System Tool 2011

Hello… Something got into the computer and has disabled my anti virus and other programs under the name of SYSTEM TOOL 2011. It tells me that I have all of these infections, etc and wants me to run its program. I didn't download the program and I don't believe that it is a MS program. I have Windows XP SP3. I tried to download AVG to run its anti virus program, but htis thing has disabled all things. Please help.

**In any case where you happen to be busy or unable to give us a reply, we would be more than grateful if you keep us informed in advance and we will be more than happy to wait. Failure to do so we will have your thread closed in THREE(3) days.

Hello there, krbybng



I'm Conspire, I'll be glad to help you with your computer problems.

Please observe these rules while we work:

• Read the entire procedure
• It is important to perform ALL actions in sequence.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Stick with me till you're given the all clear.
• Remember, absence of symptoms does not mean the infection is all gone.
• Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.

IMPORTANT NOTE : Please do not delete anything unless instructed to.

Hello there,

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Click on Minimal Output at the top
• Download the following file scan.txt to your Desktop. Click here to download it. You may need to right click on it and select "Save"
• Double click inside the Custom Scan box at the bottom
• A window will appear saying "Click OK to load a custom scan from a file or Cancel to cancel"
• Click the OK button and navigate to the file scan.txt which we just saved to your desktop
• Select scan.txt and click Open. Writing will now appear under the Custom Scan box
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

===================================================

Scan With RootKitUnHooker

• Please choose one link and download Rootkit Unhooker and save it to your desktop.
  Link 1
  Link 2
  Link 3
  
• Now double-click on RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan.
• Check (Tick) Drivers and Stealth
• Uncheck the rest. then click OK
• When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
• Wait till the scanner has finished and then click File > Save Report.
• Save the report somewhere where you can find it. Click Close.
• Copy the entire contents of the report and paste it in your next reply.

Note** you may get the following warning, just click OK and continue.

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

===================================================

Download Security Check by screen317 from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

===================================================

On your next reply please post :
OTL log
RKU log
Checkup log

Let me know if you have any problems in performing with the steps above or any questions you may have.

Good Day!

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