can I not use this?

hey all. I went and bought a preamp to record music with…but not 100% if I can or cant use it!!!

so I have a toshiba laptop…windows vista…894 mb of ram.
the preamp came with protools se recording software…and that doesnt even say it works with vista….
:\
So here is what I bought….doesnt look like I can use it huh? even the hardware itself says I need 1gb of ram?! i dunno. Im confused i guess cause it works with all versions of windows except the one I have!!???

http://www.boyntonproaudio.com/products/M%…-Interface.html

Thanks for any help!

Hi jenx

Pro Tools SE software requires 2GB RAM for Windows 7 and 1GB for Windows XP. It doesn't mention Vista, I would say you will need to contact the manufacturer or take a look at their forum. I found it just by Googling "Pro Tools SE software".
There does appear to be some video information available. I am not a member of their forum so I don't really know my way around there.
Maybe your best way is to post a question in their forum, as they are the specialist on the product you mention.
We still would like to know how you go, so please post back whether it be good or bad, as some Team Members will read your topic and may have a solution.

Best Regards,

Well someone may know better than I do as I've never seen this hardware, but according to the spec I fear you can use the hardware fine, but not the software, although that doesn't make sense as Win 7 is very similar to vista, and it works on that ?
Here is what the spec says:-

Minimum System Requirements (PC)
MobilePre (hardware only)

•Windows XP (SP3)*, Windows Vista 32/64, or Windows 7 32/64
•Pentium 4 2.0 GHz
•1 GB RAM•Native USB port

Pro Tools SE software

•1.8 GHz multi-core processor (Intel or AMD)
•5400 RPM drive
•Windows XP Home (SP3 or greater), Windows XP Pro (SP3 or greater), Windows 7 Home Premium, Windows 7 Professional, or Windows 7 Ultimate
•2 GB RAM for Windows 7 64-bit; 1 GB RAM for XP or Windows 7 32-bit
•Adobe Flash Player 10

Ram is definitely going to cause problems, and if you could upgrade this you would help yourself a lot, not just for this, but in any general usage.

I have a horrible feeling the software will not work on your system, whether you can find similar software that will I couldn't say, this is outside of my experience, but from a quick search i suspect I have found why it wont work, but I couldn't explain the exact reasoning, but the following link is why I say this, sorry I can't offer better news.

Latest Version & Supported Operating Systems:

January 25, 2011

Note: Windows XP Media Center Edition, Windows XP-64-bit, and Windows Vista are not supported

System Requirements and
Compatibility
To use Pro Tools SE, you need:
• A qualified M Audio interface, running on a
qualified Windows or Mac computer.
• A qualified version of Adobe Flash Player
(not included).
• A DVD drive for Installation disc.
Avid can only assure compatibility and provide
support for hardware and software it has tested
and approved.
Refer to the compatibility information on
the Avid website:
(www.m-audio.com/ptsefaq).

That said there is a link to new drivers, no idea if it will help, but can't hurt to try (further links in the preceding link), but my best advice is if you can return\exchange this it's probably you're best option, then ensure it's replacement is capable of running on Vista first, hope this helps a bit anyway.

thanks both for your replies! how very very frustrating…..I wouldn't mind upgrading getting more RAM, but if vista isn't supported at all then there is no need for me to keep it, I will just return it for something else! Thanks for your help!

Hello Jenx, Could you let us know the make and model of your system, as adding RAM and possibly upgrading to windows7 would be a wise move. Alternately, contacting the manufacturer or taking a look at their forum, there is possibly a more effective way around this situation.

yea I am probably just gonna return it….but I have a Toshiba P205D laptop…..894 MB of ram, AMD athlon 64 X2 dual-core processor tk 55 1.80 GHz, windows vista 32 bit. i guess I do need to upgrade lol

thats toshiba satellite P205D i mean

jenx,

I recommend posting in our System Building & Upgrading Forum and see how the Tech guys there can assist.

That's what I would be doing.

As for your issue with Pro Tools SE software, there maybe other software available that will work. This is a question for the Other software Forum section of WhattheTech.

Best Regards,