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Spyware / Malware / Virus Removal

Unwanted pop ups and programs on computer - please help [Solved]

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #31 last edited

Looking sooooo much better

 

Go to your Control Panel > Programs and Features and uninstall these if you can

 

FindWide.com
SafeSearch
Yahoo Community Smartbar 
 
 
 
Again look for Fixlist.txt on your desktop and delete it , here comes a new one
 
Post the fixlog  from the fix, then run FRST again and make sure to check the addition log also
 
 

Open notepad (Start =>All Programs => Accessories => Notepad).
Please copy the entire contents of the code box below.
(To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste).
Save it to the same direction as frst.exe (or frst64.exe) as fixlist.txt.
 
Start
FindWide.com (HKCU\…\{045D8031-346B-4281-8965-BC5DE407DBA8}) (Version:  - FindWide.com) <==== ATTENTION
SafeSearch (HKLM\…\SafeSearch_is1) (Version: 0.9.2.0 - AVSoftware Ltd.)
HomeTab 6.4 (HKLM-x32\…\{764f9059-6965-4561-95b6-916ca8d5f8f7}_is1) (Version: 6.4 - SimplyTech LTD) <==== ATTENTION
SafeSearch (HKLM\…\SafeSearch_is1) (Version: 0.9.2.0 - AVSoftware Ltd.)
Yahoo Community Smartbar (HKLM-x32\…\{C2813EF9-07BE-4575-A03E-B88D50DF86C9}) (Version: 10.207.66.14720 - Linkury Inc.) <==== ATTENTION
Task: {737290B1-FD02-4DEC-BF21-20E9AF87E6FB} - \Digital Sites No Task File <==== ATTENTION
Task: {92537FCC-81D7-44BA-900B-A4F54370A545} - \SpeedUpMyPC Startup No Task File <==== ATTENTION
Task: {946BB02E-6BE7-497B-9769-CC4BCA1AC224} - \pricemetertask No Task File <==== ATTENTION
Task: {A878D24F-D753-4603-BC6D-A3E9D43A6AAD} - \9e285c54-9c32-4c09-beef-692005cadfc1-3 No Task File <==== ATTENTION
Hosts:
End
 

 

 
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
 
Then open FRST64 and click on fix
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.
Post #34 last edited

Again, delete the old fixlist and run this one please

 

Open notepad (Start =>All Programs => Accessories => Notepad).
Please copy the entire contents of the code box below.
(To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste).
Save it to the same direction as frst.exe (or frst64.exe) as fixlist.txt.
 
Start
CHR HomePage: hxxp://start.hometab.com/?1=1__PARAM__

SearchScopes: HKLM - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
HomeTab 6.4 (HKLM-x32\…\{764f9059-6965-4561-95b6-916ca8d5f8f7}_is1) (Version: 6.4 - SimplyTech LTD) <==== ATTENTION
SafeSearch (HKLM\…\SafeSearch_is1) (Version: 0.9.2.0 - AVSoftware Ltd.)
Updater (HKLM-x32\…\{D54E3D9F-FEB8-4D2D-A138-B69A5C80080B}) (Version: 2.6.53 - Creative Island Media, LLC) <==== ATTENTION
Yahoo Community Smartbar (HKLM-x32\…\{C2813EF9-07BE-4575-A03E-B88D50DF86C9}) (Version: 10.207.66.14720 - Linkury Inc.) <==== ATTENTION
Hosts:
End
 

 

 
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
 
Then open FRST64 and click on fix
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.
Post #36

You just need to open Chome and reset your homepage

 

 
  •  
  • Click the Chrome menu [external image: Clipboard01_zps2e55f676.jpg]on the browser toolbar.
  • Click on Settings
  • Open a specific page or set of pages.
  • Remove whats in there now and set a new page 
  • You can copy and paste the url from a page you like or if you have that page open select use current
  • OK your way out and close chome.
  • Reopen Chrome and make sure your start page is the one you want
 
Post #37

I have now done that Ken

 

everything now ok on the computer??

 

I have had a talk to my daughter about downloading - I have now put on parental controls to stop her downloading any files

 

thank you for your help again in resolving my computer problems

Post #38

Your very welcome, glad all is ok.

 

Double click on AdwCleaner.exe to run the tool again.
  •  
  • Click on the Uninstall button.
  • Click Yes when asked are you sure you want to uninstall.
  • Both AdwCleaner.exe, its folder and all logs will be removed.
 

 

 

 

 

 

 

 

 

Please download DelFix and save the file to your Desktop.
 
  •  
  • Double-click DelFix.exe to run the program.
  • Place a checkmark next to the following items:
 
.Activate UAC
.Remove disinfection tools
.Create registry backup
.Reset System Settings
 
Click the Run button
 
This will remove the specialised tools we used to clean your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually
 
 
 
 
 
 
 

  •  
How did I get infected in the first place ?    
Read these links and find out how to prevent getting infected again.
  • Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
  • Grinler BleepingComputer
  • GeeksTo Go
  • Dslreports
 
 
 
Safe Surfn
Ken

 

Post #40

I have just downloaded Norton utilities to the computer ( it already has Norton firewall )

 

but can you recommend a good free program to d/l  to help protect against malware or to run scans to look for threats.  thanks

Post #41

Norton Utilities , I don't know if you need that. Windows has a lot of built in programs to help you maintain your system, been into this for many years and myself never needed programs like that.

 

You can download and run this system cleaner, maybe run it twice a month, it will clean up all your temp files and such that tend to build up over time and can clog your system down

 

Download TFC to your desktop
  •  
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't,  manually reboot to ensure a complete clean
 
 
 

 

When we cleaned your computer you installed Malwarebytes, its the free version, I would upgrade to the Pro Version, the cost is minimal. The Pro Version has a Protection Module that will block bad sites if you wander in there by mistake. I have this on all my systems and wont go online without it.

Post #43

thanks for letting me know about TFC i will try it out.

 

i will also buy the premium version of malwarebytes

 

thanks again for all your help

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