Please download DDS by sUBs from one of the following links and save it to your desktop.
dds.scr dds.com
Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it. How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed. Then double click dds.scr or dds.com to run the tool Click the Run button if prompted with an Open File - Security Warning dialog box. A black DOS console should open and run for a moment.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt
Save both reports to your desktop
Please include the following logs in your next reply: DDS.txt and Attach.txt You can ignore the note about zipping the Attach.txt file in most cases.
If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter.
✨ Ask AI
AI can make mistakes. Check the cited posts. Archived advice can be out-of-date
Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI