i am running windows xp, i have had severe malware problems for the last few days. i started up my computer tonight and as it was starting up said that it couldn't red in or write out or flush, to paraphrase the word it gave me. i tried what little i could do and when it finally was able to come on my files were not visible on the desktop. can anyone help?
My name is Satchfan and I would be glad to help you with your computer problem.
Please read the following guidelines which will help to make cleaning your machine easier:
please follow all instructions in the order posted
please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
if you don't understand something, please don't hesitate to ask for clarification before proceeding
the fixes are specific to your problem and should only be used for this issue on this machine.
please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
IMPORTANT:
Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested
It is VERY dangerous to look for solutions by following other threads. Please be aware that what can "fix" one computer could cause irreparable damage to another.
Hi LogE80
It has been a couple of days since I replied to your request for help with your computer problems.
Please let me know if you are having problems and still need help.
Thanks
Satchfan