Windows Update Issues

My computer will not allow me to turn on automatic updates and when I try manual method of going to website it gives me the following error: Error number: 0x80070424. I tried MS Knowledge base and it tells me to find a file named %windir/inf%.

I have searched manual and used windows search and cannot locate this file in the C:\Windows. I also tried looking in services.msc and cannot locate a process named automatic updates as the KB suggested as method two.

Before this I was having an issue that has been solved and can be viewed here

http://forums.spybot.info/showthread.php?t=61980

Please help

Is this the Microsoft KB article that you have attempted to use?

http://support.microsoft.com/kb/968002

yes this is the article I attempted to use; I am unable to locate either the %windr% or inf folder after following the directions laid out on the method 1 and method 3.

Go Here: http://support.microsoft.com/kb/883614

Please consider using the repair instructions beginning with with The Automatic Updates service is missing:

When you get to this portions, please copy/paste the entire bolded instruction so that typo mistakes don't prevent correct function:

1. Click Start, click Run, type the following command, and then click OK:
%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\au.inf

I tried the Automatic updates service is missing option as you suggested….. but it is asking for "service pack 3 and I have service pack 2 but no three. I did try the #2 disc but to no avail.

Hi, I think you have identified the problem here:

but it is asking for "service pack 3 and I have service pack 2

Microsoft are no longer supporting Win XP with old level Service Packs for their updating service…you will need to update to (install) SP3
Regards
paws

Well that makes sense I guess. Can I get the SP3 on line or do I need to order it and get the disc.

Either way is fine.
Ordering the disk will take longer and cost you around $10 US.

http://www.microsoft.com/downloads/en/deta…;displaylang=en

Or:

http://support.microsoft.com/kb/322389

Go Here: http://support.microsoft.com/kb/883614

Please consider using the repair instructions beginning with with The Automatic Updates service is missing:

When you get to this portions, please copy/paste the entire bolded instruction so that typo mistakes don't prevent correct function:

1. Click Start, click Run, type the following command, and then click OK:
%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\au.inf

Ok I downloaded SP3 from Microsoft, found it free. Installed then ran the command line you quoted above. Now everything seems to be working. I did not wait for automatice downloads to start but manually went to the website and downloaded the updates. I could not do that before. So I am pretty sure we are good now.

Great news! Thanks for letting us know. Doug