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Infected with babylon toolbar virus [Closed]

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi there,

My laptop get infected with babylon toolbar virus, I have babylon search in the top right hand side search box in firefox.
That is very bothering and I want to remove it completely.
Also babylon search is in the default address bar instead of google.
I removed Babylon Toolbar from my laptop control panel, but it's still there!
The other day someone in yahoo answers suggest a removal guide,
It's here
it looks decent, but requires to download an antivirus not heard before,
i just want to make sure everything won't go wrong again.
so is there a simpler way to remove this everyone hated toolbar?
Please suggest!
Hello Tbcry and welcome to the WTT forum.

My name is Satchfan and I would be glad to help you with your computer problem.

Please read the following guidelines which will help to make cleaning your machine easier:
  • please follow all instructions in the order posted
  • please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
  • all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
  • if you don't understand something, please don't hesitate to ask for clarification before proceeding
  • the fixes are specific to your problem and should only be used for this issue on this machine.
  • please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
IMPORTANT:

Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested

===================================================

First, uninstall Babylon Toolbar:
  • click Start, Control Panel, Programs and Features
  • click on Babylon Toolbar and then Uninstall - if you are prompted for an administrator password or confirmation, type the password or provide confirmation.
===================================================

Note: Please run these in the order given in the instructions.

===================================================

Download and run AdwCleaner

Download AdwCleaner from here and save it to your desktop.
  • run AdwCleaner
  • when it has finished, select Clean
  • if it asks to reboot, allow the reboot
  • on reboot a log will be produced; please attach the content of the log to your next reply.
===================================================

Download and run OTL
  • download OTL to your desktop.
  • double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • click Scan all users.
  • under Custom Scan paste this in


    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    services.exe
    /md5stop
    %systemroot%\*. /rp /s
    %systemdrive%\$Recycle.Bin|@;true;true;true
    DRIVES
    CREATERESTOREPOINT

  • click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won’t take long.
  • when the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
  • you may need two posts to fit them both in.
Logs to include with next post:

AdwCleaner log
OTL.txt
Extras.txt


Thanks

Satchfan
Hi Tbcry It has been several days since I replied to your request for help with your computer problems. Please let me know if you are having problems and still need help. Thanks Satchfan

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