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Slew of issues with Windows 7 64 bit

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Hello, I have an Acer Aspire 8940G laptop that I have had for over 3.5 years now and I'm sure it needs a bit of maintenance. I have had a couple of windows updates (KB2596764 & KB2596620) that for several months now never actually get installed. I shut down the computer as it has these two updates waiting to be installed but they're still there next time I boot up again. (I called the PCSAFETY 800 number but was told that they do not handle update issues.) Here's my info: Intel Core i7 720QM @ 1.60GHz (1333 MHz FSB) 4 GB RAM Windows 7 Ultimate 64-bit SP1 NVIDIA GeForce GTS 250M video card 500 GB HDD Unfortunately, I use this computer for personal, work, school, and business, but I don't have a back up system in place. I have a 3 TB external I can back up to, I just need to set something up. About a month ago, I started getting BSODs. No pattern I can detect of when they happen. Just seems random: once while checking email via Outlook, twice while working on a PowerPoint presentation, once while playing Wow, and a couple of times while browsing net. Also, Outlook has issues: if I have booted Windows up since last using Outlook, it starts up but soon after comes up with error saying it needs to shut down. If I have run it since the last boot, then it's fine. I have run DDS and have the 2 text files: DDS.txt: DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.15.2 Run by [removed] at 19:54:52 on 2013-05-15 Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.4085.1874 [GMT -10:00] . AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe C:\Windows\system32\svchost.exe -k RPCSS c:\Program Files\Microsoft Security Client\MsMpEng.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe C:\Windows\system32\nvvsvc.exe C:\Program Files (x86)\Acer Bio Protection\CompPtcVUI.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\ABBYY\FineReader\10.00\Licensing\PE\NetworkLicenseServer.exe C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\ARX\ARX CryptoKit\utils\ARcltsrv.exe C:\Program Files\ARX\ARX CryptoKit\utils\arcltsrv.exe C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Acer\Registration\GregHSRW.exe C:\Program Files (x86)\Acer Bio Protection\BASVC.exe C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\MWLService.exe C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe C:\Windows\system32\rundll32.exe C:\Windows\system32\rundll32.exe C:\Windows\SysWOW64\rundll32.exe C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Acer\Acer Updater\UpdaterService.exe C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.1.0\ToolbarUpdater.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\svchost.exe -k netsvcs c:\Program Files\Microsoft Security Client\NisSrv.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\taskhost.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe C:\Program Files (x86)\SlySoft\AnyDVD\AnyDVDtray.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\NVIDIA Corporation\Display\nvtray.exe C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe C:\Program Files (x86)\SlySoft\AnyDVD\ADvdDiscHlp64.exe C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe C:\Program Files (x86)\Launch Manager\LManager.EXE C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe C:\Program Files (x86)\eFax Messenger 4.4\J2GDllCmd.exe C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files (x86)\SlySoft\CloneCD\CloneCDTray.exe C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe C:\Program Files (x86)\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe C:\Program Files (x86)\Browny02\BrYNSvc.exe C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Acer\Acer PowerSmart Manager\ePowerEvent.exe C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\ProgramData\FLEXnet\Connect\11\agent.exe C:\Windows\system32\wuauclt.exe C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe c:\PROGRA~2\mcafee\SITEAD~1\saui.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe c:\Program Files\Microsoft Security Client\MpCmdRun.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://searchou.com/?id=a6fd4b2e000000000000001e65eacea3 uWindow Title = Internet Explorer, optimized for Bing and MSN uSearch Bar = hxxp://www.google.com/ie uSearch Page = hxxp://www.google.com uDefault_Search_URL = hxxp://www.google.com/ie uProxyOverride = ;*.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - uURLSearchHooks: : - LocalServer32 - uURLSearchHooks: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll mURLSearchHooks: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll mWinlogon: Userinit = userinit.exe, BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll BHO: DivX Plus Web Player HTML5 : {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Viewer Plus\bin\PlusIEContextMenu.dll BHO: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: EndNote Web: {82D2E569-25A7-4E4D-9FA3-C5025B4B7912} - C:\Program Files (x86)\EndNote Web\ENWIEPlug.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\15.1.0.2\AVG SafeGuard toolbar_toolbar.dll BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll BHO: TwcToolbarBhoApp Class: {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\Windows\SysWOW64\TwcToolbarBho.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: uTorrentControl2 Toolbar: {687578B9-7132-4A7A-80E4-30EE31099E03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll TB: The Weather Channel Toolbar: {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\Windows\SysWOW64\TwcToolbarIe7.dll TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll TB: EndNote Web: {945C8270-A848-11D5-A805-00B0D092F45B} - C:\Program Files (x86)\EndNote Web\ENWIEPlug.dll TB: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\15.1.0.2\AVG SafeGuard toolbar_toolbar.dll uRun: [SyncMyCal] mRun: [PaperPort PTD] "C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe" mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED mRun: [Nikon Transfer Monitor] C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup mRun: [IndexSearch] "C:\Program Files (x86)\Nuance\PaperPort\IndexSearch.exe" mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" mRun: [EgisTecLiveUpdate] "C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe" mRun: [eFax 4.4] "C:\Program Files (x86)\eFax Messenger 4.4\J2GDllCmd.exe" /R mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW mRun: [DivXMediaServer] C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe mRun: [ControlCenter4] C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe /autorun mRun: [CloneCDTray] "C:\Program Files (x86)\SlySoft\CloneCD\CloneCDTray.exe" /s mRun: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN mRun: [Bonus.SSR.FR10] "C:\Program Files (x86)\ABBYY FineReader 10\Bonus.ScreenshotReader.exe" /autorun mRun: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k mRun: [ArcadeDeluxeAgent] "C:\Program Files (x86)\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe" mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" mRun: [Acer Assist Launcher] C:\Program Files (x86)\Acer\Acer Assist\launcher.exe mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe" mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: Add to Google Photos Screensa&ver; - C:\Windows\System32\GPhotos.scr/200 IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html IE: Download with &Media; Finder - C:\Program Files (x86)\Media Finder\hook.html IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll IE: {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files (x86)\Acer Bio Protection\PwdBank.exe IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll IE: {7578ADEA-D65F-4C89-A249-B1C88B6FFC20} - C:\Program Files (x86)\ICQ7.5\ICQ.exe IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm Trusted Zone: netflix.com DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab DPF: {055B4212-4C81-448E-AFA9-C3CA4AAE8F95} - hxxp://www.shockwave.com/content/dairydash/sis/DairyDashWeb.1.0.0.12.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.10.115.cab DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} - hxxps://kingsisle.hs.llnwd.net/e1/static/themes/wizard101A/activex/Wizard101GameLauncher.CAB DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100 TCP: NameServer = 24.25.227.55 209.18.47.61 24.25.227.53 TCP: Interfaces\{DDC94AB0-0E07-48C3-940F-888871D22574} : DHCPNameServer = [removed] [removed] [removed] TCP: Interfaces\{DDC94AB0-0E07-48C3-940F-888871D22574}\0516C6D66596C6C6163734D22323 : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{DDC94AB0-0E07-48C3-940F-888871D22574}\0596E656160707C65684F6573756E45647 : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{DDC94AB0-0E07-48C3-940F-888871D22574}\2516468616E49667163702E4 : DHCPNameServer = 192.168.221.153 TCP: Interfaces\{DDC94AB0-0E07-48C3-940F-888871D22574}\3514E413934393 : DHCPNameServer = [removed] [removed] [removed] TCP: Interfaces\{DDC94AB0-0E07-48C3-940F-888871D22574}\55848496C6F6 : DHCPNameServer = [removed] [removed] [removed] TCP: Interfaces\{DDC94AB0-0E07-48C3-940F-888871D22574}\75253553 : DHCPNameServer = 192.168.200.1 TCP: Interfaces\{DDC94AB0-0E07-48C3-940F-888871D22574}\B454E444259434B4 : DHCPNameServer = 192.168.2.1 Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.1.0\ViProtocol.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll LSA: Notification Packages = C:\Program Files (x86)\Acer Bio Protection\PwdFilterV64 x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey x64-Run: [Microsoft Pinyin IME Migration] C:\PROGRA~1\COMMON~1\MICROS~1\IME12\IMESC\IMSCMIG.EXE /INSTALL x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" x64-Run: [Korean IME Migration] C:\PROGRA~1\COMMON~1\MICROS~1\IME12\IMEKR\IMKRMIG.EXE x64-Run: [IME JPN 2007 Migration] C:\PROGRA~1\COMMON~1\MICROS~1\IME12\IMEJP\IMJPKLMG.EXE /Preload x64-Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe x64-Run: [Acronis Scheduler2 Service] "C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe" x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTrayLauncher.exe x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-IE: {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files (x86)\Acer Bio Protection\PwdBank.exe x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - x64-Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - x64-Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - x64-SSODL: WebCheck - . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Nalini Yadav\AppData\Roaming\Mozilla\Firefox\Profiles\ene3a1zx.default\ FF - prefs.js: browser.search.selectedEngine - Google FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/ FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\15.1.0\npsitesafety.dll FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll FF - plugin: C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMSS.dll FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nprpplugin.dll FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\3\NP_wtapp.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll FF - plugin: C:\Users\Nalini Yadav\AppData\Local\DIRECTV Player\npPlayerPlugin.dll FF - plugin: C:\Users\Nalini Yadav\AppData\Roaming\Move Networks\plugins\npqmp071706000001.dll FF - plugin: C:\Users\Nalini Yadav\AppData\Roaming\Mozilla\Firefox\Profiles\ene3a1zx.default\extensions\[removed]\plugins\npLMI64.dll FF - plugin: C:\Users\Nalini Yadav\AppData\Roaming\Mozilla\Firefox\Profiles\ene3a1zx.default\extensions\[removed]\plugins\npRACtrl.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll FF - plugin: C:\Windows\SysWOW64\npmproxy.dll FF - ExtSQL: 2013-05-05 19:43; avg@toolbar; C:\ProgramData\AVG SafeGuard toolbar\FireFoxExt\15.1.0.2 . —- FIREFOX POLICIES —- FF - user.js: extensions.BabylonToolbar_i.id - a6fd4b2e00000000000000269e4f2f75 FF - user.js: extensions.BabylonToolbar_i.hardId - a6fd4b2e00000000000000269e4f2f75 FF - user.js: extensions.BabylonToolbar_i.instlDay - 15385 FF - user.js: extensions.BabylonToolbar_i.vrsn - 1.5.3.17 FF - user.js: extensions.BabylonToolbar_i.vrsni - 1.5.3.17 FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.3.1720:51:38 FF - user.js: extensions.BabylonToolbar_i.prtnrId - babylon FF - user.js: extensions.BabylonToolbar_i.prdct - BabylonToolbar FF - user.js: extensions.BabylonToolbar_i.aflt - babsst FF - user.js: extensions.BabylonToolbar_i.smplGrp - none FF - user.js: extensions.BabylonToolbar_i.tlbrId - base FF - user.js: extensions.BabylonToolbar_i.newTab - false FF - user.js: extensions.BabylonToolbar_i.babTrack - affID=110482 FF - user.js: extensions.BabylonToolbar_i.babExt - FF - user.js: extensions.BabylonToolbar_i.srcExt - ss FF - user.js: extensions.BabylonToolbar_i.instlRef - sst . FF - user.js: extensions.autoDisableScopes - 14 . FF - user.js: extensions.privitize.tlbrSrchUrl - hxxp://searchou.com/?id=a6fd4b2e000000000000001e65eacea3&q;= FF - user.js: extensions.privitize.id - a6fd4b2e000000000000001e65eacea3 FF - user.js: extensions.privitize.appId - {301966DF-A84B-4255-AAB9-574B5CE237E4} FF - user.js: extensions.privitize.instlDay - 15809 FF - user.js: extensions.privitize.vrsn - [removed] FF - user.js: extensions.privitize.vrsni - [removed] FF - user.js: extensions.privitize.vrsnTs - 1.8.16.2210:10:08 FF - user.js: extensions.privitize.prtnrId - privitize FF - user.js: extensions.privitize.prdct - privitize FF - user.js: extensions.privitize.aflt - orgnl FF - user.js: extensions.privitize.smplGrp - none FF - user.js: extensions.privitize.tlbrId - base FF - user.js: extensions.privitize.instlRef - FF - user.js: extensions.privitize.dfltLng - FF - user.js: extensions.privitize.excTlbr - true FF - user.js: extensions.privitize.ffxUnstlRst - false FF - user.js: extensions.privitize.admin - false FF - user.js: extensions.privitize.autoRvrt - false FF - user.js: extensions.privitize.rvrt - false FF - user.js: extensions.privitize.hmpg - true FF - user.js: extensions.privitize.hmpgUrl - hxxp://searchou.com/?id=a6fd4b2e000000000000001e65eacea3 FF - user.js: extensions.privitize.hpOld0 - hxxp://www.msn.com/ FF - user.js: extensions.privitize.dfltSrch - true FF - user.js: extensions.privitize.srchPrvdr - Search The Web (privitize) FF - user.js: extensions.privitize.kw_url - hxxp://searchou.com/?q={searchTerms}&id;=a6fd4b2e000000000000001e65eacea3 FF - user.js: extensions.privitize.dnsErr - true FF - user.js: extensions.privitize.newTab - true FF - user.js: extensions.privitize.newTabUrl - hxxp://searchou.com/?id=a6fd4b2e000000000000001e65eacea3 . ============= SERVICES / DRIVERS =============== . R0 johci;JMicron 1394 Filter Driver;C:\Windows\System32\drivers\johci.sys [2009-9-8 22640] R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320] R0 tdrpman258;Acronis Try&Decide; and Restore Points filter (build 258);C:\Windows\System32\drivers\tdrpm258.sys [2010-5-23 1477728] R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-5-5 40736] R1 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2009-9-12 308296] R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-2 22576] R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-2 20016] R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-2 60464] R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};Power Control [2010/02/02 17:13:19];C:\Program Files (x86)\Acer Arcade Deluxe\PlayMovie\000.fcl [2010-3-12 146928] R2 ABBYY.Licensing.FineReader.Professional.10.0;ABBYY FineReader 10 PE Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReader\10.00\Licensing\PE\NetworkLicenseServer.exe [2009-12-10 814344] R2 afcdpsrv;Acronis Nonstop Backup service;C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [2010-5-23 2480048] R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-4-10 168592] R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe [2009-9-12 796192] R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-8-27 1150496] R2 IGBASVC;EgisTec Service;C:\Program Files (x86)\Acer Bio Protection\BASVC.exe [2009-8-27 3450368] R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2010-9-29 375728] R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2008-8-11 15928] R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2010-3-16 72216] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-13 418376] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-13 701512] R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [2013-5-2 120592] R2 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\MWLService.exe [2009-8-6 311592] R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 130008] R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2009-9-22 62720] R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2009-6-17 144640] R2 PDFProFiltSrvPP;PDFProFiltSrvPP;C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [2010-3-9 144672] R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2012-11-29 38608] R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2009-9-12 253952] R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-1-25 383264] R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2009-9-12 240160] R2 vToolbarUpdater15.1.0;vToolbarUpdater15.1.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.1.0\ToolbarUpdater.exe [2013-5-5 1008816] R3 afcdp;afcdp;C:\Windows\System32\drivers\afcdp.sys [2010-5-23 251488] R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2012-2-19 245760] R3 FPSensor;EgisTec-Corp Fingerprint Reader Driver (FPSensor.sys);C:\Windows\System32\drivers\FPSensor.sys [2011-9-15 36656] R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-6-6 317480] R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-3-17 25928] R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2009-9-15 6952960] R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360] R3 nuvotoncir;Nuvoton IR Transceiver;C:\Windows\System32\drivers\nuvotoncir.sys [2009-6-24 48128] R3 QuickBooksDB20;QuickBooksDB20;C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB20 –> C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB20 [?] S2 CLKMSVC10_DB37F995;CyberLink Product - 2012/07/29 17:10:10;C:\Program Files (x86)\Acer Arcade Deluxe\PlayMovie\NavFilter\kmsvc.exe [2011-3-22 241648] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944] S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2011-4-29 48488] S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-22 1493352] S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] S3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2009-9-12 143320] S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-2-5 235216] S3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2009-9-12 102472] S3 mferkdk;McAfee Inc. mferkdk;C:\Windows\System32\drivers\mferkdk.sys [2009-9-12 40904] S3 mfesmfk;McAfee Inc. mfesmfk;C:\Windows\System32\drivers\mfesmfk.sys [2009-9-12 49480] S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw5v64.sys [2009-9-12 5435904] S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2009-6-17 50432] S3 QuickBooksDB19;QuickBooksDB19;C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB19 –> C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB19 [?] S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-3-5 19456] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-3-5 57856] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-3-11 1255736] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] . =============== Created Last 30 ================ . 2013-05-16 03:59:51 9460464 —-a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{5E48186F-9B31-4B40-9570-C0A709036746}\mpengine.dll 2013-05-15 03:28:40 ——– d—–w- C:\Users\Nalini Yadav\AppData\Roaming\Absolutist 2013-05-15 02:29:40 9460464 —-a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll 2013-05-11 10:37:28 209472 —-a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll 2013-05-10 04:39:22 ——– d—–w- C:\Users\Nalini Yadav\AppData\Roaming\HipSoft 2013-05-06 05:43:14 ——– d—–w- C:\Users\Nalini Yadav\AppData\Local\AVG SafeGuard toolbar 2013-05-06 05:43:09 ——– d—–w- C:\ProgramData\AVG SafeGuard toolbar 2013-05-06 05:43:05 40736 —-a-w- C:\Windows\System32\drivers\avgtpx64.sys 2013-05-06 05:43:04 ——– d—–w- C:\Program Files (x86)\Common Files\AVG Secure Search 2013-05-06 05:43:03 ——– d—–w- C:\Program Files (x86)\AVG SafeGuard toolbar 2013-05-06 05:42:43 ——– d—–w- C:\Users\Nalini Yadav\AppData\Roaming\Reincubate 2013-05-06 05:42:42 ——– d—–w- C:\Users\Nalini Yadav\AppData\Roaming\OpenCandy 2013-04-25 13:44:30 142424 —-a-w- C:\Windows\SysWow64\drivers\AnyDVD.sys 2013-04-25 13:44:30 142424 —-a-w- C:\Windows\System32\drivers\AnyDVD.sys 2013-04-25 08:32:44 ——– d—–w- C:\Users\Nalini Yadav\AppData\Roaming\Liam games 2013-04-25 01:33:56 97176 —-a-w- C:\Windows\SysWow64\ElbyCDIO.dll 2013-04-24 05:11:10 1656680 —-a-w- C:\Windows\System32\drivers\ntfs.sys 2013-04-24 00:16:21 905296 ——w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{7A86A042-AD2B-4FBA-9598-7E87545E2915}\gapaengine.dll 2013-04-22 06:52:47 223752 —-a-w- C:\Windows\System32\drivers\fvevol.sys 2013-04-18 01:39:55 ——– d—–w- C:\Users\Nalini Yadav\Settings 2013-04-18 01:39:55 ——– d—–w- C:\Users\Nalini Yadav\Logs 2013-04-18 01:39:55 ——– d—–w- C:\Users\Nalini Yadav\Images . ==================== Find3M ==================== . 2013-05-15 03:20:23 71048 —-a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-05-15 03:20:23 692104 —-a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-05-02 15:29:56 278800 ——w- C:\Windows\System32\MpSigStub.exe 2013-04-05 00:50:32 25928 —-a-w- C:\Windows\System32\drivers\mbam.sys 2013-04-02 14:09:52 4550656 —-a-w- C:\Windows\SysWow64\GPhotos.scr 2013-03-19 06:04:06 5550424 —-a-w- C:\Windows\System32\ntoskrnl.exe 2013-03-19 05:46:56 43520 —-a-w- C:\Windows\System32\csrsrv.dll 2013-03-19 05:04:13 3968856 —-a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2013-03-19 05:04:10 3913560 —-a-w- C:\Windows\SysWow64\ntoskrnl.exe 2013-03-19 04:47:50 6656 —-a-w- C:\Windows\SysWow64\apisetschema.dll 2013-03-19 03:06:33 112640 —-a-w- C:\Windows\System32\smss.exe 2013-03-04 12:24:27 40344 —-a-w- C:\Windows\System32\drivers\ElbyCDIO.sys 2013-03-01 03:36:04 3153408 —-a-w- C:\Windows\System32\win32k.sys 2013-02-25 21:43:58 95648 —-a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll 2013-02-25 21:43:55 861088 —-a-w- C:\Windows\SysWow64\npDeployJava1.dll 2013-02-25 21:43:55 782240 —-a-w- C:\Windows\SysWow64\deployJava1.dll 2013-02-21 10:30:16 1766912 —-a-w- C:\Windows\SysWow64\wininet.dll 2013-02-21 10:29:39 2877440 —-a-w- C:\Windows\SysWow64\jscript9.dll 2013-02-21 10:29:37 61440 —-a-w- C:\Windows\SysWow64\iesetup.dll 2013-02-21 10:29:37 109056 —-a-w- C:\Windows\SysWow64\iesysprep.dll 2013-02-21 10:15:07 2240512 —-a-w- C:\Windows\System32\wininet.dll 2013-02-21 10:14:09 3958784 —-a-w- C:\Windows\System32\jscript9.dll 2013-02-21 10:14:05 67072 —-a-w- C:\Windows\System32\iesetup.dll 2013-02-21 10:14:05 136704 —-a-w- C:\Windows\System32\iesysprep.dll 2013-02-19 12:01:03 2706432 —-a-w- C:\Windows\SysWow64\mshtml.tlb 2013-02-19 11:42:14 2706432 —-a-w- C:\Windows\System32\mshtml.tlb 2013-02-19 11:10:53 71680 —-a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe 2013-02-19 10:51:18 89600 —-a-w- C:\Windows\System32\RegisterIEPKEYs.exe . ============= FINISH: 19:55:42.26 =============== Attach.txt: . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Ultimate Boot Device: \Device\HarddiskVolume3 Install Date: 2/2/2010 11:49:01 AM System Uptime: 5/15/2013 10:58:44 AM (9 hours ago) . Motherboard: Acer | | SM80-CP Processor: Intel® Core™ i7 CPU Q 720 @ 1.60GHz | CPU 1 | 926/133mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 450 GiB total, 128.006 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP1116: 5/14/2013 4:18:06 PM - Windows Update RP1117: 5/14/2013 4:46:53 PM - Installed Fable - The Lost Chapters RP1118: 5/14/2013 11:16:33 PM - Windows Update RP1119: 5/15/2013 10:29:53 AM - Windows Update . ==== Installed Programs ====================== . µTorrent ABBYY FineReader 10 Professional Edition AC3Filter 1.63b Acer Arcade Deluxe Acer Arcade Instant On Acer Assist Acer Backup Manager Acer Bio Protection Acer Crystal Eye Webcam Acer eRecovery Management Acer Games Acer GridVista Acer PowerSmart Manager Acer Registration Acer ScreenSaver Acer Updater Acer VCM Acrobat.com Acronis True Image Home ActivePerl 5.10.1 Build 1006 Adobe Acrobat 9 Pro Adobe Acrobat 9.4.4 - CPSID_83708 Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader XI (11.0.03) Adobe Shockwave Player 11.5 AnswerWorks 5.0 English Runtime Any Video Converter 5 5.0.4 AnyDVD Apple Application Support Apple Mobile Device Support Apple Software Update APS Assess 2.0 ARX CoSign Client ARX CryptoKit ARX Office Signatures ARX OmniSign Printer ARX Signature API Ashes of Immortality 2: Bad Blood Avadon Avernum Avernum 6 AVG SafeGuard toolbar Backup Manager Advance Band of Bugs Bigasoft Total Video Converter 3.5.10.4312 Bing Desktop Bio-Rad CFX Manager 1.6 Bonjour Broadcom Gigabit NetLink Controller Brother MFL-Pro Suite MFC-7360N Brother Product Research and Support Program Brunhilda and the Dark Crystal Canon MP210 series CloneCD CloneDVD2 CloneDVDmobile Compatibility Pack for the 2007 Office system CopyTrans Suite Remove Only Cucusoft iTunes to iTunes Transfer 2.0.2 Cyberduck 4.2.1 (9350) D3DX10 DBGET Jmol Debut Video Capture Software Delicious - Emily's Wonder Wedding Diablo III Diner Dash 5 - Boom! The Collector's Edition DIRECTV Player DivX Setup Drakensang Online Dream Chronicles - The Chosen Child Dropbox eBay Worldwide eFax Messenger EndNote Web Escape from Lost Island eSobi v2 FATE FATE - The Traitor Soul File Uploader Fingerprint Solution Google Earth Google Talk (remove only) Google Toolbar for Internet Explorer Google Update Helper Hazen ® Hearts of Chaos Hyper32 iCloud ICQ7.5 Identity Card Image Studio 2.1 ImgBurn Intel® Matrix Storage Manager iPhone Backup Extractor Island Tribe 4 iTunes Jack the Ripper - Letters from Hell Jane's Realty 2 Java 7 Update 15 Java Auto Updater JavaFX 2.1.1 JMicron 1394 Filter Driver JMicron Flash Media Controller Driver Junk Mail filter update Kudos - Rock Legend LandGrabbers Last Heroes 3 Last Heroes 4 Launch Manager Logitech Touch Mouse Server 1.0 LogMeIn Love and Death - Bitten Malwarebytes Anti-Malware version 1.75.0.1300 Matchmaker - Joining Hearts McAfee Security Scan Plus McAfee SiteAdvisor Mercury Mesh Runtime Messenger Companion Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB953297) Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Choice Guard Microsoft Office 2007 Primary Interop Assemblies Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office IME (Chinese (Simplified)) 2007 Microsoft Office IME (Chinese (Traditional)) 2007 Microsoft Office IME (Japanese) 2007 Microsoft Office IME (Korean) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office Live Add-in 1.5 Microsoft Office Office 64-bit Components 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook Connector Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (Arabic) 2007 Microsoft Office Proof (Basque) 2007 Microsoft Office Proof (Bulgarian) 2007 Microsoft Office Proof (Catalan) 2007 Microsoft Office Proof (Chinese (Simplified)) 2007 Microsoft Office Proof (Chinese (Traditional)) 2007 Microsoft Office Proof (Croatian) 2007 Microsoft Office Proof (Czech) 2007 Microsoft Office Proof (Danish) 2007 Microsoft Office Proof (Dutch) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (Estonian) 2007 Microsoft Office Proof (Finnish) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Galician) 2007 Microsoft Office Proof (German) 2007 Microsoft Office Proof (Greek) 2007 Microsoft Office Proof (Gujarati) 2007 Microsoft Office Proof (Hebrew) 2007 Microsoft Office Proof (Hindi) 2007 Microsoft Office Proof (Hungarian) 2007 Microsoft Office Proof (Italian) 2007 Microsoft Office Proof (Japanese) 2007 Microsoft Office Proof (Kannada) 2007 Microsoft Office Proof (Korean) 2007 Microsoft Office Proof (Latvian) 2007 Microsoft Office Proof (Lithuanian) 2007 Microsoft Office Proof (Marathi) 2007 Microsoft Office Proof (Norwegian (Bokmål)) 2007 Microsoft Office Proof (Norwegian (Nynorsk)) 2007 Microsoft Office Proof (Polish) 2007 Microsoft Office Proof (Portuguese (Brazil)) 2007 Microsoft Office Proof (Portuguese (Portugal)) 2007 Microsoft Office Proof (Punjabi) 2007 Microsoft Office Proof (Romanian) 2007 Microsoft Office Proof (Russian) 2007 Microsoft Office Proof (Serbian (Latin)) 2007 Microsoft Office Proof (Slovak) 2007 Microsoft Office Proof (Slovenian) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proof (Swedish) 2007 Microsoft Office Proof (Tamil) 2007 Microsoft Office Proof (Telugu) 2007 Microsoft Office Proof (Thai) 2007 Microsoft Office Proof (Turkish) 2007 Microsoft Office Proof (Ukrainian) 2007 Microsoft Office Proof (Urdu) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Kit 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Proofing Tools Kit 2007 Microsoft Office ProofMUI (English) 2007 Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared 64-bit MUI (English) 2007 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Suite Activation Assistant Microsoft Office Word MUI (English) 2007 Microsoft Security Client Microsoft Security Essentials Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual Studio 2005 Tools for Office Runtime Mortimer Beckett and the Lost King Mozilla Firefox 20.0.1 (x86 en-US) Mozilla Maintenance Service MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP2 Parser and SDK MSXML 4.0 SP3 Parser MSXML 4.0 SP3 Parser (KB2721691) MSXML 4.0 SP3 Parser (KB2758694) MSXML 4.0 SP3 Parser (KB973685) MyWinLocker Nikon Message Center Nikon Transfer Norton Online Backup NTI Backup Now 5 NTI Backup Now Standard NTI Media Maker 8 Nuance PaperPort 12 Nuance PDF Viewer Plus Nuvoton CIR Device Driver NVIDIA 3D Vision Driver 313.96 NVIDIA Control Panel 313.96 NVIDIA Graphics Driver 313.96 NVIDIA HD Audio Driver [removed] NVIDIA Install Application NVIDIA PhysX NVIDIA PhysX System Software 9.12.1031 NVIDIA Stereoscopic 3D Driver NVIDIA Update 1.12.12 NVIDIA Update Components ODIR Paint.NET v3.5.10 Pando Media Booster PaperPort Image Printer 64-bit Patchworkz™ Perl Express 2.5 PerlEdit Picasa 3 Prism Video File Converter QB Connection Diagnostic Tool QuickBooks QuickBooks Premier Edition 2010 Quicken 2011 QuickTime RealDownloader RealNetworks - Microsoft Visual C++ 2008 Runtime RealNetworks - Microsoft Visual C++ 2010 Runtime RealPlayer Realtek High Definition Audio Driver RealUpgrade 1.1 ResearchSoft Direct Export Helper Royal Envoy 2 Scansoft PDF Professional Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) SelectionLinks Skype™ 5.10 SmartDraw 2012 Smilebox SMPlayer 0.6.9 Sons of Triskelion StreamTorrent 1.0 SupportSoft Assisted Service Synaptics Pointing Device Driver TaxACT 2009 TaxACT 2009 Georgia TaxACT 2010 TaxACT 2010 Georgia TaxACT 2011 - 1040 Edition TaxACT 2011 Georgia TaxACT 2011 Hawaii TaxACT 2012 - 1040 Edition TaxACT 2012 Hawaii Technitium MAC Address Changer v6.0.3 The Cross Formula The Inquisitor The Lord of the Rings Online™ v03.02.03.8013 The Weather Channel App The Weather Channel Desktop 6 The Weather Channel Toolbar Torchlight Tradewinds Odyssey Trine Trivia Machine Reloaded Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update Installer for WildTangent Games App uTorrentControl2 Toolbar VC80CRTRedist - 8.0.50727.6195 VideoPad Video Editor Viking Brothers Virtual City 2: Paradise Resort Virtual Families 2: Our Dream House Virtual Villagers 4 - The Tree of Life Visual Studio 2005 Tools for Office Second Edition Runtime Welcome Center WIDCOMM Bluetooth Software WildTangent Games WildTangent Games App WildTangent Games App (Acer Games) Windows Live Communications Platform Windows Live Essentials Windows Live Family Safety Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Messenger Companion Core Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live Upload Tool Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources WinPatrol 2009 WinRAR archiver Wizard101 World of Warcraft Xvid Video Codec Zinio Alert Messenger Zinio Reader 4 . ==== Event Viewer Messages From Past Week ======== . 5/15/2013 10:28:45 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 5/14/2013 4:46:47 PM, Error: Microsoft-Windows-DistributedCOM [10001] - Unable to start a DCOM Server: {E9513610-F218-4DDA-B954-2C7E6BA7CABB} as /. The error: "740" Happened while starting this command: C:\PROGRA~2\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe -Embedding 5/14/2013 11:16:53 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8007066f: Update for Microsoft Office 2007 suites (KB2596620). 5/14/2013 11:16:52 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8007066f: Security Update for Microsoft Office PowerPoint 2007 (KB2596764). 5/13/2013 1:25:15 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. . ==== End Of File ===========================
The first thing you need to do is create a backup image. Do it now, don't wait. If you had done this before and kept it current then it would have been simple to fix this when it started happening. So do it now, even though you are having problems. At least your data will be safe. You have NTI Backup Now 5 installed, or you can download Macrium Reflect Free.

Once that's done, install and run BlueScreenView, see what it tells you about the dumps. If nothing useful, zip up the dumps in C:\Windows\minidump and upload here.
Thanks for your reply! I created a backup last night using NTI's utility but it said that some files could not be backed up. I couldn't figure out how to see which files were the issue. I also had to copy the minidump files to another location in order to zip them. Is this normal? Here is the zip file of dumps. I didn't see anything that made me say, "Ah-hah!" Also, I had to break up the zip file into 3 files since the whole thing was larger than the max 2MB for uploading. Thanks! Nalini
Wow, lot of dumps. I should have asked for the last 10 or so :lol: The majority of them point to NETw5s64.sys as the cause. This is part of the driver for a Intel Wireless card/chip I believe. What is the make and model number of your computer?
I have an Acer Aspire 8940G. I believe it has an Intel WiFi Link 5100 AGN network card and I think the driver that is installed is the one that came with the computer from 2009.
Yup, that is the card that many people complained about. There is an updated driver from 2010 (and maybe later) that you should install.

See the Intel Download Site

You can try the Automatically detect and update drivers and software link or download and install

Intel® PROSet/Wireless Software and
Drivers for IT Administrators
Tue, 26 Feb 2013

Hmmm, an easier way may be to open Device Managr then expand Network adapters, then right click on the Intel WiFi and select Update Driver. See if there is already one available that is Windows 7 certified.

You can also Check Windows Update via Control Panel and see there is a updated driver under Optional Updates.
OK, just updated the driver via the website's Automatically detect.. utility. The driver is now from Jan 2012. Thank you! What's next?
Now wait and see if the problem happens again or not. If not then you're all set. If yes, upload just the new dump or dumps. We never close topics here so this will be open whenever you need it.
Update: No new BSODs to report, however, all of my MS Office apps keep crashing and now firefox started crashing. Windows also seemed to freeze after the firefox crash. I posted in the MS Office forum regarding the Office updates that won't install but no one has responded… Thanks!
You have a lot of Office stuff installed. I would do a complete uninstall of anything Office related, reboot then reinstall and test as you install each addition.

I have Office 2007 as well but I don't have any of the additional stuff you show. It may have to do with it being the Enterprise edition, but this a lot!

Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office IME (Chinese (Simplified)) 2007
Microsoft Office IME (Chinese (Traditional)) 2007
Microsoft Office IME (Japanese) 2007
Microsoft Office IME (Korean) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (Arabic) 2007
Microsoft Office Proof (Basque) 2007
Microsoft Office Proof (Bulgarian) 2007
Microsoft Office Proof (Catalan) 2007
Microsoft Office Proof (Chinese (Simplified)) 2007
Microsoft Office Proof (Chinese (Traditional)) 2007
Microsoft Office Proof (Croatian) 2007
Microsoft Office Proof (Czech) 2007
Microsoft Office Proof (Danish) 2007
Microsoft Office Proof (Dutch) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (Estonian) 2007
Microsoft Office Proof (Finnish) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Galician) 2007
Microsoft Office Proof (German) 2007
Microsoft Office Proof (Greek) 2007
Microsoft Office Proof (Gujarati) 2007
Microsoft Office Proof (Hebrew) 2007
Microsoft Office Proof (Hindi) 2007
Microsoft Office Proof (Hungarian) 2007
Microsoft Office Proof (Italian) 2007
Microsoft Office Proof (Japanese) 2007
Microsoft Office Proof (Kannada) 2007
Microsoft Office Proof (Korean) 2007
Microsoft Office Proof (Latvian) 2007
Microsoft Office Proof (Lithuanian) 2007
Microsoft Office Proof (Marathi) 2007
Microsoft Office Proof (Norwegian (Bokmål)) 2007
Microsoft Office Proof (Norwegian (Nynorsk)) 2007
Microsoft Office Proof (Polish) 2007
Microsoft Office Proof (Portuguese (Brazil)) 2007
Microsoft Office Proof (Portuguese (Portugal)) 2007
Microsoft Office Proof (Punjabi) 2007
Microsoft Office Proof (Romanian) 2007
Microsoft Office Proof (Russian) 2007
Microsoft Office Proof (Serbian (Latin)) 2007
Microsoft Office Proof (Slovak) 2007
Microsoft Office Proof (Slovenian) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proof (Swedish) 2007
Microsoft Office Proof (Tamil) 2007
Microsoft Office Proof (Telugu) 2007
Microsoft Office Proof (Thai) 2007
Microsoft Office Proof (Turkish) 2007
Microsoft Office Proof (Ukrainian) 2007
Microsoft Office Proof (Urdu) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Kit 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools Kit 2007
Microsoft Office ProofMUI (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007


May be best to wait and see what they say in the Office forum.

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