Malwarebytes is stumped [Solved]

How shall we go about cleaning up old system restore points since one has an infection? Is it possible that I need to run a registry cleaner such as Eusing Free to clean up deadends? Thanks! JM

Hi,

Is it possible that I need to run a registry cleaner such as Eusing Free to clean up deadends?

I would never recommend using a registry cleaner of any type. They more often than not cause more harm than actually repairing.

When you uninstall ComboFix using the instructions that I provided, the old restore points will be removed and a new one will be created.

Hey Jeff, it's running much better now. I asked for Symantec support in getting the leftovers uninstalled. The removal tool essentially locked up because coreserviceshell was pulling about 60 to 80% of the CPU and Symantec's remote assistance took the rest. The tool couldn't get a toe in edgewise when I tried it unassisted. Finally threw out the baby with the bathwater and uninstalled Trend Micro and installed Avast. Computer is running much better. I will ask my friend if he wants to try the MVHosts to block ads. My question with it is always how to go back to default settings if it becomes to much a nuisance for getting coupons, etc. Thank you for your help in clean this computer up. -J Magoo

Hi,

What browser are you using??? If you are using Firefox or Google Chrome you can use AdBlock Plus and that will block ads by itself.

AdBlock for Firefox

AdBlock for Chrome

We are using Firefox. Thanks for the tip. -JM

No problem. Is there anything else?

No further issues. I'm ready for this case to be closed. Thank you again.

You are more than welcome. I am glad that I could help.

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