I hear you on the msconfig. When I received the computer from the owner, it was in safemode. She attempted to get help from 24x7 Help and they tossed her to 3 different people within the company/organization. Apparently they had talked her through msconfig. She gave up on them and she got her money back. I'm not a fan of using if myself.
The computer seems to be responsive and things seem to be clear.
Results of screen317's Security Check version 0.99.87
– This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
— Malwarebytes Anti-Malware will still be present on your computer. I recommend keeping this programme, updating and scanning with it once a week to maintain security on your computer. If you do not wish to keep this programme on your computer, you can uninstall it by pressing the Windows Key [external image: xpdKOQKY.png.pagespeed.ic.tmAgS1-k6q.png] + r on your keyboard at the same time, typing appwiz.cpl, clicking OK and searching for Malwarebytes.
All Clean! Congratulations, your computer appears clean![image unavailable: xthumbup.gif.pagespeed.ic.7aXFW0A4z_.png]
I no longer see signs of malware on your computer, and feel satisfied that our work here is done. Below I have compiled a list of resources you may find useful. The articles document information on computer security, common infection vectors and how you can stay safe on the Internet.
Answers to common security questions - Best Practices by quietman7, MVP
How Malware Spreads - How did I get infected?by quietman7, MVP
Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams, MVP
How to Prevent Malware by miekiemoes, MVP
How to backup and restore your data using Cobian Backup by YourHighness
Slow Computer/browser? It May Not Be Malwareby quietman7, MVP
The following security/maintenance programmes come highly recommended in the security community.
[external image: 16x16xKsUqI5A.png.pagespeed.ic.vn1Hlvqi8] AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
[external image: 16x16x7D2ig3K.png.pagespeed.ic.x4TC1AK8O] Emsisoft Antimalware (free) acts as an additional on-demand scanner, and can be used in conjunction with your Anti-Virus.
[external image: xEG85Vjt.png.pagespeed.ic.3itacBrobj.jpg] Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
[external image: 16x16x6YRrgUC.png.pagespeed.ic.HjgFxjvw2] Malwarebytes Anti-Malware Premium (MBAM) incorporates real-time protection and is designed to run alongside your Anti-Virus.
[external image: 16x16xjv4nhMJ.png.pagespeed.ic.A5YbWn1eD] NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
[external image: 3O8r9Uq.png.pagespeed.ce.0ubSznu3ZV.png] Sandboxie isolates programmes of your choice, preventing files from writing to your HDD unless you approve the file.
[external image: DgW1XL2.png.pagespeed.ce.v1OlJl_ZAS.png] Secuina PSI will scan your computer for vulnerable softwarethat is outdated, and automatically find the latest update for you.
[external image: 16x16xj1OLIec.png.pagespeed.ic.k6hhwopU0]SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
[external image: 16x16xsHjS79L.png.pagespeed.ic.n4Sk8_GzZ]Unchecky automatically removes checkmarks for additional software in programme installers, helping you avoid adware and PUPs.
[external image: 16x16xJEP5iWI.png.pagespeed.ic.4tmM1lM7D]Web of Trust (WOT) is a browser add-on designed to alert the user before interacting with a potentially malicious website.
Wary of a particular file/website? Need a second opinion? Scan the file/URL using these free online scanner services:
[external image: xnWhGEI3.png.pagespeed.ic.cDN7g2AqT7.png] Virus Total (File & URL)
Please confirm you have no outstanding issues, and are happy with the state of your computer. Once I have confirmation things are in order, we can wrap things up and I will close this thread.
Thank you for using WhatTheTech.
Safe Surfing. [image unavailable: xthumbup.gif.pagespeed.ic.7aXFW0A4z_.png]
Adam (LiquidTension).
Delfix is run and all residual files have been removed from the Desktop. As far as I'm concerned, she's purring like a kitten. Thanks a ton LiquidTension. I've always appreciated the professionalism of this site. You guys have never disappointed me. Keep up the fantastic work!
