Chris in IL
Topic Starter
Dear Forum,
I've never used this kind of help before so I really need step-by-step instructions.
Symptoms:
Browser freezing
Fan running like mad
Messages that host processes have been stopped
Blocked intrusion messages from Norton Firewall
Blue screen Internal_Power_Error when I try to shut down
Can only shut down with power button
Only Spybot seems to find the infection, but there it is: Click.Giftload
Actions:
Tried to remove Click.Giftload with Spybot – no luck
Googled everywhere to learn more about Click.Giftload and discovered what a mess I'm in
Hired two online "tech support" services to remove it (both said they could)
Both refunded money – their stuff didn't even FIND it
I really want to remove this thing. I've backed up ALL my data, but reformatting the hard drive and re-installing everything is such a horrible thing. Do I need to keep this forum in a browser window to hear from you, or will you email me?
Chris