Desktop is connected to a wireless network, but can't access inter

Hello! So I have a Windows HP Pavilion w1907 desktop. My computer says that I am connected to a wireless network. However, I cannot use any programs, like AIM or Mozilla Firefox, iTunes, or any other programs that require internet connection to work. I visited the Network and Sharing Center, which says I'm connected to an unidentified network but not the Internet. How can I fix this asap? Any help will be greatly appreciated! I am so frustrated, to be honest. Thank you in advance!

Hi, sorry to hear of your Internet problems It would be helpful to have the make and model number of your computer…. (the HPw1907 is your VDU…) and also the operating system you are using…Win 7, Vista etc. could you also tell us the make and model number of your modem and router? Do you normally connect to the Internet via wireless….? ( this is a little unusual, although not unknown)…most folks connect via their LAN To assist us please open a command prompt and ,if using Vista or 7 run it with elevated privileges.. (Right click and select run as admin) at the command prompt type the following command ipconfig /all note the space it needs to be there. then press Enter Please copy and paste the output into your reply and we will advise the next steps Regards paws

Hi, sorry to hear of your Internet problems
It would be helpful to have the make and model number of your computer…. (the HPw1907 is your VDU…) and also the operating system you are using…Win 7, Vista etc.
could you also tell us the make and model number of your modem and router?

Do you normally connect to the Internet via wireless….? ( this is a little unusual, although not unknown)…most folks connect via their LAN

To assist us please open a command prompt and ,if using Vista or 7 run it with elevated privileges.. (Right click and select run as admin)
at the command prompt type the following command
ipconfig /all
note the space it needs to be there.
then press Enter
Please copy and paste the output into your reply and we will advise the next steps
Regards
paws

Model Number: s3400f

Operating System: Windows Vista

Model Number of Modem: TM6O2G
Router: WRT54G



No, I usually don't use wireless to connect my desktop to the internet.



Windows IP Configuration

Host Name . . . . . . . . . . . . : RadioShack-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : USB Wireless 802.11 b/g Adaptor
Physical Address. . . . . . . . . : 00-16-44-A5-78-C6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c5e5:d295:89c:5ef%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.5.239(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184555076
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-60-A5-13-00-1F-C6-0F-6A-33

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1F-C6-0F-6A-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c9bb:8b85:3b4a:9f45%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.159.69(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 251666060
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-60-A5-13-00-1F-C6-0F-6A-33

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A3FDEA10-F1D0-40D5-9A9A-6E0150669
A29}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{D427EF7F-EC23-4485-B5E3-E124A0849
2E7}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

Hi Thanks for the info My data sheets indicate your machine does not normally ship with a wireless network adapter card, but has a Wired LAN as standard. Your output from ipconfig idicates that there is a USB wireless network adapter plugged in….. see if you can find it and unplug it please. The output also indicates your computer is not getting an Ip address from your router. If you open Network and Sharing Centre via Control Panel, make sure that wireless adapter ( if shown is set to "disable" however as soon as you unplug it from the USB port……. then normally the entry disappears. Next make sure that your LAN is set to enabled (try disabling it and then enable it….then close down your computer, then close down your router and then your modem…… leave both modem and router disconnected from everything for 5 minutes( by the clock) then reconnect the modem then the router and then wait 3 minutes before starting your computer Open Internet Explorer or your favourite browser and see if you can connect Regards paws

Hi Thanks for the info

My data sheets indicate your machine does not normally ship with a wireless network adapter card, but has a Wired LAN as standard.
Your output from ipconfig idicates that there is a USB wireless network adapter plugged in….. see if you can find it and unplug it please.
The output also indicates your computer is not getting an Ip address from your router.

If you open Network and Sharing Centre via Control Panel, make sure that wireless adapter ( if shown is set to "disable" however as soon as you unplug it from the USB port……. then normally the entry disappears.

Next make sure that your LAN is set to enabled (try disabling it and then enable it….then close down your computer, then close down your router and then your modem…… leave both modem and router disconnected from everything for 5 minutes( by the clock) then reconnect the modem then the router and then wait 3 minutes before starting your computer
Open Internet Explorer or your favourite browser and see if you can connect
Regards
paws

Still no luck! :'( I disabled and re-enabled my LAN settings and just did everything you said to do, and I just turned on my computer and no luck!
Are there any other solutions?! I'm desperate now.

Hi,

Are there any other solutions?!

Yes ….
1 please look in Device manager and tell me if your network adapter card is shown and if it is shown as working Ok…please copy and let us have a sight of its full description
2 You didn't say if you found the wireless network adapter plugged into a USB port….did you?
3 When you look at your network (LAN) in Network and Sharing is it shown as connected?……what happens if you double click on it to connect?
4 If you plug the Ethernet cable cable directly into your modem….does this get you a connection?
5 If you still have no joy then do this;
Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Double click on the flush.bat file to run it.
Your computer will reboot itself.
Let us know what error codes or messages you get
Regards
paws