Spyware / Malware / Virus Removal

Help Me Help Me Help

15 min read

Looking for the outcome? Ask AI

Walker Topic Starter

Post #1November 9, 2004, 10:48 PM UTC last edited November 11, 2004, 11:45 PM UTC

Okay - problem:

Popup ads, browser home page resets to some search page (and won't reset to usual homepage),

3 new programs are listed in "ADD/REMOVE progams" list, yet I cannot find them using Windows Explorer or a file search.

1. Home Shopping Advisor
2. Shopping Wizard
3. Search Extender

(when I try to remove them it says can't connect to the URL lhttp://looking-for.cc/uninstall . I added this webstie url to blocked sites under Security Settings in Internet Options and the search page no longer pops up, however the browser resets to the default "about:blank".

What I've done:

- antivirus scan (Norton) = nuthin
Spydoctor finds and removes HKLM Software, but it reaapears usually after connecting to the internet or logging off and back on.

Downloaded HijackThis and ran a scan (copied below)
Ran off instructions and TRIED to follow them, but I'm not a computer whiz, so was afraid to 'fix' too much.

Below is results of first scan (before I 'fixed' anything)

Below that is the result of the second scan (after a few 'fixes', a reboot, reinstall of spydoc)

FIRST SCAN:

Logfile of HijackThis v1.98.2
Scan saved at 12:47:52 PM, on 11/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\winzr32.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
C:\WINDOWS\system32\sysvy.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijackthis\HijackThis.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\vkoic.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vkoic.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\vkoic.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\vkoic.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vkoic.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\vkoic.dll/sp.html#29126
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {6037F97A-04E3-7C3C-FBD9-0C131CA3DF82} - C:\WINDOWS\crbw.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HP CD-DVD] C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [sysvy.exe] C:\WINDOWS\system32\sysvy.exe
O4 - HKLM\..\Run: [appln32.exe] C:\WINDOWS\system32\appln32.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac…/ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{62337616-11A0-48D3-A355-7891D113D52A}: NameServer = 207.69.188.185 207.69.188.186
**************************************************************

SECOND SCAN:

Logfile of HijackThis v1.98.2
Scan saved at 1:54:19 PM, on 11/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\winzr32.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
C:\WINDOWS\system32\appln32.exe
C:\Hijackthis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xoasg.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xoasg.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\xoasg.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xoasg.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xoasg.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\xoasg.dll/sp.html#29126
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {6037F97A-04E3-7C3C-FBD9-0C131CA3DF82} - C:\WINDOWS\crbw.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HP CD-DVD] C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [sysvy.exe] C:\WINDOWS\system32\sysvy.exe
O4 - HKLM\..\Run: [appln32.exe] C:\WINDOWS\system32\appln32.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac…/ActiveData.cab
**********************************

Please, please take a look and tell me what it is I need to do to get rid of this annoying frustration.

And thank you in advance.

Edit : ChrisRLG to add reply by client (and remove reply post so it goes back to zero replies.

Reply post

I just wanted to add that Spyware Doctor scans upon startup and lists 3 items - all CSWsearchX files. I remove them and they reappear upon startup again.

Could someone please advise?

ChrisRLG

Post #2November 12, 2004, 10:33 PM UTC

The first thing I need you to do is download the file from here:

Getservice.zip

Extract the file to the c:\ drive. Then navigate to the c:\getservices and double-click on the getservices.bat file. A notepad will open up. Please paste the contents of that notepad as a reply to this post.

As it has been some days since your hijackthis log - could you also post a new hijackthis log too.

You also have Spyware Doctor running and that might interfer with the fix - so please disable that from running.

With this infection which is hooked well into the system it is often best if the number of reboots of the machine are kept to urgent boots only, so please try to leave your machine on and not reboot if you are able. These files and services can rename themselfs and we need to minimise the chance of that happening while we do the fix.

Walker

Post #3November 13, 2004, 3:59 PM UTC last edited November 13, 2004, 4:04 PM UTC

getservices file:

PsService v1.1 - local and remote services viewer/controller
Copyright © 2001-2003 Mark Russinovich
Sysinternals - www.sysinternals.com

SERVICE_NAME: Alerter
Notifies selected users and computers of administrative alerts. If the service is stopped, programs that use administrative alerts will not receive them. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Alerter
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: ALG
Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Internet Connection Firewall
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\alg.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Application Layer Gateway Service
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: AppMgmt
Provides software installation services such as Assign, Publish, and Remove.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Application Management
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: AudioSrv
Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : AudioGroup
TAG : 0
DISPLAY_NAME : Windows Audio
DEPENDENCIES : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: BITS
Uses idle network bandwidth to transfer data.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Background Intelligent Transfer Service
DEPENDENCIES : LanmanWorkstation
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Browser
Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Computer Browser
DEPENDENCIES : LanmanWorkstation
: LanmanServer
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: cisvc
Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\cisvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Indexing Service
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ClipSrv
Enables ClipBook Viewer to store information and share it with remote computers. If the service is stopped, ClipBook Viewer will not be able to share information with remote computers. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\clipsrv.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : ClipBook
DEPENDENCIES : NetDDE
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: COMSysApp
Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : COM+ System Application
DEPENDENCIES : rpcss
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 30 seconds
FAILURE_ACTIONS : Restart DELAY: 1000 seconds
: Restart DELAY: 5000 seconds
: None DELAY: 1000 seconds

SERVICE_NAME: CryptSvc
Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Cryptographic Services
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Dhcp
Manages network configuration by registering and updating IP addresses and DNS names.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DHCP Client
DEPENDENCIES : Tcpip
: Afd
: NetBT
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: dmadmin
Configures hard disk drives and volumes. The service only runs for configuration processes and then stops.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\dmadmin.exe /com
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Logical Disk Manager Administrative Service
DEPENDENCIES : RpcSs
: PlugPlay
: DmServer
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: dmserver
Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Logical Disk Manager
DEPENDENCIES : RpcSs
: PlugPlay
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Dnscache
Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DNS Client
DEPENDENCIES : Tcpip
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: ERSvc
Allows error reporting for services and applictions running in non-standard environments.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Error Reporting Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Eventlog
Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe
LOAD_ORDER_GROUP : Event log
TAG : 0
DISPLAY_NAME : Event Log
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: EventSystem
Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. If the service is stopped, SENS will close and will not be able to provide logon and logoff notifications. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : Network
TAG : 0
DISPLAY_NAME : COM+ Event System
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: FastUserSwitchingCompatibility
Provides management for applications that require assistance in a multiple user environment.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Fast User Switching Compatibility
DEPENDENCIES : TermService
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Fax
Enables you to send and receive faxes, utilizing fax resources available on this computer or on the network.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\fxssvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Fax
DEPENDENCIES : TapiSrv
: RpcSs
: PlugPlay
: Spooler
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: helpsvc
Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Help and Support
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 100 seconds
: Restart DELAY: 100 seconds
: None DELAY: 100 seconds

SERVICE_NAME: HidServ
Enables generic input access to Human Interface Devices (HID), which activates and maintains the use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If this service is stopped, hot buttons controlled by this service will no longer function. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Human Interface Device Access
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ImapiService
Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this service is stopped, this computer will be unable to record CDs. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\imapi.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IMAPI CD-Burning COM Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: lanmanserver
Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Server
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: lanmanworkstation
Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Workstation
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: LmHosts
Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : TCP/IP NetBIOS Helper
DEPENDENCIES : NetBT
: Afd
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: Messenger
Transmits net send and Alerter service messages between clients and servers. This service is not related to Windows Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Messenger
DEPENDENCIES : LanmanWorkstation
: NetBIOS
: PlugPlay
: RpcSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: mnmsrvc
Enables an authorized user to access this computer remotely by using NetMeeting over a corporate intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\mnmsrvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NetMeeting Remote Desktop Sharing
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: MSDTC
Coordinates transactions that span multiple resource managers, such as databases, message queues, and file systems. If this service is stopped, these transactions will not occur. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\msdtc.exe
LOAD_ORDER_GROUP : MS Transactions
TAG : 0
DISPLAY_NAME : Distributed Transaction Coordinator
DEPENDENCIES : RPCSS
: SamSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: MSIServer
Installs, repairs and removes software according to instructions contained in .MSI files.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\msiexec.exe /V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: navapsvc
Handles Norton AntiVirus Auto-Protect events.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : c:\Program Files\Norton AntiVirus\navapsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Norton AntiVirus Auto Protect Service
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetDDE
Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers. If this service is stopped, DDE transport and security will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe
LOAD_ORDER_GROUP : NetDDEGroup
TAG : 0
DISPLAY_NAME : Network DDE
DEPENDENCIES : NetDDEDSDM
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetDDEdsdm
Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network DDE DSDM
DEPENDENCIES :
: EGrLocalSystem
: Network DDE DSDM
: etwork DDE
: ntiVirus Auto Protect Service
: r
: r
: ative Service
: ion
: ramFilesb
:
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Netlogon
Supports pass-through authentication of account logon events for computers in a domain.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP : RemoteValidation
TAG : 0
DISPLAY_NAME : Net Logon
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Netman
Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Connections
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Nla
Collects and stores network configuration and location information, and notifies applications when this information changes.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Location Awareness (NLA)
DEPENDENCIES : Tcpip
: Afd
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NtLmSsp
Provides security to remote procedure call (RPC) programs that use transports other than named pipes.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NT LM Security Support Provider
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NtmsSvc
(null)
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Removable Storage
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NVSvc
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\nvsvc32.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NVIDIA Driver Helper Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: O?’ŽrtñåÈ²$Ó
(null)
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\system32\winzr32.exe /s
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Security Service (NSS)
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PlugPlay
Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe
LOAD_ORDER_GROUP : PlugPlay
TAG : 0
DISPLAY_NAME : Plug and Play
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PolicyAgent
Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IPSEC Services
DEPENDENCIES : RPCSS
: Tcpip
: IPSec
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ProtectedStorage
Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Protected Storage
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RasAuto
Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Auto Connection Manager
DEPENDENCIES : RasMan
: Tapisrv
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RasMan
Creates a network connection.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Connection Manager
DEPENDENCIES : Tapisrv
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RDSessMgr
Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\sessmgr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Desktop Help Session Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RemoteAccess
Offers routing services to businesses in local area and wide area network environments.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Routing and Remote Access
DEPENDENCIES : RpcSS
: +NetBIOSGroup
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RpcLocator
Manages the RPC name service database.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\locator.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC) Locator
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: RpcSs
Provides the endpoint mapper and other miscellaneous RPC services.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k rpcss
LOAD_ORDER_GROUP : COM Infrastructure
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC)
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS : Reboot DELAY: 60000 seconds

SERVICE_NAME: RSVP
Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\rsvp.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : QoS RSVP
DEPENDENCIES : TcpIp
: Afd
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SamSs
Stores security information for local user accounts.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe
LOAD_ORDER_GROUP : LocalValidation
TAG : 0
DISPLAY_NAME : Security Accounts Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SCardDrv
Enables support for legacy non-plug and play smart-card readers used by this computer. If this service is stopped, this computer will not support legacy reader. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Smart Card Helper
DEPENDENCIES : +Smart Card Reader
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: SCardSvr
Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe
LOAD_ORDER_GROUP : SmartCardGroup
TAG : 0
DISPLAY_NAME : Smart Card
DEPENDENCIES : PlugPlay
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: Schedule
Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : SchedulerGroup
TAG : 0
DISPLAY_NAME : Task Scheduler
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: seclogon
Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Secondary Logon
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SENS
Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : Network
TAG : 0
DISPLAY_NAME : System Event Notification
DEPENDENCIES : EventSystem
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SharedAccess
Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS)
DEPENDENCIES : Netman
: NLA
: RasMan
: ALG
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ShellHWDetection
(null)
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : ShellSvcGroup
TAG : 0
DISPLAY_NAME : Shell Hardware Detection
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SNDSrvc
Symantec Network Drivers Service
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
LOAD_ORDER_GROUP : Symantec Services
TAG : 0
DISPLAY_NAME : Symantec Network Drivers Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Spooler
Loads files to memory for later printing.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\spoolsv.exe
LOAD_ORDER_GROUP : SpoolerGroup
TAG : 0
DISPLAY_NAME : Print Spooler
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds
: None DELAY: 0 seconds

SERVICE_NAME: srservice
Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : System Restore Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SSDPSRV
Enables discovery of UPnP devices on your home network.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SSDP Discovery Service
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: stisvc
Provides image acquisition services for scanners and cameras.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k imgsvc
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Image Acquisition (WIA)
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SwPrv
Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this service is stopped, software-based volume shadow copies cannot be managed. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{13C56707-A75E-427F-A3E7-375956BFF577}
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : MS Software Shadow Copy Provider
DEPENDENCIES : rpcss
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SysmonLog
Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\smlogsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Performance Logs and Alerts
DEPENDENCIES :
SERVICE_START_NAME: NT Authority\NetworkService

SERVICE_NAME: TapiSrv
Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Telephony
DEPENDENCIES : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: TermService
Allows multiple users to be connected interactively to a machine as well as the display of desktops and applications to remote computers. The underpinning of Remote Desktop (including RD for Administrators), Fast User Switching, Remote Assistance, and Terminal Server.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Terminal Services
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Themes
Provides user experience theme management.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : UIGroup
TAG : 0
DISPLAY_NAME : Themes
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds
: None DELAY: 0 seconds

SERVICE_NAME: TrkWks
Maintains links between NTFS files within a computer or across computers in a network domain.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Distributed Link Tracking Client
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: uploadmgr
Manages synchronous and asynchronous file transfers between clients and servers on the network. If this service is stopped, synchronous and asynchronous file transfers between clients and servers on the network will not occur. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Upload Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 100 seconds
: Restart DELAY: 100 seconds
: None DELAY: 100 seconds

SERVICE_NAME: upnphost
Provides support to host Universal Plug and Play devices.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Universal Plug and Play Device Host
DEPENDENCIES : SSDPSRV
SERVICE_START_NAME: NT AUTHORITY\LocalService
FAIL_RESET_PERIOD : -1 seconds
FAILURE_ACTIONS : Restart DELAY: 0 seconds

SERVICE_NAME: UPS
Manages an uninterruptible power supply (UPS) connected to the computer.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\ups.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Uninterruptible Power Supply
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: VSS
Manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\vssvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Volume Shadow Copy
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: W32Time
Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.

TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Time
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 5 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds

SERVICE_NAME: WebClient
Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : WebClient
DEPENDENCIES : MRxDAV
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: winmgmt
Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Management Instrumentation
DEPENDENCIES : RPCSS
: Eventlog
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds

SERVICE_NAME: WmdmPmSp
Retrieves the serial number of any portable music player connected to your computer
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Portable Media Serial Number
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WmiApSrv
Provides performance library information from WMI HiPerf providers.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\wbem\wmiapsrv.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : WMI Performance Adapter
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: wuauserv
Enables the download and installation of critical Windows updates. If the service is disabled, the operating system can be manually updated at the Windows Update Web site.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Automatic Updates
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WZCSVC
Provides automatic configuration for the 802.11 adapters
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : Wireless Zero Configuration
DEPENDENCIES : RpcSs
: Ndisuio
SERVICE_START_NAME: LocalSystem

Disabled Spyware and Popup Blocker programs. Will leave computer on from here til fix. Will add Hijack this file in a few minutes.
****************************************************************

HIJACK THIS LOG (added as an edit to post)

Logfile of HijackThis v1.98.2
Scan saved at 8:00:31 AM, on 11/13/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\winzr32.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
C:\WINDOWS\system32\sysvy.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {62AD18D3-C547-2D83-CC5E-FB41D08A4A94} - C:\WINDOWS\mfcew32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HP CD-DVD] C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [sysvy.exe] C:\WINDOWS\system32\sysvy.exe
O4 - HKLM\..\Run: [appln32.exe] C:\WINDOWS\system32\appln32.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac…/ActiveData.cab

ChrisRLG

Post #4November 13, 2004, 10:03 PM UTC last edited November 13, 2004, 10:08 PM UTC

OK this is long and involved - It will take me four or five posts - as I will be posting copies of pictures that I copied when I infected this on myself a few weeks ago.
With these pictures will be file names - THAT WILL NOT BE THE SAME AS YOURS - they are provided as examples only. Please read the text for the filenames that you will need to find and delete etc.

ChrisRLG

Post #5November 13, 2004, 10:07 PM UTC last edited November 13, 2004, 10:09 PM UTC

You may want to print out these directions as the Internet will not be available. Please continue with the next step if you run into a problem with the current one. Just be sure to let us know what the problem was when you reply.

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please download About:Buster from here: http://tools.zerosrealm.com/AboutBuster.zip. Once it is downloaded extract it to
c:\aboutbuster. We will use that program later in this process.

Please download Reg Lite from here:
http://www.resplendence.com/download/reglite.exe
Once it is downloaded double click to install. We will use that program later in this process.

Reboot your computer into Safe Mode and follow these steps:

Step 1:

Click on start, then control panel, then administrative programs, then services. Look for a service called Network Security Service (NSS). Double click on the that service and click stop and then set the startup to disabled. Also write down the name and path of the file listed in the Path to executable field. This filename must be deleted below.

[external image: Posted Image]

[external image: Posted Image]

=====================================

ChrisRLG

Post #6November 13, 2004, 10:17 PM UTC

Step 2:

Press control-alt-delete to get into the task manager and end the follow processes if they exist:

winzr32.exe
twrfb.dl
spydoctor.exe
mfcew32.dll
sysvy.exe
appln32.exe

[external image: Posted Image]

Step 3:
I now need you to delete the following files:

C:\WINDOWS\system32\winzr32.exe
The file from the services above.
C:\WINDOWS\system32\twrfb.dl
C:\WINDOWS\mfcew32.dll
C:\WINDOWS\system32\sysvy.exe
C:\WINDOWS\system32\appln32.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

[external image: Posted Image]

[external image: Posted Image]

[external image: Posted Image]

ChrisRLG

Post #7November 13, 2004, 10:19 PM UTC

Step 4:
Then close all programs and windows and run hijackthis. Put a checkmark next to each of these entries and press the fix button when ready:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\twrfb.dll/sp.html#29126
O2 - BHO: (no name) - {62AD18D3-C547-2D83-CC5E-FB41D08A4A94} - C:\WINDOWS\mfcew32.dll
O4 - HKLM\..\Run: [sysvy.exe] C:\WINDOWS\system32\sysvy.exe
O4 - HKLM\..\Run: [appln32.exe] C:\WINDOWS\system32\appln32.exe

Optional
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab

[external image: Posted Image]

ChrisRLG

Post #8November 13, 2004, 10:24 PM UTC last edited November 13, 2004, 10:25 PM UTC

Step 5:

In the next step we are going to remove a service that gets installed by this malware.

start reglite.

Navigate to: (You can use copy and paste from this into the address bar.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\O?'ZrtñåÈ²$Ó

If O?'ZrtñåÈ²$Ó exists , right click on it and choose delete from the menu.

[external image: Posted Image]

Now navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_O?'ZrtñåÈ²$Ó

If LEGACY_O?'ZrtñåÈ²$Ó exists then right click on it and choose delete from the menu.

If you have trouble deleting a key. Then click once on the key name to highlight it and click on the Permission menu option under Security or Edit. Then Uncheck "Allow inheritible permissions" and press copy. Then click on everyone and put a checkmark in "full control". Then press apply and ok and attempt to delete the key again.

If it does not find that second key - it will drop you one stage below - and you should be able to see something similar to the next two pictures.

A funny named key :-

[external image: Posted Image]

With a sub key with our bad service name in - so deleted that key and sub key.

[external image: Posted Image]

ChrisRLG

Post #9November 13, 2004, 10:27 PM UTC

Step 6:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.

Now you can reboot to normal mode - and do a new Hijackthis log and post that with the about:buster log for me to see.

ChrisRLG

Post #10November 13, 2004, 10:30 PM UTC

OK - my suggestion is so that you can follow all of that to copy all the text to a wordpad file on your computer - along with the pictures if you think they will help you. Then once you boot to safe mode - DO NOT OPEN INTERNET EXPLORER OR GO TO THE INTERNET WITH ANY OTHER METHOD - until you have completed the last of those tasks.

Walker

Post #11November 13, 2004, 11:31 PM UTC last edited November 13, 2004, 11:41 PM UTC

Okay I am printing out instructions (thank you, and *gulp*) but I have one question. In regards to the last two pictures (the two after the text "If it does not find that second key - it will drop you one stage below - and you should be able to see something similar to the next two pictures") - Between those 2 pictures is typed: "With a sub key with our bad service name in - so deleted that key and sub key" = my question is - am I supposed to also delete the file with the funny name in either of those windows after being dropped to the next stage? This is the only part I find confusing. I will not be attempting this until tomorrow, but wish me luck OKAY EDITED: I went back and rethunk it (LOL) - you mean (I think) to delete the key AND the subkey once the subkey is found with the weird filename in it. Right?

ChrisRLG

Post #12November 13, 2004, 11:52 PM UTC

In the second of those pics you can see the 'service' name - (those funny charactors etc ) So if (1) you dont get taken straight to the right key and if (2) you find a funny named key in the left pane, it will have a sub key (with the 0000) which should contain this bad service. So delete that one. Mostly the legacy key is found straight away from the copy/paste to the address bar - so you will not need to look - I was lucky (or not) when doing my self infection for this 'funny' to show. It is unlikely to show for you - but best prepaired.

ChrisRLG

Post #13November 13, 2004, 11:53 PM UTC

BTW - good luck.

Walker

Post #14November 14, 2004, 5:39 PM UTC

Wow.

First here are the two logs requested:

HIJACK THIS LOG:

Logfile of HijackThis v1.98.2
Scan saved at 9:23:11 AM, on 11/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Hijackthis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HP CD-DVD] C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac…/ActiveData.cab

****************

ABOUTBUSTER LOG:

Scanned at: 9:19:44 AM on: 11/14/2004

– Scan 1 —————————
About:Buster Version 4.0
Reference List : 16

Removed Data Streams:
C:\WINDOWS\addzr.dll:qiimw
C:\WINDOWS\appzs.dll:afesn
C:\WINDOWS\aucfg.ini:bklft
C:\WINDOWS\AuHCcup1.ini:sycpo
C:\WINDOWS\BPMNT.dll:ovjlo
C:\WINDOWS\clock.avi:fehdj
C:\WINDOWS\control.ini:rwudl
C:\WINDOWS\dahotfix.log:gpzvf
C:\WINDOWS\diurz.log:uxhcq
C:\WINDOWS\dla.exe:plmbe
C:\WINDOWS\Greenstone.bmp:ofnds
C:\WINDOWS\gxfjd.dll:bfixl
C:\WINDOWS\hpfsched.exe:tgbcn
C:\WINDOWS\ipepr.txt:izuoj
C:\WINDOWS\IsUninst.exe:vwxii
C:\WINDOWS\KB823182.log:myvup
C:\WINDOWS\KB828035.log:mbqmi
C:\WINDOWS\KB839643-DirectX9.log:ebirc
C:\WINDOWS\KB839643.log:vilwk
C:\WINDOWS\kwozo.dll:oadvr
C:\WINDOWS\loadhttp.dll:ybvau
C:\WINDOWS\msdfmap.ini:mudaq
C:\WINDOWS\mskb.dll:swelb
C:\WINDOWS\msxmidi.exe:niabn
C:\WINDOWS\muninst.exe:nxurg
C:\WINDOWS\NOTEPAD.EXE:ykduj
C:\WINDOWS\ntdtcsetup.log:vyabs
C:\WINDOWS\nthc32.exe:qdvzl
C:\WINDOWS\ocgen.log:nztou
C:\WINDOWS\patchw32.dll:bqnhk
C:\WINDOWS\pbqsg.log:ntrlf
C:\WINDOWS\Q309521.log:msrzh
C:\WINDOWS\Q311889.log:etjfb
C:\WINDOWS\REGLOCS.OLD:zenpg
C:\WINDOWS\Rhododendron.bmp:mwtph
C:\WINDOWS\Santa Fe Stucco.bmp:exdvc
C:\WINDOWS\sdklz.exe:defjw
C:\WINDOWS\sdkqc.dll:jxlye
C:\WINDOWS\setuperr.log:cveet
C:\WINDOWS\smscfg.ini:fahwu
C:\WINDOWS\Sti_Trace.log:rsshe
C:\WINDOWS\T30DebugLogFile.txt:hulhr
C:\WINDOWS\tgveh.dll:rzbqy
C:\WINDOWS\tsc.ptn:wpeks
C:\WINDOWS\tuewo.dll:cbmav
C:\WINDOWS\twain.dll:lisoe
C:\WINDOWS\ucnkw.log:emhkb
C:\WINDOWS\vmmreg32.dll:zqvxr
C:\WINDOWS\wiaservc.log:asfew
C:\WINDOWS\winnt.bmp:mxrxr
C:\WINDOWS\xpsp1hfm.log:fybcu
C:\WINDOWS\Zapotec.bmp:wrpjc

Removed! : C:\WINDOWS\addzr.dll
Error Removing! : C:\WINDOWS\apibq32.dll
Removed! : C:\WINDOWS\bvlep.dll
Removed! : C:\WINDOWS\crmn32.dll
Error Removing! : C:\WINDOWS\crxv.dll
Removed! : C:\WINDOWS\cwxcj.dat
Removed! : C:\WINDOWS\d3pc32.dll
Removed! : C:\WINDOWS\d3wg32.dll
Removed! : C:\WINDOWS\elnoz.dll
Removed! : C:\WINDOWS\gxfjd.dll
Removed! : C:\WINDOWS\iekf32.dll
Removed! : C:\WINDOWS\iuhel.dat
Removed! : C:\WINDOWS\javaji.exe
Removed! : C:\WINDOWS\jrdno.dat
Removed! : C:\WINDOWS\kwozo.dll
Removed! : C:\WINDOWS\lkefp.dll
Removed! : C:\WINDOWS\lmbez.dll
Removed! : C:\WINDOWS\losvl.dat
Removed! : C:\WINDOWS\msdp.dll
Removed! : C:\WINDOWS\mskb.dll
Removed! : C:\WINDOWS\netbv32.dll
Removed! : C:\WINDOWS\netsm.dll
Removed! : C:\WINDOWS\netto.dll
Removed! : C:\WINDOWS\novnl.dll
Removed! : C:\WINDOWS\ntqh.exe
Removed! : C:\WINDOWS\olfym.dll
Removed! : C:\WINDOWS\rfmeh.dll
Removed! : C:\WINDOWS\sdkxk32.exe
Removed! : C:\WINDOWS\sfzyw.dll
Removed! : C:\WINDOWS\swlvm.dll
Removed! : C:\WINDOWS\tgveh.dll
Removed! : C:\WINDOWS\tuewo.dll
Removed! : C:\WINDOWS\twakf.dat
Removed! : C:\WINDOWS\ukrlo.dat
Removed! : C:\WINDOWS\uvbjk.dll
Removed! : C:\WINDOWS\waswi.dll
Removed! : C:\WINDOWS\wgemr.dat
Removed! : C:\WINDOWS\winbz.dll
Removed! : C:\WINDOWS\winnw32.dll
Removed! : C:\WINDOWS\wofus.dll
Removed! : C:\WINDOWS\ywbyj.dat
Removed! : C:\WINDOWS\zfpbi.dat
Removed! : C:\WINDOWS\zpfns.dll
Removed! : C:\WINDOWS\System32\addbg.dll
Removed! : C:\WINDOWS\System32\addyc32.dll
Removed! : C:\WINDOWS\System32\addzn32.dll
Removed! : C:\WINDOWS\System32\apilm.dll
Removed! : C:\WINDOWS\System32\apipz.exe
Removed! : C:\WINDOWS\System32\apiwm32.dll
Removed! : C:\WINDOWS\System32\d3fu32.dll
Removed! : C:\WINDOWS\System32\dfdim.dat
Removed! : C:\WINDOWS\System32\dycsd.dll
Removed! : C:\WINDOWS\System32\ekbxp.dat
Removed! : C:\WINDOWS\System32\fdaxr.dll
Removed! : C:\WINDOWS\System32\hystp.dat
Removed! : C:\WINDOWS\System32\idebr.dll
Removed! : C:\WINDOWS\System32\ipsv.dll
Removed! : C:\WINDOWS\System32\ipuj.dll
Removed! : C:\WINDOWS\System32\javacl.dll
Removed! : C:\WINDOWS\System32\javadz32.dll
Error Removing! : C:\WINDOWS\System32\javaip.dll
Removed! : C:\WINDOWS\System32\javamk32.dll
Removed! : C:\WINDOWS\System32\juytq.dat
Removed! : C:\WINDOWS\System32\kffhg.dll
Removed! : C:\WINDOWS\System32\kphdl.dll
Removed! : C:\WINDOWS\System32\lalql.dll
Removed! : C:\WINDOWS\System32\llach.dll
Removed! : C:\WINDOWS\System32\mfcxf.dll
Removed! : C:\WINDOWS\System32\mgdfv.dll
Removed! : C:\WINDOWS\System32\msad32.dll
Removed! : C:\WINDOWS\System32\msad32.exe
Removed! : C:\WINDOWS\System32\msii.dll
Removed! : C:\WINDOWS\System32\netif.dll
Removed! : C:\WINDOWS\System32\nxose.dll
Removed! : C:\WINDOWS\System32\okinz.dll
Removed! : C:\WINDOWS\System32\omfxk.dll
Removed! : C:\WINDOWS\System32\paina.dll
Removed! : C:\WINDOWS\System32\qnfoh.dat
Removed! : C:\WINDOWS\System32\spmph.dll
Removed! : C:\WINDOWS\System32\tbklo.dat
Removed! : C:\WINDOWS\System32\thicj.dat
Removed! : C:\WINDOWS\System32\tkrrx.dll
Removed! : C:\WINDOWS\System32\tnlqo.dll
Removed! : C:\WINDOWS\System32\trfbj.dat
Removed! : C:\WINDOWS\System32\tylqg.dat
Removed! : C:\WINDOWS\System32\utpov.dll
Removed! : C:\WINDOWS\System32\vkoic.dll
Removed! : C:\WINDOWS\System32\wnxos.dat
Removed! : C:\WINDOWS\System32\womfx.dat
Removed! : C:\WINDOWS\System32\xelie.dat
Removed! : C:\WINDOWS\System32\xhvgy.dll
Removed! : C:\WINDOWS\System32\xoasg.dll
Removed! : C:\WINDOWS\System32\zkyfh.dll
Removed! : C:\WINDOWS\System32\zroqs.dll
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset… Done!

– Scan 2 —————————
About:Buster Version 4.0
Reference List : 16

Removed Data Streams:
C:\WINDOWS\addzr.dll:qiimw
C:\WINDOWS\appzs.dll:afesn
C:\WINDOWS\aucfg.ini:bklft
C:\WINDOWS\AuHCcup1.ini:sycpo
C:\WINDOWS\BPMNT.dll:ovjlo
C:\WINDOWS\clock.avi:fehdj
C:\WINDOWS\control.ini:rwudl
C:\WINDOWS\dahotfix.log:gpzvf
C:\WINDOWS\diurz.log:uxhcq
C:\WINDOWS\dla.exe:plmbe
C:\WINDOWS\Greenstone.bmp:ofnds
C:\WINDOWS\gxfjd.dll:bfixl
C:\WINDOWS\hpfsched.exe:tgbcn
C:\WINDOWS\ipepr.txt:izuoj
C:\WINDOWS\IsUninst.exe:vwxii
C:\WINDOWS\KB823182.log:myvup
C:\WINDOWS\KB828035.log:mbqmi
C:\WINDOWS\KB839643-DirectX9.log:ebirc
C:\WINDOWS\KB839643.log:vilwk
C:\WINDOWS\kwozo.dll:oadvr
C:\WINDOWS\loadhttp.dll:ybvau
C:\WINDOWS\msdfmap.ini:mudaq
C:\WINDOWS\mskb.dll:swelb
C:\WINDOWS\msxmidi.exe:niabn
C:\WINDOWS\muninst.exe:nxurg
C:\WINDOWS\NOTEPAD.EXE:ykduj
C:\WINDOWS\ntdtcsetup.log:vyabs
C:\WINDOWS\nthc32.exe:qdvzl
C:\WINDOWS\ocgen.log:nztou
C:\WINDOWS\patchw32.dll:bqnhk
C:\WINDOWS\pbqsg.log:ntrlf
C:\WINDOWS\Q309521.log:msrzh
C:\WINDOWS\Q311889.log:etjfb
C:\WINDOWS\REGLOCS.OLD:zenpg
C:\WINDOWS\Rhododendron.bmp:mwtph
C:\WINDOWS\Santa Fe Stucco.bmp:exdvc
C:\WINDOWS\sdklz.exe:defjw
C:\WINDOWS\sdkqc.dll:jxlye
C:\WINDOWS\setuperr.log:cveet
C:\WINDOWS\smscfg.ini:fahwu
C:\WINDOWS\Sti_Trace.log:rsshe
C:\WINDOWS\T30DebugLogFile.txt:hulhr
C:\WINDOWS\tgveh.dll:rzbqy
C:\WINDOWS\tsc.ptn:wpeks
C:\WINDOWS\tuewo.dll:cbmav
C:\WINDOWS\twain.dll:lisoe
C:\WINDOWS\ucnkw.log:emhkb
C:\WINDOWS\vmmreg32.dll:zqvxr
C:\WINDOWS\wiaservc.log:asfew
C:\WINDOWS\winnt.bmp:mxrxr
C:\WINDOWS\xpsp1hfm.log:fybcu
C:\WINDOWS\Zapotec.bmp:wrpjc

Removed! : C:\WINDOWS\apibq32.dll
Removed! : C:\WINDOWS\crxv.dll
Removed! : C:\WINDOWS\System32\javaip.dll
Attempted Clean Of Temp folder.
Pages Reset… Done!
**************************

I was brave. . . very brave. I will make a second post from work (on my way there now) about problems I had (not too many) or things that 'threw' me until I gritted my teeth and sallied forth. I hope my experience will empower others. And, I hope I hope I hope this computer is, indeed, clean.

Walker

Post #15November 14, 2004, 7:51 PM UTC

First. . . thank you Chris for your help. Omigosh, your instructions were super. In an attempt to help other novices or semi-novices (I put myself in this group

) I will denote what problems, head-scratchers and things that 'threw' me.

Note I printed off the instructions, but also saved them in a txt file on my desktop so that I could open it and "cut and paste" in the reglite part of the instructions - very important as that string cannot be duplicated by typing it in.
************

I made sure I enabled 'hidden files' viewing - another important step - I thought I already had this enabled, but found out I did not.
************

Downloaded About:Buster and Reg Lite and installed both (no problems) then I rebooted in Safe Mode by running msconfig.
************

Now the fun began. STEP 1 - I found NSS (Network Security Services) and found that "stop" was already on - I then disabled it in the startup, and wrote down the name and path of the file: C:\WINDOWS\system32\winzr32.exe /s
************

STEP 2 (feeling pretty smug now) Entered Task Manager PROCESSES and looked for the list of files to "End" - ack - none of them were listed. . . nope, not a one. (feeling less smug now).
**************

STEP 3 (delete the following files).

C:\WINDOWS\system32\winzr32.exe (found and deleted)

C:\WINDOWS\system32\winzr 32.exe /s
(the one detected in step 1 above) NOT FOUND !! ACK . . . hmm, she says to herself, hopefully it's the first one I deleted - sigh.

C:\WINDOWS\system32\twfrb.dl (found and deleted)
C:\WINDOWS\system32\mfcew32.dll (NOT FOUND!!)
C:\WINDOWS\system32\sysvy.exe (found and deleted)
C:\WINDOWS\system32\appln32.exe (found and deleted)

Now, not finding those files kinda threw me, but I gritted my teeth and went on.
***************

STEP 4 Run Hijack This

The "R1" files and the "R0 file listed in my instructions to be checked (the ones that read Internet Explorer\Main,Search Bar - or Page - Default Page, etc. were there, but had a different system 32 file associated with them - however the html#29126 was there on each . So I thought . . . hmmm, this nasty infection changes and reinfects with every boot (and I DID reboot to Safe Mode) so it would make sense that those dll files' names would be changed. So, crossing my fingers, I checked them for HijackThis to fix.

Also - the 02-BHO (no name) item had sdkly.dll instead of the mfcew32.dll as shown in the instructions. Scary, but feeling totally committed at this point, I checked it to be fixed. . . and exited Hijack This.
*************

STEP 5 Reg Lite

Because I had copied this part to a desktop txt file, I was able to copy and paste the first HKEY and navigate right to it. DELETED it no problem.

The second one was trickier. . . cut and pasted the second HKEY and found the LEGACY_ O key but it did not have all those funny symbols and wotnot - it had something like this after the O? 00IE*2019*017DRT*00F1*00E5*00C8*00B2$ – (and a few more which I did not write down).

In a subfolder of this, I found the funny-looking 'key' - but it was still not exactly the same - but by holding the mouse over it, it showed it as it truly was matching what was in the instructions . .

I then selected delete for the whole folder in the main menu. >>>> "Access Denied" it said. Hmmm. . . Following Chris' instructions I went into "Security" and "permissions" — where I did NOT find the "Allow inheritible permissions" line to be unchecked. However, by looking around this Permissions file - I managed to designate "EVERYONE" with permission to "delete" that particular file. Don't ask me exactly how, but I was able then to delete the thing.
************

The rest of the instructions were then followed.

I then rebooted in Normal Mode - and ran new HijackThis log.

Before I connected to the internet (so I could post the Hijack log and the AboutBuster log), I ran a full computer scan with SpyDoctor. The verdict? "Clean" - wow.

I checked the add/remove programs through the Control Panel and the 3 programs that had been listed previously HomeSearch, etc (see my first post) were GONE! Yay!

I set Spydoctor to be "On Guard" and also enabled my adblocker program (12 Ghosts) and connected. . . OMIGOD no popups, the home page is set for Google not about:blank and I still have my fingers crossed.

Thank you Thank you Thank you TomCoyote and ChrisRLG

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI

Help Me Help Me Help

✨ Ask AI

Ask AI