Spyware / Malware / Virus Removal

Noisy computer/infected?

18 min read

Looking for the outcome? Ask AI

computerwannabe

Post #16January 25, 2013, 5:08 PM UTC

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.5.0 (01.23.2013:2)
OS: Windows Vista ™ Home Premium x86
Ran by [removed] on Fri 01/25/2013 at 10:05:53.66
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"
Successfully deleted: [File] "C:\Windows\couponprinter.ocx"

~~~ Folders

Successfully deleted: [Folder] "C:\Program Files\coupons"

~~~ FireFox

Successfully deleted: [File] C:\Users\jtmeserole\AppData\Roaming\mozilla\firefox\profiles\tkucy2ap.default\extensions\[removed] [Tracur]
Successfully deleted the following from C:\Users\jtmeserole\AppData\Roaming\mozilla\firefox\profiles\tkucy2ap.default\prefs.js

user_pref("extensions.crossriderapp498.498.backgroundjs", "\n/********************************************************************************
****\n This is your background c
user_pref("extensions.crossriderapp498.498.js", "\n\nvar _GPL_PID = 18;\n\n(function($) { \n\n $.geoplugin = function(options) {\n var baseCurrency = \"USD\";\n var a
Emptied folder: C:\Users\jtmeserole\AppData\Roaming\mozilla\firefox\profiles\tkucy2ap.default\minidumps [10 files]

~~~ Chrome

Dumping contents of C:\Users\jtmeserole\appdata\local\Google\Chrome\User Data\Default\Default
C:\Users\jtmeserole\appdata\local\Google\Chrome\User Data\Default\Default\aagedigfddgcdhgcdjddgbgddegbdddi
C:\Users\jtmeserole\appdata\local\Google\Chrome\User Data\Default\Default\aagedigfddgcdhgcdjddgbgddegbdddi\background.js
C:\Users\jtmeserole\appdata\local\Google\Chrome\User Data\Default\Default\aagedigfddgcdhgcdjddgbgddegbdddi\manifest.json

Successfully deleted: [Folder] C:\Users\jtmeserole\appdata\local\Google\Chrome\User Data\Default\Default [Default Extension 1.0]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 01/25/2013 at 10:09:22.12
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ComboFix 13-01-24.02 - jtmeserole 01/25/2013 10:22:49.6.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2942.1928 [GMT -6:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-12-25 to 2013-01-25 )))))))))))))))))))))))))))))))
.
.
2013-01-25 16:33 . 2013-01-25 16:33 ——– d—–w- c:\users\jtmeserole\AppData\Local\temp
2013-01-25 16:33 . 2013-01-25 16:33 ——– d—–w- c:\users\What\AppData\Local\temp
2013-01-25 16:33 . 2013-01-25 16:33 ——– d—–w- c:\users\school acct\AppData\Local\temp
2013-01-25 16:33 . 2013-01-25 16:33 ——– d—–w- c:\users\safe kids\AppData\Local\temp
2013-01-25 16:33 . 2013-01-25 16:33 ——– d—–w- c:\users\s\AppData\Local\temp
2013-01-25 16:33 . 2013-01-25 16:33 ——– d—–w- c:\users\Public\AppData\Local\temp
2013-01-25 16:33 . 2013-01-25 16:33 ——– d—–w- c:\users\Nice\AppData\Local\temp
2013-01-25 16:33 . 2013-01-25 16:33 ——– d—–w- c:\users\Default\AppData\Local\temp
2013-01-23 04:41 . 2013-01-23 13:03 ——– d—–w- c:\windows\system32\drivers\N360\1402010.016
2013-01-18 03:28 . 2013-01-18 03:28 ——– d—–w- c:\program files\Common Files\Java
2013-01-18 03:28 . 2013-01-18 03:27 859552 —-a-w- c:\windows\system32\npDeployJava1.dll
2013-01-18 03:27 . 2013-01-18 03:27 94112 —-a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-01-14 21:43 . 2013-01-14 21:43 ——– d—–w- c:\users\jtmeserole\AppData\Roaming\Playrix Entertainment
2013-01-14 19:09 . 2013-01-14 19:09 ——– d—–w- c:\windows\ERUNT
2013-01-14 19:06 . 2013-01-25 16:05 ——– d—–w- C:\JRT
2013-01-14 03:20 . 2013-01-14 03:21 ——– d—–w- c:\program files\Royal Envoy 2
2013-01-14 03:16 . 2013-01-14 03:17 ——– d—–w- c:\users\jtmeserole\AppData\Roaming\Realore_Whiterra Roads Of Rome 3
2013-01-14 03:14 . 2013-01-14 03:14 ——– d—–w- c:\program files\Roads of Rome III
2013-01-14 03:14 . 2013-01-14 03:14 ——– d—–w- c:\users\jtmeserole\AppData\Roaming\Meridian93
2013-01-14 03:11 . 2013-01-14 03:12 ——– d—–w- c:\program files\Magic Farm 2 - Fairy Lands
2013-01-09 17:56 . 2012-11-23 01:35 2048000 —-a-w- c:\windows\system32\win32k.sys
2013-01-09 17:55 . 2012-11-20 04:22 204288 —-a-w- c:\windows\system32\ncrypt.dll
2013-01-09 17:55 . 2012-11-02 10:19 1400832 —-a-w- c:\windows\system32\msxml6.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-22 15:26 . 2012-06-14 13:07 697864 —-a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-22 15:26 . 2011-06-30 17:17 74248 —-a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-01-18 03:27 . 2010-09-20 21:21 780192 —-a-w- c:\windows\system32\deployJava1.dll
2012-12-16 13:12 . 2012-12-22 13:39 34304 —-a-w- c:\windows\system32\atmlib.dll
2012-12-16 10:50 . 2012-12-22 13:39 293376 —-a-w- c:\windows\system32\atmfd.dll
2012-12-14 22:49 . 2010-11-26 20:52 21104 —-a-w- c:\windows\system32\drivers\mbam.sys
2012-11-22 19:03 . 2010-09-22 16:15 142496 —-a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-11-14 02:09 . 2012-12-14 13:19 1800704 —-a-w- c:\windows\system32\jscript9.dll
2012-11-14 01:58 . 2012-12-14 13:19 1427968 —-a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 01:57 . 2012-12-14 13:19 1129472 —-a-w- c:\windows\system32\wininet.dll
2012-11-14 01:49 . 2012-12-14 13:19 142848 —-a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 01:48 . 2012-12-14 13:19 420864 —-a-w- c:\windows\system32\vbscript.dll
2012-11-14 01:44 . 2012-12-14 13:19 2382848 —-a-w- c:\windows\system32\mshtml.tlb
2012-11-13 01:29 . 2012-12-13 12:46 2048 —-a-w- c:\windows\system32\tzres.dll
2012-11-02 10:18 . 2012-12-13 12:46 376320 —-a-w- c:\windows\system32\dpnet.dll
2012-11-02 08:26 . 2012-12-13 12:46 23040 —-a-w- c:\windows\system32\dpnsvr.exe
2012-03-26 15:22 . 2012-03-26 15:22 35113704 —-a-w- c:\program files\Common Files\directx_9c_redist.exe
2010-03-31 16:09 . 2013-01-19 03:36 10437264 —-a-w- c:\program files\mozilla firefox\plugins\PDFNetC.dll
2010-04-08 18:36 . 2013-01-19 03:36 107760 —-a-w- c:\program files\mozilla firefox\plugins\ScorchPDFWrapper.dll
2013-01-19 03:36 . 2013-01-19 03:36 262552 —-a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-03-08 13687328]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-03-08 92704]
"WPCUMI"="c:\windows\system32\WpcUmi.exe" [2006-11-02 176128]
"Windstream Service Agent.exe"="c:\program files\Windstream\Service Agent\Windstream Service Agent.exe" [2011-10-14 10204472]
"DiagnosticTools.exe"="c:\program files\Windstream\Diagnostic Tools\DiagnosticTools.exe" [2011-04-25 2037048]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HsdService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\prwntdrv]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-12-03 07:35 946352 —-a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2012-07-31 11:20 38872 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Health Check Scheduler]
2008-12-04 15:14 75016 —-a-w- c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2008-12-08 22:34 54576 —-a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPADVISOR]
2009-04-04 00:25 1644088 —-a-w- c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpsysdrv]
2008-11-20 17:47 62768 —-a-w- c:\program files\Hewlett-Packard\HP Odometer\hpsysdrv.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes Anti-Malware (reboot)]
2012-12-14 22:49 824232 —-a-w- c:\program files\Malwarebytes' Anti-Malware\mbam.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateLBPShortCut]
2008-12-04 05:15 218408 —-a-w- c:\program files\Cyberlink\LabelPrint\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateP2GoShortCut]
2008-12-04 05:15 218408 —-a-w- c:\program files\Cyberlink\Power2Go\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePDIRShortCut]
2008-12-04 05:15 218408 —-a-w- c:\program files\Cyberlink\PowerDirector\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePSTShortCut]
2009-02-02 21:05 210216 —-a-w- c:\program files\Cyberlink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-01-23 18:19 1607120 —-a-w- c:\program files\Google\Chrome\Application\24.0.1312.56\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-11 01:23]
.
2013-01-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-11 01:23]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com
IE: Download all with Free Download Manager - file://c:\program files\Free Download Manager\dlall.htm
IE: Download selected with Free Download Manager - file://c:\program files\Free Download Manager\dlselected.htm
IE: Download video with Free Download Manager - file://c:\program files\Free Download Manager\dlfvideo.htm
IE: Download with Free Download Manager - file://c:\program files\Free Download Manager\dllink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MI1933~1\Office14\ONBttnIE.dll/105
LSP: c:\windows\system32\wpclsp.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: DhcpNameServer = 192.168.254.254
FF - ProfilePath - c:\users\jtmeserole\AppData\Roaming\Mozilla\Firefox\Profiles\tkucy2ap.default\
FF - prefs.js: browser.search.defaulturl - Bing
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.ldsscripturemastery.net/en/
FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2049-12-31 15:00; {ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}; c:\users\jtmeserole\AppData\Roaming\Mozilla\Firefox\Profiles\tkucy2ap.default\extensions\{ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}.xpi
FF - ExtSQL: !HIDDEN! 2010-09-23 05:02; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - ExtSQL: !HIDDEN! 2011-03-28 10:30; [removed]; c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Coupon Printer for Windows5.0.0.2 - c:\program files\Coupons\uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-01-25 10:33
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\20.2.1.22\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\20.2.1.22\diMaster.dll\" /prefetch:1"
–
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NSM]
"ImagePath"="\"c:\program files\Norton Family\Engine\2.6.0.43\ccSvcHst.exe\" /s \"NSM\" /m \"c:\program files\Norton Family\Engine\2.6.0.43\diMaster.dll\" /prefetch:1"
–
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PCCUJobMgr]
"ImagePath"="\"c:\program files\Norton PC Checkup\Engine\2.0.12.27\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files\Norton PC Checkup\Engine\2.0.12.27\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-01-25 10:35:49
ComboFix-quarantined-files.txt 2013-01-25 16:35
ComboFix2.txt 2013-01-19 03:19
ComboFix3.txt 2013-01-18 03:10
.
Pre-Run: 152,043,859,968 bytes free
Post-Run: 152,036,200,448 bytes free
.
- - End Of File - - 5D6D15D49B51D3D98A2C713B17E7CBB2

computerwannabe

Post #17January 25, 2013, 5:21 PM UTC

It is still running. I went ahead and called for a repairman to look at it to see if there is something wrong with the fan or if a part is overheating. I am so glad I bought an extended warranty on this computer! Thank you for your help so far.

Obviously, I am also having trouble with infections/junk/malware. I have norton 360, but it is obviously not doing such a great job. It will expire in a couple of months. Any suggestions for a replacement?

patndoris

Post #18January 26, 2013, 12:58 AM UTC

Here are some of the better free AV products.
Microsoft Security Essentials <– I recommend it highly
Avira AntiVir
Avast!
AVG Anti-Virus (Free version available)

It very well could be a dust build up or a dirty fan causing the problem. It could also be a hardware issue. It can be difficult to diagnose when it's a noise issue.

The junkware cleaner didn't fix all the things I'd like it to. I'm still going to compose a script to take care of a few things, and there is still one issue that may affect the noise issue. Give me a few minutes to work on that script for you and I'll post it back shortly. I believe we'll be using OTL for this since I think we need to address some Chrome items but we may use Combofix. I just need a few minutes to re-review the OTL log one more time to make the determination. I'll be back in just a few minutes with the fix and we'll see if it helps

patndoris

Post #19January 26, 2013, 1:25 AM UTC

Run OTL.exe by right-clicking and choosing Run as Administrator on the icon.

Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

:Services
:OTL
IE - HKLM\..\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7405}: "URL" = http://www.searchqu.com/web?src=ieb&sy…q={searchTerms}
IE - HKLM\..\SearchScopes\{EB475035-0EBF-456D-88E2-19D936F8977D}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=uscqd
IE - HKCU\..\SearchScopes\{87F4AA8D-49A2-40F5-A3C0-5178A5EB883A}: "URL" = http://search.conduit.com/ResultsExt.aspx?…;ctid=CT2801948
IE - HKCU\..\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7405}: "URL" = http://www.searchqu.com/web?src=ieb&sy…q={searchTerms}
IE - HKCU\..\SearchScopes\{EB0EBC8D-EEA7-40EF-A953-3FF678C87F77}: "URL" = http://websearch.ask.com/redirect?client=i…E08CD3777D&
IE - HKCU\..\SearchScopes\{EB475035-0EBF-456D-88E2-19D936F8977D}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=uscqd
@Alternate Data Stream - 231 bytes -> C:\ProgramData\Temp:4B244549
@Alternate Data Stream - 228 bytes -> C:\ProgramData\Temp:E5F8E280
@Alternate Data Stream - 223 bytes -> C:\ProgramData\Temp:162E02F7
@Alternate Data Stream - 221 bytes -> C:\ProgramData\Temp:ED9B661E
@Alternate Data Stream - 214 bytes -> C:\ProgramData\Temp:966CEAE7
@Alternate Data Stream - 213 bytes -> C:\ProgramData\Temp:517B507A
@Alternate Data Stream - 208 bytes -> C:\ProgramData\Temp:FEEEFFAD
@Alternate Data Stream - 206 bytes -> C:\ProgramData\Temp:1663E41B
@Alternate Data Stream - 195 bytes -> C:\ProgramData\Temp:A1D3FEF0
@Alternate Data Stream - 158 bytes -> C:\ProgramData\Temp:6B708944
@Alternate Data Stream - 144 bytes -> C:\ProgramData\Temp:FD786DCA
@Alternate Data Stream - 140 bytes -> C:\ProgramData\Temp:F98E6C67
@Alternate Data Stream - 136 bytes -> C:\ProgramData\Temp:A6B07419
@Alternate Data Stream - 135 bytes -> C:\ProgramData\Temp:A69FAA24
@Alternate Data Stream - 135 bytes -> C:\ProgramData\Temp:A2B3764A
@Alternate Data Stream - 132 bytes -> C:\ProgramData\Temp:00811B66
@Alternate Data Stream - 127 bytes -> C:\ProgramData\Temp:D2397415
@Alternate Data Stream - 127 bytes -> C:\ProgramData\Temp:9CF728A6
@Alternate Data Stream - 123 bytes -> C:\ProgramData\Temp:A8606E6E
@Alternate Data Stream - 118 bytes -> C:\ProgramData\Temp:C9BC8592
@Alternate Data Stream - 118 bytes -> C:\ProgramData\Temp:A9ABA3FF
@Alternate Data Stream - 113 bytes -> C:\ProgramData\Temp:A00BCDEF
@Alternate Data Stream - 108 bytes -> C:\ProgramData\Temp:CE6885F1
@Alternate Data Stream - 107 bytes -> C:\ProgramData\Temp:18897B1D

:Commands
[purity]
[emptytemp]
[emptyflash]
[createrestorepoint]

Then click the Run Fix button at the top
Let the program run unhindered, reboot when it is done
Then post the resulting OTL log

Reboot the computer and let me know how things seem after that.

computerwannabe

Post #20January 26, 2013, 10:53 PM UTC

All processes killed ========== SERVICES/DRIVERS ========== ========== OTL ========== Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7405}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8A96AF9E-4074-43b7-BEA3-87217BDA7405}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EB475035-0EBF-456D-88E2-19D936F8977D}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EB475035-0EBF-456D-88E2-19D936F8977D}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{87F4AA8D-49A2-40F5-A3C0-5178A5EB883A}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{87F4AA8D-49A2-40F5-A3C0-5178A5EB883A}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7405}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8A96AF9E-4074-43b7-BEA3-87217BDA7405}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EB0EBC8D-EEA7-40EF-A953-3FF678C87F77}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EB0EBC8D-EEA7-40EF-A953-3FF678C87F77}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EB475035-0EBF-456D-88E2-19D936F8977D}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EB475035-0EBF-456D-88E2-19D936F8977D}\ not found. ADS C:\ProgramData\Temp:4B244549 deleted successfully. ADS C:\ProgramData\Temp:E5F8E280 deleted successfully. ADS C:\ProgramData\Temp:162E02F7 deleted successfully. ADS C:\ProgramData\Temp:ED9B661E deleted successfully. ADS C:\ProgramData\Temp:966CEAE7 deleted successfully. ADS C:\ProgramData\Temp:517B507A deleted successfully. ADS C:\ProgramData\Temp:FEEEFFAD deleted successfully. ADS C:\ProgramData\Temp:1663E41B deleted successfully. ADS C:\ProgramData\Temp:A1D3FEF0 deleted successfully. ADS C:\ProgramData\Temp:6B708944 deleted successfully. ADS C:\ProgramData\Temp:FD786DCA deleted successfully. ADS C:\ProgramData\Temp:F98E6C67 deleted successfully. ADS C:\ProgramData\Temp:A6B07419 deleted successfully. ADS C:\ProgramData\Temp:A69FAA24 deleted successfully. ADS C:\ProgramData\Temp:A2B3764A deleted successfully. ADS C:\ProgramData\Temp:00811B66 deleted successfully. ADS C:\ProgramData\Temp:D2397415 deleted successfully. ADS C:\ProgramData\Temp:9CF728A6 deleted successfully. ADS C:\ProgramData\Temp:A8606E6E deleted successfully. ADS C:\ProgramData\Temp:C9BC8592 deleted successfully. ADS C:\ProgramData\Temp:A9ABA3FF deleted successfully. ADS C:\ProgramData\Temp:A00BCDEF deleted successfully. ADS C:\ProgramData\Temp:CE6885F1 deleted successfully. ADS C:\ProgramData\Temp:18897B1D deleted successfully. ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: jtmeserole ->Temp folder emptied: 2032840 bytes ->Temporary Internet Files folder emptied: 922308 bytes ->Java cache emptied: 0 bytes ->FireFox cache emptied: 481366239 bytes ->Google Chrome cache emptied: 473892968 bytes ->Apple Safari cache emptied: 16384 bytes ->Flash cache emptied: 59308 bytes User: Nice ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->FireFox cache emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Public ->Temp folder emptied: 0 bytes User: s ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->FireFox cache emptied: 0 bytes ->Flash cache emptied: 0 bytes User: safe kids ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 469 bytes ->Java cache emptied: 0 bytes ->FireFox cache emptied: 69628113 bytes ->Google Chrome cache emptied: 6800440 bytes ->Flash cache emptied: 42030 bytes User: school acct ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 469 bytes ->FireFox cache emptied: 146635484 bytes ->Flash cache emptied: 8522 bytes User: What ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->FireFox cache emptied: 0 bytes ->Flash cache emptied: 0 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 0 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 1,127.00 mb [EMPTYFLASH] User: All Users User: Default ->Flash cache emptied: 0 bytes User: Default User ->Flash cache emptied: 0 bytes User: jtmeserole ->Flash cache emptied: 0 bytes User: Nice ->Flash cache emptied: 0 bytes User: Public User: s ->Flash cache emptied: 0 bytes User: safe kids ->Flash cache emptied: 0 bytes User: school acct ->Flash cache emptied: 0 bytes User: What ->Flash cache emptied: 0 bytes Total Flash Files Cleaned = 0.00 mb Restore point Set: OTL Restore Point OTL by OldTimer - Version 3.2.69.0 log created on 01262013_163820 Files\Folders moved on Reboot… PendingFileRenameOperations files… Registry entries deleted on Reboot…

patndoris

Post #21January 27, 2013, 1:05 PM UTC

Well, if that doesn't help, I don't think it's malware related at all. And we took care of those last few junkware items that were lingering around

Best of luck with the repair man! I'll leave this thread open for a few days in the event that you need to come back here ok?

================

Let's do some tool clean up.

The following will implement some cleanup procedures as well as reset System Restore points:

Click the Windows Key + R to open the Run box.
Now type Combofix /uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
[external image: Posted Image]

If there are any remaining tools or logs on your desktop you can right-click and delete them.

===================

Great job! Your logs appear to be malware free and you do not appear to be experiencing any malware related problems.
Please follow these simple steps in order to keep your computer malware free and secure:

Use and Update your AntiVirus Software
It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this. Simply using a Firewall in its default configuration can lower your risk greatly.

Use only one antivirus and one firewall on your machine
Having more than one anti-virus program and one firewall on your machine, even if only one is running, can cause conflicts and slowdowns in the performance of the machine.

If you need more information on free anti-virus or firewall options please let me know and I will give you some recommendations.

Make your Internet Explorer more secure
This can be done by following these simple instructions:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
5. Change the Download signed ActiveX controls to Prompt
6. Change the Download unsigned ActiveX controls to Disable
7. Change the Initialize and script ActiveX controls not marked as safe to Disable
8. Change the Installation of desktop items to Prompt
9. Change the Launching programs and files in an IFRAME to Prompt
10. Change the Navigate sub-frames across different domains to Prompt
11. When all these settings have been made, click on the OK button.
12. If it prompts you as to whether or not you want to save the settings, press the Yes button.
13. Next press the Apply button and then the OK to exit the Internet Properties page.

Keep your Java, Adobe Reader and Adobe Flash Up to Date
Older versions of these programs can contain security vulnerabilities. It is very important to keep them updated.

Update and Run Malwarebytes Anti-Malware
Scan your computer with this program on a regular basis just as you would an antivirus software making sure you update definitions each time you scan.

To simplify making sure you have the latest version of many of your security programs and applications, you may want to consider:
Secunia's Personal Software Inspector (PSI). It is a free utility that scans your computer for installed applications and checks to see if they have the latest security patches and updates. If it finds any applications with possible security issues, links and/or instructions are provided for the necessariy updates.

Filehippo's Update Checker. It is free utilitiy that scan your computer for installed software, checks the versions and then sends this information to see if there are any newer releases. Available software updates are displayed and you can decide which ones to download and install. Among many other types of programs, they includes a number of the Anti-Spyware, Firewall/Security and Anti-Virus programs that have been recommended (though not all of them). Note: Definition files should be updated from within the programs themselves. The Update Checker look for newer versions of the software program, not definition files.

I would suggest you read:
Tony Klein's excellent article: How I got Infected in the First Place
PC Safety and Security–What Do I Need?
How to Prevent Malware

Good luck & Happy surfing!

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