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Spyware / Malware / Virus Removal

Reocurring Malware issue

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello,

I'm brand new here so please forgive my ignorance on some topics. I seemed to have picked up some malware recently that I cannot fully delete. This has happened a few times in the past and I've always been able to resolve it with malwarebytes, but not this time. After running a full scan, malwarebytes detects nothing but my Avira keeps giving me these trojan warnings such as TR/Crypt.PEPM.Gen.

I am running Vista Home Premium and here is the results of the DDS scan I ran. Please let me know if I can provide you with anymore information. Thanks in advance!

DDS (Ver_10-12-12.02) - NTFSx86
Run by [removed] at 17:34:45.01 on Fri 02/04/2011
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_17

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Dell V105\dldnmon.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Dell V105\dldnMsdMon.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\dldncoms.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Windows Media Player\setup_wm.exe
C:\Users\Scott\Downloads\dds.scr
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\System32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k swprv

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSEARCH PAGE = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.us.acer.yahoo.com
mDefault_Page_URL = hxxp://en.us.acer.yahoo.com
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: WormRadar.com IESiteBlocker.NavFilter: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - AVG Safe Search
BHO: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [dldnmon.exe] "c:\program files\dell v105\dldnmon.exe"
mRun: [dldnamon] "c:\program files\dell v105\dldnamon.exe"
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

================= FIREFOX ===================

FF - ProfilePath - c:\users\scott\appdata\roaming\mozilla\firefox\profiles\3tngfjta.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 62808
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\users\scott\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: XULRunner: {218AECAD-9B3C-48F1-8A5D-EF751C06A910} - c:\windows\system32\config\systemprofile\appdata\local\{218AECAD-9B3C-48F1-8A5D-EF751C06A910}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: [removed] - c:\users\scott\appdata\roaming\Move Networks

—- FIREFOX POLICIES —-
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false

============= SERVICES / DRIVERS ===============

R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? dldnCATSCustConnectService;dldnCATSCustConnectService
R? FontCache;Windows Font Cache Service
R? SiS6350;SiS6350
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? AntiVirSchedulerService;Avira AntiVir Scheduler
S? AntiVirService;Avira AntiVir Guard
S? avgio;avgio
S? avgntflt;avgntflt
S? dldn_device;dldn_device
S? SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver

=============== Created Last 30 ================

2011-02-04 15:21:44 ——– d—–w- c:\program files\Search Toolbar
2011-02-01 23:43:06 ——– d—–w- c:\progra~2\aPfCjLf06502
2011-01-28 03:39:43 ——– d—–w- c:\program files\iPod
2011-01-28 03:39:39 ——– d—–w- c:\program files\iTunes
2011-01-23 23:04:56 28552 —-a-w- c:\windows\system32\spool\prtprocs\w32x86\mdippr.dll
2011-01-23 23:04:56 28040 —-a-w- c:\windows\system32\mdimon.dll
2011-01-23 23:03:16 ——– d—–w- c:\program files\Microsoft ActiveSync
2011-01-23 23:00:21 ——– d—–w- c:\windows\SHELLNEW
2011-01-12 00:02:50 708608 —-a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 00:02:50 413696 —-a-w- c:\windows\system32\odbc32.dll
2011-01-12 00:02:49 57344 —-a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 00:02:49 253952 —-a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 00:02:49 241664 —-a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 00:02:49 180224 —-a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-12 00:02:19 1169408 —-a-w- c:\windows\system32\sdclt.exe

==================== Find3M ====================

2010-11-29 23:38:30 94208 —-a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 23:38:30 69632 —-a-w- c:\windows\system32\QuickTime.qts

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: Hitachi_HDS721616PLA380 rev.P22OAB3A -> Harddisk0\DR0 -> \Device\Ide\IdePort1 P1T0L0-0

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll >>UNKNOWN [0x87D1785C]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x87d1da38]; MOV EAX, [0x87d1dab4]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x83848962] -> \Device\Harddisk0\DR0[0x87783AC8]
3 CLASSPNP[0x8BDBF8B3] -> ntkrnlpa!IofCallDriver[0x83848962] -> [0x86F24268]
5 acpi[0x83E926BC] -> ntkrnlpa!IofCallDriver[0x83848962] -> [0x8657BB98]
\Driver\atapi[0x87886638] -> IRP_MJ_CREATE -> 0x87D1785C
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x132; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IdeDeviceP1T0L0-0 -> \??\IDE#DiskHitachi_HDS721616PLA380_________________P22OAB3A#5&cdd46ed&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user != kernel MBR !!!
sectors 321672958 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.

============= FINISH: 17:36:10.87 ===============

Attachments:

Posted Image


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.


Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.


Next:


Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • It doesn't take long to run, once it is finished move onto the next step

Next:

Note: if the Cure option is not there, please select 'Skip'.

Please read carefully and follow these steps.




Also please describe how your computer behaves at the moment.
Thanks for the quick reply! I'm printing out your instructions and will report back. As far as how the computer is acting, it seems to be pretty normal with the exception of the constant avira warnings.
Here are the results of the report… 2011/02/04 20:52:54.0361 3900 TDSS rootkit removing tool 2.4.16.0 Feb 1 2011 10:34:03 2011/02/04 20:52:54.0611 3900 ================================================================================ 2011/02/04 20:52:54.0611 3900 SystemInfo: 2011/02/04 20:52:54.0611 3900 2011/02/04 20:52:54.0611 3900 OS Version: 6.0.6002 ServicePack: 2.0 2011/02/04 20:52:54.0611 3900 Product type: Workstation 2011/02/04 20:52:54.0611 3900 ComputerName: HOME-PC 2011/02/04 20:52:54.0611 3900 UserName: Scott 2011/02/04 20:52:54.0611 3900 Windows directory: C:\Windows 2011/02/04 20:52:54.0611 3900 System windows directory: C:\Windows 2011/02/04 20:52:54.0611 3900 Processor architecture: Intel x86 2011/02/04 20:52:54.0611 3900 Number of processors: 2 2011/02/04 20:52:54.0611 3900 Page size: 0x1000 2011/02/04 20:52:54.0611 3900 Boot type: Normal boot 2011/02/04 20:52:54.0611 3900 ================================================================================ 2011/02/04 20:52:54.0938 3900 Initialize success 2011/02/04 20:53:00.0180 1464 Deinitialize success
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:



Internet Explorer (Windows)
1. Click "Tools", then click "Internet Options". This will bring up the Internet Options window.

2. Click the "Connections" tab, then click the "LAN Settings" button.

3. Uncheck the box labeled "Use a proxy server for your LAN". Click "OK", and click "OK" in the previous window. This will remove the proxy server settings in Internet Explorer.



Firefox (Windows)
1. Click "Tools", then click "Options" to bring up the Options window.

2. Click the "Advanced" button, then click the "Network" tab.

3. Click the "Settings" button, located next to "Configure how Firefox connects to the Internet".

4. Click the radio button labeled "No proxy". Click "OK" twice. This will remove the proxy server settings in Firefox.



Disable Internet Explorer Proxy Settings and Reset TCP/IP and Winsock

Disable Internet Explorer Proxy Settings and Reset TCP/IP

It is very important that these steps be carried out exactly as shown otherwise the fix will not work.
If you have any questions please ask before moving on.
  • Please start Notepad and using your mouse make sure you select and copy all the information below in the Code box into your new document.
  • Then save the file as "fixme.bat" to your Desktop
  • In the drop down box for Save as type: make sure you select All Files (*.*) and keep the quotes on the name as well. Then close the new file.
    @ECHO OFF
    reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyServer /f
    reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyOverride /f
    reg add "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyEnable  /t REG_DWORD /d 0 /f
    reg add "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f
    netsh int ip reset resetlog.txt
    netsh winsock reset catalog
  • On Windows XP you can double-click the file to run it.
  • On Vista/Win7 you need to Right click the file and choose Run as administrator to run it. With User Account Control on it should ask permission to run it. Click Yes
  • This will flash a black DOS box very quickly and go away, this is normal.
  • Restart your computer now.
  • Launch Internet Explorer and see if you can connect to the Internet.
  • Launch MBAM and check for Updates
Ok, followed all of that and updated MBAM. Ran a full scan and here is the report. Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 5684 Windows 6.0.6002 Service Pack 2 Internet Explorer 7.0.6002.18005 2/5/2011 10:09:32 AM mbam-log-2011-02-05 (10-09-32).txt Scan type: Full scan (C:\|) Objects scanned: 278523 Time elapsed: 54 minute(s), 37 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: c:\Windows\Temp\575590fa.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")



Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have XP SP3, use the XP SP2 package.
    If Vista or Windows 7, skip the Recovery Console part

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Computer seems to be running fine. Haven't had an Avira warning yet.

Here is the Combofix report…

ComboFix 11-01-31.02 - Scott 02/05/2011 11:00:48.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3071.2099 [GMT -6:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: AntiVir Desktop *Disabled/Outdated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: AntiVir Desktop *Disabled/Outdated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Search Toolbar
c:\program files\Search Toolbar\icon.ico
c:\program files\Search Toolbar\SearchToolbar.dll
c:\program files\Search Toolbar\SearchToolbarUninstall.exe
c:\program files\Search Toolbar\SearchToolbarUpdater.exe
c:\users\Scott\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tool
c:\users\Scott\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tool\System Tool 2011.lnk
c:\users\Scott\AppData\Roaming\uid_pal

.
((((((((((((((((((((((((( Files Created from 2011-01-05 to 2011-02-05 )))))))))))))))))))))))))))))))
.

2011-02-05 17:06 . 2011-02-05 17:07 ——– d—–w- c:\users\Scott\AppData\Local\temp
2011-02-05 17:06 . 2011-02-05 17:06 ——– d—–w- c:\users\Mcx2\AppData\Local\temp
2011-02-05 17:06 . 2011-02-05 17:06 ——– d—–w- c:\users\Mcx1\AppData\Local\temp
2011-02-05 17:06 . 2011-02-05 17:06 ——– d—–w- c:\users\Default\AppData\Local\temp
2011-02-05 02:41 . 2011-02-05 02:41 ——– d—–w- c:\users\Scott\AppData\Local\Apple Computer
2011-02-04 15:23 . 2011-02-04 15:23 0 —-a-w- c:\windows\system32\config\systemprofile\AppData\Local\Enucamecusuramuj.bin
2011-02-04 06:39 . 2011-02-04 06:40 ——– d—–w- c:\windows\system32\config\systemprofile\AppData\Local\Adobe
2011-02-01 23:43 . 2011-02-02 00:55 ——– d—–w- c:\programdata\aPfCjLf06502
2011-01-31 17:42 . 2011-01-31 17:42 ——– d—–w- c:\programdata\WLInstaller
2011-01-28 03:39 . 2011-01-28 03:39 ——– d—–w- c:\program files\iPod
2011-01-28 03:39 . 2011-01-28 03:40 ——– d—–w- c:\program files\iTunes
2011-01-23 23:04 . 2007-04-09 19:23 28552 —-a-w- c:\windows\system32\Spool\prtprocs\w32x86\mdippr.dll
2011-01-23 23:04 . 2007-04-09 19:23 28040 —-a-w- c:\windows\system32\mdimon.dll
2011-01-23 23:03 . 2011-01-23 23:03 ——– d—–w- c:\program files\Microsoft ActiveSync
2011-01-23 23:00 . 2011-01-23 23:03 ——– d—–w- c:\windows\SHELLNEW
2011-01-12 00:02 . 2010-12-28 15:55 413696 —-a-w- c:\windows\system32\odbc32.dll
2011-01-12 00:02 . 2010-12-28 15:53 708608 —-a-w- c:\program files\Common Files\System\ado\msado15.dll
2011-01-12 00:02 . 2010-12-28 15:53 253952 —-a-w- c:\program files\Common Files\System\ado\msadox.dll
2011-01-12 00:02 . 2010-12-28 15:53 241664 —-a-w- c:\program files\Common Files\System\ado\msadomd.dll
2011-01-12 00:02 . 2010-12-28 15:53 57344 —-a-w- c:\program files\Common Files\System\msadc\msadcs.dll
2011-01-12 00:02 . 2010-12-28 15:53 180224 —-a-w- c:\program files\Common Files\System\msadc\msadco.dll
2011-01-12 00:02 . 2010-12-14 14:49 1169408 —-a-w- c:\windows\system32\sdclt.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-12-22 00:38 . 2009-12-27 17:23 135096 —-a-w- c:\windows\system32\drivers\avipbb.sys
2010-12-21 00:09 . 2010-01-01 03:35 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-21 00:08 . 2010-01-01 03:35 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-11-29 23:38 . 2010-11-29 23:38 94208 —-a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 23:38 . 2010-11-29 23:38 69632 —-a-w- c:\windows\system32\QuickTime.qts
2010-11-23 23:15 . 2009-12-27 17:23 61960 —-a-w- c:\windows\system32\drivers\avgntflt.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-06-20 4493312]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-04-13 47392]
"dldnmon.exe"="c:\program files\Dell V105\dldnmon.exe" [2008-06-24 668912]
"dldnamon"="c:\program files\Dell V105\dldnamon.exe" [2008-06-24 16624]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-08-02 281768]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"Monitor"="c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe" [2010-11-19 193880]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]

c:\users\Scott\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
%ProgramFiles%\Windows Defender\MSASCui.exe -hide [X]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-380117143-1417668410-400305235-1000]
"EnableNotificationsRef"=dword:00000001

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 dldnCATSCustConnectService;dldnCATSCustConnectService;c:\windows\system32\spool\DRIVERS\W32X86\3\\dldnserv.exe [2008-03-04 99568]
R3 SiS6350;SiS6350;c:\windows\system32\DRIVERS\SISGRKMD.sys [2007-06-05 454520]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [2010-08-02 135336]
S2 dldn_device;dldn_device;c:\windows\system32\dldncoms.exe [2008-03-05 595184]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSGB6.sys [2007-01-22 46592]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.us.acer.yahoo.com
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: intuit.com\ttlc
FF - ProfilePath - c:\users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\3tngfjta.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 62808
FF - prefs.js: network.proxy.type - 0
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: [removed] - c:\users\Scott\AppData\Roaming\Move Networks
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
- - - - ORPHANS REMOVED - - - -

HKU-Default-Run-Acer Tour Reminder - c:\acer\AcerTour\Reminder.exe
MSConfigStartUp-Acer Tour Reminder - c:\acer\AcerTour\Reminder.exe
MSConfigStartUp-Apanel - c:\acersw\config\SetApanel.cmd
AddRemove-Search Toolbar - c:\program files\Search Toolbar\SearchToolbarUninstall.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-02-05 11:07
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BEB3C0C7-B648-4257-96D9-B5D024816E27}\Version*Version]
"Version"=hex:84,c4,57,51,35,c4,a6,65,1d,83,1f,dd,e6,a2,ef,5d,69,f1,f0,68,80,
d5,cb,bc,ce,03,38,79,94,42,d0,d2,66,9d,5a,43,ae,37,84,9e,26,42,04,6b,79,e8,\

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Minnetonka Audio Software\SurCode Dolby Digital Premiere\Version*Version]
"Version"=hex:84,c4,57,51,35,c4,a6,65,1d,83,1f,dd,e6,a2,ef,5d,69,f1,f0,68,80,
d5,cb,bc,ce,03,38,79,94,42,d0,d2,66,9d,5a,43,ae,37,84,9e,26,42,04,6b,79,e8,\

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-02-05 11:10:30
ComboFix-quarantined-files.txt 2011-02-05 17:10

Pre-Run: 101,785,579,520 bytes free
Post-Run: 101,915,795,456 bytes free

- - End Of File - - E3D0751AB76A2855D353BCB7423931E9
Open Firefox (Windows) 1. Click "Tools", then click "Options" to bring up the Options window. 2. Click the "Advanced" button, then click the "Network" tab. 3. Click the "Settings" button, located next to "Configure how Firefox connects to the Internet". 4. Click the radio button labeled "No proxy". Click "OK" twice. This will remove the proxy server settings in Firefox.
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:
  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

For Vista / Windows 7
  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.


Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.


  • WOT , Web of Trust, As 'Googling' is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    Green to go
    Yellow for caution
    Red to stop
    WOT has an addon available for both Firefox and IE.

  • JAVA Click this link and click on the Free JAVA Download


  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.


I would suggest you read:
PC Safety and Security–What Do I Need?.
How to Prevent Malware:

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