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Spyware / Malware / Virus Removal

TROJ_PATCHED virus? [Closed]

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Post #1
We have a computer at work that is infected with a 'TROJ_PATCHED.ACQ' virus. Ran our Trend Micro and Malwarebytes, but will not disappear. Wondering if someone could take a look and see if there's something amiss…??

Here's the HJT file:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:44:11 AM, on 9/20/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.17006)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\TeamViewer\Version6\TeamViewer.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\Program Files (x86)\Dell SAS RAID Storage Manager\MegaPopup\popup.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Altiris\Altiris Agent\AeXAgentUIHost.exe
C:\Program Files (x86)\Memeo\AutoBackupPro\MemeoBackup.exe
C:\Program Files (x86)\Memeo\AutoBackupPro\MemeoUpdater.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoDashboard.exe
C:\Program Files (x86)\Lotus\Notes\NLNOTES.EXE
C:\Program Files (x86)\Lotus\Notes\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.2.20100729-1241\win32\x86\notes2.exe
C:\Program Files (x86)\Lotus\Notes\ntaskldr.EXE
C:\Program Files (x86)\Lotus\Notes\nNOTESMM.EXE
C:\Program Files (x86)\TeamViewer\Version6\TeamViewer.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\Program Files (x86)\Dell SAS RAID Storage Manager\MegaPopup\popup.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe
C:\Program Files (x86)\Altiris\Altiris Agent\AeXAgentUIHost.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoUpdater.exe
C:\Program Files (x86)\Memeo\AutoBackupPro\MemeoBackup.exe
K:\Virus Removal tools\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USREL/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USREL/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmIEPlg32.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Popup] "c:\Program Files (x86)\Dell SAS RAID Storage Manager\MegaPopup\Popup.exe"
O4 - HKLM\..\Run: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
O4 - HKLM\..\Run: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files (x86)\Altiris\Altiris Agent\AeXAgentActivate.exe /logon
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files (x86)\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [Seagate Dashboard] C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoLauncher.exe –silent –no_ui
O4 - HKLM\..\Run: [Memeo Backup Premium] C:\Program Files (x86)\Memeo\AutoBackupPro\MemeoLauncher2.exe –silent –no_ui
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Dell System Manager.lnk = C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe
O4 - Global Startup: TdmNotify.lnk = C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://akamaicdn.webex.com/client/WBXclien…ex/ieatgpc1.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FDF527BA-DDDA-11D3-AA82-006094EB09CB} (Altiris Clipboard Helper) - http://dc-altiris01:8085/aspnet_client/Alt…eXClipboard.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.vesuvius.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.vesuvius.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.vesuvius.com
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmIEPlg32.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: AMINIT32.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files (x86)\Altiris\Altiris Agent\AeXNSAgent.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: CodeMeter Runtime Server (CodeMeter.exe) - WIBU-SYSTEMS AG - C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe
O23 - Service: Dell System Manager Service (dcpsysmgrsvc) - Dell Inc. - c:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GoToAssist Remote Support Customer - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist Remote Support Customer\430\g2ax_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lotus Notes Diagnostics - IBM - C:\Program Files (x86)\Lotus\Notes\nsd.exe
O23 - Service: Lotus Notes Single Logon - IBM Corp - C:\Program Files (x86)\Lotus\Notes\nslsvice.exe
O23 - Service: MAGMA5.1 License Service (MAGMA51license) - MAGMA GmbH - C:\MAGMA5\V51~1.0\WIN64_XP\bin32\MAGMALicenseServer.exe
O23 - Service: MAGMA52liccontrol - Unknown owner - C:\MAGMA5\v5.2.0\WIN64_XP\bin\MAGMAliccontrol.exe
O23 - Service: MAGMA5.2 License Service (MAGMA52license) - MAGMA GmbH - C:\MAGMA5\V52~1.0\WIN64_XP\bin32\MAGMALicenseServer.exe
O23 - Service: MRMonitor (MegaMonitorSrv) - Unknown owner - c:\Program Files (x86)\Dell SAS RAID Storage Manager\MegaMonitor\mrmonitor.exe
O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files (x86)\Memeo\AutoBackupPro\MemeoBackgroundService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: SSMFramework (MSMFramework) - Unknown owner - c:\Program Files (x86)\Dell SAS RAID Storage Manager\Framework\VivaldiFramework.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NitroPDFReaderDriverCreatorReadSpool (NitroReaderDriverReadSpool) - Nitro PDF Software - C:\Program Files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe
O23 - Service: OfficeScan NT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files (x86)\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: NVIDIA Performance Driver Service - Unknown owner - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Seagate Dashboard Service (SeagateDashboardService) - Memeo - C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NTRU TSS v1.2.1.29 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files (x86)\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
O23 - Service: TeamViewer 6 (TeamViewer6) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files (x86)\Trend Micro\BM\TMBMSRV.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files (x86)\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmProxy.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 13465 bytes
Post #2 last edited
Hi Coyote_9,

:welcome:

My name is NoodleTech. I would be glad to assist you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • Please be aware that removing malware is not without risk and while unrecoverable damage to systems is rare, it can happen and may require a re-format and re-install of your operating system. Because of this it is a good idea to back-up anything important saved on your computer.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Do not delete anything unless instructed to.
  • DO NOT use tools such as ComboFix without supervision.
  • Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clean.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • Failure to respond within 3 days will result in this topic being closed - If you need more time to complete the steps required, please let me know.
===================================================

Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments,  attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scrolling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
===================================================

Please download aswMBR.exe and save it to your desktop. 

Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)

Click Scan
  • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review.
  • Note - do NOT attempt any Fix yet.
  • You will also notice another file created on the desktop named MBR.dat.
  • Right click that file and select Send To>Compressed (zipped) file.
  • Attach that zipped file in your next reply as well.
Post #5
I apologize for the delay - here are the texts requested:

DDS.txt

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by [removed] at 10:04:26 on 2012-09-25
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.12286.9885 [GMT -4:00]
.
AV: Trend Micro OfficeScan Antivirus *Enabled/Updated* {7193B549-236F-55EE-9AEC-F65279E59A92}
SP: Trend Micro OfficeScan Anti-spyware *Enabled/Updated* {CAF254AD-0555-5A60-A05C-CD200262D02F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Lotus\Notes\nslsvice.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Lotus\Notes\nsd.exe
C:\MAGMA5\v5.2.0\WIN64_XP\bin\MAGMAliccontrol.exe
C:\Program Files (x86)\Memeo\AutoBackupPro\MemeoBackgroundService.exe
C:\Program Files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
C:\Windows\system32\svchost.exe -k regsvc
C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe
c:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe
c:\Program Files (x86)\Dell SAS RAID Storage Manager\Framework\VivaldiFramework.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Windows\SysWOW64\cmd.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\conhost.exe
c:\Program Files (x86)\Dell SAS RAID Storage Manager\JRE\bin\javaw.exe
c:\Program Files (x86)\Dell SAS RAID Storage Manager\MegaMonitor\mrmonitor.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\MAGMA5\V52~1.0\WIN64_XP\bin32\MAGMALicenseServer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\TeamViewer\Version6\TeamViewer.exe
C:\Program Files (x86)\TeamViewer\Version6\tv_w32.exe
C:\Program Files (x86)\TeamViewer\Version6\tv_x64.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\Program Files (x86)\Dell SAS RAID Storage Manager\MegaPopup\popup.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\PccNTMon.exe
C:\Program Files (x86)\Altiris\Altiris Agent\AeXAgentUIHost.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoDashboard.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\WmiApSrv.exe
C:\Program Files (x86)\Memeo\AutoBackupPro\MemeoBackup.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\Windows\system32\conhost.exe
C:\Users\mideaton\Desktop\caffeine.exe
C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmProxy.exe
C:\Program Files (x86)\Trend Micro\BM\TMBMSRV.exe
C:\Program Files (x86)\Lotus\Notes\NLNOTES.EXE
C:\Program Files (x86)\Lotus\Notes\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.2.20100729-1241\win32\x86\notes2.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Lotus\Notes\ntaskldr.EXE
C:\Program Files (x86)\Lotus\Notes\framework\rcp\eclipse\plugins\com.ibm.rcp.swt.browser.dom.ie_6.2.2.20100729-1241\os\win32\x86\IEOOP.exe
C:\Program Files (x86)\Altiris\Altiris Agent\Software Delivery\{01B54EB5-3679-4C73-9E10-E169D5A5EC59}\cache\AeXInvSoln.exe
C:\Program Files (x86)\Altiris\Altiris Agent\Software Delivery\{01B54EB5-3679-4C73-9E10-E169D5A5EC59}\cache\aexauditpls.exe
C:\Windows\splwow64.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.cleveland.com/
mStart Page = about:blank
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmIEPlg32.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
mRun: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
mRun: [Popup] "c:\Program Files (x86)\Dell SAS RAID Storage Manager\MegaPopup\Popup.exe"
mRun: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [AeXAgentLogon] C:\Program Files (x86)\Altiris\Altiris Agent\AeXAgentActivate.exe /logon
mRun: [OfficeScanNT Monitor] "C:\Program Files (x86)\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
mRun: [Seagate Dashboard] C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoLauncher.exe –silent –no_ui
mRun: [Memeo Backup Premium] C:\Program Files (x86)\Memeo\AutoBackupPro\MemeoLauncher2.exe –silent –no_ui
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLSY~1.LNK - C:\Program Files (x86)\Dell\Dell System Manager\DCPSysMgr.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\TDMNOT~1.LNK - C:\Program Files (x86)\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe
uPolicies-explorer: NoWindowsUpdate = 1 (0x1)
uPolicies-explorer: ForceStartMenuLogOff = 1 (0x1)
uPolicies-explorer: GreyMSIAds = 1 (0x1)
uPolicies-explorer: NoNetworkConnections = 1 (0x1)
uPolicies-explorer: NoWelcomeScreen = 1 (0x1)
uPolicies-explorer: DisallowCpl = 1 (0x1)
uPolicies-system: DisableRegistryTools = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP32EP5-14362/webex/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FDF527BA-DDDA-11D3-AA82-006094EB09CB} - hxxp://dc-altiris01:8085/aspnet_client/Altiris_AppWeaver/6_0_sp3/lib/AeXClipboard.CAB
TCP: DhcpNameServer = 10.208.1.9 10.208.1.29 10.200.4.130 10.142.4.130
TCP: Interfaces\{782EB39F-63F3-4CF9-A05A-5098F3F1A649} : DhcpNameServer = 10.208.1.9 10.208.1.29 10.200.4.130 10.142.4.130
TCP: Interfaces\{A67C9E8B-C85C-4346-B9AF-F226486FBBC9} : DhcpNameServer = 10.208.1.9 10.208.1.29 10.200.4.130 10.142.4.130
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmIEPlg32.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: AMINIT32.dll
LSA: Authentication Packages = msv1_0 wvauth
.
============= SERVICES / DRIVERS ===============
.
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-7-27 63960]
R2 CodeMeter.exe;CodeMeter Runtime Server;C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe [2010-5-3 2065296]
R2 dcpsysmgrsvc;Dell System Manager Service;C:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe [2010-8-24 517488]
R2 Lotus Notes Diagnostics;Lotus Notes Diagnostics;C:\Program Files (x86)\Lotus\Notes\nsd.exe [2010-8-11 3417480]
R2 MAGMA52liccontrol;MAGMA52liccontrol;C:\MAGMA5\v5.2.0\WIN64_XP\bin\MAGMAliccontrol.exe [2012-8-16 115712]
R2 MemeoBackgroundService;MemeoBackgroundService;C:\Program Files (x86)\Memeo\AutoBackupPro\MemeoBackgroundService.exe [2010-4-22 25824]
R2 NitroReaderDriverReadSpool;NitroPDFReaderDriverCreatorReadSpool;C:\Program Files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe [2011-4-5 341296]
R2 NVIDIA Performance Driver Service;NVIDIA Performance Driver Service;C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe [2010-4-30 6237800]
R2 SeagateDashboardService;Seagate Dashboard Service;C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe [2010-4-30 14088]
R2 TeamViewer6;TeamViewer 6;C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe [2011-5-10 2228008]
R2 tmevtmgr;tmevtmgr;C:\Windows\system32\DRIVERS\tmevtmgr.sys –> C:\Windows\system32\DRIVERS\tmevtmgr.sys [?]
R2 TmFilter;Trend Micro Filter;C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmXPFlt.sys [2009-12-4 342288]
R2 TmPreFilter;Trend Micro PreFilter;C:\Program Files (x86)\Trend Micro\OfficeScan Client\tmpreflt.sys [2009-12-4 42768]
R3 MAGMA52license;MAGMA5.2 License Service;C:\MAGMA5\V52~1.0\WIN64_XP\bin32\MAGMALicenseServer.exe [2012-8-16 3195392]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys –> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 TmProxy;OfficeScan NT Proxy Service;C:\Program Files (x86)\Trend Micro\OfficeScan Client\TmProxy.exe [2012-8-22 918032]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-5 253600]
S3 GoToAssist Remote Support Customer;GoToAssist Remote Support Customer;C:\Program Files (x86)\Citrix\GoToAssist Remote Support Customer\430\g2ax_service.exe [2012-8-27 610960]
S3 MAGMA51license;MAGMA5.1 License Service;C:\MAGMA5\V51~1.0\WIN64_XP\bin32\MAGMALicenseServer.exe [2012-6-28 2527744]
S4 MAGMA51liccontrol;MAGMA51liccontrol;C:\MAGMA5\v5.1.0\WIN64_XP\bin\MAGMAliccontrol.exe [2012-6-28 114688]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-09-25 13:13:54 ——– d—–w- C:\Users\mideaton\AppData\Roaming\smkits
2012-09-20 06:03:24 609792 —-a-w- C:\Windows\System32\vbscript.dll
2012-09-20 06:03:24 428032 —-a-w- C:\Windows\SysWow64\vbscript.dll
2012-09-20 06:02:54 58880 —-a-w- C:\Windows\System32\browcli.dll
2012-09-20 06:02:54 41472 —-a-w- C:\Windows\SysWow64\browcli.dll
2012-09-20 06:02:54 136704 —-a-w- C:\Windows\System32\browser.dll
2012-09-19 19:49:17 ——– d—–w- C:\Users\mideaton\AppData\Roaming\TeamViewer
2012-09-19 19:41:17 ——– d—–w- C:\Users\mideaton\AppData\Roaming\Malwarebytes
2012-08-27 14:06:13 ——– d—–w- C:\Users\mideaton\AppData\Local\Citrix
2012-08-27 14:06:10 112272 —-a-w- C:\Users\mideaton\g2ax_customer_downloadhelper_win32_x86.exe
.
==================== Find3M ====================
.
2012-08-28 12:58:51 70304 —-a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-08-28 12:58:51 418464 —-a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-07-18 18:43:13 129024 —-a-w- C:\Windows\RegBootClean64.exe
2012-07-18 17:31:12 3146752 —-a-w- C:\Windows\System32\win32k.sys
2012-07-17 18:45:09 21520 —-a-w- C:\Windows\DCEBoot64.exe
2012-07-16 13:19:53 102400 —-a-w- C:\Windows\RegBootClean.exe
2012-07-03 17:46:44 24904 —-a-w- C:\Windows\System32\drivers\mbam.sys
2011-05-24 20:33:12 28173848 —-a-w- C:\Program Files (x86)\nitro_pdf_reader_64.exe
.
============= FINISH: 10:04:50.24 ===============

aswMBR.txt:

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-09-25 10:35:59
—————————–
10:35:59.888 OS Version: Windows x64 6.1.7600
10:35:59.888 Number of processors: 6 586 0x2C02
10:35:59.888 ComputerName: CD-DT-MIDEATON UserName: Administrator
10:36:04.240 Initialize success
10:36:24.810 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005e
10:36:24.810 Disk 0 Vendor: ATA_____ A3FF Size: 953869MB BusType: 10
10:36:24.810 Disk 1 \Device\Harddisk1\DR1 -> \Device\0000005f
10:36:24.826 Disk 1 Vendor: ATA_____ A3FF Size: 953869MB BusType: 10
10:36:24.826 Disk 0 MBR read successfully
10:36:24.826 Disk 0 MBR scan
10:36:24.826 Disk 0 Windows VISTA default MBR code
10:36:24.826 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
10:36:24.842 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 11018 MB offset 81920
10:36:24.857 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 942810 MB offset 22646784
10:36:24.873 Disk 0 scanning C:\Windows\system32\drivers
10:36:40.255 Service scanning
10:36:56.557 Modules scanning
10:36:56.557 Disk 0 trace - called modules:
10:36:56.557 ntoskrnl.exe CLASSPNP.SYS disk.sys storport.sys hal.dll lsi_sas.sys
10:36:56.557 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800b4cf060]
10:36:56.573 3 CLASSPNP.SYS[fffff880013b143f] -> nt!IofCallDriver -> \Device\0000005e[0xfffffa800983c9d0]
10:36:56.573 Scan finished successfully
10:37:25.994 Disk 0 MBR has been saved successfully to "K:\Midea\MBR.dat"
10:37:26.041 The log file has been saved successfully to "K:\Midea\aswMBR.txt"

Attachments:

Post #6
No worries.

Please do the following

Refer to the ComboFix User's Guide

  • Download ComboFix from one of these locations:

    Link 1
    Link 2

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

    ———————————————————————————————
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ———————————————————————————————

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

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