I've seen this type of software before that turns out to be malware and thought Malwarebytes would remove it but it didn't. I tried using control panel, uninstall programs and when tried to delete a banner pops up and says the inins000 file is missing and recommends to "correct the problem or obtain a new copy of the program". I didn't want to get a "new copy" of the file so is there a method(s) to remove it?
I went to the C drive Program Files (x86) PCFixSpeed folder and there are two applications; PCFixSpeed and PCFixTray. The Unins000 application is right underneath it but I assume it's "corrupt"??
What are my options here. Thanks in advance.
Fred
Hello,
Welcome toWhatTheTech. My name is mowman, and I will be helping you fix your problems.
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Please take note of some guidelines for this fix:
•Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
•If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
•Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
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Only attach them if requested or if they do not fit into the post
Download OTL to your desktop.
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Check the boxes beside LOP Check and Purity Check.
Under Custom Scan paste this in
netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
C:\Windows\assembly\tmp\U\*.* /s
CREATERESTOREPOINT
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
