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Microsoft Outlook 2003

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#1 counsel


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Posted 07 June 2011 - 01:44 PM

Late this morning Outlook 2003 has stopped working. I have my wife on a home network (with the same settings as me) and she can access outlook. My internet connection is good and I can access the web. My only thought is that I may have a bug in my pc. Attached is a recent log from Hijack this. Any help will be appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:50:11 PM, on 11/3/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Edited by paws HJT log removed and now attached.Attached File  HJT.txt   18.35KB   242 downloads

Edited by paws, 07 June 2011 - 02:20 PM.


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#2 counsel


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Posted 07 June 2011 - 01:53 PM

P.S. The error message I get when trying to access my email is "your server has unexpectanly terminated the connection". When I send a "test" message I get the error message "The specified server was found but there was no resonse from the server".

#3 paws


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Posted 07 June 2011 - 02:15 PM

Hi counsel,
Sorry to hear of the problem with your Computer and Outlook.
We do not analyse HJT logs in this subforum, but although being an old log...it does indicates that you had infections present at the time it was run (11/3/2009) (That doesn't seem to be very "recent" to me!)

In order to let a malware removal expert examine the inner workings of your machine, please go here:
Follow the detailed instructions posting your logs over there (not here in this subforum please)
Note this may or may not help with the Outlook problem... but this potential malware aspect needs addressing before we go any further.
Once your machine has been assessed as clear of malware post back here in this topic if you are still having issues with it and we will do our best to help.
In the meantime I will remove your HJT log and upload it as an attachment ( keep it away from the search engines etc.)
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