Dell Inspiron laptop screen went dark

Situation: I am communicating for my hustband who is traveling for business, it is evening and a holiday weekend… I do not own a laptop so I can not help him. I am a go between for him and he's not computer savvy. Problem: the laptop screen can not be read because it has no contrast. It can be read at very acute angles but hell, what a way to work! Please advise… I will be getting a call back later this evening. Your help is greatly appreciated

sounds to me like the screens backlight or inverter has failed, if it was working fine one minute then went dark but things can still be seen on the screen.

no immediate fix anyway and is going to need taking apart.

http://laptoprepair.co.uk/how-to-repair-ba…ht-inverter.htm

http://www.laptoprepair.co.uk/laptop-backl…dim-screen.html.

if he has access to a monitor he should be able to plug the laptop to it and carry on using it without any problems until he gets it fixed.

http://www.computerhope.com/issues/ch000801.htm
http://www.youtube.com/watch?v=4tjqCWdmZOw&NR=1

Terry1966, thank you for replying. The laptop is a work computer and not a personal one, it was just signed out to him before left on this trip… I spoke to him this morning because of flight delays and said the computer booted fine and the screen worked but after an hour it went dark again. He said it's been intermittent all day. I will forward your response but because this is a work computer I doubt he will open it to get inside. Are there are settings in the control panel that would help or a switch the needs to be flipped. Sorry for my lack of knowledge here. .

As it turns out the screen worked enough to get the work done while he was traveling… Now he's back and has a new laptop with hard drive contents transfered to it. The old one is in for repair and to be used as back up. Thanks. I consider this resolved.