Security Guard 2012 Infection

I've run CClearner and Little Registry Cleaner. I tried to download and run VIPRE and MalwareBytes but both were interrupted while they were loading by the virus. I tried to download Microsoft virus program but it crashed every time I tried to start it. I got the error code 0x8007005. Also: MS Antimalware Error 5: Access is denied. I keep getting "infected" error windows popping up which bring me to a scrolling series of windows telling me to buy Security Guard 2012. It is complicated and difficult to get out of these scrolling screens but I did figure out a way around them. However, any time I try to access the internet or my control panel, they freeze. Sometimes the entire computer crashes and I get a blue screen that scrolls by really rapidly but it looks like it says the error is page_fault_in non page area.

Hello kariwise and
I'm RedCar92 and my name is Bill, I'll be glad to help you with your computer problems.

• Please observe these rules while we work:
• Read the entire procedure
• It is important to perform ALL actions in sequence.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Stick with me till you're given the all clear. Malware removal can be stressful but we will clean it.
• Remember, absence of symptoms does not mean the infection is all gone.
• Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.

Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advise, this will be a team effort.
This may cause a delay, but I will do my best to keep it as short as possible.

Please bear with me, I will post back to you as soon as I can.

IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperative and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:

These tools MUST be run from the executable. (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

Greetings kariwise,

Let's start with this first:
Print out these instructions as we may need to close every window that is open later in the fix.
It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.

Do not reboot your computer after running rkill as the malware programs will start again.

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 3 different versions.  If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.

• rkill.exe
• rkill.com
• rkill.scr

Do not reboot your computer after running rkill as the malware programs will start again.

• Please download aswMBR to your desktop.
• Double click the aswMBR.exe icon to run it
• If asked, accept the AVAST virus definitions.
• Click the Scan button to start the scan
• On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

Next
Please download DDS from LINK 1 or LINK 2
and save it to your desktop.

Vista and Windows 7 users:

• These tools MUST be run from the executable. (.exe) every time you run them
• With Admin Rights (Right click, choose "Run as Administrator")

XP users
Double click dds.scr to run the tool.
When done, two DDS.txt's will open.
Save both reports to your desktop.
Please include the contents of the following in your reply using Copy / Paste:
DDS.txt & Attach.txt

Logs to post:

• aswMBR.txt
• DDS.txt
• Attach.txt

Hello Kariwise, it has been a few day and we have not heard from you. Do you still need assistance?

Due to lack of response, this topic is now closed. If you are the topic starter and need this topic reopened, please PM a staff member (include the address of this thread in your request). Everyone else please start a new topic.