The kids have been on my brand new HP laptop. When I first turned it on, it gave me the option of "Startup Recovery - Recommended" which I chose, and it shut off. Now when I turn it on, it starts for about 1 second, and shuts off. What do I do?
If it is brand new, it should be under warranty.
Otherwise it is hard to tell at this point - but certainly it sounds like hardware. At what point during the boot does it shutdown?
well you could call the HP support center but my grandma had a hp with "system recovery" option and i ran it it ended up making windows not boot the best thing to do is wipe your hard drive clean and install fresh new copy of windows. That was the only fix i saw with that error.
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