Once in awhile I and other users get an email saying its from a friend on my contact list with a message to go to a link that leads to a website that the antivirus usually blocks
It sounds like your email account has been hacked into. You need to change your password and I’d suggest you start a thread in our
Browsers, Internet and email forum
here.
Your computer appears to be clean.
Now that you’re free from malware, as long as your computer seems to be running well, please follow these simple steps to tidy up you computer and decrease the likelihood of getting infected again:
Uninstall Combofix
Follow these steps to uninstall Combofix- click START then RUN
- now type Combofix /uninstall in the runbox and click OK.
Note the space between the X and the /, it needs to be there.
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- please follow the prompts to uninstall Combofix.
- once it's finished uninstalling itself you will receive a message saying Combofix was uninstalled successfully.
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Uninstall OTL- double-click OTL.exe
- click the CleanUp! button.
- select Yes when the Begin cleanup Process? prompt appears.
- if you are prompted to reboot during the cleanup, select Yes.
- the tool will delete itself once it finishes, if not delete it by yourself.
NOTE: If you receive a warning from your firewall or other security programs regarding OTL attempting to contact the internet, please allow it to do so.
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Uninstall AdwCleaner- double click on adwcleaner.exe to run the tool
- click on Uninstall
- confirm with Yes.
You can delete all other logs and programs we’ve used that are on your desktop. Just click on them and press
Delete.
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Antivirus
Your antivirus may not be enabled.
Click on
Start, Programs, Microsoft Security Essentials.
Click on the “Home” tab and make sure that “Real time protection” is marked as “On”.
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Update installed programs
Your versions Java and Adobe Reader are out-of-date and need to be removed and updated. Having the latest updates ensures there are no security vulnerabilities in your system.
To remove them:
- click Start, Settings, Control Panel, Add or remove programs.
- click on Adobe Reader 9 and then Uninstall
- repeat this for other Adobe or Java entries
Go to
ADOBE and download the latest version of Acrobat Reader.
NEXT
Install the latest version of Java:
Java
NOTE – when you install Java, before clicking on
Install, be sure to Uncheck “
Install the Ask Toolbar and make Ask my default search provider”
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Recommended programs
SpywareBlaster. SpywareBlaster protects against bad ActiveX, it immunizes your PC against them. It blocks over 11,000 bad sites and uses no resources of your computer.
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Install
Spybot - Search and Destroy which provides real time spyware and hijacker protection.
You can download and install Spybot Search and Destroy
here
You should scan your computer with the program on a regular basis as you would with your anti-virus software.
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Update and run
Malwarebytes. This really is an excellent program that you should also update and run on a regular basis, probably weekly.
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It’s important to keep programs up to date so that malware doesn't exploit any old security flaws.
FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated.
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MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
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I also recommend that you read the following:
How to prevent malware by miekiemoes
I will keep this open for 24 hours in case you have any problems, after which I’ll close the topic.
Safe computing
Satchfan