Dear everyone,

Thanks in advance for your help! I have not been able to get my Windows update since a couple months ago, I like to get this fixed.

Well, I have CAUTIOUSLY downloaded lots of nice softwares recently including Zonealarms, Avast and other utility softwares and I have completely removed McAfee from my PC with the help of search; McAfee never caught anything for me.

So the first problem I encountered was the "Active X" security setting thing. So I went to Tools, option and security and dropped the medium level for Internet to low, but it did not help. Then I went to http://v4.windowsupdate.microsoft.com/troubleshoot/ webpage and followed the instructions carefully and tried to look for the answer myself, but nothing works either. I even tried the run of the following items:

regsvr32 scrrun.dll

regsvr32 vbscript.dll

regsvr32 dispex.dll

regsvr32 msscript.ocx

still I could not get the update. So finally I did all three together: dropped the Internet security level to low, disabled ZoneAlarms and Avast. Nothing works and I got the following messege from Windows Update window.

"http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38166.9494328704

http://v4.windowsupdate.microsoft.com/CAB/…B?1088488210634

the publisher cannot be determined due to the problems below:

The trust provider is unknown or not configured properly."

Thanks for your high-skilled help.

Tom

Message Edited by Tom on 06-30-2004