Hello,
I have an Acer Aspire 8940G laptop that I have had for over 3.5 years now and I'm sure it needs a bit of maintenance.
I have had a couple of windows updates (KB2596764 & KB2596620) that for several months now never actually get installed. I shut down the computer as it has these two updates waiting to be installed but they're still there next time I boot up again. (I called the PCSAFETY 800 number but was told that they do not handle update issues.) I believe that these are Office updates.
Here's my info:
Intel Core i7 720QM @ 1.60GHz (1333 MHz FSB)
4 GB RAM
Windows 7 Ultimate 64-bit SP1
NVIDIA GeForce GTS 250M video card
500 GB HDD
About a month ago, I started getting BSODs. No pattern I can detect of when they happen. Just seems random: once while checking email via Outlook, twice while working on a PowerPoint presentation, once while playing Wow, and a couple of times while browsing net.
**I just got help via the Windows forum on this site and hopefully have solved the BSOD issue by updating the Intel wifi card driver.**
Also, Outlook has issues: if I have booted Windows up since last using Outlook, it starts up but soon after comes up with error saying it needs to shut down. If I have run it since the last boot, then it's fine.
I'm using Office 2007 SP2 MSO (Part of Microsoft Office Enterprise 2007).
Thanks!
N