Ran Norton NPE Eraser, now my comp won't boot at all

After i discovered zeroaccess virus, Norton promt me to run NPE, which I did. But now, my computer won't start at all. It ran self fix, but no luck. Please help.

Please do the following:

download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.

[*]When the tool opens click Yes to the disclaimer.

[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there

[*]Press Scan button.

[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:

services.exe
[*]now press the search button

[*]when the search is complete, search.txt will also be written to your USB

[*]type exit and reboot the computer normally

[*]please copy and paste both logs in your reply.(FRST.txt and Search.txt)

Thank you so much for responding. Here it is.

I need some further information from FRST as well as a fix for what I do see.

please do the following:

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

start
HKLM\…\RunOnce: [*Restore] C:\Windows\system32\rstrui.exe /RUNONCE [262656 2010-11-20] (Microsoft Corporation)
C:\Windows\Installer\{aaa34b9a-0664-0469-7098-47d5acf5692a}
C:\Windows\assembly\GAC\Desktop.ini
replace: C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe C:\Windows\System32\services.exe 
cmd: bcdedit /enum all /v 
end

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

Now please enter System Recovery Options then select Command Prompt

Run FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

see if you can reboot normally

No the computer did not boot, same as before. Here is the file.

Please do the following:


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

start
cmd: bcdedit /deletevalue {0ce4991b-e6b3-4b16-b23c-5e0d9250e5d9} custom:26000022
end

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

Now please enter System Recovery Options then select Command Prompt

Run FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Reboot Normally.



NEXT


Refer to the ComboFix User's Guide

• Download ComboFix from the following location:
  
  Link
  
  * IMPORTANT !!! Place ComboFix.exe on your Desktop
  
• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
  You can get help on disabling your protection programs here
  
• Double click on ComboFix.exe & follow the prompts.
• Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
• When finished, it shall produce a log for you. Post that log in your next reply
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  
  ———————————————————————————————
  
• Ensure your AntiVirus and AntiSpyware applications are re-enabled.
  
  ———————————————————————————————

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

have you been able to follow the most recent instructions?

Thank you very much for taking time and replying my posting, there has been a reply from a user on the diferent forum, who has been able to help me. I am posting a link from that forum if anyone is interested how the problem was resolved. Once again, I cannot even beging to describe how appreciative I am, by the amount of responces I've got with people willing to help me. Thank you so much everbody. And God Bless You.
http://www.geekstogo.com/forum/topic/32103…79#entry2189279