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Spyware / Malware / Virus Removal

Malware has resulted in blue screen error

2 min read

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From previous topic: STOP: c000021a (fatal system error) The Windows Logon Process system process terminated unexpectedly with a status of 0xc000135 (0x00000000 0x00000000) The system has shut down If the above doesn't work you'll have to do a system restore. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order. When you see the "Welcome To Setup" screen, you will see the options below This portion of the Setup program prepares Microsoft Windows XP to run on your computer: To setup Windows XP now, press ENTER. To repair a Windows XP installation using Recovery Console, press R. To quit Setup without installing Windows XP, press F3. Press Enter to start the Windows Setup. Do not choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console). I repeat, do not choose "To repair a Windows XP installation using the Recovery Console, press R". Accept the License Agreement and Windows will search for existing Windows installations. Select the XP installation you want to repair from the list and press R to start the repair. If Repair is not one of the options, END setup. After the reboot read Setup will copy the necessary files to the hard drive and reboot. Do not press any key to boot from CD when the message appears. Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.
Managed after some months to get hold of a CD: Windows XP Professional includes service pack 1 version 2002 plus Windows XP Service Pack " with Advanced Security Technologies I was running Windows XP Service Pack 3 Can I recover using the CD's I have been able to get hold of? Do I follow the instructions given above? Thank you
did'nt work this was the outcome:- >>If Repair is not one of the options, END setup.<< guess i'll need a more recent edition of xp you can close this thread

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