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3 replies to this topic

#1 happymom12

happymom12

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Posted 21 January 2014 - 07:00 PM

I need some assistance on this below please. How do I fix this?Run Dll.jpg


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#2 Juliet

Juliet

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  • Retired Classroom Teacher
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Posted 24 January 2014 - 07:50 AM

Hi and welcome

Please download DDS by sUBs from one of the following links and save it to your desktop.

dds.scr
dds.com


Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#3 Juliet

Juliet

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  • Retired Classroom Teacher
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Posted 26 January 2014 - 05:33 AM

still need help?
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#4 Juliet

Juliet

    SuperHelper

  • Retired Classroom Teacher
  • 7,686 posts
  • Interests:Boo!....
  • MVP

Posted 28 January 2014 - 04:51 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter.
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

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