slow

hi guys dont no if i'm in the correct place but my pc is running slow and jerky if that makes sence dont no why i clean it fortnightly with cccleaner maiwarebtyes plz help sorry about the spelling

Hi, sorry to hear that your machine has "the slows"
You haven't given us much to go on, so I can only provide a general response..
Take a look here:
http://users.telenet.be/bluepatchy/miekiem…owcomputer.html
See if any of the tips provided help the situation.

Let us know all the details of your machine its Operating System, under what situations the slowdown ocurrs and if it is still as slow when booted into safe mode…..( be careful in safemode as your protections like antivirus/firewall will not be running…so no surfing!) and what you have done so far together with a PCpitstop report ( in normal mode) and we can take it from there
Regards
paws

i,m running a windows vista sp2 5.6windows experience index if that makes sence intel quad core cpu q9300 2.50ghz 3gb ram 32-bit operating system Junk Files System Restore Files 47,631.00 MB 0 MB Internet Browser Page Check Disabled Enabled Internet HTTP Internet Settings Unoptimized Optimized Internet TCP Internet Settings Unoptimized Optimized Internet dns_settings Unoptimized Optimized Internet afd_settings Unoptimized Optimized Internet Firefox Internet Settings Unoptimized Optimized Startup Programs Java™ Platform SE Auto Updater 2 0 Enabled Disabled Disk Most Fragmented Files 2247 frags 500 frags Disk File Fragmentation 12.92% 10% Disk Data Fragmentation 31.05% 10% Other Drivers Realtek High Definition Audio 6.0.1.5618 5/7/2008 Realtek High Definition Audio 6.0.1.6392 6/14/2011 Other Drivers Realtek PCI GBE Family Controller 6.241.0623.2010 6/23/2010 Realtek PCI GBE Family Controller 6.247.0222.2011 2/22/2011 Other Services Test Automatic Other Services Test Automatic Other Services Test Automatic Other Services Test Automatic Other Services Test Automatic Internet Firefox Password Security Enabled Disabled Advice Visual Effects Test Sub Optimal Optimal System Specs Windows Version Windows Vista Home Premium SP2 Upgrade to Windows 7. Advice Adobe Reader Advice Adobe Reader 9.4.5 Replace Adobe Reader hope this helps

Hi When you followed all the steps in the link in post 2…what happened? Regards paws

it just came up with the scan think there was a fix it button or something like that should i of pressed it

No… when you removed all unwanted applications and then cleared out temp and junk files and then defragged…what are your defragmentation figures now? Regards paws

sorry but dont no how to get them when it comes to this sort of stuff i am like a 5yrold it does seam 2 b quicker the boot up time is 3-4minets i guess is not that bad but i seam 2 have something called facemood.toolbar but i cant find it and it not in the add/remove options

Hi Bazzza, If you have the facemoodtoolbar, then it would be a good idea to have your machine checked by a malware removal expert to see if there is anything a bit more sinister going on….( that also might be responsible for slowing your computer)
Here's the link:
http://forums.whatthetech.com/index.php?showtopic=106388
follow the directions and post your logfile in the virus and malware removal form (not here please as we don't analyse them here on this subforum)

Once your computer has been declared "clear of infections and undesirable elements" post back here if you are still having issues with it and we will provide as much help as we can.
When posting your topic in the virus and malware removal forum please post a link to your topic here so that the experts over there know what has been going on.
Regards
paws

thank you so much