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Spyware / Malware / Virus Removal

[Resolved] TR/Alureon.BF.2 infection found by Avira

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Hi, Thanks in advance for your help. Here's what I've got. Avira detects the TR/Alureon.BF.2, TR/FraudPack.qde and TR/PCK.Tdss.Y.233. I've run (3 times now!) Malwarebytes' and it just freezes up during the quick scan (read to do that in another post), the Malwarebytes' quickscan freezes typically on the file C:\Windows\system32\config\SOFTWARE.LOG. Hum…. Here's my DDS log… DDS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 16:21:46.78 on Sun 09/06/2009 Internet Explorer: 8.0.6001.18813 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3000.1497 [GMT -4:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} SP: AdwareAlert *disabled* (Updated) {5CB32DAA-F9F9-4D29-901B-00BCF6C71DBB} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Program Files\Avira\AntiVir Desktop\sched.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Avira\AntiVir Desktop\avguard.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe C:\Program Files\Windows Defender\MSASCui.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\igfxpers.exe C:\Windows\PLFSetI.exe C:\Program Files\Acer\Empowering Technology\Service\ETService.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Windows\system32\lxdicoms.exe C:\Users\MOMMA&~1\AppData\Local\Temp\RtkBtMnt.exe C:\Acer\Mobility Center\MobilityService.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Cyberlink\Shared files\RichVideo.exe C:\Program Files\Acer\Acer VCM\RS_Service.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Launch Manager\QtZgAcer.EXE C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\Windows\system32\taskeng.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Acer\Acer VCM\AcerVCM.exe C:\Windows\system32\igfxext.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Acer\Acer VCM\acp2HID.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.com C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Users\Momma & Poppa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JZ9RK1HU\downloads[1].scr ============== Pseudo HJT Report =============== uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=1008&m=aspire_6930 mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=1008&m=aspire_6930 mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=1008&m=aspire_6930 BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe mRun: [eAudio] "c:\program files\acer\empowering technology\eaudio\eAudio.exe" mRun: [BkupTray] "c:\program files\newtech infosystems\nti backup now 5\BkupTray.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [PLFSetI] c:\windows\PLFSetI.exe mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE mRun: [ePower_DMC] c:\program files\acer\empowering technology\epower\ePower_DMC.exe mRun: [ArcadeDeluxeAgent] "c:\program files\acer arcade deluxe\acer arcade deluxe\ArcadeDeluxeAgent.exe" mRun: [CLMLServer] "c:\program files\acer arcade deluxe\acer arcade deluxe\kernel\clml\CLMLSvc.exe" mRun: [PlayMovie] "c:\program files\acer arcade deluxe\playmovie\PMVService.exe" mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup mRun: [lxdimon.exe] "c:\program files\lexmark 3500-4500 series\lxdimon.exe" mRun: [lxdiamon] "c:\program files\lexmark 3500-4500 series\lxdiamon.exe" mRun: [FaxCenterServer] "c:\program files\\lexmark fax solutions\fm3032.exe" /s mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe" mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [MSDRV] NetFilter.exe mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jre16~1.0_0\bin\ssv.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/VistaMSNPUplden-us.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://floridakeysmedia.tv/axiscam/Codebase/AxisCamControl.ocx DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL,avgrsstx.dll ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-9-1 335240] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-9-1 108552] R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-10-6 61424] R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-8-3 108289] R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-9-1 908056] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-9-1 297752] R2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384] R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2008-10-6 81504] R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-10-14 24576] R2 lxdi_device;lxdi_device;c:\windows\system32\lxdicoms.exe -service –> c:\windows\system32\lxdicoms.exe -service [?] R2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-26 45056] R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-10-6 122368] R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-26 131072] R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2008-10-6 233472] R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-10-14 113664] R3 L1E;NDIS Miniport Driver for Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller;c:\windows\system32\drivers\L1E60x86.sys [2008-10-14 47104] R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-9-6 38160] R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-10-14 3658752] R3 winbondcir;Winbond IR Transceiver;c:\windows\system32\drivers\winbondcir.sys [2007-3-28 43008] S2 lxdiCATSCustConnectService;lxdiCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdiserv.exe [2007-6-11 99248] S3 GoogleDesktopManager-080708-050100;Google Desktop Manager 5.7.808.7150;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-12-24 24064] =============== Created Last 30 ================ 2009-09-06 15:18 –d—– c:\program files\Trend Micro 2009-09-06 12:30 38,160 a——- c:\windows\system32\drivers\mbamswissarmy.sys 2009-09-06 12:30 19,096 a——- c:\windows\system32\drivers\mbam.sys 2009-09-06 12:30 –d—– c:\program files\Malwarebytes' Anti-Malware 2009-09-06 11:34 –d—– c:\users\momma&~1\appdata\roaming\AdwareAlert 2009-09-02 20:39 –d-h— C:\$AVG8.VAULT$ 2009-09-02 19:36 28,672 a——- c:\windows\system32\Apphlpdm.dll 2009-09-02 19:36 4,240,384 a——- c:\windows\system32\GameUXLegacyGDFs.dll 2009-09-01 23:44 108,552 a——- c:\windows\system32\drivers\avgtdix.sys 2009-09-01 23:44 11,952 a——- c:\windows\system32\avgrsstx.dll 2009-09-01 23:44 335,240 a——- c:\windows\system32\drivers\avgldx86.sys 2009-09-01 23:44 –d—– c:\windows\system32\drivers\Avg 2009-09-01 23:44 –d—– c:\programdata\avg8 2009-09-01 23:44 –d—– c:\progra~2\avg8 2009-08-30 18:49 –d—– c:\program files\AVG 2009-08-26 03:01 2,048 a——- c:\windows\system32\tzres.dll 2009-08-25 17:25 –d—– c:\users\momma & poppa\MainMovie 2009-08-11 16:09 71,680 a——- c:\windows\system32\atl.dll 2009-08-11 16:09 160,256 a——- c:\windows\system32\wkssvc.dll 2009-08-11 16:09 2,066,432 a——- c:\windows\system32\mstscax.dll 2009-08-11 16:09 91,136 a——- c:\windows\system32\avifil32.dll 2009-08-11 16:08 313,344 a——- c:\windows\system32\wmpdxm.dll 2009-08-11 16:08 7,680 a——- c:\windows\system32\spwmp.dll 2009-08-11 16:08 4,096 a——- c:\windows\system32\msdxm.ocx 2009-08-11 16:08 4,096 a——- c:\windows\system32\dxmasf.dll 2009-08-11 16:08 8,147,456 a——- c:\windows\system32\wmploc.DLL 2009-08-11 16:08 43,520 a——- c:\windows\system32\msdxm.tlb 2009-08-11 16:08 18,432 a——- c:\windows\system32\amcompat.tlb ==================== Find3M ==================== 2009-08-28 08:39 173,056 a——- c:\windows\apppatch\AcXtrnal.dll 2009-08-28 08:38 2,153,984 a——- c:\windows\apppatch\AcGenral.dll 2009-08-28 08:38 541,696 a——- c:\windows\apppatch\AcLayers.dll 2009-08-28 08:38 459,776 a——- c:\windows\apppatch\AcSpecfc.dll 2009-08-06 17:50 55,656 a——- c:\windows\system32\drivers\avgntflt.sys 2009-07-29 18:22 75,456 a——- c:\windows\system32\GDIPFONTCACHEV1.DAT 2009-07-28 18:13 143,360 a——- c:\windows\inf\infstrng.dat 2009-07-28 18:13 86,016 a——- c:\windows\inf\infstor.dat 2009-07-28 18:13 51,200 a——- c:\windows\inf\infpub.dat 2009-07-21 17:52 915,456 a——- c:\windows\system32\wininet.dll 2009-07-21 17:47 109,056 a——- c:\windows\system32\iesysprep.dll 2009-07-21 17:47 71,680 a——- c:\windows\system32\iesetup.dll 2009-07-21 16:13 133,632 a——- c:\windows\system32\ieUnatt.exe 2009-06-15 11:24 156,672 a——- c:\windows\system32\t2embed.dll 2009-06-15 11:20 72,704 a——- c:\windows\system32\fontsub.dll 2009-06-15 11:20 10,240 a——- c:\windows\system32\dciman32.dll 2009-06-15 08:52 289,792 a——- c:\windows\system32\atmfd.dll 2009-04-12 20:08 0 a——- c:\users\momma&~1\appdata\roaming\wklnhst.dat 2009-03-04 23:21 87,608 a——- c:\users\momma&~1\appdata\roaming\inst.exe 2009-03-04 23:21 47,360 a——- c:\users\momma&~1\appdata\roaming\pcouffin.sys 2008-10-14 18:40 665,600 a——- c:\windows\inf\drvindex.dat 2008-01-20 22:43 174 a–sh— c:\program files\desktop.ini 2006-11-02 08:42 287,440 a——- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 08:42 287,440 a——- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 08:42 30,674 a——- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 08:42 30,674 a——- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 05:20 287,440 a——- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 05:20 287,440 a——- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 05:20 30,674 a——- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 05:20 30,674 a——- c:\windows\inf\perflib\0000\perfc.dat ============= FINISH: 16:23:02.88 =============== Here's the RootRepeal log…. ROOTREPEAL © AD, 2007-2009 ================================================== Scan Start Time: 2009/09/06 16:06 Program Version: Version 1.3.5.0 Windows Version: Windows Vista SP1 ================================================== Drivers ——————- Name: downloads[1].sys Image Path: C:\Windows\system32\drivers\downloads[1].sys Address: 0xB264C000 Size: 49152 File Visible: No Signed: - Status: - Name: dump_iaStor.sys Image Path: C:\Windows\System32\Drivers\dump_iaStor.sys Address: 0x8D600000 Size: 888832 File Visible: No Signed: - Status: - Processes ——————- Path: System PID: 4 Status: Locked to the Windows API! Path: C:\Windows\System32\audiodg.exe PID: 1808 Status: Locked to the Windows API! Hidden Services ——————- Service Name: UACd.sys Image Path: C:\Windows\system32\drivers\UACsneixcbfxw.sys ==EOF== Thanks again! John

Attachments:

Hello.

One of the infection is a backdoor/rootkit..

Unfortunatly One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

If you wish to continue follow the steps below…

Please run a scan with GMER, I want to confirm something here please…

Download and Run Scan with GMER

We will use GMER to scan for rootkits. This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop. Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.

  • Close any and all open programs, as this process may crash your computer.
  • Double click [external image: Posted Image] or [external image: Posted Image] on your desktop.
  • When you have done this, close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program. Right-click and select Run As Administrator… if you are using Vista
  • Allow the gmer.sys driver to load if asked.
    If it detects rootkit activity, you will receive a prompt (refer below) to run a full scan. Click NO..
    [external image: Posted Image]

  • In the right panel, you will see several boxes that have been checked. Please UNCHECK the following:
    • Sections
    • IAT/EAT
    • Registry
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show all (Don't miss this one!)
  • Click on [external image: Posted Image] and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push [external image: Posted Image] and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.

If GMER doesn't work in Normal Mode try running it in Safe Mode

Note: Do Not run any program while GMER is running
*Note*: Rootkit scans often produce false positives. Do NOT take any actions on "<— ROOKIT" entries

Post back with the log once it's done. Take a new DDS run as well and post back with those logs here as well.

Thanks.

~Extremeboy
Thanks Extremeboy, much appreciated. I'm leaning toward reformating and re-installing Vista because I use the computer occassionally for banking, ebay buying thru paypal, etc, but I have a few questions before I do that. I've got some music, vacation pics, and video still on the hard drive. Can I copy this stuff to a usb drive and then clean the computer? Thanks again.
Hello.

I've got some music, vacation pics, and video still on the hard drive. Can I copy this stuff to a usb drive and then clean the computer?

Yes, those are fine to transfer.

Anything that are not executable files should be fine. These include .exe's, .scr's, .com's etc… Zipped/Archived files should also be avoided (.zip, .rar etc…) .html or .htm websites files should be avoided as well.

When backing up files and datas there are mainly 2 general guidelines:

1) Backup all your important data files, pictures, music, work etc… and save it onto an external hard-drive. These files usually include .doc, .txt, .mp3, .jpg etc…
2) Do not backup any executables files or any window files. These include .exe's, .scr, .com, .pif etc… as they may contain traces of malware. Also, .html or .htm files that are webpages should also be avoided.

–
It would be best if you could transfer those files onto a CD via a CDBurner program because some infections can jump onto flash-drives and then when you plug in the flash-drive into your clean machine it may also be infected.

You can run flash-drive disinfector to help "immunize" yourself against many of the "autorun.inf"/autorun worms.

Download and Run FlashDisinfector

  • Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: Flash_Disinfector will create a hidden file named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder. It will help protect your drives from future infection.

Hope that helps.

With Regards,
Extremeboy
Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy
Sorry! I'm going to have to attempt the re-format, as you suggested. However, my laptop did not come with a "boot disc", so I had to order a disc from Acer, should be arriving within the next week or so. Based on your findings (which were much appreciated), there's just too much financial stuff going on on my computer to risk a cleaning where I can't be 100% sure the trojan isn't lurking somewhere in the background.
Hello.

That may be the best decision here. I would of done the same.

Be sure to change all passwords if you haven't done so already as stated in my previous posts.

Good luck in the future! Below are some prevention tips…

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:

  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.

Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)…


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.

Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

With Regards,
Extremeboy
Hello.

Since the problem appears to be resolved, this topic is now Closed. Glad we could help :)
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic in the Infections Removal Forum

With Regards,
Extremeboy
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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