Solutions for ask search toolbar? [Closed]

I'm troubled with ask search toolbar, it is difficult to get rid of it, i also ask this for help, someone give me a removal guide link, here But it requires to download sth, so can someone know whether it is reliable? and my OS is windows 7, Please help!

Hello austen_brain and welcome to the WTT forum.

My name is Satchfan and I would be glad to help you with your computer problem.

Please read the following guidelines which will help to make cleaning your machine easier:

• please follow all instructions in the order posted
• please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
• all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
• if you don't understand something, please don't hesitate to ask for clarification before proceeding
• the fixes are specific to your problem and should only be used for this issue on this machine.
• please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!

IMPORTANT:

Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested

===================================================

Please Note: Please run these in the order given in the instructions.

===================================================

Download and run AdwCleaner

Download AdwCleaner from here and save it to your desktop.

• run AdwCleaner
• when it has finished, select Clean
• if it asks to reboot, allow the reboot
• on reboot a log will be produced; please attach the content of the log to your next reply.

===================================================

Download and run OTL

• download OTL to your desktop.
• double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• click Scan all users.
• under Custom Scan paste this in

  
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  services.exe
  /md5stop
  %systemroot%\*. /rp /s
  DRIVES
  CREATERESTOREPOINT

• click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won’t take long.
• when the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
• you may need two posts to fit them both in.

===================================================

Run aswMBR

• download aswMBR.exe to your desktop.
• double click the aswMBR.exe to run it
• if asked, accept the AVAST virus definition download
• click the "Scan" button to start scan
• on completion of the scan click Save log, save it to your desktop and post in your next reply. Note - do NOT attempt any Fix yet.

Logs to include with next post:

AdwCleaner log
OTL.txt
Extras.txt
aswMBR log

Thanks

Satchfan

Hi austen_brain It has been several days since I replied to your request for help with your computer problems. Please let me know if you are having problems and still need help. Thanks Satchfan

Due to inactivity this topic will be closed.
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