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Laptop Wants To Delete Everything [Closed]


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3 replies to this topic

#1 P:aul

P:aul

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Posted 26 November 2014 - 04:28 PM

Hi,
When I click on IE, My Computer, Files or Folders, Skype etc, a box opens asking if I want to delete the file, folder, icon to the recycle bin. I just want to open the item not delete it. When I open a word or excel file the contents start deleting automatically as if the delete button is stuck.
 
I have removed and cleaned all keyboard buttons to make sure they weren't sticking. I have run Windows Defender, AVG Business Ed, Spy Hunter, Checked for bad Sectors, Defragged. I have no clue what to try and hope you can help.
 
I have attached the following scans as directed for your perusal: Aswmbr, Farbar and Addition.
No fixes have been applied.
Hoping this meets you well.
Paul

Attached Files


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#2 ken545

ken545

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Posted 30 November 2014 - 12:25 PM

:welcome:

 

Lets clean you up some as I see some bogus things installed . Run these in order and post the logs from each one

 

 

-AdwCleaner-by Xplode
 
Click on this link to download : ADWCleaner
Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop.
 
Do not click on any links in the top Advertisment.
 
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  •  
     
    ===============================================================================
     
     
    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  •  
     
     
    ===============================================================================
     
    Download Malwarebytes' Anti-Malware  to your desktop. 
     
  • Windows XP : Double click on the icon to run it.
  • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
  •  
    MBAM203_zps0a230260.jpg
     
  • On the Dashboard click on Update Now
  • Go to the Setting Tab
  • Under Setting go to Detection and Protection
  • Under PUP and PUM make sure both are set to show Treat Detections as Malware
  • Go to Advanced setting and make sure Automatically Quarantine Detected Items is checked
  • Then on the Dashboard click on Scan
  • Make sure to select THREAT SCAN
  • Then click on Scan
  • When the scan is finished click on VIEW DETAILED LOG
  • When it opens click on COPY TO CLIPBOARD
  • Then paste the log back into this thread for review
  • Exit Malwarebytes


     
     
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    #3 ken545

    ken545

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    Posted 03 December 2014 - 07:12 AM

    Still with me, still need help ?  Threads are closed if no reply in 3 days



     
     
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    #4 ken545

    ken545

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    Posted 04 December 2014 - 09:45 PM

    Due to inactivity this topic will be closed.
    If you need help please start a new thread.

    New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic

     
     
    The forum is staffed by volunteers who donate their time and expertise.
    If you feel you have been helped, please consider a donation.
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    Just a reminder that threads will be closed if no reply in 3 days.

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