c:\program files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" [2009-02-25 218408]
"WirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2009-07-23 498744]
"WRSVC"="c:\program files (x86)\Webroot\WRSA.exe" [2014-12-13 770728]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\system]
"WallpaperStyle"= 2
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoDevMgrUpdate"= 0 (0x0)
"NoDFSTab"= 0 (0x0)
"NoEncryptOnMove"= 0 (0x0)
"NoResolveTrack"= 0 (0x0)
"NoStartMenuSubFolders"= 0 (0x0)
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDevMgrUpdate"= 0 (0x0)
"NoDFSTab"= 0 (0x0)
"NoEncryptOnMove"= 0 (0x0)
"NoResolveTrack"= 0 (0x0)
"NoStartMenuSubFolders"= 0 (0x0)
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoViewOnDrive"= 0 (0x0)
"DisableLocalMachineRun"= 0 (0x0)
"DisableLocalMachineRunOnce"= 0 (0x0)
"DisableCurrentUserRun"= 0 (0x0)
"DisableCurrentUserRunOnce"= 0 (0x0)
"NoFile"= 0 (0x0)
"HideClock"= 0 (0x0)
"NoDevMgrUpdate"= 0 (0x0)
"NoDFSTab"= 0 (0x0)
"NoWindowsUpdate"= 0 (0x0)
"NoEncryptOnMove"= 0 (0x0)
"NoResolveTrack"= 0 (0x0)
"NoStartMenuSubFolders"= 0 (0x0)
"ForceActiveDesktopOn"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2014-10-15 10:42 157480 ----a-w- c:\program files (x86)\iTunes\iTunesHelper.exe
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 googleupdate;Google Update Service;c:\windows\GAjLWBqvCWIRoNT.exe;c:\windows\GAjLWBqvCWIRoNT.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files (x86)\Google\Google Desktop Search\GoogleDesktop.exe;c:\program files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [x]
R3 HP DS Service;HP DS Service;c:\program files (x86)\HP\HPBDSService\HPBDSService.exe;c:\program files (x86)\HP\HPBDSService\HPBDSService.exe [x]
R3 HP8207_8307;HP-HP8207_8307;c:\windows\system32\DRIVERS\HP8207_8307.sys;c:\windows\SYSNATIVE\DRIVERS\HP8207_8307.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 iscFlash;iscFlash;c:\swsetup\sp46590\iscflashx64.sys;c:\swsetup\sp46590\iscflashx64.sys [x]
R3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;c:\windows\system32\DRIVERS\LEqdUsb.Sys;c:\windows\SYSNATIVE\DRIVERS\LEqdUsb.Sys [x]
R3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;c:\windows\system32\DRIVERS\LHidEqd.Sys;c:\windows\SYSNATIVE\DRIVERS\LHidEqd.Sys [x]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl64.sys;c:\windows\SYSNATIVE\DRIVERS\netaapl64.sys [x]
R3 NETw1v64;Intel® Wireless WiFi Link 1000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\NETw1v64.sys;c:\windows\SYSNATIVE\DRIVERS\NETw1v64.sys [x]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\netw5v64.sys [x]
R3 rcmirror;rcmirror;c:\windows\system32\DRIVERS\rcmirror.sys;c:\windows\SYSNATIVE\DRIVERS\rcmirror.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
R3 silabenm;Silicon Labs CP210x USB to UART Bridge Serial Port Enumerator Driver;c:\windows\system32\DRIVERS\silabenm.sys;c:\windows\SYSNATIVE\DRIVERS\silabenm.sys [x]
R3 silabser;Silicon Labs CP210x USB to UART Bridge Driver;c:\windows\system32\DRIVERS\silabser.sys;c:\windows\SYSNATIVE\DRIVERS\silabser.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 WRkrn;WRkrn;c:\windows\System32\drivers\WRkrn.sys;c:\windows\SYSNATIVE\drivers\WRkrn.sys [x]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe;c:\windows\SYSNATIVE\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [x]
S2 Fitbit Connect;Fitbit Connect Service;c:\program files (x86)\Fitbit Connect\FitbitConnectService.exe;c:\program files (x86)\Fitbit Connect\FitbitConnectService.exe [x]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe;c:\windows\SYSNATIVE\Hpservice.exe [x]
S2 WRSVC;WRSVC;c:\program files (x86)\Webroot\WRSA.exe;c:\program files (x86)\Webroot\WRSA.exe [x]
S3 enecir;ENE CIR Receiver;c:\windows\system32\DRIVERS\enecir.sys;c:\windows\SYSNATIVE\DRIVERS\enecir.sys [x]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys;c:\windows\SYSNATIVE\drivers\IntcHdmi.sys [x]
S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys;c:\windows\SYSNATIVE\DRIVERS\NETw5s64.sys [x]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys;c:\windows\SYSNATIVE\DRIVERS\WSDScan.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ    hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2014-12-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-19 19:50]
.
2014-12-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001Core.job
- c:\users\Kathleen\AppData\Local\Google\Update\GoogleUpdate.exe [2010-10-07 13:46]
.
2014-12-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001UA.job
- c:\users\Kathleen\AppData\Local\Google\Update\GoogleUpdate.exe [2010-10-07 13:46]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt1"]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 164760 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt2"]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 164760 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt3"]
@="{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 164760 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt4"]
@="{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 164760 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt5"]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 164760 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt6"]
@="{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 164760 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt7"]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 164760 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\"DropboxExt8"]
@="{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}]
2014-06-24 22:04 164760 ----a-w- c:\users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2009-07-21 610872]
"snp2uvc"="c:\windows\vsnp2uvc.exe" [2009-08-12 662016]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 660360]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-01-03 165912]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-01-03 387608]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-01-03 365592]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-03-23 487424]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"NCPluginUpdater"="c:\program files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" [2014-10-22 21720]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\system32\blank.htm
uInternet Settings,ProxyOverride = <local>
TCP: DhcpNameServer = 24.92.226.11 24.92.226.12
.
.
------- File Associations -------
.
inifile=%SystemRoot%\SysWow64\NOTEPAD.EXE %1
JSEFile="%SystemRoot%\System32\WScript.exe" "%1" %*
txtfile=%SystemRoot%\SysWow64\NOTEPAD.EXE %1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-10 - (no file)
Toolbar-Locked - (no file)
AddRemove-SLABCOMM&10C4&EA60 - c:\program files (x86)\Silabs\MCU\DriverUninstall\DriverUninstaller.exe VCP CP210x Cardinal\SLABCOMM&10C4&EA60
AddRemove-{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE} - c:\program files (x86)\InstallShield Installation Information\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_15_0_0_167_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_15_0_0_167_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}]
@Denied: (A 2) (Everyone)
@="IFlashBroker6"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_15_0_0_167_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_15_0_0_167_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_167.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.15"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_167.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_167.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_167.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}]
@Denied: (A 2) (Everyone)
@="IFlashBroker6"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]
@Denied: (A) (Everyone)
"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]
"Key"="ActionsPane"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows CE Services]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-12-14  13:39:43
ComboFix-quarantined-files.txt  2014-12-14 18:39
ComboFix2.txt  2014-12-14 18:13
.
Pre-Run: 355,403,976,704 bytes free
Post-Run: 354,862,755,840 bytes free
.
- - End Of File - - FA0A2456F77D6A738CA7B1381B92DC88
E8C325877BBA86BD83929B8B5C0E0E4E

 

Attached 3 TDSSKiller Files, not sure if all three were needed

 

FRST Log:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 14-12-2014
Ran by Kathleen (administrator) on IRISHGIRL-PC on 14-12-2014 14:24:24
Running from C:\Users\Kathleen\Desktop
Loaded Profile: Kathleen (Available profiles: Kathleen)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Webroot) C:\Program Files (x86)\Webroot\WRSA.exe
(IDT, Inc.) C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\stacsv64.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Andrea Electronics Corporation) C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe
(LSI Corporation) C:\Program Files\LSI SoftModem\agr64svc.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Juniper Networks) C:\Program Files (x86)\Juniper Networks\Common Files\dsNcService.exe
(Fitbit, Inc.) C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(Intuit) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Intel Corporation) C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Webroot) C:\Program Files (x86)\Webroot\WRSA.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
() C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
(Sonix) C:\Windows\vsnp2uvc.exe
(Microsoft Corporation) C:\Windows\WindowsMobile\wmdc.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
() C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Windows\System32\MsSpellCheckingFacility.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2837288 2011-10-14] (Synaptics Incorporated)
HKLM\...\Run: [SmartMenu] => C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe [610872 2009-07-21] ()
HKLM\...\Run: [snp2uvc] => C:\Windows\vsnp2uvc.exe [662016 2009-08-12] (Sonix)
HKLM\...\Run: [Windows Mobile Device Center] => C:\Windows\WindowsMobile\wmdc.exe [660360 2007-05-31] (Microsoft Corporation)
HKLM\...\Run: [IAAnotif] => C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe [186904 2009-06-04] (Intel Corporation)
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [487424 2010-03-23] (IDT, Inc.)
HKLM-x32\...\Run: [HPCam_Menu] => c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe [218408 2009-02-25] (CyberLink Corp.)
HKLM-x32\...\Run: [WirelessAssistant] => C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [498744 2009-07-23] (Hewlett-Packard)
HKLM-x32\...\Run: [WRSVC] => C:\Program Files (x86)\Webroot\WRSA.exe [770728 2014-12-13] (Webroot)
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-10-21] (Hewlett-Packard)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKLM\...\Policies\Explorer: [NoSetTaskbar] 0
HKLM\...\Policies\Explorer: [NoDeletePrinter] 0
HKLM\...\Policies\Explorer: [NoDFSTab] 0
HKLM\...\Policies\Explorer: [NoChangeStartMenu] 0
HKLM\...\Policies\Explorer: [NoEncryptOnMove] 0
HKLM\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKLM\...\Policies\Explorer: [NoResolveSearch] 0
HKLM\...\Policies\Explorer: [NoHardwareTab] 0
HKLM\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-19\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-19\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-19\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-19\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-19\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-20\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-20\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-20\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-20\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-20\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Run: [Skype] => C:\Program Files (x86)\Skype\\Phone\Skype.exe [20584608 2013-11-14] (Skype Technologies S.A.)
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoDesktopCleanupWizard] 1
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-18\...\Policies\system: [WallpaperStyle] 2
HKU\S-1-5-18\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-18\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoStartMenuSubFolders] 0

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft...=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft...d=ie&ar=msnhome
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft...=ie&ar=iesearch
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM -> DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
SearchScopes: HKLM-x32 -> DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Adobe Acrobat Create PDF Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll (Adobe Systems Incorporated)
BHO: Webroot Vault -> {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -> C:\ProgramData\WRData\pkg\LPBar64.dll (Webroot)
BHO: Webroot Filtering Extension -> {C9C42510-9B41-42c1-9DCD-7282A2D07C61} -> C:\Program Files (x86)\Webroot\WRData\PKG\Vistax64\wrflt.dll (Webroot)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO: Adobe Acrobat Create PDF from Selection -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll (Adobe Systems Incorporated)
BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll (Oracle Corporation)
BHO-x32: Webroot Vault -> {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -> C:\ProgramData\WRData\pkg\LPBar.dll (Webroot)
BHO-x32: Webroot Filtering Extension -> {C9C42510-9B41-42c1-9DCD-7282A2D07C61} -> C:\Program Files (x86)\Webroot\WRData\PKG\Vistax86\wrflt.dll (Webroot)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
Toolbar: HKLM - Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll (Adobe Systems Incorporated)
Toolbar: HKLM - Webroot Toolbar - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\pkg\LPBar64.dll (Webroot)
Handler-x32: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 24.92.226.11 24.92.226.12

FireFox:
========
FF Plugin: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll (Adobe Systems)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll No File
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll No File
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll No File
FF Plugin-x32: @videolan.org/vlc,version=2.1.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll ()
FF Plugin-x32: Adobe Acrobat -> C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Air\nppdf32.dll (Adobe Systems Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin-x32: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll (Adobe Systems)
FF Plugin HKU\S-1-5-21-2690909778-1422621709-574097259-1001: @Google.com/GoogleEarthPlugin -> C:\Users\Kathleen\AppData\Local\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin HKU\S-1-5-21-2690909778-1422621709-574097259-1001: @tools.google.com/Google Update;version=3 -> C:\Users\Kathleen\AppData\Local\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin HKU\S-1-5-21-2690909778-1422621709-574097259-1001: @tools.google.com/Google Update;version=9 -> C:\Users\Kathleen\AppData\Local\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF HKLM-x32\...\Firefox\Extensions: [web2pdfextension@web2pdf.adobedotcom] - C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCFirefoxExtn
FF Extension: Adobe Acrobat - Create PDF - C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCFirefoxExtn [2013-04-24]
FF HKLM-x32\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF Extension: HP Smart Web Printing - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2014-01-23]
FF HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

Chrome:
=======
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.57\PepperFlash\pepflashplayer.dll No File
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.57\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.57\pdf.dll No File
CHR Plugin: (McAfee SiteAdvisor) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.60.126.1_0\McChPlg.dll (McAfee, Inc.)
CHR Plugin: (Norton Confidential) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.5.11.8_0\npcoplgn.dll (Symantec Corporation)
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.140.8) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeploytk.dll No File
CHR Plugin: (Java™ Platform SE 6 U17) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll No File
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll No File
CHR Plugin: (McAfee Security Scanner +) - C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMss.dll No File
CHR Plugin: (McAfee SiteAdvisor) - C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll No File
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll No File
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Google Earth Plugin) - C:\Users\Kathleen\AppData\Local\Google\Google Earth\plugin\npgeplugin.dll (Google)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll No File
CHR Profile: C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (YouTube) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-11-11]
CHR Extension: (Google Search) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-11-11]
CHR Extension: (SiteAdvisor) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho [2012-11-11]
CHR Extension: (Norton Identity Protection) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk [2012-11-11]
CHR Extension: (Gmail) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-11-11]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AESTFilters; C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [89600 2009-03-02] (Andrea Electronics Corporation)
R2 Fitbit Connect; C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [1436192 2014-05-19] (Fitbit, Inc.)
S3 GoogleDesktopManager-051210-111108; C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [30192 2010-08-30] (Google)
S3 HP DS Service; C:\Program Files (x86)\HP\HPBDSService\HPBDSService.exe [13824 2011-10-17] (Hewlett-Packard Company) [File not signed]
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2013-11-04] (Hewlett-Packard Company) [File not signed]
R2 HPSLPSVC; C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL [1039360 2010-10-22] (Hewlett-Packard Co.) [File not signed]
R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [50688 2011-04-13] (Hewlett-Packard) [File not signed]
R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [66048 2011-04-13] (Hewlett-Packard) [File not signed]
R2 QBCFMonitorService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [45056 2011-12-22] (Intuit) [File not signed]
S3 QBFCService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [61440 2008-11-18] (Intuit Inc.) [File not signed]
R2 STacSV; C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe [247808 2010-03-23] (IDT, Inc.)
R2 WRSVC; C:\Program Files (x86)\Webroot\WRSA.exe [770728 2014-12-13] (Webroot)
S2 googleupdate; C:\Windows\GAjLWBqvCWIRoNT.exe [X]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
S3 HP8207_8307; C:\Windows\System32\DRIVERS\HP8207_8307.sys [15360 2010-02-04] (Windows ® Win 7 DDK provider)
S3 iscFlash; C:\SwSetup\sp46590\iscflashx64.sys [23344 2009-08-26] (Insyde Software) [File not signed]
R3 SNP2UVC; C:\Windows\System32\DRIVERS\snp2uvc.sys [3530624 2009-05-20] ()
R0 WRkrn; C:\Windows\System32\drivers\WRkrn.sys [114176 2014-12-13] (Webroot)
S3 catchme; \??\C:\ComboFix\catchme.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-14 13:59 - 2014-12-14 13:59 - 00000000 ____D () C:\Users\Kathleen\Desktop\FRST-OlderVersion
2014-12-14 13:45 - 2014-12-14 13:46 - 04187592 _____ (Kaspersky Lab ZAO) C:\Users\Kathleen\Desktop\tdsskiller.exe
2014-12-14 13:39 - 2014-12-14 13:39 - 00027985 _____ () C:\ComboFix.txt
2014-12-14 13:18 - 2014-12-14 13:18 - 05601641 ____R (Swearware) C:\Users\Kathleen\Desktop\ComboFix.exe
2014-12-14 13:17 - 2014-12-14 13:17 - 05601641 _____ (Swearware) C:\Users\Kathleen\Downloads\ComboFix (1).exe
2014-12-14 13:01 - 2011-06-26 01:45 - 00256000 _____ () C:\Windows\PEV.exe
2014-12-14 13:01 - 2010-11-07 12:20 - 00208896 _____ () C:\Windows\MBR.exe
2014-12-14 13:01 - 2009-04-19 23:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe
2014-12-14 13:01 - 2000-08-30 19:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe
2014-12-14 13:01 - 2000-08-30 19:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe
2014-12-14 13:01 - 2000-08-30 19:00 - 00098816 _____ () C:\Windows\sed.exe
2014-12-14 13:01 - 2000-08-30 19:00 - 00080412 _____ () C:\Windows\grep.exe
2014-12-14 13:01 - 2000-08-30 19:00 - 00068096 _____ () C:\Windows\zip.exe
2014-12-14 13:00 - 2014-12-14 13:39 - 00000000 ____D () C:\Qoobox
2014-12-14 13:00 - 2014-12-14 13:11 - 00000000 ____D () C:\Windows\erdnt
2014-12-13 10:35 - 2014-12-13 10:38 - 00045491 _____ () C:\Users\Kathleen\Desktop\Addition.txt
2014-12-13 10:13 - 2014-12-13 10:13 - 00000512 _____ () C:\Users\Kathleen\Desktop\MBR.dat
2014-12-13 10:10 - 2014-12-14 14:25 - 00025670 _____ () C:\Users\Kathleen\Desktop\FRST.txt
2014-12-13 09:24 - 2014-12-14 14:24 - 00000000 ____D () C:\FRST
2014-12-13 09:24 - 2014-12-14 13:59 - 02119680 _____ (Farbar) C:\Users\Kathleen\Desktop\FRST64.exe
2014-12-13 08:34 - 2014-12-13 08:34 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-09 22:25 - 2014-10-17 21:05 - 04121600 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-12-09 22:25 - 2014-10-17 20:33 - 03209728 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-12-09 22:25 - 2014-07-06 21:06 - 00206848 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2014-12-09 22:25 - 2014-07-06 21:06 - 00055808 _____ (Microsoft Corporation) C:\Windows\system32\rrinstaller.exe
2014-12-09 22:25 - 2014-07-06 21:06 - 00024576 _____ (Microsoft Corporation) C:\Windows\system32\mfpmp.exe
2014-12-09 22:25 - 2014-07-06 21:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\mferror.dll
2014-12-09 22:25 - 2014-07-06 20:40 - 00103424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfps.dll
2014-12-09 22:25 - 2014-07-06 20:39 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rrinstaller.exe
2014-12-09 22:25 - 2014-07-06 20:39 - 00023040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfpmp.exe
2014-12-09 22:25 - 2014-07-06 20:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mferror.dll
2014-12-09 20:32 - 2014-11-26 20:43 - 00389296 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-12-09 20:32 - 2014-11-26 20:10 - 00342200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-12-09 20:32 - 2014-11-21 22:06 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-12-09 20:32 - 2014-11-21 22:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-12-09 20:32 - 2014-11-21 21:50 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-12-09 20:32 - 2014-11-21 21:50 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-12-09 20:32 - 2014-11-21 21:49 - 02885120 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-12-09 20:32 - 2014-11-21 21:49 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-12-09 20:32 - 2014-11-21 21:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-12-09 20:32 - 2014-11-21 21:41 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-12-09 20:32 - 2014-11-21 21:40 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-12-09 20:32 - 2014-11-21 21:37 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-12-09 20:32 - 2014-11-21 21:35 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-12-09 20:32 - 2014-11-21 21:35 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-12-09 20:32 - 2014-11-21 21:34 - 06039552 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-12-09 20:32 - 2014-11-21 21:34 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-12-09 20:32 - 2014-11-21 21:26 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-12-09 20:32 - 2014-11-21 21:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-12-09 20:32 - 2014-11-21 21:22 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-12-09 20:32 - 2014-11-21 21:20 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-12-09 20:32 - 2014-11-21 21:14 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-12-09 20:32 - 2014-11-21 21:09 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-12-09 20:32 - 2014-11-21 21:08 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-12-09 20:32 - 2014-11-21 21:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-12-09 20:32 - 2014-11-21 21:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-12-09 20:32 - 2014-11-21 21:06 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-12-09 20:32 - 2014-11-21 21:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-12-09 20:32 - 2014-11-21 21:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-12-09 20:32 - 2014-11-21 21:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-12-09 20:32 - 2014-11-21 20:59 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-12-09 20:32 - 2014-11-21 20:58 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-12-09 20:32 - 2014-11-21 20:56 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-12-09 20:32 - 2014-11-21 20:55 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-12-09 20:32 - 2014-11-21 20:54 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-12-09 20:32 - 2014-11-21 20:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-12-09 20:32 - 2014-11-21 20:49 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-12-09 20:32 - 2014-11-21 20:47 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-12-09 20:32 - 2014-11-21 20:46 - 02125312 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-12-09 20:32 - 2014-11-21 20:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-12-09 20:32 - 2014-11-21 20:43 - 14412800 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-12-09 20:32 - 2014-11-21 20:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-12-09 20:32 - 2014-11-21 20:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-12-09 20:32 - 2014-11-21 20:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-12-09 20:32 - 2014-11-21 20:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-12-09 20:32 - 2014-11-21 20:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-12-09 20:32 - 2014-11-21 20:28 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-12-09 20:32 - 2014-11-21 20:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-12-09 20:32 - 2014-11-21 20:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-12-09 20:32 - 2014-11-21 20:21 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-12-09 20:32 - 2014-11-21 20:15 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-12-09 20:32 - 2014-11-21 20:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-12-09 20:32 - 2014-11-21 20:03 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-12-09 20:32 - 2014-11-21 20:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-12-09 20:32 - 2014-11-21 19:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-12-09 20:32 - 2014-11-21 19:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-12-09 20:32 - 2014-11-10 22:09 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-12-09 20:32 - 2014-11-10 21:44 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2014-12-09 20:31 - 2014-12-03 21:50 - 00830976 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-09 20:31 - 2014-12-03 21:50 - 00741376 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-09 20:31 - 2014-12-03 21:50 - 00413184 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-09 20:31 - 2014-12-03 21:50 - 00396800 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-09 20:31 - 2014-12-03 21:50 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-09 20:31 - 2014-12-03 21:50 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-09 20:31 - 2014-12-03 21:44 - 01083392 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-09 20:31 - 2014-12-01 18:28 - 01232040 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2014-12-09 20:31 - 2014-11-21 22:13 - 25059840 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-12-09 20:28 - 2014-11-10 20:46 - 00119296 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tdx.sys
2014-12-09 20:28 - 2014-10-29 21:03 - 00165888 _____ (Microsoft Corporation) C:\Windows\system32\charmap.exe
2014-12-09 20:28 - 2014-10-29 20:45 - 00155136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\charmap.exe
2014-12-09 20:28 - 2014-10-02 21:12 - 02020352 _____ (Microsoft Corporation) C:\Windows\system32\WsmSvc.dll
2014-12-09 20:28 - 2014-10-02 21:12 - 00346624 _____ (Microsoft Corporation) C:\Windows\system32\WSManMigrationPlugin.dll
2014-12-09 20:28 - 2014-10-02 21:12 - 00310272 _____ (Microsoft Corporation) C:\Windows\system32\WsmWmiPl.dll
2014-12-09 20:28 - 2014-10-02 21:12 - 00181248 _____ (Microsoft Corporation) C:\Windows\system32\WsmAuto.dll
2014-12-09 20:28 - 2014-10-02 21:11 - 00266240 _____ (Microsoft Corporation) C:\Windows\system32\WSManHTTPConfig.exe
2014-12-09 20:28 - 2014-10-02 20:45 - 01177088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmSvc.dll
2014-12-09 20:28 - 2014-10-02 20:45 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManMigrationPlugin.dll
2014-12-09 20:28 - 2014-10-02 20:45 - 00214016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmWmiPl.dll
2014-12-09 20:28 - 2014-10-02 20:45 - 00145920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmAuto.dll
2014-12-09 20:28 - 2014-10-02 20:44 - 00198656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManHTTPConfig.exe
2014-12-09 20:24 - 2014-11-07 22:16 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-12-09 20:24 - 2014-11-07 21:45 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2014-12-08 15:43 - 2014-12-08 21:09 - 00000000 ____D () C:\ProgramData\SecTaskMan
2014-12-08 15:43 - 2014-12-08 15:43 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Security Task Manager
2014-12-08 15:43 - 2014-12-08 15:43 - 00000000 ____D () C:\Program Files (x86)\Security Task Manager
2014-11-20 05:19 - 2014-11-20 05:19 - 00002693 _____ () C:\Users\Kathleen\Desktop\Microsoft Office Outlook 2007.lnk
2014-11-20 05:14 - 2014-12-14 14:09 - 00012428 _____ () C:\Windows\PFRO.log
2014-11-18 22:24 - 2014-11-10 22:08 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-11-18 22:24 - 2014-11-10 22:08 - 00241152 _____ (Microsoft Corporation) C:\Windows\system32\pku2u.dll
2014-11-18 22:24 - 2014-11-10 21:44 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2014-11-18 22:24 - 2014-11-10 21:44 - 00186880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\pku2u.dll

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-14 14:17 - 2009-07-13 23:45 - 00026192 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-14 14:17 - 2009-07-13 23:45 - 00026192 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-14 14:14 - 2009-08-23 03:33 - 01383011 _____ () C:\Windows\WindowsUpdate.log
2014-12-14 14:11 - 2010-11-08 22:38 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\CrashDumps
2014-12-14 14:09 - 2014-11-11 13:29 - 00001232 _____ () C:\Windows\setupact.log
2014-12-14 14:09 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-14 14:07 - 2014-11-06 11:48 - 00000000 ____D () C:\ProgramData\WRData
2014-12-14 13:36 - 2009-07-13 21:34 - 00000215 _____ () C:\Windows\system.ini
2014-12-14 13:13 - 2009-07-13 22:20 - 00000000 __RHD () C:\Users\Default
2014-12-14 13:01 - 2009-11-12 14:16 - 00003954 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{4FA54E6A-DEAF-4871-9C4E-4284CD04E9A8}
2014-12-14 12:41 - 2012-04-19 12:38 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-12-14 12:41 - 2010-10-06 19:08 - 00000920 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001UA.job
2014-12-14 12:41 - 2010-10-06 19:08 - 00000868 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001Core.job
2014-12-14 04:21 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2014-12-13 08:43 - 2014-11-06 11:48 - 00153256 _____ (Webroot) C:\Windows\SysWOW64\WRusr.dll
2014-12-13 08:43 - 2014-11-06 11:48 - 00114176 _____ (Webroot) C:\Windows\system32\Drivers\WRkrn.sys
2014-12-13 08:43 - 2014-11-06 11:48 - 00103816 _____ (Webroot) C:\Windows\system32\WRusr.dll
2014-12-13 08:34 - 2014-05-09 20:40 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-13 08:34 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-12-13 08:34 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\AppCompat
2014-12-09 22:30 - 2013-08-14 21:02 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-09 22:27 - 2009-10-27 18:28 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-12-08 22:30 - 2013-01-12 08:19 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\TechSmith
2014-12-08 16:30 - 2009-08-09 02:04 - 00000000 ____D () C:\Program Files (x86)\Windows Live
2014-12-08 14:57 - 2009-11-04 07:08 - 00000000 ____D () C:\Users\Kathleen\Tracing
2014-11-20 05:42 - 2010-02-11 20:19 - 00000000 ____D () C:\Users\Kathleen\AppData\Roaming\Skype

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-12-14 04:08

==================== End Of Log ============================

 

Addition Log:

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 14-12-2014
Ran by Kathleen at 2014-12-14 14:25:36
Running from C:\Users\Kathleen\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Webroot SecureAnywhere (Enabled - Up to date) {66A6FE14-08CB-F415-3742-517201416109}
AS: Webroot SecureAnywhere (Enabled - Up to date) {DDC71FF0-2EF1-FB9B-0DF2-6A007AC62BB4}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

64 Bit HP CIO Components Installer (Version: 8.2.4 - Hewlett-Packard) Hidden
6500_E709_eDocs (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
6500_E709_Help (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
6500_E709n (x32 Version: 140.0.000.000 - Hewlett-Packard) Hidden
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
AD_Install (x32 Version: 1.00.0000 - HP) Hidden
Adobe Acrobat XI Standard (HKLM-x32\...\{AC76BA86-1033-FFFF-BA7E-000000000006}) (Version: 11.0.09 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9130 - Adobe Systems Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Akamai NetSession Interface (HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Akamai) (Version:  - Akamai Technologies, Inc)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
bpd_scan (x32 Version: 3.00.0000 - Hewlett-Packard) Hidden
BPDSoftware (x32 Version: 140.0.000.000 - Hewlett-Packard) Hidden
BPDSoftware_Ini (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
BufferChm (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
CaddieSync Express 1.5.14 (HKLM-x32\...\CaddieSync Express) (Version: 1.5.14 - SkyHawke Technologies)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 6.0.3101 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
DocMgr (x32 Version: 140.0.65.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 140.0.100.000 - Hewlett-Packard) Hidden
Dropbox (HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
ENE CIR Receiver Driver (HKLM\...\FFE7D41DF3C645075BB149E21988B63996C34187) (Version: 2.7.4.0 - ENE)
Enterprise (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden
erLT (x32 Version: 1.20.0137 - Logitech, Inc.) Hidden
Fax (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
Fitbit Connect (HKLM-x32\...\{D3CD091B-296B-48E9-9F0F-E9FE53E02E41}) (Version: 1.0.3.5511 - Fitbit Inc.)
Google Desktop (HKLM-x32\...\Google Desktop) (Version: 5.9.1005.12335 - Google)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
GPBaseService2 (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{85A42FF0-F0D0-44A3-B226-C124D6E8B1D5}) (Version: 4.0.3.1 - Hewlett-Packard)
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.3.12286.3436 - Hewlett-Packard)
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.0.71 - WildTangent)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP LaserJet 200 color MFP M276 (HKLM-x32\...\{CC38C23C-7824-4DBB-AC73-997CD0BBFEC7}) (Version: 5.0.12201.1116 - Hewlett-Packard)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 3.0.3123 - Hewlett-Packard)
HP MediaSmart Internet TV (HKLM-x32\...\InstallShield_{E553760D-D7F7-48BF-BD8B-C7E23BA04CB5}) (Version: 3.0.1916 - Hewlett-Packard)
HP MediaSmart Live TV (HKLM-x32\...\InstallShield_{67626E09-5366-4480-8F1E-93FADF50CA15}) (Version: 3.0.1924 - Hewlett-Packard)
HP MediaSmart Movie Themes (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 3.0.3102 - Hewlett-Packard)
HP MediaSmart Music/Photo/Video (HKLM-x32\...\InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}) (Version: 3.0.3123 - Hewlett-Packard)
HP MediaSmart SlingPlayer (HKLM-x32\...\{90F6051D-A69F-4159-9203-7E20430E1056}) (Version: 2.1.1.60 - Sling Media, Inc.)
HP MediaSmart SmartMenu (HKLM\...\{88E60521-1E4E-4785-B9F1-1798A4BD0C30}) (Version: 3.0.30.1 - Hewlett-Packard)
HP MediaSmart Software Notebook Demo (HKLM-x32\...\{82A213BD-B6AA-4281-A2D3-59D51893CC56}) (Version: 1.00.0000 - Hewlett-Packard)
HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.0.1913 - Hewlett-Packard)
HP Mouse Suite (HKLM-x32\...\{2DFA6BF1-1AA1-43A3-B18D-64C9760BFF2F}) (Version: 1.1.1 - Hewlett-Packard)
HP Officejet 6500 E709 Series (HKLM\...\{58D79E62-CFC8-4331-8469-3A1B16E1769C}) (Version: 14.0 - HP)
HP Quick Launch Buttons (HKLM-x32\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.12.1 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F3B912F5-EB57-45AA-B3D1-EB532BCF6EF8}) (Version: 1.2.3220.3079 - Hewlett-Packard)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HP User Guides 0154 (HKLM-x32\...\{B51605BF-6326-4553-AE96-6D7F1813D5F5}) (Version: 1.01.0001 - Hewlett-Packard)
HP Wireless Assistant (HKLM-x32\...\{54CC7901-804D-4155-B353-21F0CC9112AB}) (Version: 3.50.9.1 - Hewlett-Packard)
hpbDSService (x32 Version: 002.002.07399 - Hewlett-Packard) Hidden
hpbM276DSService (x32 Version: 001.001.05874 - Hewlett-Packard) Hidden
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPDXP (x32 Version: 3.0.26.8 - HP) Hidden
HPLaserJet200color-MFPM276_HelpLearnCenter_SI (HKLM-x32\...\{0F044C7A-6EE1-4F03-90AC-329AAF2FCF12}) (Version: 1.01.0000 - Hewlett-Packard)
HPLJDXPHelper (x32 Version: 020.021.004 - HP) Hidden
HPLJUTCore (x32 Version: 004.005.0001 - HP) Hidden
HPLJUTM276 (x32 Version: 3.00.0003 - HP) Hidden
hppFaxDrvM276 (x32 Version: 003.000.00002 - Hewlett-Packard) Hidden
hppLaserJetService (x32 Version: 009.027.00856 - Hewlett-Packard) Hidden
hppM276LaserJetService (x32 Version: 001.019.00639 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
hppSendFaxM276 (x32 Version: 003.000.00002 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
hpStatusAlerts (x32 Version: 050.037.00142 - Hewlett Packard) Hidden
hpStatusAlertsM276 (x32 Version: 050.034.00131 - Hewlett-Packard) Hidden
iCloud (HKLM\...\{6096C0CC-7E19-4355-87F0-627EC5AA146D}) (Version: 4.0.3.56 - Apple Inc.)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6230.0 - IDT)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1883 - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
iscsicli (HKLM\...\{f48a0c57-7c48-461c-9957-ab255ddc986e}.sdb) (Version:  - )
iTalk Sync 1.0 (HKLM-x32\...\iTalk Sync) (Version: 1.0 116 - Griffin Technology)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Juniper Networks Cache Cleaner 6.4.0 (HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Juniper_Networks_Cache_Cleaner 6.4.0) (Version: 6.4.0.14343 - Juniper Networks)
Juniper Networks Network Connect 6.4.0 (HKLM-x32\...\Juniper Network Connect 6.4.0) (Version: 6.4.0.14343 - Juniper Networks)
Juniper Networks Setup Client (HKU\S-1-5-21-2690909778-1422621709-574097259-1001\...\Juniper_Setup_Client) (Version: 2.0.0.3217 - Juniper Networks)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.1913 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.1913 - CyberLink Corp.) Hidden
LJDXPHelperUI (x32 Version: 020.021.004 - HP) Hidden
LSI HDA Modem (HKLM\...\LSI Soft Modem) (Version: 2.1.94 - LSI Corporation)
MarketResearch (x32 Version: 140.0.214.000 - Hewlett-Packard) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-001A-0000-0000-0000000FF1CE}_OUTLOOKR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Outlook 2007 (HKLM-x32\...\OUTLOOKR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM-x32\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
MobileMe Control Panel (HKLM\...\{6DD01FF3-63CE-436B-96DB-61363EAA4EB8}) (Version: 3.1.8.0 - Apple Inc.)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Network64 (Version: 140.0.215.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 14.0 (HKLM\...\HPOCR) (Version: 14.0 - HP)
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.3101 - CyberLink Corp.)
Power2Go (x32 Version: 6.0.3101 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.3101 - CyberLink Corp.)
PowerDirector (x32 Version: 7.0.3101 - CyberLink Corp.) Hidden
PowerRecover (x32 Version: 5.5.1923 - CyberLink Corp.) Hidden
ProductContext (x32 Version: 140.0.000.000 - Hewlett-Packard) Hidden
QLBCASL (x32 Version: 6.40.17.2 - Hewlett-Packard) Hidden
QuickBooks (x32 Version: 19.0.4014.705 - Intuit Inc.) Hidden
QuickBooks Pro 2009 (HKLM-x32\...\{9A2F0810-3622-4E86-9072-973FBE1679C5}) (Version: 19.0.4014.705 - Intuit Inc.)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0007 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7100.30094 - Realtek Semiconductor Corp.)
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Scan (x32 Version: 140.0.167.000 - Hewlett-Packard) Hidden
Security Task Manager 1.8g (HKLM-x32\...\Security Task Manager) (Version: 1.8g - Neuber Software)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Silicon Laboratories CP210x USB to UART Bridge (Driver Removal) (HKLM-x32\...\SLABCOMM&10C4&EA60) (Version:  - Silicon Laboratories)
SkyCaddie Desktop (HKLM-x32\...\SkyCaddieDesktop) (Version:  - SkyHawke Technologies)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
SmartWebPrinting (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 140.0.214.000 - Hewlett-Packard) Hidden
Status (x32 Version: 140.0.256.000 - Hewlett-Packard) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
Toolbox (x32 Version: 140.0.428.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
TWC Customer Controls (HKLM-x32\...\{A2E5F2AA-2996-41EA-BCCD-9FD0476A5326}) (Version: 11 - SupportSoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-001A-0000-0000-0000000FF1CE}_OUTLOOKR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WebReg (x32 Version: 140.0.213.017 - Hewlett-Packard) Hidden
Webroot SecureAnywhere (HKLM-x32\...\WRUNINST) (Version: 8.0.6.28 - Webroot)
WildTangent Games App (HP Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.5.25 - WildTangent)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Mobile Device Center (HKLM\...\{626672CD-BFCF-49A9-AEFE-AB0FED3BFC5B}) (Version: 6.1.6965.0 - Microsoft Corporation)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Kathleen\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Kathleen\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Kathleen\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2690909778-1422621709-574097259-1001_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Kathleen\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)

==================== Restore Points  =========================

08-12-2014 20:56:35 Move file to quarantine: COM Surrogate
08-12-2014 21:01:52 Move file to quarantine: COM Surrogate
08-12-2014 21:03:03 Move file to quarantine: Adobe PDF Toolbar for Internet Explorer
08-12-2014 21:03:34 Move file to quarantine: Microsoft® Windows Live ID Login Helper
08-12-2014 21:04:12 Uninstall "Windows Live Messenger Companion Core"
08-12-2014 21:04:34 Move file to quarantine: Adobe PDF Toolbar for Internet Explorer
08-12-2014 21:05:51 Uninstall "Microsoft Office OneNote Quick Launcher"
08-12-2014 21:28:47 Windows Live Essentials
08-12-2014 21:29:12 WLSetup
10-12-2014 03:24:09 Windows Update
14-12-2014 08:00:39 Windows Update
14-12-2014 13:32:42 1st Restore Point 12.14.14

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2009-11-01 07:34 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {01C873F3-34D2-4DED-A8E5-189D1D9F248D} - System32\Tasks\{38081F87-EE5D-4296-A3B9-64EC719AB193} => pcalua.exe -a "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktopSetup.exe" -c -uninstall
Task: {486D2DD9-65A6-48B0-ADF3-59F3E94DEDCC} - System32\Tasks\{57E1329B-A865-4E79-83CE-C8A79708253B} => pcalua.exe -a "C:\Users\Kathleen\AppData\Local\Temp\HP Support Assistant\15152\CPE_RDV_ALERT_hpu_001_007.exe" -d "C:\Users\Kathleen\AppData\Local\Temp\HP Support Assistant\15152"
Task: {AF8DF323-110A-43EA-A834-1BB740BCB8F5} - System32\Tasks\{DBE56DFE-ADA4-4964-8B26-C96228A82E89} => C:\Program Files (x86)\Skype\Phone\Skype.exe [2013-11-14] (Skype Technologies S.A.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001Core.job => C:\Users\Kathleen\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2690909778-1422621709-574097259-1001UA.job => C:\Users\Kathleen\AppData\Local\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2009-07-21 12:34 - 2009-07-21 12:34 - 00610872 _____ () C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
2009-07-01 17:44 - 2009-07-01 17:44 - 00632888 _____ () C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
2014-01-20 13:17 - 2014-01-20 13:17 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-10-11 13:05 - 2014-10-11 13:05 - 01044776 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2009-02-26 13:46 - 2009-02-26 13:46 - 00064344 _____ () C:\Program Files (x86)\Microsoft Office\Office12\ADDINS\ColleagueImport.dll
2013-12-21 01:04 - 2013-12-21 01:04 - 03989888 _____ () C:\Program Files (x86)\Adobe\Acrobat 11.0\PDFMaker\Common\AdobePDFMakerX.dll
2011-06-22 11:46 - 2011-06-22 11:46 - 00434016 _____ () C:\Program Files (x86)\Microsoft Office\Office12\ADDINS\UmOutlookAddin.dll
2011-05-26 20:18 - 2011-05-26 20:18 - 00136536 _____ () C:\Program Files (x86)\Microsoft Office\Office12\OUTLCTL.DLL
2013-07-10 17:07 - 2013-07-10 17:07 - 00756888 _____ () C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSPTLS.DLL

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\Users\Kathleen\Desktop\13TTNU001.1 Check Stub.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Kathleen\Documents\Nationwide Release Letter.tiff:3or4kl4x13tuuug3Byamue2s4b

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\63991007.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\63991007.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SprtListen => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SprtListenPush => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SupportSoft RemoteAssist => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Wdf01000.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRkrn => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRSVC => ""="Service"

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

HKU\.DEFAULT\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-21-2690909778-1422621709-574097259-1001\Software\Classes\exefile: "%1" %* <===== ATTENTION!

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

========================= Accounts: ==========================

Administrator (S-1-5-21-2690909778-1422621709-574097259-500 - Administrator - Disabled)
Guest (S-1-5-21-2690909778-1422621709-574097259-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2690909778-1422621709-574097259-1002 - Limited - Enabled)
Kathleen (S-1-5-21-2690909778-1422621709-574097259-1001 - Administrator - Enabled) => C:\Users\Kathleen

==================== Faulty Device Manager Devices =============

Name: Officejet 6500 E709n
Description: Officejet 6500 E709n
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: HP LaserJet 200 colorMFP M276nw
Description: HP LaserJet 200 colorMFP M276nw
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: HP LaserJet 200 colorMFP M276nw
Description: HP LaserJet 200 colorMFP M276nw
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: HP LaserJet Professional P 1102w
Description: HP LaserJet Professional P 1102w
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Officejet 7110 series
Description: Officejet 7110 series
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: HP LaserJet Professional P 1102w
Description: HP LaserJet Professional P 1102w
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Officejet 6600
Description: Officejet 6600
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Officejet 6500 E709n
Description: Officejet 6500 E709n
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Photosmart Plus B210 series
Description: Photosmart Plus B210 series
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Officejet 6500 E709n
Description: Officejet 6500 E709n
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Officejet 6500 E709n
Description: Officejet 6500 E709n
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Officejet 6500 E709n
Description: Officejet 6500 E709n
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Officejet 6500 E709n
Description: Officejet 6500 E709n
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

==================== Event log errors: =========================

Application errors:
==================
Error: (12/14/2014 02:11:48 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4c8073ec
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0x11b8
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3

Error: (12/14/2014 02:11:13 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4c8073ec
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0x12f0
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3

Error: (12/14/2014 01:56:17 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4c8073ec
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0xe18
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3

Error: (12/14/2014 01:55:43 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4c8073ec
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0xf94
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3

Error: (12/14/2014 00:46:38 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4c8073ec
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0xb88
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3

Error: (12/14/2014 00:46:03 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4c8073ec
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0x1210
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3

Error: (12/14/2014 08:18:53 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program iexplore.exe version 11.0.9600.17496 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: d74

Start Time: 01d017a0379087e5

Termination Time: 16

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id: b8d5781b-8393-11e4-826b-965f04839491

Error: (12/14/2014 08:17:57 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4c8073ec
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0x1d60
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3

Error: (12/14/2014 08:17:20 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4c8073ec
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0x1218
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3

Error: (12/14/2014 04:16:15 AM) (Source: SideBySide) (EventID: 63) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

System errors:
=============
Error: (12/14/2014 02:11:48 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {D3F6D4DB-A482-4648-8DBB-3565EBCB7A6B}

Error: (12/14/2014 02:10:56 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (12/14/2014 02:10:52 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (12/14/2014 02:09:50 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Google Update Service service failed to start due to the following error:
%%2

Error: (12/14/2014 01:56:16 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {D3F6D4DB-A482-4648-8DBB-3565EBCB7A6B}

Error: (12/14/2014 01:51:32 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (12/14/2014 01:51:31 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (12/14/2014 01:50:28 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Google Update Service service failed to start due to the following error:
%%2

Error: (12/14/2014 01:36:55 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (12/14/2014 01:33:18 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Microsoft Office Sessions:
=========================
Error: (08/17/2014 03:09:06 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 149 seconds with 120 seconds of active time.  This session ended with a crash.

Error: (06/19/2014 09:27:28 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 723 seconds with 420 seconds of active time.  This session ended with a crash.

Error: (03/02/2014 02:57:47 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 319 seconds with 240 seconds of active time.  This session ended with a crash.

Error: (11/24/2013 05:04:13 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 10572 seconds with 6060 seconds of active time.  This session ended with a crash.

Error: (09/05/2013 10:33:53 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 4 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (03/11/2012 03:22:34 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 1 seconds with 0 seconds of active time.  This session ended with a crash.

CodeIntegrity Errors:
===================================
  Date: 2014-12-14 13:10:42.628
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-12-14 13:10:42.565
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

==================== Memory info ===========================

Processor: Intel® Core™2 Duo CPU T6600 @ 2.20GHz
Percentage of memory in use: 37%
Total physical RAM: 3999.19 MB
Available physical RAM: 2498.89 MB
Total Pagefile: 7996.55 MB
Available Pagefile: 6403.77 MB
Total Virtual: 8192 MB
Available Virtual: 8191.85 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:452.84 GB) (Free:330.53 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: (RECOVERY) (Fixed) (Total:12.72 GB) (Free:2.14 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 2169E425)
Partition 1: (Active) - (Size=199 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=452.8 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=12.7 GB) - (Type=07 NTFS)

==================== End Of Log ============================

 

Attached Files



#4 LiquidTension

LiquidTension

    SuperMember

  • Retired Classroom Teacher
  • 2,566 posts

Posted 14 December 2014 - 01:50 PM

Hi Kathleen, 
 
Thank you for the logs. 
Please do the following. 
 
STEP 1
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Script

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    start
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    HKU\S-1-5-21-2690909778-1422621709-574097259-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    S2 googleupdate; C:\Windows\GAjLWBqvCWIRoNT.exe [X]
    C:\Windows\GAjLWBqvCWIRoNT.exe
    AlternateDataStreams: C:\Users\Kathleen\Desktop\13TTNU001.1 Check Stub.jpeg:3or4kl4x13tuuug3Byamue2s4b
    AlternateDataStreams: C:\Users\Kathleen\Documents\Nationwide Release Letter.tiff:3or4kl4x13tuuug3Byamue2s4b
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\63991007.sys => ""="Driver"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\63991007.sys => ""="Driver"
    CMD: ipconfig /flushdns
    EmptyTemp:
    end
  • Click FileSave As and type fixlist.txt as the File Name
  • Important: The file must be saved in the same location as FRST64.exe. 

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Fix.
  • A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
     

STEP 2
b8zkrsY.png Browser Reset
 
Instructions on how to backup your Favourites/Bookmarks and other data can be found below.

Proceed with the reset once done.

STEP 3
BY4dvz9.png AdwCleaner

  • Please download AdwCleaner and save the file to your Desktop.
  • Right-Click AdwCleaner.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts. 
  • Click Scan
  • Upon completion, click Report. A log (AdwCleaner[R0].txt) will open. Briefly check the log for anything you know to be legitimate. 
  • Ensure anything you know to be legitimate does not have a checkmark, and click Clean
  • Follow the prompts and allow your computer to reboot
  • After rebooting, a log (AdwCleaner[S0].txt) will open. Copy the contents of the log and paste in your next reply.

-- File and folder backups are made for anything removed using this tool. Should a legitimate file or folder be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the entry. Please do not overly concern yourself with the contents of AdwCleaner[R0].txt.
 

STEP 4
E3feWj5.png Junkware Removal Tool (JRT)

  • Please download Junkware Removal Tool and save the file to your Desktop.
  • Note: If you unchecked any items in AdwCleaner, please backup the associated folders/files before running JRT.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Right-Click JRT.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts and allow the scan to run uninterrupted. 
  • Upon completion, a log (JRT.txt) will open on your desktop.
  • Re-enable your anti-virus software.
  • Copy the contents of JRT.txt and paste in your next reply.
     

STEP 5
mlEX1wH.png RogueKiller

  • Please download RogueKiller (x64) and save the file to your Desktop.
  • Close any running programmes.
  • Right-Click RogueKiller.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Allow the Prescan to complete. Upon completion, a window will open. Click Accept.
  • A browser window may open. Close the browser window.
  • Click jpgUwzp.png. Upon completion, click phPvmc6.png.
  • Close the programme. Do not fix anything!
  • A log (RKreport.txt) will be open. Copy the contents of the log and paste in your next reply.
     

======================================================

STEP 6
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • Fixlog.txt
  • Did your browsers reset OK?
  • AdwCleaner[S0].txt
  • JRT.txt
  • RKreport.txt

50QfLth.png

 

Would you like to help others with malware removal? Join our Classroom and learn how!


#5 LiquidTension

LiquidTension

    SuperMember

  • Retired Classroom Teacher
  • 2,566 posts

Posted 19 December 2014 - 12:48 AM

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic

50QfLth.png

 

Would you like to help others with malware removal? Join our Classroom and learn how!

Related Topics



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users