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Spyware / Malware / Virus Removal

Ran tdsskiller and now can't access internet [Closed]

2 min read

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Post #1
I'm posting this from my phone so I'm sorry if there are typos but I ran tdsskiller on my desktop and now I can't access the internet. I think a registry key accidentally got deleted. I'm unable to perform a system restore so I'm wondering if anyone has any ideas. I'm running XP Media Center 2002 SP 3
Post #2
Hi Lifer and welcome to WhatTheTech forums!
I'm Sunyata and I will be helping you with your computer problems.

Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts before I post them. This is to ensure that I am giving you the best possible advice. This may cause a delay, but I will do my very best to keep it as short as possible.

Please read the following guidelines which will help to make cleaning your machine easier:

  • Malware logs are often lengthy and can take a lot of time to research and interpret. Please be patient while I review your logs.
  • The fixes I will give you are specific to your problem and should only be used for this issue on this machine.
  • Please make sure to carefully read any instructions posted. If you're not sure, please stop and ask!
  • Please stay with this thread until I tell you your machine appears to be clean. Absence of symptoms does not necessarily mean that all malware is gone.
  • PLEASE DO NOT install/uninstall any programs unless asked to.
  • PLEASE DO NOT run any malware scans other than those requested.
  • Please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
  • I will reply back shortly with instructions

Note to Vista and Windows 7 users:
  • These tools MUST be run from the executable. (.exe) every time you run them
  • These tools MUST be run With Admin Rights (Right click, choose "Run as Administrator")
Post #3
Hello Lifer

Do you have access to another computer? If you can get to a clean computer with a good internet connection, you can copy off and post that TDSSKiller log created when you ran your fix.
The log can be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt".
Please copy and paste the contents of that file here.

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