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Optimizer Pro malware [Solved]


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3 replies to this topic

#1 St3liz

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Posted 05 April 2014 - 08:38 AM

Hi,

 

I'm normally very good at avoiding this kind of thing but I'm not infallible. My wife asked me to have a look at her laptop as it was running slowly and I decided to download Optimizer Pro and it turned out to be malware.

 

I have gone through the standard steps first - uninstall programs, anti-virus and anti-malware scans and removed all threats, removed all the browser add ons.

 

The situation now is that the uninstall programs window no longer shows the uninstall/repair buttons. The only internet page that will load is my homepage and when I try to navigate to any website I get a 'unable to connect to proxy server' message, I believe there is something re-directing my internet but I can't find it.

I have run Malware Bytes several times and it is now showing no threats.

I also have some adware called Pirrit that I can't get rid of.

 

How can I resolve this without internet access?

 

Thanks


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#2 St3liz

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Posted 05 April 2014 - 11:13 AM

I am now getting help from Machiavelli on Geeks to Go.



#3 oldman960

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Posted 05 April 2014 - 12:27 PM

Hi St3liz,

Thanks for letting us know. I will close this topic.

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#4 oldman960

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Posted 05 April 2014 - 12:27 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.

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If you are happy with the help you recieved, please consider making a Donation Posted Image
Curiosity didn't kill the cat. Ignorance did, curiosity was framed.
Learn how to protect Yourself

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Threads will be closed if no response after 5 days.

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