MsMagoo
Topic Starter
Please help. I tried cleaning up this computer for a friend, but it needs more help than MalwareBytes. (I realize the we should have use the free version, not the trial. )His computer begun to run slower than usual. It is an old Dell with win XP SP 3. It runs okay in safe mode. Malwarebytes runs fine in safe mode, but locks up at Windows/system32\eapsvc.dll when I try to run it in regular mode. It shows an ancient java in Add/Remove programs that I can't uninstall. It has TrendMicro Titanium that was clueless about infections.
We would appreciate your help in cleaning it up.
I think that it locked up when doing the cleanup with this first safe mode scan.
Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org
Database version: v2012.06.01.04
Windows XP Service Pack 3 x86 NTFS (Safe Mode/Networking)
Internet Explorer 8.0.6001.18702
Howard Franklin :: FRANKLINHOME [administrator]
Protection: Disabled
6/1/2012 9:28:39 AM
mbam-log-2012-06-01 (09-28-39).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219826
Time elapsed: 7 minute(s), 44 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 23
HKCR\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (PUP.MyWebSearch) -> No action taken.
HKCR\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (PUP.MyWebSearch) -> No action taken.
HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (PUP.MyWebSearch) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (PUP.MyWebSearch) -> No action taken.
HKCR\CLSID\{F02C0AE1-D796-42C9-81E1-084D88F79B8E} (Adware.WhenU) -> Quarantined and deleted successfully.
HKCR\GnucDNA.Core (Adware.WhenU) -> Quarantined and deleted successfully.
HKCR\Typelib\{2850BDC7-2330-4E31-9FA0-88268846539A} (Adware.WhenU) -> Quarantined and deleted successfully.
HKCR\Interface\{0BE385A3-85A5-4722-B677-68DAE891FF21} (Adware.WhenU) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BD4F7A6D-0107-4BDF-B72B-021B717B06CE} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\MyWay (Adware.MyWaySearch) -> Quarantined and deleted successfully.
Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search;| (Adware.Hotbar) -> Data: http://edits.mywebsearch.com/toolbaredits/…arch.jhtml?p=ZN -> Quarantined and deleted successfully.
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org
Database version: v2012.06.01.04
Windows XP Service Pack 3 x86 NTFS (Safe Mode)
Internet Explorer 8.0.6001.18702
Howard Franklin :: FRANKLINHOME [administrator]
Protection: Disabled
6/1/2012 11:53:19 AM
mbam-log-2012-06-01 (11-53-19).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219725
Time elapsed: 14 minute(s),
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 15
HKCR\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (PUP.MyWebSearch) -> Quarantined and deleted successfully.
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 14:59:55.17 on Fri 06/01/2012
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_29
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.492 [GMT -5:00]
.
AV: Titanium *Disabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files\CyberDefender\SchedulerService\SchedulerService.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\dleacoms.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Garmin\MyGarminAgent.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Dell V310-V510 Series\dleamon.exe
C:\Program Files\Dell V310-V510 Series\ezprint.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Canon\SELPHY Photo Print\CIC_SPPhelper.exe
C:\Program Files\SpeedFan\speedfan.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Howard Franklin\Desktop\computer help\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uWindow Title = Microsoft Internet Explorer provided by Verizon Online
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei;=utf-8&fr;=b1ie7
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - c:\program files\dell toolbar\toolband.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - c:\program files\trend micro\amsp\module\20004\1.5.1505\6.6.1088\TmIEPlg.dll
BHO: AT&&T; Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - c:\program files\trend micro\amsp\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
TB: AT&&T; Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
TB: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - c:\program files\dell toolbar\toolband.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
uRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [MyGarminAgent] c:\program files\garmin\MyGarminAgent.exe
mRun: [Trend Micro Titanium] "c:\program files\trend micro\titanium\uiframework\uiWinMgr.exe" -set Silent "1" SplashURL ""
mRun: [Trend Micro Client Framework] "c:\program files\trend micro\uniclient\uifrmwrk\UIWatchDog.exe"
mRun: [dleamon.exe] "c:\program files\dell v310-v510 series\dleamon.exe"
mRun: [EzPrint] "c:\program files\dell v310-v510 series\ezprint.exe"
mRun: [Dell V310-V510 Series Fax Server] "c:\program files\dell v310-v510 series\fm3032.exe" /s
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MaxMySpeed PC Optimizer] "c:\program files\cyberdefender\pc optimizer\CDPCO.exe" /autorun
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
dRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10c.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\corelf~1.lnk - c:\program files\corel\print house magic deluxe\cffrem.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\selphy~1.lnk - c:\program files\canon\selphy photo print\CIC_SPPhelper.exe
IE: &Search;
IE: Add to Google Photos Screensa&ver; - c:\windows\system32\GPhotos.scr/200
IE: E&xport; to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
Trusted Zone: microsoft.com\office
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} - hxxp://download.mcafee.com/molbin/Shared/MGBrwFld.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=36467&clcid;=0x409
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc2.cab
DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1133692927041
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - hxxp://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,15/mcgdmgr.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - c:\program files\trend micro\amsp\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\amsp\module\20004\1.5.1505\6.6.1088\TmIEPlg.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\howard~1\applic~1\mozilla\firefox\profiles\vvqmm8mw.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p;=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?client=firefox-a&rls;=org.mozilla:en-US:official&hl;=en&tab;=iw&source;=iglk
FF - prefs.js: keyword.URL - hxxp://mystart.incredimail.com/?loc=ff_address_bar&search;=
FF - component: c:\program files\trend micro\amsp\module\20004\1.5.1504\6.6.1088\firefoxextension\components\TmFFEx6.dll
FF - component: c:\program files\trend micro\amsp\module\20004\1.5.1504\6.6.1088\firefoxextension\components\TmFFExt.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\trend micro\amsp\coreServiceShell.exe [2011-1-4 188272]
R2 CDScheduler;CyberDefender Scheduling Service;c:\program files\cyberdefender\schedulerservice\SchedulerService.exe [2012-3-26 735352]
R2 dlea_device;dlea_device;c:\windows\system32\dleacoms.exe -service –> c:\windows\system32\dleacoms.exe -service [?]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-6-1 654408]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2011-1-4 64080]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-6-1 22344]
S2 dleaCATSCustConnectService;dleaCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\dleaserv.exe [2011-6-5 193192]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-10-9 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-10-9 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-6-1 40776]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-9 129976]
.
=============== Created Last 30 ================
.
2012-06-01 19:32:53 ——– d—–w- c:\program files\SpeedFan
2012-06-01 18:58:49 40776 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-06-01 14:24:13 22344 —-a-w- c:\windows\system32\drivers\mbam.sys
2012-06-01 14:24:13 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2012-05-30 21:16:17 ——– d—–w- c:\docume~1\howard~1\applic~1\Malwarebytes
2012-05-30 21:15:40 ——– d—–w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2012-05-26 11:18:07 ——– d—–w- c:\windows\Logs
2012-05-09 15:19:46 ——– d—–w- c:\program files\Mozilla Maintenance Service
2012-05-09 15:19:23 157352 —-a-w- c:\program files\mozilla firefox\maintenanceservice_installer.exe
2012-05-09 15:19:23 129976 —-a-w- c:\program files\mozilla firefox\maintenanceservice.exe
2012-05-06 23:10:20 225961 —-a-w- c:\documents and settings\all users\SPL4.tmp
2012-05-06 22:59:21 225961 —-a-w- c:\documents and settings\all users\SPLC9.tmp
.
==================== Find3M ====================
.
2012-04-11 13:12:06 1862272 —-a-w- c:\windows\system32\win32k.sys
2012-04-11 13:10:58 2192640 —-a-w- c:\windows\system32\ntoskrnl.exe
2012-04-11 12:35:52 2069120 —-a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-05 23:25:45 3817672 —-a-w- c:\documents and settings\all users\SPL519.tmp
2012-03-24 16:12:08 1379089 -c–a-w- c:\documents and settings\all users\SPL1B.tmp
2012-03-13 11:31:02 230808 —-a-r- c:\windows\system32\cpnprt2.cid
2009-09-15 13:51:06 4938616 —-a-w- c:\program files\Silverlight.exe
2007-01-09 22:46:13 545752 —-a-w- c:\program files\sgc10_rdr80_DLM_en_US.exe
2006-12-01 11:18:23 273520 —-a-w- c:\program files\TheWeatherChannel_dw5_Stubweather5.exe
2006-11-21 02:04:25 15505200 —-a-w- c:\program files\IE7-WindowsXP-x86-enu.exe
2006-10-16 20:09:04 20065888 —-a-w- c:\program files\bitdefender_av_v10.exe
2005-07-10 09:28:09 2077424 —-a-w- c:\program files\WindowsXP-KB894391-x86-ENU.exe
2005-03-23 11:20:42 14494611 —-a-w- c:\program files\QuickEWO-Win-Setup.exe
2004-12-27 10:09:20 4918270 —-a-w- c:\program files\Firefox Setup 1.0.exe
2004-09-24 22:41:13 33264505 —-a-w- c:\program files\tis11sw1120.exe
.
============= FINISH: 15:01:36.31 ===============
6/2/2012
Additional information: I worked with the computer a bit this afternoon. Trend Micro Titanium is taking forever to load. coreserviceshell.dll, an associated program is pulling a lot of CPUs, even when I have the protection turned off. Since my friend installed Mbam trial we do have that protection. It made no diff. when I turned mbam off. The computer has 1gb RAM- the max for this computer- a Dell Dimension 2350. Thank you for taking the time to look at these files.
We would appreciate your help in cleaning it up.
I think that it locked up when doing the cleanup with this first safe mode scan.
Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org
Database version: v2012.06.01.04
Windows XP Service Pack 3 x86 NTFS (Safe Mode/Networking)
Internet Explorer 8.0.6001.18702
Howard Franklin :: FRANKLINHOME [administrator]
Protection: Disabled
6/1/2012 9:28:39 AM
mbam-log-2012-06-01 (09-28-39).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219826
Time elapsed: 7 minute(s), 44 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 23
HKCR\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (PUP.MyWebSearch) -> No action taken.
HKCR\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (PUP.MyWebSearch) -> No action taken.
HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (PUP.MyWebSearch) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (PUP.MyWebSearch) -> No action taken.
HKLM\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (PUP.MyWebSearch) -> No action taken.
HKCR\CLSID\{F02C0AE1-D796-42C9-81E1-084D88F79B8E} (Adware.WhenU) -> Quarantined and deleted successfully.
HKCR\GnucDNA.Core (Adware.WhenU) -> Quarantined and deleted successfully.
HKCR\Typelib\{2850BDC7-2330-4E31-9FA0-88268846539A} (Adware.WhenU) -> Quarantined and deleted successfully.
HKCR\Interface\{0BE385A3-85A5-4722-B677-68DAE891FF21} (Adware.WhenU) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BD4F7A6D-0107-4BDF-B72B-021B717B06CE} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\MyWay (Adware.MyWaySearch) -> Quarantined and deleted successfully.
Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search;| (Adware.Hotbar) -> Data: http://edits.mywebsearch.com/toolbaredits/…arch.jhtml?p=ZN -> Quarantined and deleted successfully.
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org
Database version: v2012.06.01.04
Windows XP Service Pack 3 x86 NTFS (Safe Mode)
Internet Explorer 8.0.6001.18702
Howard Franklin :: FRANKLINHOME [administrator]
Protection: Disabled
6/1/2012 11:53:19 AM
mbam-log-2012-06-01 (11-53-19).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219725
Time elapsed: 14 minute(s),
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 15
HKCR\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (PUP.MyWebSearch) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (PUP.MyWebSearch) -> Quarantined and deleted successfully.
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 14:59:55.17 on Fri 06/01/2012
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_29
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.492 [GMT -5:00]
.
AV: Titanium *Disabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files\CyberDefender\SchedulerService\SchedulerService.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\dleacoms.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Garmin\MyGarminAgent.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Dell V310-V510 Series\dleamon.exe
C:\Program Files\Dell V310-V510 Series\ezprint.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Canon\SELPHY Photo Print\CIC_SPPhelper.exe
C:\Program Files\SpeedFan\speedfan.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Howard Franklin\Desktop\computer help\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uWindow Title = Microsoft Internet Explorer provided by Verizon Online
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei;=utf-8&fr;=b1ie7
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - c:\program files\dell toolbar\toolband.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - c:\program files\trend micro\amsp\module\20004\1.5.1505\6.6.1088\TmIEPlg.dll
BHO: AT&&T; Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - c:\program files\trend micro\amsp\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
TB: AT&&T; Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
TB: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - c:\program files\dell toolbar\toolband.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
uRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [MyGarminAgent] c:\program files\garmin\MyGarminAgent.exe
mRun: [Trend Micro Titanium] "c:\program files\trend micro\titanium\uiframework\uiWinMgr.exe" -set Silent "1" SplashURL ""
mRun: [Trend Micro Client Framework] "c:\program files\trend micro\uniclient\uifrmwrk\UIWatchDog.exe"
mRun: [dleamon.exe] "c:\program files\dell v310-v510 series\dleamon.exe"
mRun: [EzPrint] "c:\program files\dell v310-v510 series\ezprint.exe"
mRun: [Dell V310-V510 Series Fax Server] "c:\program files\dell v310-v510 series\fm3032.exe" /s
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MaxMySpeed PC Optimizer] "c:\program files\cyberdefender\pc optimizer\CDPCO.exe" /autorun
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
dRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10c.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\corelf~1.lnk - c:\program files\corel\print house magic deluxe\cffrem.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\selphy~1.lnk - c:\program files\canon\selphy photo print\CIC_SPPhelper.exe
IE: &Search;
IE: Add to Google Photos Screensa&ver; - c:\windows\system32\GPhotos.scr/200
IE: E&xport; to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
Trusted Zone: microsoft.com\office
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} - hxxp://download.mcafee.com/molbin/Shared/MGBrwFld.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=36467&clcid;=0x409
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc2.cab
DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1133692927041
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - hxxp://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,15/mcgdmgr.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - c:\program files\trend micro\amsp\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\amsp\module\20004\1.5.1505\6.6.1088\TmIEPlg.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\howard~1\applic~1\mozilla\firefox\profiles\vvqmm8mw.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p;=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?client=firefox-a&rls;=org.mozilla:en-US:official&hl;=en&tab;=iw&source;=iglk
FF - prefs.js: keyword.URL - hxxp://mystart.incredimail.com/?loc=ff_address_bar&search;=
FF - component: c:\program files\trend micro\amsp\module\20004\1.5.1504\6.6.1088\firefoxextension\components\TmFFEx6.dll
FF - component: c:\program files\trend micro\amsp\module\20004\1.5.1504\6.6.1088\firefoxextension\components\TmFFExt.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\trend micro\amsp\coreServiceShell.exe [2011-1-4 188272]
R2 CDScheduler;CyberDefender Scheduling Service;c:\program files\cyberdefender\schedulerservice\SchedulerService.exe [2012-3-26 735352]
R2 dlea_device;dlea_device;c:\windows\system32\dleacoms.exe -service –> c:\windows\system32\dleacoms.exe -service [?]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-6-1 654408]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2011-1-4 64080]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-6-1 22344]
S2 dleaCATSCustConnectService;dleaCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\dleaserv.exe [2011-6-5 193192]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-10-9 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-10-9 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-6-1 40776]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-9 129976]
.
=============== Created Last 30 ================
.
2012-06-01 19:32:53 ——– d—–w- c:\program files\SpeedFan
2012-06-01 18:58:49 40776 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-06-01 14:24:13 22344 —-a-w- c:\windows\system32\drivers\mbam.sys
2012-06-01 14:24:13 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2012-05-30 21:16:17 ——– d—–w- c:\docume~1\howard~1\applic~1\Malwarebytes
2012-05-30 21:15:40 ——– d—–w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2012-05-26 11:18:07 ——– d—–w- c:\windows\Logs
2012-05-09 15:19:46 ——– d—–w- c:\program files\Mozilla Maintenance Service
2012-05-09 15:19:23 157352 —-a-w- c:\program files\mozilla firefox\maintenanceservice_installer.exe
2012-05-09 15:19:23 129976 —-a-w- c:\program files\mozilla firefox\maintenanceservice.exe
2012-05-06 23:10:20 225961 —-a-w- c:\documents and settings\all users\SPL4.tmp
2012-05-06 22:59:21 225961 —-a-w- c:\documents and settings\all users\SPLC9.tmp
.
==================== Find3M ====================
.
2012-04-11 13:12:06 1862272 —-a-w- c:\windows\system32\win32k.sys
2012-04-11 13:10:58 2192640 —-a-w- c:\windows\system32\ntoskrnl.exe
2012-04-11 12:35:52 2069120 —-a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-05 23:25:45 3817672 —-a-w- c:\documents and settings\all users\SPL519.tmp
2012-03-24 16:12:08 1379089 -c–a-w- c:\documents and settings\all users\SPL1B.tmp
2012-03-13 11:31:02 230808 —-a-r- c:\windows\system32\cpnprt2.cid
2009-09-15 13:51:06 4938616 —-a-w- c:\program files\Silverlight.exe
2007-01-09 22:46:13 545752 —-a-w- c:\program files\sgc10_rdr80_DLM_en_US.exe
2006-12-01 11:18:23 273520 —-a-w- c:\program files\TheWeatherChannel_dw5_Stubweather5.exe
2006-11-21 02:04:25 15505200 —-a-w- c:\program files\IE7-WindowsXP-x86-enu.exe
2006-10-16 20:09:04 20065888 —-a-w- c:\program files\bitdefender_av_v10.exe
2005-07-10 09:28:09 2077424 —-a-w- c:\program files\WindowsXP-KB894391-x86-ENU.exe
2005-03-23 11:20:42 14494611 —-a-w- c:\program files\QuickEWO-Win-Setup.exe
2004-12-27 10:09:20 4918270 —-a-w- c:\program files\Firefox Setup 1.0.exe
2004-09-24 22:41:13 33264505 —-a-w- c:\program files\tis11sw1120.exe
.
============= FINISH: 15:01:36.31 ===============
6/2/2012
Additional information: I worked with the computer a bit this afternoon. Trend Micro Titanium is taking forever to load. coreserviceshell.dll, an associated program is pulling a lot of CPUs, even when I have the protection turned off. Since my friend installed Mbam trial we do have that protection. It made no diff. when I turned mbam off. The computer has 1gb RAM- the max for this computer- a Dell Dimension 2350. Thank you for taking the time to look at these files.