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Need to reformat hard drive

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Thanks, paws, so very much. Time Warner internet was down here for a couple of days. Sorry that I couldn't get back to you.

 

I am also trying to figure out why videos won' run on my Facebook page. I downloaded Adobe Flash player form their site. I thought that might be the problem, but wasn't. There are three lines moving across each video in a loading sequence, but nothing happens. Is it a security setting perhaps?  Suzy

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