Hi My laptop gives me an error on startup that the iertutil.dll is missing or corrupted, and then my desktop come up with the background only. I searched on MS windows help, and it said to look for the file using task manager in c:\windows\system32 or c:\windows\system32\dllcache. I did that, but the file isn't there. (Yes, I can see hidden and system files) I checked my other XP computer that is running fine, and I can't find those files on the working computer either. My thought was to copy the working dll file over to the non-working computer via task manager. Help please! Thanks, Suzanna