What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

I think i have a key logger

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1 last edited
I beleive i have a key logger on my computer and know i know enough to be dangerous to my own computer. This is why i am sekking help. I play World of Warcraft and my account was hacked twice. I ran 3 different vius scans and nothing came up. Now i am unsure about my computer. Please help. Here is my reports: DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 15:48:05.13 on Sun 06/27/2010 Internet Explorer: 8.0.6001.18813 Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1015.311 [GMT -5:00] SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\Windows\system32\WLANExt.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe C:\Program Files\Norton Security Suite\Engine\4.0.0.127\ccSvcHst.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\taskeng.exe C:\Program Files\Norton Security Suite\Engine\4.0.0.127\ccSvcHst.exe C:\Windows\system32\taskeng.exe C:\Windows\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Ideazon\ZEngine\Zboard.exe C:\Program Files\SteelSeries\World of Warcraft MMO Gaming Mouse\WoWMHID.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Windows Media Player\wmpnetwk.exe c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe C:\Program Files\SteelSeries\World of Warcraft MMO Gaming Mouse\WoWMTray.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\SearchProtocolHost.exe C:\Users\Tigger\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.comcast.net/a/ mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=smb&pf=laptop mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=smb&pf=laptop BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\4.0.0.127\coIEPlg.dll BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\4.0.0.127\IPSBHO.DLL BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\4.0.0.127\coIEPlg.dll uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [Zboard] c:\program files\ideazon\zengine\Zboard.exe mRun: [SteelSeries World of Warcraft MMO Gaming Mouse] c:\program files\steelseries\world of warcraft mmo gaming mouse\WoWMHID.exe dRun: [DelayShred] c:\progra~1\mcafee\mshr\shrcl.exe /p7 /q c:\users\tigger\appdata\local\micros~1\windows\tempor~1\content.ie5\js423nx3\aclk_1~1.sh! c:\users\tigger\appdata\local\micros~1\windows\tempor~1\content.ie5\xb0kagyk\ADS_1_~1.SH! mPolicies-system: EnableLUA = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Notify: igfxcui - igfxdev.dll ============= SERVICES / DRIVERS =============== R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-6-25 64288] R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0400000.07f\SymDS.sys [2010-6-25 328752] R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0400000.07f\SymEFA.sys [2010-6-25 172592] R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20100619.001\BHDrvx86.sys [2010-6-19 691248] R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0400000.07f\cchpx86.sys [2010-6-25 501888] R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20100624.001\IDSvix86.sys [2010-6-25 344112] R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0400000.07f\Ironx86.sys [2010-6-25 116272] R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0400000.07f\symtdiv.sys [2010-6-25 340016] R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1352832] R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\4.0.0.127\ccSvcHst.exe [2010-6-25 126392] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-5 102448] R3 Mo3Fltr;MMO Mouse;c:\windows\system32\drivers\Mo3Fltr.sys [2009-12-21 11136] S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2006-11-2 167936] S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2009-6-19 19712] S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2009-1-29 8320] S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2009-1-29 23680] =============== Created Last 30 ================ 2010-06-26 04:12:55 0 d—–w- c:\users\tigger\appdata\roaming\Tific 2010-06-25 17:19:43 0 d—–w- c:\program files\AVG 2010-06-25 15:45:02 0 d—–w- c:\users\tigger\appdata\roaming\Uniblue 2010-06-25 13:37:27 0 d—–w- c:\program files\Uniblue 2010-06-25 12:27:38 64288 —-a-w- c:\windows\system32\drivers\Lbd.sys 2010-06-25 12:27:33 95024 —-a-w- c:\windows\system32\drivers\SBREDrv.sys 2010-06-25 12:19:30 0 dc-h–w- c:\programdata\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6} 2010-06-25 12:18:54 0 d—–w- c:\programdata\Lavasoft 2010-06-25 12:18:54 0 d—–w- c:\program files\Lavasoft ==================== Find3M ==================== 2010-06-25 16:37:42 86016 —-a-w- c:\windows\inf\infstor.dat 2010-06-25 16:37:42 51200 —-a-w- c:\windows\inf\infpub.dat 2010-06-25 16:37:41 143360 —-a-w- c:\windows\inf\infstrng.dat 2010-06-25 16:27:54 805 —-a-w- c:\windows\system32\drivers\SYMEVENT.INF 2010-06-25 16:27:54 7443 —-a-w- c:\windows\system32\drivers\SYMEVENT.CAT 2010-06-25 16:27:54 124976 —-a-w- c:\windows\system32\drivers\SYMEVENT.SYS 2008-12-25 18:16:40 174 –sha-w- c:\program files\desktop.ini 2008-12-25 18:02:07 665600 —-a-w- c:\windows\inf\drvindex.dat 2006-11-02 12:39:34 30674 —-a-w- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 12:39:34 30674 —-a-w- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 12:39:34 287440 —-a-w- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 12:39:34 287440 —-a-w- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfc.dat 2009-11-28 13:27:22 16384 –sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat 2009-11-28 13:27:22 32768 –sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat 2009-11-28 13:27:22 16384 –sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat 2009-11-28 13:27:22 245760 –sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat 2009-08-25 19:24:00 16384 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat 2009-08-25 19:24:00 32768 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat 2009-08-25 19:24:00 16384 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat 2009-08-25 19:24:00 245760 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat 2008-09-21 18:37:32 22 –sha-w- c:\windows\sminst\HPCD.sys 2007-11-05 06:19:56 8192 –sha-w- c:\windows\users\default\NTUSER.DAT ============= FINISH: 15:49:48.56 ===============
Post #2
Posted Image


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .
Post #3
LDTate, Thank you for responding, I have completed all you posted and my computer seems to be running fine. Here is the log: Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4258 Windows 6.0.6001 Service Pack 1 Internet Explorer 8.0.6001.18813 6/29/2010 6:06:17 PM mbam-log-2010-06-29 (18-06-17).txt Scan type: Quick scan Objects scanned: 124532 Time elapsed: 8 minute(s), 2 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 4 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) What next?
Post #4
Lets make sure nothing is hiding.

Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #5
Here is the next one…also i have not removed any tools prescribed yet.

ComboFix 10-06-29.02 - Tigger 06/29/2010 20:30:33.1.1 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1015.445 [GMT -5:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\xpsp1hfm.log
F:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2010-05-28 to 2010-06-30 )))))))))))))))))))))))))))))))
.

2010-06-30 01:40 . 2010-06-30 01:40 ——– d—–w- c:\users\Default\AppData\Local\temp
2010-06-29 22:53 . 2010-06-29 22:53 ——– d—–w- c:\users\Tigger\AppData\Roaming\Malwarebytes
2010-06-29 22:53 . 2010-04-29 20:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-29 22:53 . 2010-06-29 22:53 ——– d—–w- c:\programdata\Malwarebytes
2010-06-29 22:53 . 2010-06-29 22:53 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-06-29 22:53 . 2010-04-29 20:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-06-26 05:13 . 2010-06-26 05:20 ——– d—–w- c:\users\Tigger\AppData\Local\NPE
2010-06-26 04:12 . 2010-06-26 04:12 ——– d—–w- c:\users\Tigger\AppData\Roaming\Tific
2010-06-25 17:19 . 2010-06-25 17:19 ——– d—–w- c:\program files\AVG
2010-06-25 15:45 . 2010-06-25 15:45 ——– d—–w- c:\users\Tigger\AppData\Roaming\Uniblue
2010-06-25 13:37 . 2010-06-25 21:20 ——– d—–w- c:\program files\Uniblue
2010-06-25 12:27 . 2010-06-25 12:27 64288 —-a-w- c:\windows\system32\drivers\Lbd.sys
2010-06-25 12:27 . 2010-06-25 12:27 95024 —-a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-06-25 12:19 . 2010-06-25 12:19 ——– dc-h–w- c:\programdata\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-06-25 12:19 . 2010-02-04 15:53 2954656 -c–a-w- c:\programdata\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}\Ad-AwareInstaller.exe
2010-06-25 12:18 . 2010-06-25 12:27 ——– d—–w- c:\programdata\Lavasoft
2010-06-25 12:18 . 2010-06-25 12:19 ——– d—–w- c:\program files\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-26 05:14 . 2010-03-22 13:47 ——– d—–w- c:\programdata\Norton
2010-06-26 04:17 . 2010-03-23 02:53 ——– d—–w- c:\programdata\Symantec
2010-06-26 04:17 . 2010-03-22 13:48 ——– d—–w- c:\program files\Common Files\Symantec Shared
2010-06-25 16:27 . 2010-03-22 13:49 805 —-a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-06-25 16:27 . 2010-03-22 13:49 7443 —-a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-06-25 16:27 . 2010-03-22 13:49 124976 —-a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-06-25 16:27 . 2010-03-22 13:48 ——– d—–w- c:\program files\Symantec
2010-06-25 03:39 . 2009-08-19 21:19 ——– d—–w- c:\programdata\Blizzard Entertainment
2010-06-17 23:02 . 2009-10-28 13:54 1 —-a-w- c:\users\Tigger\AppData\Roaming\OpenOffice.org\3\user\uno_packages\cache\stamp.sys
2008-09-21 18:37 . 2008-09-21 18:37 22 –sha-w- c:\windows\SMINST\HPCD.sys
2007-11-05 06:19 . 2007-11-05 06:18 8192 –sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-01-12 827392]
"Zboard"="c:\program files\Ideazon\ZEngine\Zboard.exe" [2008-11-13 57344]
"SteelSeries World of Warcraft MMO Gaming Mouse"="c:\program files\SteelSeries\World of Warcraft MMO Gaming Mouse\WoWMHID.exe" [2009-12-23 415232]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-3493055334-3465245638-817866950-1006]
"EnableNotificationsRef"=dword:00000001

R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2006-11-02 167936]
R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2009-06-19 19712]
R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2009-01-29 8320]
R3 motport;Motorola USB Diagnostic Port;c:\windows\system32\DRIVERS\motport.sys [2009-01-29 23680]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS [x]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2010-06-25 64288]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0400000.07F\SYMDS.SYS [2009-10-15 328752]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0400000.07F\SYMEFA.SYS [2009-11-26 172592]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20100619.001\BHDrvx86.sys [2010-06-19 691248]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0400000.07F\ccHPx86.sys [2009-12-09 501888]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20100624.001\IDSvix86.sys [2010-05-28 344112]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0400000.07F\Ironx86.SYS [2009-11-26 116272]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\N360\0400000.07F\SYMTDIV.SYS [2009-11-22 340016]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2010-06-25 1352832]
S2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\4.0.0.127\ccSvcHst.exe [2009-12-09 126392]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-06-05 102448]
S3 Mo3Fltr;MMO Mouse;c:\windows\system32\drivers\Mo3Fltr.sys [2008-04-15 11136]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
bthsvcs REG_MULTI_SZ BthServ
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.comcast.net/a/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=smb&pf=laptop
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-mcmscsvc
SafeBoot-MCODS



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-29 20:41
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

[0] 0x00000009

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\4.0.0.127\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\4.0.0.127\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-06-29 20:47:32
ComboFix-quarantined-files.txt 2010-06-30 01:47

Pre-Run: 41,569,595,392 bytes free
Post-Run: 41,311,096,832 bytes free

- - End Of File - - 35C4CE3D8889E1ACAD997D5D5838C106
Post #7
Good job :thumbup:

  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.


If you used DeFogger
You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.


Here's my usual all clean post

Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
    5. Change the Download signed ActiveX controls to Prompt
    6. Change the Download unsigned ActiveX controls to Disable
    7. Change the Initialize and script ActiveX controls not marked as safe to Disable
    8. Change the Installation of desktop items to Prompt
    9. Change the Launching programs and files in an IFRAME to Prompt
    10. Change the Navigate sub-frames across different domains to Prompt
    11. When all these settings have been made, click on the OK button.
    12. If it prompts you as to whether or not you want to save the settings, press the Yes button.

  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    • (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    • Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.


  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    • This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.


    Only run one Anti-Virus and Firewall program.


    I would suggest you read How to Prevent Malware:
Post #8
Thanks LDTate :) I only used ATF Cleaner, Malwarebytes' Anti-Malware and ComboFix. Plus only instructions you gave me. What is the best way to remove other programs or would you suggest leaving them on? Side note for others reading this post. All instructions were VERY easy to follow if you go step by step.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI