Cannot search google. Please help! [Closed]

Hi, I am having problems searching google, where when I go to the google homepage, a pop-up appears for "google pharmacy" over the main google page. Is there anything I can do to remove this? Thanks anyway for your time, Alastair.

Hello alastaire and welcome to the WTT forum.

My name is Satchfan and I would be glad to help you with your computer problem.

Please read the following guidelines which will help to make cleaning your machine easier:

• please follow all instructions in the order posted
• please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
• all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
• if you don't understand something, please don't hesitate to ask for clarification before proceeding
• the fixes are specific to your problem and should only be used for this issue on this machine.
• please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!

IMPORTANT:

Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested

===================================================

Run DDS

Please download DDS by sUBs from one of the following links and save it to your desktop.

DDS.scr
DDS.pif

• disable any script blocking protection (How to Disable your Security Programs)
• double click DDS icon to run the tool (may take up to 3 minutes to run)
• when done, DDS.txt will open.
• after a few moments, attach.txt will open in a second window.
• save both reports to your desktop.
• Post the contents of the DDS.txt and Attach.txt reports in your next reply
===================================================

Run aswMBR

• download aswMBR.exe to your desktop.
• double click the aswMBR.exe to run it
• if asked, accept the AVAST virus definition download
• click the "Scan" button to start scan
• on completion of the scan click Save log, save it to your desktop and post in your next reply

Logs to include with next post:

DDS.txt
Attach.txt
aswMBR log

Thanks

Satchfan

Hello alastaire It has been several days since I posted instructions to help with your computer problem. Please let me know if you are having problems and still need help. Thanks Satchfan

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