What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

My computer was in enemy hands

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Short version: when I got it back this person had changed my windows password. Not too big a problem but since then a few things, not this computer itself, have given me reason to suspect that I am being watched. Could just be through things I've done on the internet etc.
but since this person has it in him to do what harm he can I thought I would ask for some help in making sure there is not anything on this machine. I may be in the wrong place for that, if so I apologize, if not I would appreciate any help.

C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Jackson\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jackson\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jackson\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jackson\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jackson\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://encrypted.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\IPSBHO.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\coIEPlg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Jackson\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1169417774937
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

–
End of file - 7018 bytes
Post #2
Hi bigcornus,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

If you suspect that someone has installed something that "watches" you… then you should immediately change all of your online passwords, etc using a secure computer (not the one that you suspect has been hacked).

That being said… the log you posted is incomplete, but nothing is showing in what is there. Let's get a better look.

Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.
Post #3
Hello TomK and thanks for your help. I think I got this done right if not let me know.



DDS (Ver_10-12-12.01) - NTFSx86
Run by [removed] at 16:05:46.76 on Tue 01/04/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.204 [GMT -5:00]

AV: Norton Security Suite *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Documents and Settings\Jackson\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jackson\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jackson\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jackson\My Documents\Downloads\dds.pif

============== Pseudo HJT Report ===============

uSearch Bar =
uStart Page = hxxp://encrypted.google.com/
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\4.3.0.5\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\4.3.0.5\coIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\jackson\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: []
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {01118A01-3E00-11D2-8470-0060089874ED} - hxxps://password.bellsouth.net/sdccommon/download/tgctlsr.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169417774937
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: {13E8591F-256C-4B90-85F2-959CE095F50C} = 68.87.74.166,209.244.0.4
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0403000.005\symds.sys [2010-12-8 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0403000.005\symefa.sys [2010-12-8 173104]
R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2005-1-2 4064]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20101123.003\BHDrvx86.sys [2010-12-2 691248]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys [2010-12-8 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0403000.005\ironx86.sys [2010-12-8 116784]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\4.3.0.5\ccsvchst.exe [2010-12-8 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-11-30 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20101231.001\IDSXpx86.sys [2010-12-31 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110104.002\NAVENG.SYS [2011-1-4 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110104.002\NAVEX15.SYS [2011-1-4 1360760]

=============== Created Last 30 ================

2011-01-04 21:05:27 ——– d–h–w- c:\windows\PIF
2010-12-18 01:40:31 398744 —-a-r- c:\windows\system32\cpnprt2.cid
2010-12-18 01:40:22 ——– d—–w- c:\program files\Coupons
2010-12-16 18:06:38 ——– d—–w- c:\docume~1\jackson\locals~1\applic~1\HP
2010-12-16 03:04:33 ——– d—–w- c:\program files\Comcast
2010-12-16 02:10:29 ——– d—–w- c:\docume~1\jackson\locals~1\applic~1\Move Networks
2010-12-14 05:48:27 73728 —-a-w- c:\windows\system32\javacpl.cpl
2010-12-14 05:48:26 472808 —-a-w- c:\windows\system32\deployJava1.dll
2010-12-11 20:22:04 ——– d—–w- c:\program files\FreeTextTool
2010-12-08 06:52:24 339504 —-a-w- c:\windows\system32\drivers\n360\0403000.005\symtdiv.sys
2010-12-08 06:52:23 361904 —-a-w- c:\windows\system32\drivers\n360\0403000.005\symtdi.sys
2010-12-08 06:52:23 328752 —-a-r- c:\windows\system32\drivers\n360\0403000.005\symds.sys
2010-12-08 06:52:23 173104 —-a-w- c:\windows\system32\drivers\n360\0403000.005\symefa.sys
2010-12-08 06:52:22 501888 —-a-w- c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys
2010-12-08 06:52:22 43696 —-a-w- c:\windows\system32\drivers\n360\0403000.005\srtspx.sys
2010-12-08 06:52:22 325680 —-a-w- c:\windows\system32\drivers\n360\0403000.005\srtsp.sys
2010-12-08 06:52:22 116784 —-a-w- c:\windows\system32\drivers\n360\0403000.005\ironx86.sys
2010-12-08 06:51:25 ——– d—–w- c:\windows\system32\drivers\n360\0403000.005
2010-12-08 01:45:48 ——– d—–w- c:\docume~1\jackson\locals~1\applic~1\AOL
2010-12-06 01:24:52 ——– d—–w- c:\docume~1\jackson\locals~1\applic~1\Temp
2010-12-06 01:24:13 ——– d—–w- c:\docume~1\jackson\locals~1\applic~1\Google

==================== Find3M ====================

2010-11-30 21:34:57 60808 —-a-w- c:\windows\system32\S32EVNT1.DLL
2010-10-21 14:00:36 10920 —-a-w- C:\aolconnfix.exe

============= FINISH: 16:07:16.82 ===============

Attachments:

Post #4
bigcornus,

Nothing showing.

Let's run a couple of scanners to see if they can find something I don't see.

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: [external image: Posted Image]

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: [external image: Posted Image]
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: [external image: Posted Image]
  • The virus signature database… will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: [external image: Posted Image]
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
Post #5
Hello Tomk, I'm guessing this is good. ESETSmartInstaller@High as CAB hook log: OnlineScanner.ocx - registred OK # version=7 # iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339) # OnlineScanner.ocx=1.0.0.6419 # api_version=3.0.2 # EOSSerial=e3d2c4a95a91b24fa837f1090197b723 # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2011-01-05 04:28:27 # local_time=2011-01-04 11:28:27 (-0500, Eastern Standard Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=512 16777215 100 0 74342835 74342835 0 0 # compatibility_mode=768 16777215 100 0 153160176 153160176 0 0 # compatibility_mode=3584 16777191 100 0 0 0 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=75305 # found=0 # cleaned=0 Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 5461 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 1/4/2011 10:11:03 PM mbam-log-2011-01-04 (22-11-03).txt Scan type: Quick scan Objects scanned: 153147 Time elapsed: 8 minute(s), 55 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #6
bigcornus,

Yeppers. It all looks good.

You can delete DDS. Malwarebytes' is a good program to keep and run every now and then.


The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:
Post #7
Hello Tomk, Thank you again for your time and expertise on this matter. I will read the things you suggested and I have been using Malwarebytes' for some time. Over the past few months I have started a new company and built a website so I'm thinking that that 'footprint on the internet' is what facilitated the new threats. Not much I can do about that but when it comes to snares that may have been left in my path it is good to know that I can ask for help from someone who is better at finding them than the assclown laying them. I'll sleep better tonight knowing the boggieman isn't under the bed and for that I'm in your debt. All the best.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI