slow browsing speed/loading internet page, fast download

I have been having this problem for about 6 months. I have high speed time warner internet. The speed tests are fine. I spoke numerous time with the reps, and went over the same steps many times, they even change the modem one time, but nothing helped so far. I cleaned the cache, flush the DNS cache, clean the registry, and did try almost anything possible. I am clueless what the culprit for the slow speed could be. I would highly appreciate any input on this issue.

Need some information. Easiest way to get it is via PCPitStop.

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This is the http:// from the laptop which is connected by wi-fi http://www.pcpitstop.com/betapit/sec.asp?conid=24572614

Nothing looks bad in the PCPItStop test. You have a lot of software installed but noting I saw that looked like a problem.

What browser do you use? I see you have Google Chrome installed, is that your primary browser, where you are having problems or is it Internet Explorer and is so, which one, 7 or 8?

If IE, try starting it with no Add-ons, see if that makes a difference.

Click Start then Run, type iexplore -extoff and press Enter or click on Go.
– or –
Click on Start, Programs, Accessories, System Tools, Internet Explorer (No Add-ons)

Thank you for your answer. I use chrome as a primary browser. Gave up on IE long time ago. Stopped using FF a few months ago. The speed issue is not related to browsers or computers. The info about my software is from the laptop. The main computer connected to the modem is even newer (both in 2011) and with almost not software on it. I still have no clue what could be the cause of the slow browsing speed. As I said the download is very fast.

You say it's not a browser specific problem. Does that mean it also occurred in Firefox (when you had it) and IE?

if you look at system process in his test Ztruker, there seems an unusually amount of google chrome items(over 30) to me, would this be normal on a windows os?? and should adobe acrobat be using 15% cpu? think i read somewhere not long back about a vulnerability in adobe acrobat that was being actively exploited and which was only recently fixed with a security update.

You say it's not a browser specific problem. Does that mean it also occurred in Firefox (when you had it) and IE?

Yes, it happens on all my PC and laptops, and with all browsers.

Since it happens on all PCs and Browsers, that pretty much eliminates anything PC specific. Has to be external to them. That leaves a router, Broadband modem and the physical lines connecting you to the Broadband network. Do you run Chrome on all your computers? If so, try uninstalling it (and anything chrome related) from one and see what happens.