saw
Topic Starter
Some review sites and forums recommended Norton Cleaner NPE and I stupidly downloaded it to catch any last traces of malware that no longer showed up in Malwarebytes, Superantispyware, McAfee. Now I get the black screen when I try to access Windows. Message is: windows could not open corrupt or damaged file Windows root\system 32\hal.dll. In these forums I read that Norton has conflicts, also error announcements and boot options occur when software is installed that results in corrupting Windows OS files (that is a rough quote) the good news is that it is not fatal and F8 gets me in. I am not a tech - but does anyone have an easy solution (I can hear you laughing). I may just live with the annoyance but would like reassurance that it won't kill me at least until I upgrade from XP. Thanks.